Marketing & Advertising Team

Phone System for Marketing & Advertising Team

Experience the difference KrispCall makes for your marketing and advertising services, bring empowerment within the team, and nourish the growth. Never miss out on marketing opportunities to gain potential customers.

Customize your greetings and messages
Reduce wait times
Set up your recordings
Route calls to relevant departments
Best Phone System for Marketing & Advertising Team

Get Virtual Phone Numbers For Your Marketing & Advertising Team

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How to Set up a Phone System for the Marketing & Advertising Team?

Set up a remote team phone system with KrispCall without the hassle and laborious process. Follow the straightforward steps below to have your phone system set up and running in a few minutes.

  1. Signup with KrispCall Account
  2. Purchase a virtual phone number and provide documentation.
  3. Add and Invite agents.
  4. Assign the virtual numbers to your agents.
  5. Initiate calls with your agents.
Setup

Buy VoIP Phone Numbers for Tech & IT Team From 100+ Countries

Buy inexpensive VoIP phone numbers for Tech & IT Team from more than 100 countries.

Why Choose KrispCall’s Phone System for Marketing & Advertising Team

Why Choose KrispCall’s Phone System for Marketing & Advertising Team?

Excellent Call Management: KrispCall manages incoming calls by routing them to appropriate departments or individuals, minimizing call wait time.
Affordable Pricing Options: KrispCall offers low-cost pricing plans enriched with cutting-edge features, allowing companies to choose one that fits their budget and needs.
Highly Customizable: KrispCall lets you customize your greeting message, menu options, and call routing rules. The menu option is simple and allows quick switching between menus.
Real-time Data Access: KrispCall offers personalized and accurate assistance thanks to its integration capability with the software.
24/7 Dedicated Support: With KrispCall, provide any timely response and comfortable service while showcasing your dedication to improvement.

Top-Notch Features  to Automate Your Business Communication

Utilize KrispCall’s VoIP capabilities to automate business communication for the marketing and advertising team.

Integration with CRM Software & Other Business Tools

Integrate your CRM software with KrispCall for easy communication within the marketing and advertising team and enhanced customer service.

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HubSpot
Infusionsoft
Salesforce
ZOHO
PenDrive
Slack
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Types of Phone Numbers Available for the Marketing & Advertising Team

Find out what types of Phone Numbers are Available for the Marketing & Advertising Team.

10 Best Phone Systems for Marketing & Advertising Teams

1. KrispCall

KrispCall is one of the most reliable cloud-based phone systems that deliver a fast and secure platform within the marketing team. With KrispCall’s call recording feature, you can track the employee’s conversation to enhance productivity. Its extensive telephony features help improving business communication as well as amplifying the performance of your marketing campaigns.

krispcall app dashboard

KrispCall automates the calling process and routes the call to the appropriate department. Since the number is not fixed to a physical location and calls are transmitted remotely over the internet, on a cloud-based server.

The company provides virtual numbers for integrating with software like Salesforce, Microsoft Teams, and many more. With RingCentral’s innovative solutions, teams can work seamlessly across locations and devices, fostering collaboration, and increasing business productivity to achieve your marketing goals.

Feature
Unified Callbox
Number sharing among multiple agents
Caller Masking
DND mode for Agents
Call Notes and Contact Tags
Indepth reports and Call Analytics
Pricing
Essential: $15/ user/month
Standard: $40/user/month
Enterprise: Custom
Pros
Offer phone numbers in over 100 countries.
Highly customizable and scalable.
24/7 real human support.
Flexible pricing plans.
Cons
No call Barging(Coming soon).
The API widget is currently unavailable (coming soon).

2. Dialpad

Dialpad is another notable phone system provider on our list that is suitable for bringing the most out of the marketing team. Investing in Dialpad gives you an unparalleled advantage to help reach the right audience with its high-end features that assist sales representatives in closing deals.

dialpad

Get benefits of the Dialpad phone system to avoid the possibility of missing important calls and improve promotional efforts, brand management, and sales strategies. Easily conduct video conferences and send instant messages using devices like smartphones apps, and desktops. Its features.

Feature
IVR/ Voice Recognition
Goal Setting/Tracking
Automatic Outbound Dialer
Automated Routing
Unified Communications
Pricing
Standard:$15 / user/month
Pro: $25 / user/mon
Enterprise: Custom Quote
Pros
Easy communication with clients
Integration with third-party tools
Better reporting capabilities
Cons
Delay in loading data
Not much Customizable

3. Nextiva

Nextiva is a versatile phone system for enhancing efficiency, and collaboration within the marketing team. It allows for real-time conversation with one powerful easy-to-use solution.
It has helped over 10,000 businesses for empowering their marketing companies to streamline interactions.

nextiva

The platform’s rich call routing and IVR capabilities ensure seamless call handling and efficient query resolution. As a cloud phone system software provider with advanced features, Nextiva includes helpful features like voicemail, ring groups, and spam prevention necessary for marketing and advertising to flourish.

