KrispCall vs Sonetel

KrispCall Vs Sonetel: Which Is The Best Business Phone System?

From hosting advanced calling features, affordable pricing structure, and wider integration capabilities to enabling businesses to build a strong global presence in over 100 countries, KrispCall is the more reliable VoIP business phone system than Sonetel.

Why Is KrispCall The Best Sonetel Alternative?

KrispCall provides businesses with a wide range of benefits and poses to become the best alternative to Sonetel. Whether you need affordable cloud telephony, virtual phone numbers, call management features, team management capabilities, or advanced call analytics, KrispCall has what you need.

Discover the benefits of choosing KrispCall over Sonetel.

About Sonetel

Sonetel is a Sweden-based Software-as-a-Service (SAAS) company founded by Henrik Thomé. The company’s mission is to empower entrepreneurs around the world to achieve their dreams while contributing to a better world. Sonetel has amazing teams. Most of the team members are located in India.

The company offers international phone number services suited to entrepreneurs and small businesses. Other than virtual numbers, Sonetel also provides customer service software, AI blog writing, SIP trunking, and team chat. More than 2 million companies from 239 countries have signed up for Sonetel services over the years.

About Sonetel
KrispCall-An-Ideal-Alternative

KrispCall: A Reliable Business Telephony & Call Center Solution!

KrispCall is one of the market’s leading providers of virtual cloud phone systems. It offers everything you need to grow and prosper, from cloud phone systems and virtual phone numbers to call center software. The KrispCall service comes with a number of call management features, including its proprietary Unified Callbox. These features make it easier to manage a large volume of inbound and outbound calls, resulting in quick responses and fast resolution of customer issues and queries.

KrispCall Prices & Plans

KrisipCall offers three pricing plans so you can find the best deal for your money. Choose a pricing plan that fits your budget depending on the type and size of your business.

Essential
$ 15

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 40

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Essential
$ 12

Per user per month

Calling & SMS charges applicable

Recommended for Small Businesses, Startups & Freelancers

Standard
$ 32

Per user per month

Calling & SMS charges applicable

Recommended for Mid-size Businesses & Call Centers

Enterprise
Custom

Pricing

Calling & SMS charges applicable

Custom solution for teams with varying needs. Upgrading to Enterprise plan

Why Sonetel Customers Move to KrispCall?

Feature-rich Business Phone For Your Telephony Needs

Feature-rich Business Phone For Your Telephony Needs

1. No More Switching Tabs with Unified Callbox

KrispCall’s Unified Callbox brings all your telephone conversations, including calls, messages, voicemails, notes, and contacts, into a single interface/window. With all communication tools in one place, users can quickly view specific details, make calls, and send messages without switching between tabs or windows.

2. Unique Features at a Price You Can Afford

KrispCall offers a wider range of advanced VoIP, call management, and team management features than Sonetel. Such features include Unified Callbox, unlimited call recording, Interactive Voice Response (IVR), live call monitoring, and many more. The best part lies in its affordable pricing structure, which makes it an ideal upgrade option for Sonetel users.

3. Interactive Voice Response to Never Miss a Call

With KrispCall’s Interactive Voice Response feature, you can receive incoming calls automatically and distribute them to the most appropriate agent based on the dialpad inputs. With IVR, you don’t have to worry about managing a high volume of calls your calls and missing out on important calls.

Virtual Phone Numbers For Global Reach

1. Virtual Phone Numbers from Over 100 Countries

With KrispCall, you can get international virtual phone numbers packed with several calling and messaging features from 100+ countries at a cheap rate, starting at just $2. No matter what kind of number you need (toll-free, local, mobile, vanity, or national phone number), KrispCall has you covered.

2. Buy As Many Phone Numbers As You Want

KrispCall lets you buy not one, two, three, four, or five virtual phone numbers but allows you to purchase as many cloud-based phone numbers as you want via the KrispCall app sitting in the comfort zone of your home/office. Use these numbers to connect with overseas partners or clients or for any other purposes.

3. Share Phone Numbers With Team

Buying multiple numbers from worldwide is not the only thing you can do with the KrispCall. After purchasing a phone number, you can share it with your team members. It means multiple agents can handle calls and communicate with customers using the same phone number. This fosters collaboration and teamwork and also reduces the chances of missed calls.

