KrispCall vs Mitel

KrispCall vs. Mitel

A comparison of Mitel and KrispCall’s features and pricing.

Why is KrispCall the Best Mitel Alternative?

Step up your telephony experience with KrispCall, the preferred Mitel alternative. Offering a refined & distinctive VoIP platform, KrispCall sets itself apart with a user-friendly design and a comprehensive set of more advanced features. Plus, it excels in cost-efficiency and offers virtual numbers across 100+ countries.

Make a seamless transition to KrispCall today for the most sophisticated and modern cloud phone system available.

About Mitel

Mitel is a company that provides business phone systems, VoIP, collaboration tools, call center software, and communication solutions for various industries. They have been in operation for several years and have extensive experience in simplifying operations, user management, and implementing cloud phone solutions through their Mitel ExpertStart service.

They also offer call center software and customer experience software to enhance customer experience and improve performance.

KrispCall VS Mitel
KrispCall-An-Ideal-Alternative

KrispCall: Get Everything Mitel Has and More

Get more out of your telephony conversations with KrispCall, the best alternative to Mitel. KrispCall delivers a comprehensive cloud telephony solution with advanced features like Unified Callbox, custom caller ID, and more integration options. Enjoy the flexibility of toll-free, local, mobile, and national numbers in over 100 countries.

Whether you’re a large enterprise or a growing business, KrispCall provides the tools you need to thrive. You’ll enjoy outstanding call management options, more VoIP functionality, and global reach with KirspCall, thus making it the right choice for exceptional telecommunications service.

KrispCall Prices & Plans

Take advantage of budget-friendly connectivity solutions with KrispCall’s plans starting at $15/user/month. Get going with the Essential and Standard plans, or Tailor your choice with Enterprise—to match your business needs and size without compromising value. Check out our pricing options to learn more!

Essential
$ 15

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 40

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Essential
$ 12

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 32

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling & SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Why Mitel Customers Move to KrispCall?

Feature-rich Business Phone With Best Value For Money

Feature-rich Business Phone With Best Value For Money

More VoIP Features

KrispCall provides a more extensive telephony solution with advanced features such as Call transfer, IVR, separate DND modes for agents and clients, unlimited data storage, and number sharing, making it a complete solution for various telephony requirements and therefore, ideal for building more efficient cloud telephony setup in a business.

Greater Value for Money

Offering very budget-friendly and customizable subscription plans, KrispCall empowers its users with cost-effective communication solutions that are tailored to their specific needs. Additionally, the Enterprise Plan enables users to optimize their spending and also lets them mix and match features so they can personalize their subscriptions to match their unique requirements.

Suitable for all Businesses

With KrispCall, businesses of all sizes get a VoIP solution that is flexible & scalable and has every feature needed to build a complete telecommunication system. Whether it be a freelancer, a small company, or a large enterprise, all have access to a wide selection of virtual number services in 100+ countries to set up a local presence and get going with their business.

Leverage Virtual Numbers To Boost Your Reach & Availability

Member-to-Member Communication

With the member-to-member communication feature, users can carry out direct interactions with each other within the platform. This feature fosters real-time sharing, enabling a swift exchange of information, ideas, and updates. With it, all users can engage in an efficient and personalized way, which can enhance team dynamics and help build an interconnected environment.

Tagging & Pinning Calls & Contacts

Using KrispCall’s tagging and pin features, users can customize their experience and manage their calls & contacts more effectively. Users can use pins to organize calls, while tags to keep track of specific details of certain contacts. These features together can help agents handle customer inquiries efficiently, thus making calls and other interactions run more smoothly.

Shared Numbers

KrispCall’s shared number feature allows multiple agents to use one phone number for making calls or sending texts, thereby simplifying telecommunication with a single contact mechanism. This minimizes call wait times, reduces missed calls, efficiently manages team workload, and results in optimized resource utilization in all business environments.