Feature
Call Recording and Rating
360 Degree Feedback
Activity Dashboard
Mobile and Desktop App
Workflow Automation
Pricing
Essential: $18.95 /user/month
Professional: $22.95 / user/month
Enterprise: $32.95 / user/month
Pros
Real-time analysis and insights
Reliable mobile app
Easy-to-use interface
Cons
Admin limitation requires tech support
Slow response time from support
Add SMS feature

4. Vonage

Vonage offers exceptional features that align with a group of people who wants to work together to create a better marketing strategy and execute it perfectly for their organization. Vonage is a phone system for the marketing & advertising team, providing omnichannel engagement, IVR, and Contact Center AI (CCAI)

vonage

With Vonage, you can unify global business communications channels to work better as a team. Simply, turn conversations into sales by engaging customers with omnichannel engagement support. All these powerful features help build influential customer service which in turn helps to improve the brand reputation of the business and achieve marketing goals.

Feature
IVR/ Voice Recognition
Real-Time Reporting and Analytics
Dynamic Call Routing
Virtual AI Assistant
Mobile and desktop apps
Call queuing
Call recording
Pricing
Basic: $19.99 /user/month
Premium: $29.99 /user/month
Advanced: $39.99 /user/month
Pros
Customizable Options
Supports Omnichannel
Easily use Add-on
Cons
Difficult to contact customer support
Admin websites can be slow or error-prone

5. 8×8

8×8 is an affordable phone system that is specialized in AI-powered workflows for every interaction. Engage customers on their preferences via voice, SMS, and chat apps with this provided for attracting potential clients.

8x8a

The phone provider streamlines business communication for marketing and advertising team which are essential for any organization that wants to be successful in today’s competitive marketplace.

Feature
Team Messaging
Single Sign-on
Skills Based Routing
Hot Desking
Multi-level Auto Attendant
Pricing
X2 Plan: $28 /user/month
X4 Plan: $57 /user/month
Pros
Simple to navigate
Broadcasting messages
Great analytics tools
Cons
low-level customer services
Issues in a phone system

6. Ooma

Ooma is suitable for a consumer-focused company, and its user-friendly interface is easy to use within a marketing team to further improve the marketing campaign. Ooma also gives you the ability to easily create and share analytical reports and custom metrics and KPI monitoring.

ooma

For success in teamwork, employees can utilize this sophisticated communication solution to create and execute effective marketing campaigns that reach the right audience. Achieved the desired output with Ooma’s capabilities that help in quick response to new potential customer inquiries and maintain the strong brand reputation of the business.

Feature
Virtual Receptionist
Mobile App
Multi Ring
CRM Integration
Call Park
Pricing
Essential: $19.95 /user/month
Pro: $24.95 /user/month
Pro Plus: $29.95 /user/month
Pros
Adaptable for any business type
User-friendly interface
Better customer service
Cons
Tedious setup process
No free trial
No texting feature

7. Twilio Flex

Twilio Flex is another good option for phone systems offering a lot of personalization and flexibility. For the marketing and advertisement team, an active phone number from KrispCall generates more qualified leads than ever before for your business.

twilio flex

Every part of Twilio is customizable, from workflows, and channels to integrations and user interface design. You’ll have access to different dashboards, reports, KPIs, and analyses of speech. That’s not all, the phone system help in generating leads, increase brand awareness, and fostering internal team relationships.

Feature
Collaboration Tools
Automated Responses
Unlimited Inbound Calls
Masked Calling
Call Transcriptions
AB testing
Pricing
Per-hour: $1 per active user hour
Per-user pricing: $150 per named user
Pros
A quick call and message delivery
Integration with third parties
Automation Options
Cons
Steep Learning Curve
Low-quality analytical data
Poor app layout

8. RingCentral

RingCentral is a phone system that helps implements sales strategies to promote brand awareness and its organization’s products or services internationally. Together with a good marketing team, RingCentral can help generate leads for your business regardless of its size.

ringcentral dashboard

RingCentral’s abilities like call routing ensure the success of reaching the targeted audience. Get RingCentral for advertising your company’s products and driving sales. It is a versatile tool that can be used to create offers features like call recording, conversation intelligence, and lead scoring.

Feature
Call Monitoring
Omnichannel Routing
Auto Dialer
IVR
Historical Reporting
Pricing
Contact sales for all plans
Pros
Multiple Communication Channels
Texting across devices
Real-Time Analytics and Reporting
Cons
An issue in delivering messages
Customer support isn’t good.

9. GoTo Connect

When it comes to managing a marketing and advertising team, GoTo Connect is an excellent choice for you. It has a wide range of benefits, from saving costs to providing flexibility and scalability, and 24×7 connectivity.

Goto

All the features that are offered by GoToConnect increase team collaboration and provide real-time data analytics necessary to achieve your marketing goals and reach your target audience.

