Help Scout

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Help Scout Integration Coming Soon

Streamline your support workflow and effortlessly manage all customer conversations while keeping your team focused with KrispCall and Help Scout integration.

Streamline your support workflow and effortlessly manage all customer More>>

Call Customers from Help Scout

With KrispCall and Help Scout integration, you can directly initiate calls from Help Scout’s interface with just a few clicks. This feature can help you enhance the efficiency of your support workflow. This is because, the connection of these two platforms helps you effortlessly connect with customers, provide real-time assistance, and resolve their issues without having to switch between platforms and helping you save time.

Please note that in order to enable click-to-call functionality, it’s necessary to install the KrispCall Dialer extension on your browser. You can conveniently locate and install the extension by following this link.

Call Right From ActiveCampaign’s Interface
Automatic Call & Contact Data Sync

Automatic Call & Contact Data Sync

Integrating KrispCall with Help Scout automatically synchronizes your customer information between the two platforms. This eliminates the need for manual entry and assures that the data on Help Scout is accurate, up-to-date, and consistent. This feature streamlines workflows and empowers your agents to deliver a more personalized support experience as you have all the data readily available.

Access Call Recordings & Voicemails in Help Scout

With this integration, you can easily access all of your KrispCall’s call recordings and voicemails over on Help Scout’s interface. With this convenience, agents can review the details of ongoing and past interactions to gather insights and follow up on customer inquiries. This feature can help in facilitating collaboration and enables easy reference to past conversations.

Access Call Recordings & Voicemails in Help Scout
View Notes & Tags in Help Scout

View Notes & Tags in Help Scout

The integration of KrispCall and Help Scout lets you view all of KrispCall’s call notes and conta