Cloud Phone

Cloud Phone

The one-stop solution for your business communications

KrispCall helps you quickly connect with customers with its state of art VOIP service. Gain high mobility for business communications with our fully integrated communications system.

Group 1000004557
Trusted and loved by 400 companies worldwide
outinvoice-logo
nobel-logo
timetracko-logo
naps-logo
image 187
fencedai-logo

Cloud Phone Features For Your Business

Our exclusive business features increase your accessibility to clients, automate communications to support multitasking

Our exclusive business features increase your accessibility to clients, automate communications to support multitasking

Unified Callbox

A dedicated all-in-one dashboard for calls, SMS, voicemails, and multiple other options to instantly connect with your team and customers without switching apps.

Group 1000004143

Shared Number

Our number-sharing option allows you to receive calls across multiple devices. Improve your customer response by eliminating missed calls.

shared number

Phone Tree (IVR)

Efficiently handles high volumes of inbound calls with a virtual receptionist. Decrease handling time and wait time using IVR. Automatically route callers to the concerned personnel.

Phone Tree (IVR)

Developer API coming-soon

Be available to your clients with the click of a button. Our developer API helps you embed widgets on your websites so potential clients can contact you via the website.

Developer API

Call Features

Access advanced call management, call routing, and analytics solutions with our top-end features.

Access advanced call management, call routing, and analytics solutions with our top-end features.

Group 19297
Global Calling

Expand your customer base worldwide with our global calling features for making instant calls across borders.

Call on Hold
Calls On Hold

Keep the calls on hold to get further support/assistance for the clients whenever necessary, without losing their calls.

Group 19299
Call Transfer

Instantly route customer calls to another line or agent who can better deal with their queries. Don’t keep your clients waiting.

Call History
Call History

View the entire conversation history, incoming and outgoing call logs, and messages in one unified dashboard.

Call Filter
Call Filters

Narrow down the call logs with our call filters. Efficiently screen through your incoming, outgoing, and missed calls.

Call Recording icon
Call Recording

Record calls to monitor client requests and team performance. Use recorded calls as a guide for improving customer service and employee training.

Group 19303
Call Monitoring

Use our call monitoring feature and listen to phone calls in real-time for giving training and feedback to your team.

Contact ID
Caller ID

Set location-based caller IDs for outbound international calls. Localize your number to improve the chances of reaching potential customers in new markets.

DND mode for Agents
DND mode for Agents

Switch to the Do Not Disturb mode and automatically shift incoming calls to voicemails to increase your focus on the work at hand.

Contact Tags
Contact Tags

Sort clients and teams using the contact tags feature. Tag contacts to customize your dashboard for better navigation.

Group 19307
Voicemail

Don’t lose touch with your clients when you are unavailable. Allow clients to drop you a voicemail so their queries never go missing.

Call Analytics Icon
Call Analytics

Optimize your marketing campaigns, call handling and team performance with insight driven phone call analytics data.

SMS Features

Get in touch with your customers through texts and messaging. Carry out mass-advertising campaigns with KrispCall’s hassle-free texting solutions and improve your brand awareness.

Get in touch with your customers through texts and messaging. Carry out mass-advertising campaigns with KrispCall’s hassle-free texting solutions and improve your brand awareness.

SMS
SMS

Ensure faster response by receiving and sending personalized text messages to your clients and customers.

Ensure faster response by receiving and sending personalized text messages to your clients and customers.

Conversation PIN
Conversation PIN

Conversation pins help you see high priority texts at the top of your chat box. Pin important conversations for easy access and faster response.

Conversation pins help you see high priority texts at the top of your chat box. Pin important conversations for easy access and faster response.

Bulk SMS
Bulk SMS Frame 1000004756

Use our bulk SMS feature to broadcast messages & updates to a large group of customers within seconds.Extend reach of your mass marketing campaigns.

Use our bulk SMS feature to broadcast messages & updates to a large group of customers within seconds.Extend reach of your mass marketing campaigns.

Message Filter
Message Filter

Filter your text messages using our message filter option. Message filter helps you screen important messages that require immediate action.

Filter your text messages using our message filter option. Message filter helps you screen important messages that require immediate action.

SMS BOT
SMS BOT Frame 1000004756

Automate your customer support using an SMS Bot. Our SMS Bot helps you efficiently answer customer queries and improves response time.

Automate your customer support using an SMS Bot. Our SMS Bot helps you efficiently answer customer queries and improves response time.

Speech to Text
Speech to Text

For faster texting, use our speech-to-text feature. KrispCall lets you transcribe your audio into text with high accuracy.

For faster texting, use our speech-to-text feature. KrispCall lets you transcribe your audio into text with high accuracy.

Message PIN
Message PIN

Pin important messages so you can access them easily when required. Pinning messages help you & your team identify valuable information during client calls

Pin important messages so you can access them easily when required. Pinning messages help you & your team identify valuable information during client calls

Message Starred
Message Starred

Use our message star feature to bookmark important messages so you can instantly access them when required.

Use our message star feature to bookmark important messages so you can instantly access them when required.

Intelligent Call Routing

Automate tedious call handling processes with KrispCall’s intelligent call routing features. Save employee and customers’ time for happier teams and clients.

Automate tedious call handling processes with KrispCall’s intelligent call routing features. Save employee and customers’ time for happier teams and clients.

Forward to Cell Phone and Landlines
Forward to Cell Phone &
Landlines

Instantly route business calls to your cellphones and landlines whenever necessary. Make sure you are not missing out on clients when not in the office.

Call to Ideal Team
Call to Ideal Team

Reduce call processing times for your clients. Use our IVR and call sequencing function to ensure calls are directed to most ideal team members.

Custom Greeting
Custom Greeting

Enhance the calling experience for your clients. Record personalized greeting messages, so your customers feel comfortable during calls.

Business Hours
Business Hours

Never miss a client call. Automate call routing to pre-selected locations, so customer calls are automatically routed to offices that are open.

Power Dialer
Power Dialer Frame 1000004756

Use our power dialer to speed up sales calls. KrispCall’s power dialer lets you immediately move to the next call in the list, saving you the time to dial numbers.

Admin Features

KrispCall’s admin features allow the admins to manage and customize their workspace with different options for adding team members, forming groups, importing contacts, and viewing team activity.

KrispCall’s admin features allow the admins to manage and customize their workspace with different options for adding team members, forming groups, importing contacts, and viewing team activity.

Access Levels - Members
Access Levels – Members

Customize the level of access your team members get with KrispCall’s advanced admin features.

Members Group
Members Group

For faster texting, use our speech-to-text feature. KrispCall lets you transcribe your audio into text with high accuracy.

Developer API
Developer API Frame 1000004756

Use our feature rich API for developers. Customize your workspace to suit your business needs with KrispCall’s developer API.

Integrations
Integrations Frame 1000004756

Integrate your KrispCall workspace with third-party CRM systems to gain powerful insights with customer data analytics.

Access Levels - Members
Android and iOS Apps

KrispCall app is available for both Android and iOS systems. Our easy-to-use mobile app makes working on mobile phones simple and hassle-free.

Windows, Mac and Linux Apps
Windows, Mac & Linux Frame 1000004756

KrispCall runs smoothly on Windows, Mac, and Linux. Get the best user experience with KrispCall’s desktop app.

Developer API
Google Chrome Extension

With KrispCall’s Google Chrome extension, you can easily switch to your workspace for making calls.