11 Best Virtual Phone Number Providers of 2026

Businesses are moving away from traditional phone numbers and PBX systems, embracing these solutions and achieving 50–75% cost savings. With unparalleled scalability and advanced features such as AI-powered transcription, virtual phone numbers far surpass what outdated cell phone setups or landlines can offer.

To help you choose the right solution, here’s a curated list of the 11 best virtual phone number providers that deliver both performance and value.

Quick glance of top 11 virtual phone number services

Virtual Number Provider	Starting Price	Top Feature	Best For
KrispCall	$12/user/month	Unified Callbox & AI-powered tools	Pricing, Features & Support Teams
Nextiva	$15/user/month	Reliable VoIP with CRM & SMS automation	Reliable Business Scaling
Dialpad	$15/user/month	Real-time AI transcription & summaries	AI capabilities
RingCentral	$20/user/month	Unified voice, video & messaging	Global enterprise workflows
Ooma	$19.95/user/month	Virtual receptionist & PureVoice HD audio	Ease of use
Quo (formerly OpenPhone)	$15/user/month	Sona AI call assistant	Affordability
Zoom Phone	$15/user/month	Zoom ecosystem integration	Team collaboration
8×8	Custom pricing	Unlimited calling to 48 countries	International security
Grasshopper	$14/month	Simple virtual business line	Solopreneurs
Phone.com	$15/user/month	Flexible and scalable plans	Budget flexibility
Google Voice	$10/user/month	Google Workspace integration	Google Workspace users

Top business phone number providers

1. KrispCall

KrispCall is a top-tier, AI-powered virtual phone system offering instant local, toll-free, vanity, and international numbers in over 100 countries. It provides unlimited calling/texting, seamless Salesforce integration, and secure, non-VoIP numbers for 2FA, making it a flexible solution for global teams.

KrispCall’s standout feature, Unified Callbox, simplifies communication by handling inbound and outbound calls and messages in a single platform.  Businesses can use their personal phone or company device for business use while keeping personal calls separate. 

Why we recommend KrispCall?

We recommend KrispCall for its seamless integration of AI-powered features that enhance communication efficiency.

• Its unified callbox and virtual numbers streamline call management, while AI-assisted tools help interpret customer intent faster.
• Multi-channel capabilities enable consistent engagement across platforms.
• The platform’s focus on intelligent call handling aligns with modern remote and hybrid work demands. 

Are there any major downsides of KrispCall?

While KrispCall offers strong compliance features, it has a significant downside, including:

• The platform only supports HubSpot integration, restricting flexibility for teams using other CRM systems. 
• While call recording and data are available, deep, comprehensive analytics may be mission-critical or require extra tools.
• The platform’s interface can sometimes feel slow and may require improvements to enhance usability. 

Is KrispCall affordable?

KrispCall offers three pricing plans: the Essential plan at $12/user/month, the Standard plan at $32/user/month (annually), and the Enterprise plan with custom pricing. 

👉 Learn more about KrispCall pricing

2. Nextiva

Nextiva is the leading provider of virtual phone numbers, offering reliable VoIP-based communications solutions for businesses. It is known for its high performance and security, ensuring dependable connectivity across locations.

Their services include professional features like auto-attendants, group messaging, and CRM integrations. And helps businesses to forward calls, manage business hours, and improve customer satisfaction. 

Why we recommend Nextiva?

Nextiva is recommended for its cost-effective pricing, making it accessible for growing businesses.

• It offers a flexible communication platform packed with essential and advanced features that enhance team productivity.
• The system seamlessly integrates SMS automation with voice calls, email, and CRM platforms, enabling efficient, unified workflows.
• Its all-in-one approach reduces the need for multiple communication tools, streamlining operations and improving response times. 

Are there any major downsides of Nextiva?

Nextiva offers robust cloud-based communication features, but it has several notable downsides.

• It requires reliable internet connections and is vulnerable to network jitter, which can disrupt call quality. 
• Users have reported several issues, including delayed phone calls and system glitches, that hinder business communications.
• Compatibility problems with certain devices or third-party tools may arise. 

Is Nextiva affordable?

The Nextiva plans offer three pricing tiers: Core at $15/user/month, Engage at $25/user/month, and Power Suite CX at $75/user/month. 

👉 Detailed Nextiva Pricing

3. Dialpad

Dialpad is an AI-powered cloud communication platform that provides virtual phone numbers as part of its unified business phone system. It allows teams to make calls, send messages, and hold meetings from any device.  

