Download KrispCall
KrispCall x Kommo
Kommo CRM integration overview
Kommo CRM Integration for Increased Functionality of KrispCall Call Center
Manage your calls effortlessly and access every interaction, including texts, calls, and notes, to personalize interactions with your prospects.
Click-to-Call & SMS
Two-way Contact Synchronization
Call Recordings and Voicemails
Automatic Call Data Logging
Install KrispCall Browser Extension to Enable Click-to-Call Functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Kommo.
This extension integrates directly with Kommo, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.
Click-to-Call on Kommo
The dynamic integration of KrispCall and Kommo CRM provides a Click-to-Call feature that helps support teams and sales representatives initiate calls directly from the Kommo interface. Your team can make calls with a single click on a contact within Kommo. They don’t even have to switch applications and tabs.
This streamlined process not only saves time but also allows sales reps and support teams to focus on what matters most: building strong customer relationships and closing more deals.
Send SMS With Ease
The Click-to-SMS feature makes it easy to send text messages directly to your contacts. With just one click, you can send an SMS right from the Kommo platform. Simply go to a contact’s profile, click their phone number, and choose the SMS option to type and send your message immediately.
This saves you from switching between apps or typing phone numbers manually. Additionally, all messages stay synced between KrispCall and Kommo, ensuring smooth and organized conversations.
Two-way Contact Synchronization
The integration of KrispCall with Kommo offers two-way contact synchronization. This feature removes the requirement of adding and updating contact lists separately and manually.
When you add or update customers’ contact details on one platform (KrispCall), the information will automatically update on another platform (Kommo CRM). Such practice improves time management skills by freeing time to focus on tasks that add more value to your business.
Automatic Call Data Logging
With the integration of KrispCall with Kommo, you can get the automatic call data logging feature. This feature effortlessly records and stores call details like duration, timestamps, and destination of the calls in Kommo CRM for accurate data management.
Moreover, this feature allows you to track and manage all your calls and their details within Kommo CRM.
Call Recordings and Voicemails
KrispCall + Kommo CRM integration provides you the accessibility to view call recordings and voicemails of specific contacts in Kommo CRM. All your call recordings and voicemails are recorded and saved as a link in call notes, which you can copy and paste to listen via the browser.
The integration of KrispCall with Kommo facilitates your follow-up actions depending on call content. It gives you an overall view of customer conversations that guide you to improve customer service.
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate Kommo With KrispCall Easily With Our Guide
Sign in to KrispCall
Access your KrispCall account and navigate to Settings to begin the integration.
Open the Integration Menu and Select Kommo
In the Settings menu, click on Integrations under App Settings to continue and find Kommo in the list for integration.
Log in to Your Kommo Account
An auth page will ask you to log in to your Kommo account.
Activate Kommo CRM Integration
After logging in, you'll be redirected to KrispCall, where a "CRM integration successful" message will appear, showing Kommo as an active integration.
Search KrispCall Under These “Categories” in Kommo’s Marketplace
Frequently Asked Questions
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Yes, all call activities made through KrispCall will be automatically logged into your Kommo account, providing a comprehensive and up-to-date record of interactions.
Absolutely! The integration allows you to initiate calls directly from within the Kommo platform with just a single click on a contact’s phone number.
After each call is made through KrispCall, the details are automatically recorded in the corresponding contact record in Kommo, eliminating the need for manual entry.
Any updates made to a contact in KrispCall will automatically sync with Kommo, ensuring that both platforms have the most current information.
