Best Phone System for Remote Team

Another trustworthy phone system for teams distributed in different geographical locations is Freshworks. It consists of several advanced features like screen sharing, intelligent call routing, video and audio conferencing, unlimited calling options, etc. that allow team members to work together from home or any other location.

Additionally, with Freshcaller managers can monitor their remote team’s performance irrespective of where they are or where their teams are. Managers can view and download custom reports on agent productivity, monitor ongoing calls, and even barge into calls in real time. Freshcaller lets you manage your team with ease even while working remotely.

Businesses can utilize RingOver to manage their phone system even in a remote working environment. RingOver offers several features like video conferencing, screen sharing, click-to-call, calling routing, IVR, etc. These features allow remote or home-based teams to complete their business tasks no matter where they are.

Likewise, RingOver offers a free trial option for 7 days so you can explore the system and know about its functionality before committing. Also, with each pricing plan, you can make unlimited phone calls in over 100 countries.

Nextiva is another VoIP phone system for remotely working teams. Nextiva allows remote team members to easily text and make a call from any device, whether it’s iOS or mobile. This keeps your remote team connected no matter where they are. Moreover, remote team members can start a conference call from their cell phones with just one click.

Businesses can also create groups for chatting, video calls, and audio chats. Sharing screens and files is simple too. You can schedule meetings and set tasks with due dates, helping you stay organized. Additionally, you can keep track of conversations and monitor progress on team projects.

RingCentral is a cloud-based communication platform suitable for remote teams. It offers several tools for remote teams to get connected and informed irrespective of their physical locations.

These tools include HD voice and video meetings, IVR, Voicemail, call screening, cloud telepresence, message alerts, team collaboration, team messaging, etc. One of its standout features is video conferencing. It allows team members to hold face-to-face meetings, comment on projects, and share screens during live calls.

Dialpad is another notable Voice over Internet Protocol (VoIP) solution for remote teams. It’s especially useful for remote teams that require flexibility and the ability to expand as needed. It uses AI to gather useful information from your calls to enhance your communication strategies. Also, you can seamlessly sync contacts with platforms like Outlook and G Suite.

However, Dialpad’s reporting capabilities are limited. Its standard pricing plan consists of only basic features like unlimited calling, unlimited AI meetings that fit 10 members, team messaging, and integration options. However, if your remote team conducts video conferences frequently, you might want to upgrade to a premium plan.

Whether you’re a startup that’s 100% remote, a small business moving toward a remote work environment, or a large company looking to form a remote call center, Circle Loop can help. It offers several top-notch features like call analytics, voicemail, click-to-call, automatic note-taking, CRM integration, etc helping businesses of all sizes manage their remote teams.

Moreover, Circle Loop has an affordable pricing option. Its price start at just £5 per user per month. However, it is crucial to know that it doesn’t provide screen sharing, video, and audio conferencing features like other VoIP phone providers. It’s the main drawback of using the Circle Loop phone system.

Businesses can also opt for the Ooma remote phone systems for remote teams to continue their business operations. Ooma phone system for remote teams facilitates remote team members to enjoy all the PBX features like audio conferencing, call recording, video conferencing, call transfer, call recording, etc, and do their office tasks comfortably from home.

Although Ooma allows easy integration with CRM systems, it cannot integrate with Gmail and Outlook. Also, its mobile application doesn’t work smoothly.

8×8 is another popular telephone system for remote teams. Its cloud-based solution helps small to large-scale businesses conduct their business work remotely while also increasing the productivity and performance of the remote teams.

One of the best features 8×8 provides for remote companies is video conferencing. This feature allows team members to conduct face-to-face virtual meetings and discuss the status of the projects. Besides this, 8×8 also provides several other features contributing to smooth communication, such as team chat, document sharing, unlimited internet fax, unlimited calling in over 50 countries, audio conferencing, and many more.

MightyCall is suitable for small businesses that are planning to expand their remote office. It provides decent features enough to fulfill the needs of small business communication systems. It has important features such as IVR, caller ID, call notes, voicemail-to-text, Automatic Call Distribution (ACD), conference calls, etc.

However, it lacks real-time analytics and doesn’t have video conferencing features. Even with these limitations, MightyCall is a useful phone system for remote teams needing a simple yet reliable solution for management and call quality.