Get a Virtual Toll-free Phone Number
Get a Virtual Toll-free Number For Business
Broaden your Customer Experience and expand your business reach with Virtual Toll-free numbers from over 100 countries. Deliver consistent QoS and seamless support to your clients anytime, anywhere.
Trusted and loved by 4500+ companies worldwide
In today’s competitive market, nothing is more important than customer convenience. Customers crave frictionless connection with businesses they interact with. And what could be more dissatisfying for customers than dialing a long, impersonal number and being hit with a wave of uncertainty about the calling charges?
This is where Toll-free phone numbers come into play. A toll-free phone number eliminates these barriers, offering a direct and cost-free line to your business, giving customers the comfort and accessibility to reach your business.
To understand this simple yet powerful tool for boosting customer satisfaction, let’s have a quick glance at what a toll-free phone number is, how it works, its benefits, and how to easily get one for your business.
What is a Toll-free Phone Number?
A toll-free phone number is a telephone number that does not charge callers for making calls. Instead, the recipient of the call (the owner of the toll-free number) pays for the cost of the call. Toll-free numbers can also be text-enabled so that customers can send text messages to businesses, and businesses can respond by sending SMS messages to customers.
Generally, toll-free numbers start with a specific 3-digit code, such as 800, 888, 877, 866, 855, 844, or 833, in the United States, depending on the country’s regulations. These numbers are often used by businesses to provide friendly customer service and support, as the customers don’t have to worry about any calling charges.
How does a Toll-free Phone Number work?
When a caller dials a toll-free number, the call is routed through the public switched telephone network (PSTN) and forwarded to an interexchange carrier (IXC). The IXC then looks up the owner of the toll-free number in the database and directs the call to the designated destination phone number.
The owner of the toll-free number pays for the call, including any associated charges for call routing and termination, as part of their service agreement with the telephone service provider. Generally, toll-free numbers are post-paid, so the owner receives a bill for the calls after they’ve been made.
Benefits of using a Toll-free Phone Number for Business
Better Access for Customers
Professional Image and Credibility
Marketing and Branding
Competitive Advantage
Flexibility and Scalability
Customer Feedback Loop
Application and Use Cases of Virtual toll-free Phone Numbers
Business can expand their reach and provide convenient customer support with virtual toll-free numbers, enhancing accessibility and communication channels. With applications ranging from Hospitals and Telemedicine to customer service hotlines, these numbers assist companies to simplify operations and improve overall customer satisfaction.
Customer Service
Customer Service departments/agencies can use toll-free phone numbers to create a customer-friendly environment. Whether for general inquiries or specific solutions, toll-free numbers can cause customers to seek assistance more often/easily. This eventually increases customer satisfaction and builds a strong brand reputation while also increasing the number of valuable feedback.
Retail and E-commerce
Retail and e-commerce stores can benefit greatly from virtual toll-free Phone numbers. A free phone call acts as an easy access point for the customer to inquire about the products. By placing the right salesman on the one end of the virtual toll-free call, businesses can reduce the barrier of entry to buying and actually generate more leads without spamming.
Hospitals and Telemedicine
In the healthcare sector, toll-free numbers facilitate patient appointment scheduling, prescription refills, and medical inquiries. They provide a convenient and cost-free way for patients to reach healthcare providers for consultations, emergencies, and telemedicine services. Toll-free numbers also support healthcare campaigns, such as vaccination drives and public health announcements, ensuring widespread accessibility and communication within communities.
IT Support & Startup
In the IT support and startup sector, toll-free numbers streamline technical assistance, troubleshooting, and customer inquiries. They serve as a direct line for users to report issues, seek guidance, and receive product support.
Establish A Global Presence With Feature-rich Toll-free Phone Numbers
Give your customers the accessibility they are looking for without dragging them from their comfort zone.
How to Get a Virtual Toll-free Phone Number for Business?
Instantly make and receive calls with KrispCall’s virtual toll-free phone number. Get your toll-free number within just a few clicks. SignUp, Select Country, Enjoy!
