Live Call Monitoring

Live Call Monitoring Software

Get KrispCall’s Live Call Monitoring Software To Improve The Quality Of Your Customer Service and Measure Agent’s Performance in Real Time.

Quick installation.
Unlimited call recording.
Boost customer satisfaction.
Track call progress.
Live Call Monitoring

Get Virtual Phone Numbers To Monitor Live Calls in Your Business

Trusted and loved by 4500+ companies worldwide
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How to Set up Live Call Monitoring for your call center?

Quickly join ongoing phone calls and listen to the conversations without disturbing agents and clients with live call monitoring. Here is the step-by-step guide to setting up live call monitoring for your call center:

Sign up for KrispCall
Purchase phone numbers & submit documents (if necessary)
Invite team members & assign phone numbers to them
When an agent is on a call, click on the “Listen” option to hear the conversation in real-time
Listen to recorded calls if you missed the live calls
Set up Live Call Monitoring