Virtual Phone Numbers For Global Reachs
Affordable Call Center Suited For All Size Enterprise

Affordable Call Center Suited For All Size Enterprises

1. Suitable for Businesses of All Types and Sizes

Unlike Sonetel (offering its service for only small businesses), KrispCall commitment to providing excellent cloud telephony service isn’t limited to only one type of business. KrispCall offers its service to businesses of all sizes, from small to large organizations, including freelancers. It offers a scalable solution that can scale up or down with changing business needs and requirements.

2. Integration Options with Existing Business Apps

Krispcall provides easy integrations with popular CRM software and business tools such as Hubspot, Pipedrive, and Zapier. This integration synced all contact logs, interactions, and customer data with your CRM software, allowing them to call from any platform.

3. 24/7 Customer Support

KrispCall is known for its excellent customer support. We have a dedicated support team who is always ready to provide advice and support 24/7. Whether it is 2 o’clock in the morning or 12 o’clock in the afternoon, you can contact us at any time of the day at your convenience via email, messages, or phone calls.

Why do businesses choose KrispCall over Sonetel?

Businesses seek telephony communications that are reliable, secure, flexible, scalable, and affordable. That is exactly what KrispCall offers, and it does it better than Sonetel. Packed with several benefits like access to virtual numbers in 100+ countries, apps for multiple platforms, suitability for businesses of all sizes, so many integration options, and advanced VoIP features that fit all needs, KrispCall is the reliable choice for businesses.

Invest in KrispCall today for the best ROI.

KrispCall Vs. Sonetel

Group 3Logo of SONETEL
Subscription
  • Plans
  • Essential - $15, Standard - $40,
    Enterprise - Customized Solution
    Premium - $13.95/ user
    Business - $39.95/ user
  • Duration
  • Monthly/AnnualMonth/Annual
    Features
  • Unified Callbox
  • VectorGroup 4
  • International + Toll-free Numbers
  • VectorVector
  • International Phone Numbers
  • 100+ Countries 70+ Countries
  • Shortcodes/Short Numbers
  • Coming soon Group 4
  • Number Porting
  • VectorVector
  • Pin Contact
  • VectorGroup 4
  • Pin Message
  • VectorGroup 4
  • Call Recording
  • VectorVector
  • Pause/Resume Call Recording
  • VectorVector
  • Recording Playback Fast Forward
  • VectorGroup 4
  • Call recording Limits
  • Unlimited 50,000 call minutes per month
  • Storage
  • Unlimited 1 TB
  • Call Filters
  • VectorVector
  • SMS Filter
  • VectorGroup 4
  • Call History
  • VectorVector
  • Voicemail
  • VectorVector
  • Voicemail Filter
  • VectorGroup 4
  • Bulk Contact Import
  • VectorVector
  • Call Notes
  • VectorGroup 4
  • Call/Contact Tagging
  • VectorGroup 4
  • DND for Member Notifications
  • VectorGroup 4
  • DND for Contact Notifications
  • VectorGroup 4
  • Open and Closed Conversations
  • VectorGroup 4
  • Private Chat With Members
  • VectorVector
    Call Handling
  • Number Sharing
  • VectorGroup 4
  • Call To Cellphones/Landlines
  • VectorVector
  • Call Blocking
  • VectorGroup 4
  • Call Monitoring
  • VectorGroup 4
  • Call Forwarding
  • VectorVector
  • Custom Caller ID
  • VectorGroup 4
  • Call Transfer
  • VectorVector
  • Call Mute
  • VectorVector
  • Call Hold
  • VectorVector
  • Block Contact
  • VectorVector
  • Phone Trees (IVR)
  • VectorVector
  • Automatic Call Distribution
  • VectorGroup 4
  • Custom Greeting Messages
  • VectorVector
  • Call Hold With Custom Music
  • VectorVector
  • Voicemail Custom Greeting
  • VectorVector
  • Voicemail In Email
  • VectorVector
  • Forward to Cellphones
  • VectorVector
  • Contact Management
  • VectorVector
  • Email Support
  • VectorVector
  • Call From Any Number
  • VectorVector
  • Ring All Devices
  • VectorGroup 4
  • Call Notifications
  • VectorVector
    Available Platforms
  • Web App
  • VectorVector
  • Android App
  • VectorVector
  • iOS App
  • VectorVector
  • Browser Extension
  • VectorGroup 4
  • Windows App
  • Coming soon Group 4
  • Mac App
  • Coming soon Group 4
  • Linux App
  • Coming soon Group 4
    Call Center
  • Multiple Agents
  • VectorGroup 4
  • Agent Groups
  • VectorGroup 4
  • Ring Strategy
  • Coming soon Group 4
    Integrations
  • Hubspot
  • VectorGroup 4
  • Pipedrive
  • VectorGroup 4
  • Zapier
  • VectorVector
  • Salesforce
  • Coming soon Group 4
  • Microsoft Dynamics 365
  • VectorGroup 4
  • Zoho
  • VectorVector
  • Google Workspace
  • Coming soon Group 4
  • Monday.com
  • VectorGroup 4
  • Bitrix24
  • VectorGroup 4
  • Zendesk
  • Coming soon Group 4
    Others
  • API and Webhook Access
  • Coming soon Vector
  • Developer Support
  • VectorVector
  • Dedicated Account Manager
  • VectorVector
    Data and Analytics
  • Call Analytics
  • VectorGroup 4
  • Reports
  • Coming soon Group 4
    Types of Customers
  • Small Business
  • VectorVector
  • Large Enterprises
  • VectorGroup 4
  • Medium-scale Business
  • VectorGroup 4
  • Freelancers
  • VectorVector

