Voicemail Greeting

Create Professional Business Image With Customized Voicemail Greetings

Record professional and creative voicemail greetings and greet callers with an automated voice message. Convey important messages even when you aren’t available to pick up the call or provide immediate assistance. Create a professional business image and improve customer relations.

Create Professional Business Image With Customized Voicemail Greetings

How to Set Up Customized Voicemail Greeting on KrispCall?

Setting up customized voicemail greetings on KrispCall is an easy process. Log in with the correct credentials, go to the dashboard, and make the necessary changes in the voicemail menu. You can set it up via web or mobile app in two ways.

  1. Login with the correct login credentials.
  2. Under the Unified Callbox, click on the Ellipsis icon (...) next to the phone number you want to create a customized voicemail greeting.
  3. Upon clicking, four options will appear. Click on the “Numbers Settings” option.
  4. A new window will appear. Scroll down and find the “Greetings and Recordings” option.
  5. Under the “Greetings and Recordings” option, click on the “Voicemail” tab and set up your voicemail in any way you like (set up with a Text-to-Speech option or upload a pre-recorded voice message).
  6. Once you are done, click on “Save Changes”. After that, you are good to go.
How to Set Up Customized Voicemail Greeting on KrispCall_
What Is Voicemail Greeting

What Is Voicemail Greeting?

A voicemail greeting is a pre-recorded audio message that callers hear before they leave a voicemail. It serves as the point of contact between a company and its callers when there’s no one to answer the phone. Typically, it includes information about your name, your company’s name, an explanation for missing the call, an estimate of when you’ll get to them, and an alternative way to reach you.

A good voicemail message assures callers that their inquiry or message has been received and will be attended to promptly, even if immediate assistance isn’t possible.

Why Do You Need Professional Voicemail Greetings For Business?

A professional voicemail greeting serves two purposes for business: it informs callers why you can’t take their call and encourages callers to leave a message or try another way to reach you.

Besides these functions, a customized voicemail greeting also provides several other advantages for businesses. It helps businesses build relationships with prospects even if businesses aren’t available to provide immediate assistance. It projects a professional business image among customers. It also reassures callers that their questions won’t be ignored and that they will receive a response very soon, fostering excellent customer service. Moreover, it allows customers to leave important messages or inquiries.

Why Do You Need Professional Voicemail Greetings For Business

Benefits of Customized Voicemail Greetings for Business

Customized voicemail greetings benefit businesses in several ways. Some of its notable benefits are:

Benefits Of Customized Voicemail Greetings For Business
Improve customer relations
Customized voicemail greetings express genuine care for customers' messages and even provide alternative contact options. This personal touch fosters a positive first impression, thereby ultimately strengthening customer relationships.
Keep callers informed and updated
Businesses can customize their voicemail greetings with info about their business hours, special offers, other contact info, and directions to their office. This information helps keep the caller informed about upcoming events and offers, including office hours.
Create a professional business image
A customized voicemail greeting establishes a professional business image. It reflects the business's commitment to customer satisfaction, enhancing the overall perception of the company.
Saves cost
Customized voicemail greetings allow businesses to include common questions about new products and campaigns, so they don't have to hire additional personnel to handle repetitive questions.

Creating Professional Voicemail Greeting For Business: Best Practices

Professional voicemail greetings help businesses create professional images and gain customers’ trust. Some best practices to create a professional voicemail greetings are:

Make it short and sweet: Aim to compose a short voicemail greeting that lasts for 15-20 seconds so that people don’t get bored hearing it. Try to wrap everything you have to say within this timeframe.
Start with a formal greeting: Always start your voicemail greeting with a formal greeting like Good morning/Good Afternoon/Good evening, Hello, Greetings, etc. This creates a positive impression among callers.
Customize your voicemail greetings: Understand your audience and your relationship with your callers before creating a voicemail greeting. Then, customize your voicemails based on the caller’s expectations and preferences.
Use appropriate content: Using inappropriate language or content can negatively impact the company's professional image. Therefore, avoid using offensive and inappropriate humor, which may be misunderstood.

Frequently Asked Questions

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A good professional voicemail greeting is a pre-recorded message that includes information about your name and your company’s name, an explanation for missing the call, an estimate of when you’ll get to them, and an alternative way to reach you.

The key elements of a good voicemail greeting for business are:

  • Clarity and conciseness
  • Friendly and professional tone
  • Up-to-date information
  • Actionable information
  • Short and sweet content

Things to say in a voicemail greeting message for business varies on the situation, your company culture, and your personal style. Nonetheless, here are some things to include in a voicemail greeting message for business:

  • Polite and professional greetings
  • Your company name
  • An explanation for missing the call
  • An estimate of when you’ll get to them
  • An alternative communication method.
  • Request to drop the message if there is anything important or to give the reason for calling

To generate female voicemail greetings on KrispCall, follow these simple steps:

  1. Login with the correct login credentials.
  2. Go to Unified Callbox, click on the (…) next to the phone number you want to create a customized voicemail.
  3. Now, click on the “Numbers Settings” option.
  4. Scroll down and find the “Greetings and Recordings” option > click on the “Voicemail” tab > Choose the “Text-to-Speech” option.
  5. In the “Voice” menu, choose “Annette” and choose your desired accent.
  6. Once you are done, click on “Save Changes”.

Custom voicemail greetings have the following advantages:

  • Provide essential information right away.
  • Create a positive first impression.
  • Improve customer experience.
  • Ensure customers do not feel ignored.
  • Ensure that opportunities are not missed.

To set up text-to-speech voicemail greetings on KrispCall, follow these steps:

  1. Login with the correct login credentials.
  2. Go to Unified Callbox, click on the (…) next to the phone number you want to create a customized voicemail.
  3. Now, click on the “Numbers Settings” option.
  4. Scroll down and find the “Greetings and Recordings” option.
  5. Under the “Greetings and Recordings” option, click on the “Voicemail” tab. 
  6. Choose the “text-to-speech” option. 

Once you are done, click on “Save Changes”. After that, you are good to go.

To change voicemail greetings on KrispCall, follow all the steps involved to set up voicemail greetings from “Login” to navigate to the “Voicemail” tab under the “Greetings and Recordings” option. Once you are there, follow these steps:

  1. Click on the “Text-to-Speech” option. 
  2. Under the “Custom greeting message” option, write a new greeting message. 
  3. Click on save changes.

Or, if you prefer uploading a recorded message, follow these steps to upload newly recorded messages:

  1. Click on the “Upload Custom Recording” option
  2. Upload new recorded voicemail greetings. 
  3. Click on save changes.

It is totally free of cost to set up a customized voicemail greeting on KrispCall. KrispCall provides voicemail greetings as one of its features and is included in its subscription plan.