KrispCall Vs Ooma

KrispCall provides a unified callbox, streamlining all communication tools into one platform. This enables users to manage calls, messages, notes, voicemails, and contacts from one centralized platform. All communication tools are in one place, so users can quickly view specific details, make calls, send messages, and manage contacts.

KrispCall provides a range of subscription plans catering to diverse needs, including Essential, Standard, and customizable Enterprise solutions. The flexibility of these plans allows users to select an option that precisely matches their needs. This is a more cost-effective alternative to Ooma’s generally higher-priced plans.

KrispCall enhances user privacy and focus with dedicated Do Not Disturb (DND) settings for both members and clients. This feature ensures more personalized and granular control over interruptions, surpassing Ooma’s limited DND for only user option. Users can customize their availability settings based on specific contacts and team members, enhancing communication.

KrispCall stands out with its advanced call filtering options, including SMS filters and the ability to pin contacts for quick reference. Users now have more control over their communication preferences and priorities, improving Ooma’s comparatively basic call filtering.

KrispCall’s call notes and contact tagging features allow teams to better document calls. Teams can add information about the conversation they have had with the clients and categorize them to better identify their needs and services to deliver. With its user-friendly interface, KrispCall is comparable to Ooma’s minimalist dashboard and is certainly more powerful.

KrispCall’s unique Unified Callbox streamlines operations and improves productivity, collaboration, and customer experience through its cloud telephony features. Additionally, KrispCall integrates seamlessly with CRMs and communication tools such as HubSpot, Pipedrive, and Zapier, saving time and manual data entry.