It stands out with features such as real-time transcription, automated call summaries, Salesforce CRM integration, and one-click provisioning of local or toll-free US numbers, making it ideal for SMBs and contact centers. 

Why we recommend Dialpad?

Dialpad is recommended for its AI-powered communication tools that enhance workplace efficiency.

• Its cloud-based platform supports seamless integration with productivity tools, enabling real-time collaboration across teams.
• It excels in call quality, scalability, and mobile phone accessibility, making it ideal for remote and hybrid work environments.
• Intelligent call routing and analytics help businesses improve customer service and internal coordination. 

Are there any major downsides of Dialpad?

While Dialpad offers robust communication features, it has notable downsides. 

• Key limitations include locking premium features, such as advanced analytics and AI-driven insights, behind its higher-tier plans, which also impose user minimums.
• Additionally, Dialpad Connect lacks the depth of reporting and customization found in traditional phone systems. 
• Security risks and challenges with emergency calling (E911) further add to concerns for some users.

Is Dialpad affordable?

Dialpad Connect offers three annual plans: Standard ($15/user/month), Pro ($25/user/month), and Enterprise (contact for pricing), featuring AI-powered communications and tiered support.

👉 Dialpad Pricing Overview

4. RingCentral

RingCentral is a comprehensive cloud communications platform that provides virtual phone numbers. offering local, toll-free, and international numbers for business calls, SMS messages, and video meetings, accessible from any device.

Key features include unlimited US/Canada calling, advanced call queues, voicemail-to-text, team messaging, AI analytics, and CRM integrations like Salesforce, with additional business numbers.

Why we recommend RingCentral?

RingCentral is recommended for its cloud-based communications that ensure reliability, reduce downtime, and enhance security.

• It fosters team camaraderie, enables quick issue resolution, and boosts overall efficiency.
• Its flexibility and continuous innovation make it a top choice for enterprises seeking future-ready communication solutions.
• RingCentral serves as the backbone of business operations, integrating voice, video, messaging, and fax into a single unified system.

Are there any major downsides of RingCentral?

While RingCentral offers robust cloud-based communication features, several downsides have been reported. 

• Texting registration can take months to complete, limiting immediate usability. 
• Messaging capabilities are restricted, and shared phone numbers do not support text messaging. 
• May affect the user experience, especially for teams that rely heavily on real-time messaging and require prompt technical support.

Is RingCentral affordable?

RingCentral’s RingEX pricing plans range from the core ($20) tier to the Advanced ($25) and Ultra ($35) tiers, as well as a custom Customer Engagement Bundle. 

👉 Detailed RingCentral Pricing

5. Ooma

Ooma is a cost-effective VoIP provider specializing in virtual phone numbers for small businesses, offering local, toll-free, and vanity numbers that support unlimited calling to the US, Canada, Mexico, and Puerto Rico across plans. 

Key features include virtual receptionists, ring groups, mobile apps, voicemail transcription (on higher tiers), call recording, video conferencing, and add-ons like extra numbers at $9.95/month or toll-free at the same rate. 

Why we recommend Ooma?

Ooma is recommended for its seamless integration with CRM systems, enhancing business efficiency and customer management.

• This uses “PureVoice” technology for crystal-clear audio, doubling the fidelity of traditional landlines.
• It protects users from telemarketers and scammers by using a community-verified blocklist to automatically block calls from millions of known spammers.
• Its business text messaging feature boosts customer engagement and employee productivity through reliable, scalable communication. 

Are there any major downsides of Ooma?

Ooma has several notable drawbacks despite its VoIP simplicity. They are:

• Call reliability can be inconsistent, with some users reporting dropped calls or intermittent connectivity.
• Audio quality is a frequent concern, as many experience reduced clarity or noticeable delays during conversations.
• Ooma mimics traditional landline behavior; these technician limitations could affect overall user satisfaction. 

Is Ooma affordable?

Ooma offers four pricing plans starting with Essentials at $19.95, Pro at $24.95, Pro Plus at $29.95, and enterprise custom pricing.  

👉 Detailed Ooma Pricing

6. Quo (formerly OpenPhone)

Quo is an AI-powered VoIP platform that provides virtual phone numbers, offering shared local or toll-free numbers that work across mobile, desk phones, and tablet apps for seamless business calls and texts.

It features Sona AI for call handling, voicemail transcription, call summaries, IVR menus, auto-attendants, and team collaboration tools like shared inboxes and auto-replies. 

