Sales Call Recording

Easily Record All Sales
Calls Automatically

Maximize your sales potential with our advanced sales call recording software. Gain valuable insights, improve agent performance, and enhance customer satisfaction. Empower your sales team to close more deals and unlock unprecedented growth opportunities.

Unlimited sales call recording
Cloud Call Storage & Organization
Normal playback and fast-forwarding
Encrypt recordings and access controls from any device anywhere
Easily Record All Sales Calls Automatically

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KrispCall Sales Call Recording Software Features

Unleash the Power of Our Sales Call Recording Software

Detailed call recordings: Capture every conversation with crystal-clear audio quality.
Automatic call transcription: Transcribe your calls in real-time for easy reference and analysis.
Call analytics: Gain actionable insights from call data, identify trends, call patterns, and call volume, and optimize performance.
Call tagging and categorization: Organize and search your call recordings effortlessly.
CRM integration: Seamlessly integrate with your CRM system to streamline workflows and enhance productivity.
Call monitoring and coaching: Monitor live calls and provide real-time coaching to improve agent performance.
Ease Customization: Set option for recording certain call types or excluding specific phone numbers
Scalability: Handle a large number of simultaneous recordings without compromising call quality and performance
Fast forward download: Download the recorded call in a few moments and listen to the conversations offline.
Listen from any device: Listen to the conversation of your agents and customers/prospects from devices such as Mobile, laptops, PC, Tablets

How KrispCall Sales Call Recording Works?

Our sales call recording software revolutionizes the way you capture, manage, and analyze your sales calls in minutes.

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Audio Capture

During live calls, KrispCalls Call Recording software effortlessly records calls removing background noises for audio clarity.

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Storage

Recorded calls are stored in the cloud.

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Audio Playback

You can listen to the recorded calls at normal, 1.5x, or 2x speed.

Why Choose KrispCall Call Recording Software?

Enhanced Performance Tracking and Training

Monitor and evaluate your sales team’s performance by recording their sales calls. Empower your team with valuable insights to help them exceed their targets.

Compliance and Legal Protection

Protect your business and ensure compliance with industry regulations by securely recording all your sales calls. Stay ahead of legal requirements and maintain trust with your clients.

Increase Sales Effectiveness

Leverage call recording and analytics to identify winning techniques, refine scripts, and train your team for success.

Improve Customer Satisfaction

Enhance customer interactions by analyzing calls for better understanding, empathy, and personalized engagement.

Drive Revenue Growth

Optimize your sales process, identify bottlenecks, and close more deals to maximize your revenue potential.

Ensure Compliance

Stay compliant with industry regulations by securely recording and storing all your sales calls.

Top 10 Sales Call Recording Software in 2024

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A Quick Guide to Choose Inbound Call Software

You can choose from an extensive range of virtual phone numbers at KrispCall. With more than 100+ countries to choose from, you can buy vanity, toll-free, and local numbers, and international numbers. Get the phone numbers that best suit your business best. Also, You can choose from a set of custom numbers in the starting and ending points of the number such as +1XXXXXXXX999, 888XXXXXXX.

1. KrispCall

KrispCall is the best cloud telephony system with the finest call-recording feature for call quality monitoring. With KrispCall’s call recording feature, you can track agents’ performance and productivity. And also, you can listen to the recorded calls at 1.5x-2x speed, saving time and increasing efficiency.  

krispCall

KrispCall’s call recording helps record live calls, which companies can use to analyze data and insights and monitor customer satisfaction rates. Listening to recorded calls helps to know the identified issues, resolve them and improve and prevent future problems during the call. It helps to store valuable conversations with your agents and customers for future use.

KrispCall has a wide coverage for small to large-sized businesses in over 100 countries. And using this call recording, you can convert prospects into clients for your business by analyzing the recorded calls to get an idea of the high conversion rates.

