Business Phone Plans for Teams That Move Fast

No, KrispCall does not currently offer a free trial or free plan. However, you can get started with a paid subscription starting at $15/user/month (or $12/user/month when billed annually). Every paid plan includes a 14-day money-back guarantee, so you can try KrispCall with confidence. You can also book a free personalized demo to explore the platform’s features, see how it works, and determine whether it’s the right fit for your business before subscribing.

Choose Starter if you’re a small team of 1–5 users looking for affordable business calling, SMS, and essential call management features to get started.

Choose Advance if your team is growing and needs advanced tools like Power Dialer, call recording, AI call summaries, bulk SMS, and CRM integrations with HubSpot, Salesforce, Pipedrive, and 100+ other apps.

Choose Max if your business handles high call volumes and needs unlimited* inbound and outbound calling, advanced team management, and scalable communication features. 

Choose Enterprise if you have unlimited users and need enterprise-level solutions like SSO, dedicated account management, custom SLAs, and volume-based pricing.

*Fair usage limits apply. See Fair Usage Policy for details. 

Not sure which plan fits your needs? Book a demo and our team will help you choose the right plan based on your team size, workflow, and communication goals.

Is there a minimum number of users, or can I sign up as an individual?

No minimum; you can sign up as an individual. Essential supports up to 5 users. Standard, Max and Enterprise have no minimum seat requirement.

No minimum; you can sign up as an individual. Advance supports up to 50 users, Max and Enterprise plans have no minimum seat requirement.

Yes. A valid credit or debit card is required to subscribe to KrispCall. Payments are processed securely through Stripe (with PayPal coming soon), and all paid plans are backed by a 14-day money-back guarantee.

No. Your subscription includes the platform, one free US, UK, or Canada number, $1 call credit, and core features. Add-ons, Calls and SMS charges are billed separately on a pay-as-you-go basis.

KrispCall uses pay-as-you-go pricing for calls and SMS. Rates vary by destination country and number type. Check the exact calling and sms rates.

No setup or onboarding fees. The only costs beyond your subscription are:

• Calling & SMS usage — billed per minute/segment from your credit balance.
• Additional phone numbers — small monthly fee for international numbers.
• 10DLC registration — only required if you send SMS to US numbers.

If you plan to send SMS to US numbers, yes — A2P 10DLC registration with The Campaign Registry is required by US carriers for message delivery; it’s not required for making/receiving calls or receiving SMS. Registration involves a campaign and Brand fee that depends on your use case. Check details.

KrispCall offers virtual numbers in 100+ countries, with requirements varying by location:

• US, UK, and Canada — free with every plan, no ID required
• Most other countries — government-issued photo ID; some also require proof of local address
• A few countries/number types — unavailable or restricted to (SMS-only or call-only)

Check exact availability and document requirements for your country: https://krispcall.com/country-coverage/

Yes. KrispCall offers a 20% discount on annual billing plans. Annual plans are prepaid, and eligible plans include:

• Starter — $15 → $12/user/month when billed annually
• Advance — $40 → $32/user/month when billed annually
• Max — $60 → $48/user/month when billed annually
• Enterprise — Custom pricing available for businesses needing volume-based plans

Annual subscribers can cancel anytime and are covered by a 14-day refund guarantee. For larger teams, contact our sales team for custom volume pricing options.

Yes, you can change your plan anytime in billing settings.

• Upgrades take effect immediately with prorated billing for the current cycle
• Downgrades take effect at your next renewal date

There are no fees or penalties for changing plans.

No. Account credits can only be used for calls and SMS. Phone number purchases and subscription renewals are charged separately to your payment method.

Yes. An invoice is automatically sent to your email each time you:

• Add a new team member
• Purchase a phone number
• Add credit to your account
• Renew your subscription

You can also view/download receipts in the KrispCall app: Settings → Billing & Plans → Receipts. This section is accessible to workspace admins only.

Yes. KrispCall offers discounts for verified non-profit organizations. Contact sales with proof of non-profit status to apply. We’ll confirm the discount and outline the required documentation.

The Max Plan includes unlimited* outbound calling, inbound calling, and messaging, plus account-level pooling across all users.

• Unlimited* outbound minutes — 2000 min/user/month to USA/Canada and UK/Australia (local)
• Unlimited* inbound minutes — 2000 min/user/month (excludes high-rate countries)
• Unlimited* messages — 1000 segments/user/month, USA/Canada only (requires A2P 10DLC registration)

*Fair usage limits apply. Excludes trunking, forwarded calls/messages, toll-free numbers, international calls, premium-rate numbers, and bulk/automation sends. Unused minutes and messages don’t roll over.