Feature
Customize messages and greetings
Call forwarding and transfer
Call routing
Integration with other softwares
Number porting
Voicemail
Pricing
Basic: $27 per month users
Standard: $32 per month per user
Pros
Desktop and mobile apps available
Excellent customer support
Easy installation and integration
Cons
Cannot send internet faxes
Steep Learning Curve
Difficulty in adding voice messages
All local numbers are not available

10. Grasshopper

With Grasshopper VoIP provider, your marketing team can embrace the benefits of the VoIP Business Phone system and reach higher possibilities. Grasshopper aims to make communication more efficient and innovative. It is specifically designed for entrepreneurs and small business owners.

grasshopper

Grasshopper is known to integrate with other business tools like Slack and Zapier easily. They also offer voicemail transcription, IVR, and call automation features for fostering marketing teams. Many national and international customers who have used its services have recommended using its services once

Feature
Employee Directory
Call forwarding
Ring Groups
Interactive Voice Response (IVR)
Desktop + mobile apps
Pricing
Solo - $312 per year (Price billed per year)
Partner - $528 per year (Price billed per year)
Small Business - $960 per year (Price billed per year)
Pros
Affordable for small businesses
Easy to use, intuitive interface
Easy and free installation
Great app and customer support
Cons
Lack of direct app integrations with third-party
Cannot send internet faxes
Difficulty in adding voice messages
How to Choose the Best Phone System for Marketing & Advertising Team

How to Choose the Best Phone System for Marketing & Advertising Team?

Determine the type of phone system: Decide whether you are looking for a cloud-based or on-premise phone system. Consider ease of use, flexibility, and scalability before choosing one.
Look for the Features: Make sure that the phone system aligns with your business and marketing needs and has all the necessary features.
Check for an Affordability: Choose a pricing plan that fits your budget without compromising on the features and scalability.
Research Customer services: Look for providers that offer exceptional support and help you sort out the problem instantly when you encounter one.
Follows Security Protocols: Always ensure that it offers security features, such as encryption and spam filtering that can help you safeguard your customers’ and business’ privacy.

Phone System for Marketing & Advertising Team: Best Practices

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Hire and Train the Right Agents

Hiring the right person who knows about the marketing and advertising industry is critical. An innovative phone system can come in handy for training agents through various learning management systems to perform their tasks well in the organization.
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Should follow HIPAA-compliant Protocols

The phone system designed for the marketing team must follow HIPAA complaint protocols for keeping the secure data of customers Violation of HIPAA would be costly for your organization, and can greatly affect your reputation, or you may even face legal charges.
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Seamless Data Integration

Make sure that your phone system has a third-party integration feature. Seamless integrates with softwares like Salesforce, Google Workspace, and Microsoft 365 to shift the data into your software so that your marketing teams can access real-time information about customer behavior.
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Tailor the Phone System to the Requirements

Modify the phone system's settings and features to match the needs of the marketing and advertising team. It includes setting up call routing and forwarding, for leveraging smooth communication processes, driving more reach, and triggering brand engagement from potential customers.
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Virtual Extensions

Implement virtual extensions on your phone system for advertising team members, allowing direct dialing to specific individuals or marketing departments. This simplifies communication and reduces the need for receptionists.
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Unified Communication Platform

Pick a phone system incorporated with a unified communication platform. It integrates voice calls, video conferencing, instant messaging, and email in a centralized way. With this, your marketing team easily collaborates across platforms and helps new lead generations to customer retention.

Frequently Asked Questions

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A business phone system for the marketing team costs somewhere between $15 and $50 per month per user on average. The pricing plan however varies on the number of users and features you’re looking for on a provider.

The features that are essential in a virtual phone system for the marketing and advertising team are listed below.

  • Mobility and Flexibility
  • Security
  • CRM integrations
  • Call Forwarding
  • Voicemail transcription
  • Call Recording
  • Virtual Receptionist

Some of the top telephony software for marketing and advertising teams in 2024 are:

  • KrispCall
  • GoTo Connect
  • Twilio Flex
  • Nextiva
  • 8×8

The advertising team needs a VoIP Business Phone system to look over customer behavior and foster team collaboration. This data can help you create more effective advertising campaigns to reach more people and generate more sales leads.

Here we look at the benefits of VoIP phone systems for marketing & advertising teams.

  1. VoIP business phone systems are cheaper than on-premises landlines. Its calls are made over the Internet, so calling potential customers doesn’t take extra charges even if it’s an international call.
  2.  VoIP phone systems can further enhance customer service by providing clearer call quality and more flexibility in responding to calls.
  3. VoIP phone systems security features, such as regular call log Reviews encryption and spam filtering protect the privacy of the users.
  4. VoIP phone systems enhance team collaboration by making it easy to hold video conferences and share files over the Internet.

With the VoIP phone system, it’s possible to monitor and analyze customer behavior, such as their areas of interest. This information helps create more effective advertising campaigns to reach out to more people. It will build trust among potential customers.