Feature
Unified Callbox
Global Calling
Call Filters
Calls on Hold
Call Analytics
Voicemail
DND mode for Agents
Call Monitoring
Call Recording
Call Transfer
Pricing
Essential: $15/user/month
Standard: $40/user/month
Enterprise: Custom
Pros
Excellent audio clarity
24/7 customer service
Advanced Call monitoring and Analytics
Cons
App unavailable for macOS and Windows(Coming soon)
Call Barging unavailable(Coming soon)

2. LiveAgent

LiveAgent is another option you can choose for managing customer relationships and recording calls for call monitoring. With the help of this software, you can connect with your customers using different platforms and connect with customers seamlessly.

liveagent

LiveAgent supports integration on different communication channels, records calls and analyzes customer satisfaction. It also comes with enhanced ticketing features for seamless customer care and support.

Feature
Ticket Creation
Workflow Automated Response
SLA Management
Attachments/Screencasts
Ticket Collaboration
Customer Portal
Email to Case
Live Chat Support
Social Media Integration
Pricing
Medium business: $35 per agent/month
Large business: $59 per agent/month
Enterprise: $85 per agent/month
Pros
Organized multiple communication channels
Responsive Customer Success
Cons
Bad user experience
Expensive

3. 3CLogic

You can go for 3CLogic as an alternative option for your customer relationship management software. With 3CLogics call recording features, you can record conversations and use them for call analytics.

3clogic

After analyzing the recorded call, you can listen to the conversations, track agents’ performances, and analyze strengths and weaknesses. You can do strategic planning for your sales and impress your clients and prospects using the call recording features of 3CLogic.

Feature
Voice-Enabled Self-Service
Computer Telephony Integration (CTI)
Interactive Voice Response (IVR)
IVR Analytics
Speech Analytics
Reporting & Analytics
Speech Analytics
Text-to-Speech & Speech Recognition
Pricing
The pricing for 3CLogic is $115.00 per year
Pros
Great customer support
Best for integration with platforms like Salesforce and Sugar
Cons
Less uptime
Frequent technical issues

4. Salestrail

Salestrail is a call-recording software for cellular and VoIP calls to perform call analytics for businesses. You can track and compare your agent’s performance on a centralized dashboard provided by the Salestrial.

salestrail

Salestrail allows you to customize your team groups and monitor their calls in an organized way. It allows transparency and collaboration with your sales team by allowing you to assign tasks, set remainder, and ensure everyone is on the same page. It can make your business effective with its analytical features.

Feature
Contact Management
Email Management
Call recording on single and both sides
WhatsApp call logging
Interaction Tracking
Lead Management
Mobile Access
Notes Management
Pricing
Standard tracking SIM / GSM: $3.5 user/month
Add CRM Integration: + $2.8 user per month on the above price
Add Call recording: + $1.4 per user/month
Pros
Good lead management
Has a convenience business card scanner
Cons
Notification issues
App bugs that affect the overall experience

5. Mindtickle

Another alternative we have on our list is Mindtickle to manage your team and CRM solution. A sales readiness platform helps your sales team engage with customers effectively to handle them and close deals.

mindtickle

Businesses can upskill agents, bring new sales hires, and effectively upgrade sales and revenues using this platform. It allows team collaboration and knowledge sharing among the team members and professionals.

Feature
Scorecard
Knowledge Base
Video Record
Coaching Card
Leaderboard
Real-Time Updates
Notifications
Competition
Pricing
Contact sales team
Pros
Great tracking features
Gaming features to enhance engagement
Cons
Takes time to learn to use the software
Integration difficulties

6. CallTrackingMetrics

CallTrackingMetrics is a software you can use to uncover the actions of your agents and customers to improve your business. It provides robust marketing tools to drive strong connections for your business and customers.

calltrackingmetrics

You can use CallTrackingMetrics to quickly review segments of conversations and review call efficiency. It also provides transcripts to read the conversations and have detailed insights into the interactions.

Feature
Dynamic Number Insertion
Call Recording and Transcriptions
Text Messaging
Web-based Softphone
Intelligent Routing Options
Surface Insights with AI
Form Tracking
Automated triggers
Pricing