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Use KrispCall call monitoring feature and listen to phone calls in real-time for giving training and feedback to your team.

Instantly route customer calls to another line or agent who can better deal with their queries. Don’t keep your clients waiting.

Convert more leads from your website with the Click to Call Widget. Engage visitors on your website with a call widget.

Instantly route business calls to your cellphones and landlines whenever necessary. Make sure you are not missing out on clients when not in the office.

Record calls to monitor client requests and team performance. Use recorded calls as a guide for improving customer service and employee training.

Narrow down the call logs with our call filters. Efficiently screen through your incoming, outgoing, and missed calls.

Don’t lose touch with your clients when you are unavailable. Allow clients to drop you a voicemail so their queries never go missing.

Switch to the Do Not Disturb mode and automatically shift incoming calls to voicemails to increase your focus on the work at hand.

Keep the calls on hold to get further support/assistance for the clients whenever necessary, without losing their calls.

Sort clients and teams using the contact tags feature. Tag contacts to customize your dashboard for better navigation.

View the entire conversation history, incoming and outgoing call logs, and messages in one unified dashboard.

Set location-based caller IDs for outbound international calls. Localize your number to improve the chances of reaching potential customers in new markets.

Instantly route customer calls to another line or agent who can better deal with their queries. Don’t keep your clients waiting.

Connect with your team and customers instantly without switching apps, using an all-in-one dashboard that handles calls, SMS messages, voicemails, and multiple other options

Efficiently handle high volumes of inbound calls with a virtual receptionist. Decrease handling times and wait times using IVR. Automatically route callers to the concerned personnel.

Never miss a client call. Automate call routing to pre-selected locations, so customer calls are automatically routed to offices that are open.

Texts and messages allow you to stay connected with your customers. Take advantage of KrispCall’s hassle-free SMS campaigns to advertise to the masses.

Enhance the calling experience for your clients. Record personalized greeting messages, so your customers feel comfortable during calls.

Reduce call processing times for your clients. Use our IVR and call sequencing function to ensure calls are directed to most ideal team members.

Use our power dialer to speed up sales calls. KrispCall’s power dialer lets you immediately move to the next call in the list, saving you the time to dial numbers.