Send Multimedia Messages That Actually Get Responses

If your messages are not getting responses, the problem might be the format. KrispCall Multimedia Messaging lets you go beyond plain text by sending images, GIFs, PDFs, and short videos that add context and clarity. The result is better engagement, faster responses, and more impactful customer conversations.

How to Send Multimedia Messages (MMS) on KrispCall?

With KrispCall, you can easily send MMS messages. Below are the simple steps you can follow to send an instant MMS to your customer:

Log in to your KrispCall Dashboard.

Click on your Number and go to the "New Message" Button.

Enter the recipient's phone number in the "To" field.

Go to the message section and click on Upload attachments

Review your message.

Click on the "Send" button to finally send your SMS.

While sending your MMS, please note that the overall file size in the message is less than 5 MB.

What is Multimedia Messaging (MMS)?

Multimedia Messaging Service (MMS) is a messaging format that allows you to send more than just plain text. Instead of being limited to written messages like SMS, MMS lets you include images, videos, audio clips, and other files within a single message. This makes communication more expressive and complete, especially when you need to explain something clearly.

Unlike traditional SMS, which relies only on text, MMS adds depth to your communication. For example, instead of telling a customer about a product, you can show them exactly what it looks like through images or videos. You can also send visual confirmations, step-by-step guides, receipts, or updates that are easier to understand at a glance. This reduces back-and-forth conversations and helps deliver clearer information in one go.

How does the Multimedia Messaging service work?

Think about how you usually send a message to a customer. You type a few lines, maybe explain an offer or give instructions and hope they understand. But most of the time, text alone is not enough.

With Multimedia Messaging, you simply add what your message is missing. Upload an image, attach a PDF, or include a short video along with your text and send everything in one go. No switching tools, no extra links, no confusion.

From your side, it is as easy as sending a regular text. From your customer’s side, it is easier to understand, quicker to act on, and much more engaging. That is how Multimedia Messaging works. It turns simple messages into complete, easy to understand conversations.

How does the Multimedia Messaging service work

Benefits of Multimedia Messaging (MMS) for Business

Increased Engagement

Multimedia messages tend to capture more attention and are more likely to be opened and viewed by recipients than traditional text messages.

Easy to Manage

Business MMS can easily be managed with texting software and a customer database. With KrispCall, you can easily send and receive MMS without any hassle of looking for extra special software.

Simple to use

KrispCall makes sense for all of your communications, including messages and calls. You can send messages both on the desktop and the mobile app. So, sending a business message is no more difficult than sending a private message.

No extra subscriptions and costs

For small or medium-sized businesses, additional subscription fees and costs are unnecessary. A business phone system such as KrispCall offers unlimited interactive messaging as part of its general subscription

Using Multimedia Messaging For Business: Best Use Cases

Product Launch and Promotion

Use teaser videos and images to generate excitement about new products. Create anticipation and engagement with multimedia messages that showcase features and offer exclusive promotions.

Event Invitations and Highlights

Invite guests with visually appealing invitations and follow up with multimedia highlights. Your audience will stay engaged and connected when you conduct a webinar or launch a new product.

Customer Engagement and Loyalty

Send multimedia content such as personalized thank-you messages, exclusive discounts, and milestone celebrations to strengthen customer bonds. As a result, engagement and loyalty are enhanced.

Interactive Surveys and Feedback

Increase survey response rates by incorporating visuals. Make the survey process more engaging and insightful by using multimedia messages.

More Features like Multimedia Messaging (MMS)

Global Calling

Expand your customer base worldwide with KrispCall global calling feature for making instant calls across borders.

Text Messages (SMS)

Ensure faster response by sending and receiving personalized text messages to and from your clients and customers.

Voicemail

Seamlessly access and manage voice messages on all devices and maximize your opportunities with voicemail.

Frequently Asked Questions

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What does MMS mean?

MMS stands for Multimedia Messaging Service. It is a messaging format that lets you send more than just text. Along with written messages, MMS allows you to include images, videos, audio clips, and other files in a single message.

Unlike SMS, which is limited to plain text, MMS is used when you want to add more context or make your message clearer and more engaging.

What is the major advantage of MMS compared to SMS?

The major advantage of MMS compared to SMS is the ability to send media. SMS messages are limited to text messages, whereas MMS messages can contain images, videos, audio clips, and slideshows.

How can I receive MMS messages on my KrispCall number?

To receive MMS messages on your KrispCall number, you can use KrispCall’s SMS and MMS feature, which allows you to send and receive MMS messages to over 100 countries.

What file types are supported for MMS messages on KrispCall?

KrispCall supports a variety of file types for MMS messaging, making it easy to share rich content with your customers.

You can send images such as JPEG, PNG, GIF, and BMP, along with videos including formats like MP4, 3GP, and AVI. MMS also supports animated GIFs, allowing you to share more engaging and dynamic content.

Please keep in mind that the total size of an MMS message should be under 5MB to ensure successful delivery.

How much does it cost to set up a Multimedia Messaging Service (MMS) on KrispCall?

KrispCall provides Multimedia Messaging Services (MMS) for free as part of its cloud telephony services. That means it doesn’t cost you a penny for the setup. However, you will have to pay a small fee for sending and receiving each MMS on your number.