Why we recommend Quo?

We recommend Quo for its ability to communicate value through structured, impact content. 

• If you’re unavailable, Sona, this AI assistant, will answer calls, qualify leads, and gather important information.
• Team members can share phone numbers, leave private notes on customer threads, and see who is typing in real time.
• You can use it over Wi-Fi or mobile data on both desktop and mobile devices, making it great for remote employees or hybrid teams.

Are there any major downsides of Quo?

The major drawbacks of Quo are:

• Phone support is not available all the time, and whenever Sona answers, it makes the experience worse. 
• The reports of monthly subscription interruptions when calls/messages fail to go through cause business disruptions. 
• Multiple users have reported that the contact’s name disappear form logs and message history is deleted after 30 days. 

Is Quo affordable?

The yearly Quo Starter plan starts at $15 per user per month, the Business plan at $23 per user per month, and the Scale plan at $35 per user per month.

👉 Detailed Quo Pricing

7. Zoom Phone

Zoom Phone is a cloud-based VoIP service from Zoom that provides virtual phone numbers. This enables businesses to use local, toll-free, or international numbers for calls, SMS, and voicemail across devices without needing a physical phone system. 

It offers features like unlimited domestic calling (in higher plans), voicemail transcription, call recording, monitoring, AI-powered analytics via add-ons, and seamless integration with Zoom Meetings and CRMs. 

Why we recommend Zoom Phone?

Zoom Phone is recommended for its seamless integration within the Zoom ecosystem, enabling smooth transitions from chat to calls and into full collaborative meetings.

• It supports flexible work environments across industries like education, retail, and legal. 
• As a modern cloud-based phone system, it enhances connectivity, scalability, and remote work capabilities. 
• Its unified communication approach reduces app switching, boosting productivity. 

Are there any major downsides of Zoom Phone?

While Zoom Phone is generally secure and reliable, some users report significant drawbacks:

• Customer support has been critical for being slow, with ticket response times taking business days, causing major business disruptions. 
• This lacks some of the certain advanced features, such as built-in fax capabilities and robust, in-depth reporting.
• The SMS texting functionality is limited, with headaches regarding 10DLC (10-Digit long Code) registration for business texting and limited international support. 

Is Zoom Phone affordable?

The three Zoom pricing plans: Basic ($15), Pro Plus ($18.33), and Business Plus ($22.49), all billed annually per user/month. Each tier offers features ranging from unlimited domestic calling to advanced options, including 300-participant meetings, unlimited whiteboards, and AI Companion tools.

👉 Detailed Zoom Phone Pricing

8. 8×8

8×8 is a cloud-based unified communications provide offering virtual phone numbers as part of its VoIP platform. It enables unlimited calling to 48 countries, SMS, team chat, and video meetings for up to 500 participants across devices.

The contact center leverages AI to enhance efficiency and improve customer experiences. It provides a communication suite that enables global connectivity for teams and customers through AI capabilities.

Why we recommend 8×8?

8×8 is a recommended UCaaS and CCaaS solution that enables businesses to streamline operations and enhance collaboration.

• The operator’s direct routing solution for Microsoft Teams enables high-quality, enterprise-grade voice services directly within the Teams interface.
• The combination of UCaaS, CCaaS, and Communication APIs helps eliminate vendor fatigue and disparate tools, allowing for a seamless, consistent experience.
• Its cloud-based model enables rapid deployment and easy scaling, allowing businesses to add or remove users instantly without on-site hardware. 

Are there any major downsides to 8×8?

While 8×8 offers robust communication tools, this reports significant downsides:

• There are unresponsive support reps, long wait times, and difficulties in resolving issues, with many stating the support is often unhelpful or inattentive.
• It sometimes faces dropped calls, lagging video, and buggy app notifications, especially after updates.
• It has fewer AI-powered tools, less in-depth analytics, and fewer customization options. 

Is 8×8 affordable?

8×8 offers Contact Center, CX Engage, Communications APIs, and Unified Communications solutions with capabilities like omnichannel routing, advanced queue management, and high-volume messaging. 

👉 Detailed 8×8 Pricing

9. Grasshopper

Grasshopper is a virtual phone system designed specifically for solopreneurs and small businesses, allowing users to add a professional business line to their personal mobile phones.

It operates primarily as a mobile and desktop app that layers over existing cellular or landline services, eliminating the need for additional hardware. 

Why we recommend Grasshopper?