    Frequently Asked Questions

    Didn’t find the Answer you were looking for?
    Visit our Help Center or Contact Support

    KrispCall is the best Sonetel alternative. It’s due to the fact that KrispCall offers everything that Sonetel offers along with other additional services and features, all at a reasonable price.

    KrispCall is the best Sonetel alternative for small businesses because KrispCall offers cloud phone services at a price ($15) comparable to the Sonetel pricing plan ($13.95) without compromising on essential features. KrispCall’s essential pricing structure consists of several powerful call management features like Unified Callbox, conversation PIN, message filter, contact tags, IVR, ACD, call forwarding, etc.

    Between Sonetel and KrispCall, Sonetel offers a cheaper virtual cloud phone service.
    Here is the price list comparison of KrispCall and Sonetel:

    KrispCall Sonetel
    Essential – $15 Free – $0
    Standard – $40 Premium – $13.95/ user
    Enterprise – Customized Solution Business – $39.95/ user

    You can easily switch to KrispCall from Sonetel. Contact our support team, submit a signed copy of the Letter of Authorization, your carrier details, and SID details, and become a KrispCall authorized user.

    Absolutely, you can keep the same phone number while switching from Sonetel to KrispCall. KrispCall offers a “Number Porting” service through which one can effortlessly transfer the old number from another service provider to KrispCall.

    Follow these simple steps to port the phone number to KrispCall:

     

    Step 1: Check if your number is eligible for porting.

    Step 2: Sign up and submit the necessary documents to [email protected] with the subject “Number Port Request.

    Step 3: Wait for the validation request from KrispCall.

    Step 4: Upon validation, contact your current carrier to confirm ownership and initiate the porting request.

    Step 5: As soon as your current carrier approves the porting, KrispCall will email you a porting date.

    Step 6: Your phone number is successfully ported to KrispCall.

    Both KrispCall and MightyCall facilitate remote working environments and provide several features for successful remote work. However, KrispCall stands out as the better option for remote work with its budget-friendly solution that is suitable for businesses of all sizes. On the top, you get extra features such as a Unified Callbox, DND mode for agents, contact tagging, call notes, and open and closed conversations that set it apart from Sonetel regarding remote working.

    Between KrispCall and Sonetel, KrispCall is undoubtedly better for call centers. With the presence of extensive capabilities, wider country coverage, affordable pricing, and advanced features like Unified Callbox, specific DND modes for agents and clients, 24/7 support, many integration options, and many more features, KrispCall is, in fact, a better and more practical choice for call centers.

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