Leverage Virtual Numbers To Boost Your Reach & Availability
The Best Cloud Call Center Software For Your Business

The Best Cloud Call Center Software For Your Business

Better Customer Service

KrispCall’s team is dedicated to providing the best possible customer support and will work quickly to resolve any issues that arise. For a reliable and appreciated user experience, it offers high uptime for its telephony solutions as well as a variety of options, including basic voice services and complex VoIP services that can be used to set up the best cloud call centers.

Custom Caller ID

By using the custom caller ID feature, call centers can ensure higher privacy of customer interactions and protect the privacy and security of all calls. This feature hides the real phone number during the call and displays a designated phone number on outbound calls. Thus with it, agents can talk to customers without sharing personal info, ensuring more private conversations.

DND Modes for Members & Clients

These features together can be used to manage the availability of individual agents and entire contact centers. It allows agents to set themselves as unavailable for specific contact centers, directing calls to alternative paths such as voicemail or other agents. This feature is helpful for managing agent availability during specific times or for specific tasks, ensuring efficient call handling and customer service.

Why do businesses choose KrispCall over Mitel?

Businesses tend to prefer KrispCall over Mitel for its better features and cost-effectiveness. KrispCall’s unique offerings include a Unified Callbox, pinning contacts and messages, public/private contacts, DND modes for members and clients, open and closed conversations, custom caller ID, global calling and integration with popular CRM software and business tools.

Being a perfect fit for large enterprises, KrispCall is viewed as the most reliable choice for comprehensive and customizable cloud telephony solutions for all.

KrispCall Vs. Mitel

Group 3mitel new logo
Subscription
  • Plans
  • Essential - $15, Standard - $40,
    Enterprise - Customized Solution
    Essential - $20.99,
    Premier - $26.59,
    Elite - $38.49
  • Duration
  • Monthly/AnnualMonth
    Features
  • Unified Callbox
  • VectorGroup 4
  • International + Toll-free Numbers
  • VectorVector
  • International Phone Numbers
  • 100+ Countries Nearly 100 Countries
  • Shortcodes/Short Numbers
  • Coming soon Vector
  • Number Porting
  • VectorVector
  • Pin Contact
  • VectorGroup 4
  • Pin Message
  • VectorGroup 4
  • Starred Message
  • VectorGroup 4
  • Call Recording
  • VectorVector
  • Pause/Resume Call Recording
  • VectorVector
  • Recording Playback Fast Forward
  • VectorGroup 4
  • Call recording Limits
  • Unlimited60 minutes/call
  • Storage
  • Unlimited20 GB
  • Call Filters
  • VectorVector
  • SMS Filter
  • VectorVector
  • Call History
  • VectorVector
  • Voicemail
  • VectorVector
  • Voicemail Filter
  • VectorGroup 4
  • Bulk Contact Import
  • VectorVector
  • Call Notes
  • VectorVector
  • Call/Contact Tagging
  • VectorVector
  • DND for Member Notifications
  • VectorVector
  • DND for Contact Notifications
  • VectorGroup 4
  • Open and Closed Conversations
  • VectorGroup 4
  • Private Chat With Members
  • VectorGroup 4
    Call Handling
  • Number Sharing
  • VectorVector
  • Call To Cellphones/Landlines
  • VectorVector
  • Call Blocking
  • VectorVector
  • Call Monitoring
  • VectorVector
  • Call Forwarding
  • VectorVector
  • Custom Caller ID
  • VectorGroup 4
  • Call Transfer
  • VectorVector
  • Call Mute
  • VectorVector
  • Call Hold
  • VectorVector
  • Block Contact
  • VectorGroup 4
  • Phone Trees (IVR)
  • VectorVector
  • Automatic Call Distribution
  • VectorVector
  • Custom Greeting Messages
  • VectorVector
  • Call Hold With Custom Music
  • VectorVector
  • Voicemail Custom Greeting
  • VectorVector
  • Voicemail In Email
  • VectorVector
  • Forward to Cellphones
  • VectorVector
  • Contact Management
  • VectorVector
  • Email Support
  • VectorVector
  • Call From Any Number
  • VectorGroup 4
  • Ring All Devices
  • VectorVector
  • Call Notifications
  • VectorVector
    Available Platforms
  • Web App
  • VectorVector
  • Android App
  • VectorVector
  • iOS App
  • VectorVector
  • Browser Extension
  • VectorVector
  • Windows App
  • Coming soon Vector
  • Mac App
  • Coming soon Vector
  • Linux App
  • Coming soon Vector
    Call Center
  • Multiple Agents
  • VectorVector
  • Agent Groups
  • VectorVector
  • Ring Strategy
  • Coming soon Vector
    Integrations
  • Hubspot
  • VectorVector
  • Pipedrive
  • VectorVector
  • Zapier
  • VectorVector
  • Salesforce
  • Coming soon Vector
  • Microsoft Dynamics 365
  • VectorVector
  • Zoho
  • VectorVector
  • Google Workspace
  • Coming soon Vector
  • Monday.com
  • VectorGroup 4
  • Bitrix24
  • VectorGroup 4
  • Zendesk
  • Coming soon Vector
    Others
  • API and Webhook Access
  • Coming soon Vector
  • Developer Support
  • VectorVector
  • Dedicated Account Manager
  • VectorGroup 4
    Data and Analytics
  • Call Analytics
  • VectorVector
  • Reports
  • Coming soon Vector
    Types of Customers
  • Small Business
  • VectorVector
  • Large Enterprises
  • VectorGroup 4
  • Medium-scale Business
  • VectorVector
  • Freelancers
  • VectorVector

