KrispCall vs. Grasshopper: Which Is the Best Virtual Cloud Phone System?

Although Grasshopper’s virtual phone system is specially built to meet the needs of small businesses, it lacks some must-have features like call recording, call monitoring, pinning messages, and call & contact tagging. Also, KrispCall’s pricing options are simple and customizable, making it the best Grasshopper alternative for small businesses.

The pricing of KrispCall and Grasshopper are somewhat similar. However, considering the whole picture, KrispCall offers more affordable and value-packed options along with better functionality and versatility. Here’s the price comparison between KrispCall and Grasshopper:

Switching from Grasshopper to KrispCall is simple. The only thing you need to do is submit your Letter of Authorization (LOA), the information for your current carriers, and your SID. When the transition is in progress, you won’t have to worry about your business’s telephony, as KrispCall’s dedicated support team is always there to help you.

Yes, you can keep your existing phone number when you switch to KrispCall from Grasshopper. To do that, all you have to do is port your number to KrispCall. While the porting process is going on, a temporary number will be provided to you that will be masked as your primary number. Once it is complete, you can again use your original number through KrispCall.

Follow these steps to port your existing number to KrispCall:

Find out if your number can be ported > Create an account with KrispCall > Send the required documents to [email protected].

Next, you will need to contact your existing carrier to arrange a porting date > Once the porting date has been determined, KrispCall will contact your existing service provider > The porting process will begin > As soon as the porting process is complete, you will be able to use KrispCall’s service through your original phone number.

There’s no doubt that KrispCall is a better choice for remote working. In comparison to KrispCall, Grasshopper lacks a number of extra features necessary for remote work. Furthermore, Grasshopper provides virtual numbers only from the US and Canada, whereas KrispCall covers more than 100 countries and offers customizable pricing options.

For call centers, KrispCall is undoubtedly the most suitable option. The reason is that KrispCall’s cloud telephony solution can accommodate almost all call center telephony needs. It also includes features such as pinning chats and contacts, call notes, integrations with CRM tools, private chats with members, agent groups, and call analytics.