KrispCall x Outreach
Outreach Integration Overview
Outreach Integration for Increased Functionality of KrispCall Call Center
Make your sales process easier by integrating Outreach CRM with KrispCall.
Click to Call & SMS
Centralized Caller Information
Track Activities
Recordings & Voicemail
Install KrispCall Browser Extension to Enable Click-to-Call Functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Outreach.
This extension integrates directly with Outreach, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.
Instant Calling Within Outreach CRM
Streamline your calling process with KrispCall’s click-to-call directly from Outreach. Simply click contact and connect, saving time and boosting productivity by eliminating the need to toggle between tools. This is perfect for teams focused on building meaningful, efficient connections with prospects and clients!
Integrated SMS for Quick Follow-Ups
Keep the conversation going beyond calls with SMS capabilities integrated into KrispCall and Outreach. Send quick updates, reminders, or follow-ups to your leads directly from the platform. With both calls and SMS at your fingertips, reaching your customers has never been more convenient.
Smart 2-Way Contact Sync
With Smart 2-Way Contact Sync, keep your customer data accurate and up-to-date across KrispCall and Outreach. Any contact update made on one platform is automatically reflected on the other. So, there are no more duplicates or data entry mistakes; just updated information that ensures every conversation is based on the latest information.
Complete Activity Tracking & Note Logging
Stay on top of every customer interaction by automatically syncing activities and notes. Whether logging calls or saving essential notes, keep all your insights within Outreach to tailor your follow-ups and strengthen each touchpoint in your outreach journey.
Effortless Access to Call Recordings & Voicemails
Enhance your team’s effectiveness with easy access to recordings and voicemails directly in Outreach. Replay calls for training, analyze client needs, or revisit key points. It’s a game-changer for tracking performance and delivering a more personalized, responsive customer experience.
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate Outreach With KrispCall Easily With Our Guide
Sign in to KrispCall
Access your KrispCall account and navigate to Settings to begin the integration.
Open the Integration Menu and select Outreach
In the Settings menu, click on Integrations under App Settings to continue and find Outreach in the list for integration.
Integration Successful
Use the toggle button to enable or disable Outreach CRM.
Access Integration Settings
Click on the three-dot icon next to Outreach and select "Edit" to configure the integration.
Customize Integration Settings
Adjust the general workflow, connected numbers, and advanced settings as needed for seamless operation.
Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2
Amanda C.
CEO
Jan 22, 2025
“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”
Nagendra V.
Digital Marketing Specialist
Oct 07, 2024
“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”
Brighton Tashobya
Contributing Author
Jun 21, 2024
“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”
Eduardo Almeida
Member
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Shazzadul Islam Fahim
CRM Administrator
Feb 13, 2024
“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”
Lucas W.
Product Manager
Dec 3, 2024
"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"
Pushkar Verma
Director
Aug 12, 2024
“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”
James Edward Allan
Director
Jun 11, 2024
"The call quality is excellent and the customer service is miles better than so many services"
Rajendra Shrestha
Founder & CEO
Mar 23, 2024
“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”
Jeronimo Arias Gomez
Founder & CEO
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Hunter F.
Business Analyst
Nov 12, 2024
"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Achref Ben Hadj M.
Building Designer
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Nomanqoba Mthembu
Member
Feb 19, 2024
“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”
Vuong Nguyen
AEM Developer
Jan 07, 2024
“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
Yes, all call activities, including calls made and received through KrispCall, will be automatically logged into your Outreach account for easy tracking.
Absolutely! The integration allows you to make calls directly from within the Outreach platform using a simple click-to-call feature.
Two-way contact syncing ensures that any updates made to contact details in either KrispCall or Outreach are automatically reflected in both platforms, keeping your data consistent.
By providing quick access to customer information during calls and automating data entry, the integration allows sales teams to focus on engaging with prospects rather than managing multiple tools.
The integration allows for personalized conversations by providing agents with relevant customer history and details during calls, leading to improved customer satisfaction.