    Frequently Asked Questions

    Didn’t find the Answer you were looking for?
    Visit our Help Center or Contact Support

    KrispCall, without a doubt, beats Mitel as the most suitable choice. It is a comprehensive and budget-friendly communication solution, with dozens of more perks and wider global coverage; also, KrispCall offers truly unique functionalities for businesses of all sizes.

    KrispCall stands out as the top choice for small businesses seeking a Mitel alternative. Priced at just $15 per month, KrispCall’s essential plan offers a budget-friendly solution without sacrificing features. From unified call box & call masking to dedicated DND modes & more integrations, KrispCall has it all and ensures maximum value for small enterprises, making it the ideal and cost-effective alternative.

    KrispCall stands out as a more budget-friendly choice for virtual cloud phone services. With a starting price of $15 per user/month, it surpasses Mitel’s Essential plan, which is priced at $20.99. Also, KrispCall’s commitment to affordability, coupled with advanced features, solidifies its position as a cost-effective and superior VoIP solution.

    It is quick and easy to switch from Mitel to KrispCall. Simply contact our support team, provide a signed Letter of Authorization, and provide your carrier/SID information. With our dedicated team, we will ensure that your telephone service remains uninterrupted during the transition.

    Yes, of course! It is possible to keep your current number when switching from Mitel to KrispCall. KrispCall offers number porting, letting you use your existing number right away after installing KrispCall. During the porting process, KrispCall gives you a temporary VoIP number that looks like your original one, ensuring uninterrupted communication.

    Both KrispCall and Mitel are suitable for remote working. However, KrispCall is better than Mitel with its budget-friendly approach, more & advanced features, and more widespread coverage with its virtual numbers. Offering a unified callbox, open/closed conversations, and other diverse functionalities, KrispCall ensures seamless cloud telecommunication. Mitel, while competent, lacks the comprehensive features crucial for maximizing productivity in remote work settings.

    As for call centers, KrispCall has extensive features like Unified Callbox, DND modes, robust support, smart IVR, analytics & reporting, call/contact tagging for streamlined customer information management, shared number, and more integrations with better ROI, thus making it the better option. Its wide country coverage, top-notch call quality, and flexible pricing make KrispCall the ideal choice for call centers seeking efficiency and affordability.

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