Grasshopper is highly recommended as a virtual phone system for small business owners, freelancers, and entrepreneurs.

• This offers local, toll-free, and vanity numbers with custom greetings and extensions, making small businesses appear more established. 
• Its intuitive interface helps streamline communication without technical overhead. 
• You can operate this entirely as a softphone, with mobile phones (iOS/Android) and desktop apps, enabling users to work from anywhere.

Are there any major downsides of Grasshopper?

While Grasshopper is well-known for its virtual phone system designed for small businesses and solopreneurs, it has several major downsides:

• It includes per-minute charges for international calls.
• This does not integrate with common CRM tools such as HubSpot, Salesforce, or Zoho.
• It lacks team collaboration, such as a shared inbox and MMS messaging, and is limited to US/Canada texting only. 

Is Grasshopper affordable?

The Grasshopper offers three pricing plans: True Solo, which starts at $14/month; Solo Plus, $25/month; and Small Business, $55/month. 

👉 Detailed Grasshopper Pricing

10. Phone.com

Phone.com is a virtual phone number provider that offers a range of business communication tools. Including call forwarding, texting, call routing, video conferencing, call logs, SMS messaging, virtual receptionist, and voicemail-to-email.

The platform emphasizes ease of setup with a step-by-step guide, making it ideal for entrepreneurs and small businesses seeking scalable communication solutions without physical infrastructure. 

Why we recommend Phone.com?

We recommend Phone.com for its seamless connectivity, which enables instant communication anytime, anywhere.

• The platform supports both personal and professional use, ideal for work calls or staying in touch with family.
• This offers U.S.-based, 24/7, knowledgeable customer support to assist with setup and ensure smooth, uninterrupted service. 
• Its plan starts at a low cost, letting you add or remove users and features as your business grows. 

Are there any major downsides of Phone.com?

Phone.com, like other virtual phone services, faces several notable downsides.

• It has security vulnerabilities that expose users to phishing scams and malware, increasing the risk of data breaches. 
• The constant connectivity can lead to digital fatigue and reduced productivity. 
• There are reports of significant delays in number porting or activating new international numbers, with some cases taking several months.

Is Phone.com affordable?

Phone.com offers three pricing plans: the Basic plan (general), starting at $15/month/user; the Plus plan, starting at $22.50/month/user; and the Pro plan for big teams, starting at $33.33/month/user. 

11. Google Voice

Google Voice is a virtual phone number service that provides a single, customizable number that routes calls, texts, and voicemails across multiple devices. It enables users to make domestic calls completely free and international calls at low rates through a web browser or mobile app.

This is ideal for individuals and businesses and supports seamless integration with existing phones, offering features such as call screening, custom greetings, and enhanced connectivity at a lower cost.

Why we recommend Google Voice?

Google Voice is recommended for its affordability, user-friendly interface, and seamless device integration. 

• This offers ad-free business plans starting at around $10/user/month.
• As a Google product, it directly integrates with Gmail, Google Calendar, and Google Meet allow users to make calls from their inbox and set up auto replies.  
• It offers competitive international calling rates and allows for free calling to the US and Canada from anywhere in the world.

Are there any major downsides of Google Voice?

While Google Voice offers convenient call and text management, it has several downsides.

• It lacks robust integrations with other apps, limiting its utility in workflows.
• Collaboration features like comments or mentions in messages are absent, unlike tools such as Google Docs.
• Many websites reject Google Voice numbers for registration or two-factor authentication because of their VoIP nature, reducing the reliability of account verification.

Is Google Voice affordable?

You need to add Google Voice to a Google Workspace plan to use it. Plans include Starter at $10 per user/month, Standard at $20 per user/month, and Premier at $30 per user/month. 

👉 Detailed Google Voice Pricing

Final Verdict: Which virtual number providers should you pick?

KrispCall stands out for its affordability, offering competitive pricing that suits small businesses and growing teams without compromising quality. Compared to many alternatives, KrispCall provides excellent value by including essential features at a lower cost, such as local and international virtual numbers, unlimited calling (depending on monthly or annual plans), and flexible user seats, making it easier for businesses to scale without high monthly fees.

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In addition to being cost-effective, KrispCall is reliable and feature-rich. It delivers clear VoIP calling, strong uptime, and useful tools like call forwarding, voicemail-to-email, call analytics, and CRM integrations. Its intuitive app works across devices, supporting remote work and global teams. With these strengths, KrispCall combines affordability, dependable performance, and powerful functionality, making it a strong choice over many competitors.