- Sign Up and Log in with your KrispCall account.
- Choose the country for your virtual toll-free number.
- Select the ‘toll-free’ option as the desired phone number type, and make payment.
Why Use KrispCall’s Virtual Toll-free Phone Number For Business?
Diverse Country Selection
Advanced Features
Have shared-number
Easy Number Porting
Budget-Friendly
24/7 Human Support
What features do you get with a business phone number from KrispCall?
Top Virtual Toll-Free Phone Number Service Providers: Compared & Ranked
Provider |
Subscription Pricing |
Best Features |
Coverage In |
|---|---|---|---|
| KrispCall | Starts at $15/user/month | – Call transfer
– IVR – Live Call Monitoring – Custom Caller ID – CRM Integrations |
100+ Countries |
| CallHippo | Starts at $25/user/month | – Call forwarding
– Call recording – Voicemail – Text messaging |
50+ Countries |
| RingCentral | Starts at $20/user/month | – Call recording
– Call Filters – Block Contact – IVR |
100+ Countries |
| Nextiva | Starts at $25.95/user/ month | – Number Porting
– Call Recording – Voicemail – Call history |
3 Countries |
| Phone.com | Starts at $30/user/month | – Call/SMS filtering
– Call forwarding – Phone Tree (IVR) – Voicemail |
50+ Countries |
| Grasshopper | Starts at $14/user/month | – Custom Greetings
– Call forwarding – Text Support – Call Blocking |
US & Canada |
| CloudTalk | Starts at $25/user/month | – Call recording
– Contact Pinning – DND modes – Call transfer |
140+ Countries |
| MightyCall | Starts at $20/user/month | – Voice-to-text
– Bulk Contact Import – Call monitoring – Call forwarding |
USA & Canada |
| 800.com | Starts at $23/user/month | – Call recording
– SMS texting – Sequential Call forwarding – Auto Call Distribution |
20+ Countries |
| Dialpad | Starts at $23/user/month | – CRM integration
– Number Porting – Call recording – IVR |
50+ Countries |
Get an International Toll-Free Number Right Away!
Start now and transform your customer engagement with KrispCall’s dedicated virtual toll-free services.
Frequently Asked Questions
A virtual toll-free phone number is a telephone number that allows callers to reach businesses or individuals without incurring any charges for the call.
A local phone number is associated with a specific geographic location and typically charges the caller for the call. In contrast, a toll-free phone number allows callers to reach the recipient without incurring any charges, and it’s often associated with businesses or organizations that want to provide free access to their services.
To call a toll-free number from a mobile phone, simply dial the toll-free number as you would any other phone number. There are no additional steps required.
Yes, toll-free phone numbers can typically be called from anywhere, although there might be exceptions depending on the specific country and its telecommunications regulations.
Virtual toll-free phone numbers are absolutely safe and legal to use as long as they are obtained for lawful purposes and from legitimate providers such as KrispCall.
To set a toll-free number:
- Decide the number prefix (800, 833, 844, etc.) and purchase the toll-free number
- Configure your settings by setting up call routing, IVR, and other features offered by your provider
- Test the number to make sure it’s working correctly and that calls are being routed as intended.
Yes, a cell phone can have a toll-free number assigned to it. Many businesses and organizations use toll-free numbers for mobile phones to provide customers with free access to their services.
To get a toll-free number for your business.
Step 1: Select a reliable toll-free number provider and sign up for it
Step 2: Login using the credentials
Step 3: Select the country from the country pool list
Step 4: Submit necessary documents (if necessary), and make payment.
The cost of a toll-free number depends on several factors, including the provider, location, and other regulatory concerns. With providers like KrispCall, the price of toll-free phone numbers starts from just $3.
KrispCall for Multiple Platforms
Stay connected no matter where you are. KrispCall is your constant companion, available on iOS, Android, as a WebApp, and Google Chrome Extension.
