KrispCall vs Mitel
KrispCall vs. Mitel
A comparison of Mitel and KrispCall’s features and pricing.
Why is KrispCall the Best Mitel Alternative?
Step up your telephony experience with KrispCall, the preferred Mitel alternative. Offering a refined & distinctive VoIP platform, KrispCall sets itself apart with a user-friendly design and a comprehensive set of more advanced features. Plus, it excels in cost-efficiency and offers virtual numbers across 100+ countries.
Make a seamless transition to KrispCall today for the most sophisticated and modern cloud phone system available.
About Mitel
Mitel is a company that provides business phone systems, VoIP, collaboration tools, call center software, and communication solutions for various industries. They have been in operation for several years and have extensive experience in simplifying operations, user management, and implementing cloud phone solutions through their Mitel ExpertStart service.
They also offer call center software and customer experience software to enhance customer experience and improve performance.
KrispCall: Get Everything Mitel Has and More
Get more out of your telephony conversations with KrispCall, the best alternative to Mitel. KrispCall delivers a comprehensive cloud telephony solution with advanced features like Unified Callbox, custom caller ID, and more integration options. Enjoy the flexibility of toll-free, local, mobile, and national numbers in over 100 countries.
Whether you’re a large enterprise or a growing business, KrispCall provides the tools you need to thrive. You’ll enjoy outstanding call management options, more VoIP functionality, and global reach with KrispCall, thus making it the right choice for exceptional telecommunications service.
KrispCall Prices & Plans
Take advantage of budget-friendly connectivity solutions with KrispCall’s plans starting at $15/user/month. Get going with the Essential and Standard plans, or Tailor your choice with Enterprise—to match your business needs and size without compromising value. Check out our pricing options to learn more!
Essential
$ 15
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why Mitel Customers Move to KrispCall?
Feature-rich Business Phone With Best Value For Money
More VoIP Features
KrispCall provides a more extensive telephony solution with advanced features such as Call transfer, IVR, separate DND modes for agents and clients, unlimited data storage, and number sharing, making it a complete solution for various telephony requirements and therefore, ideal for building more efficient cloud telephony setup in a business.
Greater Value for Money
Offering very budget-friendly and customizable subscription plans, KrispCall empowers its users with cost-effective communication solutions that are tailored to their specific needs. Additionally, the Enterprise Plan enables users to optimize their spending and also lets them mix and match features so they can personalize their subscriptions to match their unique requirements.
Suitable for all Businesses
With KrispCall, businesses of all sizes get a VoIP solution that is flexible & scalable and has every feature needed to build a complete telecommunication system. Whether it be a freelancer, a small company, or a large enterprise, all have access to a wide selection of virtual number services in 100+ countries to set up a local presence and get going with their business.
Leverage Virtual Numbers To Boost Your Reach & Availability
Member-to-Member Communication
With the member-to-member communication feature, users can carry out direct interactions with each other within the platform. This feature fosters real-time sharing, enabling a swift exchange of information, ideas, and updates. With it, all users can engage in an efficient and personalized way, which can enhance team dynamics and help build an interconnected environment.
Tagging & Pinning Calls & Contacts
Using KrispCall’s tagging and pin features, users can customize their experience and manage their calls & contacts more effectively. Users can use pins to organize calls, while tags to keep track of specific details of certain contacts. These features together can help agents handle customer inquiries efficiently, thus making calls and other interactions run more smoothly.
Shared Numbers
KrispCall’s shared number feature allows multiple agents to use one phone number for making calls or sending texts, thereby simplifying telecommunication with a single contact mechanism. This minimizes call wait times, reduces missed calls, efficiently manages team workload, and results in optimized resource utilization in all business environments.
The Best Cloud Call Center Software For Your Business
Better Customer Service
KrispCall’s team is dedicated to providing the best possible customer support and will work quickly to resolve any issues that arise. For a reliable and appreciated user experience, it offers high uptime for its telephony solutions as well as a variety of options, including basic voice services and complex VoIP services that can be used to set up the best cloud call centers.
Custom Caller ID
By using the custom caller ID feature, call centers can ensure higher privacy of customer interactions and protect the privacy and security of all calls. This feature hides the real phone number during the call and displays a designated phone number on outbound calls. Thus with it, agents can talk to customers without sharing personal info, ensuring more private conversations.
DND Modes for Members & Clients
These features together can be used to manage the availability of individual agents and entire contact centers. It allows agents to set themselves as unavailable for specific contact centers, directing calls to alternative paths such as voicemail or other agents. This feature is helpful for managing agent availability during specific times or for specific tasks, ensuring efficient call handling and customer service.
Why do businesses choose KrispCall over Mitel?
Businesses tend to prefer KrispCall over Mitel for its better features and cost-effectiveness. KrispCall’s unique offerings include a Unified Callbox, pinning contacts and messages, public/private contacts, DND modes for members and clients, open and closed conversations, custom caller ID, global calling and integration with popular CRM software and business tools.
Being a perfect fit for large enterprises, KrispCall is viewed as the most reliable choice for comprehensive and customizable cloud telephony solutions for all.
KrispCall Vs. Mitel
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| Essential - $15, Standard - $40, Enterprise - Customized Solution | Essential - $20.99, Premier - $26.59, Elite - $38.49 |
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| Unlimited | 60 minutes/call | |
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Frequently Asked Questions
Didn’t find the Answer you were looking for?
Visit our Help Center or Contact Support
KrispCall, without a doubt, beats Mitel as the most suitable choice. It is a comprehensive and budget-friendly communication solution, with dozens of more perks and wider global coverage; also, KrispCall offers truly unique functionalities for businesses of all sizes.
KrispCall stands out as the top choice for small businesses seeking a Mitel alternative. Priced at just $15 per month, KrispCall’s essential plan offers a budget-friendly solution without sacrificing features. From unified call box & call masking to dedicated DND modes & more integrations, KrispCall has it all and ensures maximum value for small enterprises, making it the ideal and cost-effective alternative.
KrispCall stands out as a more budget-friendly choice for virtual cloud phone services. With a starting price of $15 per user/month, it surpasses Mitel’s Essential plan, which is priced at $20.99. Also, KrispCall’s commitment to affordability, coupled with advanced features, solidifies its position as a cost-effective and superior VoIP solution.
It is quick and easy to switch from Mitel to KrispCall. Simply contact our support team, provide a signed Letter of Authorization, and provide your carrier/SID information. With our dedicated team, we will ensure that your telephone service remains uninterrupted during the transition.
Yes, of course! It is possible to keep your current number when switching from Mitel to KrispCall. KrispCall offers number porting, letting you use your existing number right away after installing KrispCall. During the porting process, KrispCall gives you a temporary VoIP number that looks like your original one, ensuring uninterrupted communication.
Both KrispCall and Mitel are suitable for remote working. However, KrispCall is better than Mitel with its budget-friendly approach, more & advanced features, and more widespread coverage with its virtual numbers. Offering a unified callbox, open/closed conversations, and other diverse functionalities, KrispCall ensures seamless cloud telecommunication. Mitel, while competent, lacks the comprehensive features crucial for maximizing productivity in remote work settings.
As for call centers, KrispCall has extensive features like Unified Callbox, DND modes, robust support, smart IVR, analytics & reporting, call/contact tagging for streamlined customer information management, shared number, and more integrations with better ROI, thus making it the better option. Its wide country coverage, top-notch call quality, and flexible pricing make KrispCall the ideal choice for call centers seeking efficiency and affordability.
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