KrispCall x Outplay
Turn Every Call Into A New Sales Opportunity

With KrispCall integrated into Outplay , you can start calls immediately without typing numbers or searching contacts. One-click dialing lets your team connect faster, cutting down on prep time so they can focus fully on conversations.

Every call is automatically logged and linked to the correct contact in Outplay. This means your team can easily review previous calls and pick up right where they left off. Organized call records help avoid missed details and improve overall follow-up efficiency.

Text your leads right from Outplay—no jumping between apps or windows. Whether it’s a quick update, a reminder, or a follow-up, you can send SMS instantly. Each message saves automatically, so everything stays organized and easy to track.

Each message is automatically saved in Outplay under the relevant contact. This centralized logging keeps all conversations in one place, reducing the risk of missed or duplicated outreach. Your team stays coordinated and informed, which improves the customer experience.

All call recordings and voicemails are stored within Outplay for convenient access. You can replay important conversations at any time, ensuring your team has the information needed for meaningful follow-ups.

Having everything logged and organized also helps with coaching and performance reviews. Managers and reps can listen to calls to identify strengths and areas for improvement, driving continuous growth.

Easily track every conversation with automatic note syncing between KrispCall and Outplay. Whenever you add, change, or delete notes during a call or chat, those updates reflect right away in your CRM.

Having notes synced in real time means your team spends less time searching for details. Everyone stays on the same page, follow-ups happen faster, and your CRM stays neat and organized without extra effort.

Keep a clear view of all your call activities with detailed tracking of inbound, outbound, and missed calls in Outplay. You can see how many calls your team makes, how many they receive, and which ones go unanswered.

By monitoring these call stats, you can spot patterns, identify areas that need attention, and improve your outreach efforts. Understanding missed calls helps ensure no lead slips through, while tracking outbound calls lets you measure your team’s productivity and follow-up success.