VOIP Texting

VOIP Texting Service

VoIP Texting: Compose, Send, & Connect with Ease

Go beyond calls with your VoIP service. Use KrispCall VoIP Texting service to easily send and receive texts, staying connected with customers anytime & anywhere.

VoIP Texting: Compose, Send, & Connect with Ease

9000+ companies worldwide trust and cherish our service

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What is VoIP Texting?

VoIP texting lets you send and receive messages over the internet using a virtual phone number rather than the traditional cellular telephone networks used for standard SMS. You can easily text from your computer, tablets, or smartphones using a VoIP text messaging app. VoIP messages are delivered to recipients as regular SMS.

It’s affordable, works across multiple devices, and doesn’t need a traditional cellphone plan–just an internet connection. You can even send group texts, images, and GIFs to stay connected from anywhere in the world.

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Top Benefits of Using VoIP Texting Services

A VoIP number provides more texting advantages than a regular cellphone— making business communication simple, cost-effective, and reliable.

Text Many Customers at Once

With a regular phone, you can only text one person at a time unless you’re sending a mass text. But VoIP texting lets you send texts to 10,100 or 1000 people at once.

Automate your Texting

With KrispCall, text-enabled your VoIP number to gain access with advanced features to save time. Schedule texts, segments contacts, & personalize texts & install autoresponders.

Reduce Messaging Cost

Although VoIP services have a subscription cost, texting costs are usually lower than traditional cellphone plans—especially when sending messages in large volumes.

How to Set Up VoIP Texting in KrispCall?

Setting up VoIP texting is quick and easy. Just follow these simple steps to set up your VoIP number for texting:

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Create an Account

Sign up or log in to your KrispCall account. Then, obtain a virtual phone number with SMS capabilities from your preferred country.

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Upload Contacts

Import your contact list in bulk using CSV files or add them manually, one by one, into our VoIP texting platform.

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Compose Messages and Send Out

Personalize your messages by creating SMS templates and using attributes. Once ready, send your messages instantly with a single click or by pressing the Enter key.

Simplify Communication with VoIP Texting Features

KrispCall’s VoIP texting service provides powerful features to help you engage customers quickly, efficiently, and more effectively than traditional messaging.

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Two-Way Messaging

Engage customers in real-time with two-way texting. Reply instantly, resolve issues faster, and build trust all without the need for a phone call.
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SMS and MMS Support

Go beyond simple text messages. Share images, videos, and documents seamlessly via VoIP SMS/MMS to enrich and amplify your interactions.
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Text from Any Device

Always stay connected. Send and receive VoIP text messages from your phone, tablet, or desktop, all while keeping your entire inbox syncs in real time.
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Dedicated Business Number

Use a dedicated VoIP number with SMS and MMS to keep personal & professional messages separate, protect privacy, and stay professional.
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Automated Text Responses

Never leave a message unanswered. Set up auto-replies on your business texting service for FAQs, after-hours, or busy times to keep the conversation going 24/7.
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SMS Templates

Save time with reusable VoIP SMS templates. Send common responses or promotions faster, ensuring brand consistency & professionalism in every text.
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Contact Integration

Integrate your CRM with VoIP text messaging apps to access customer info & send personalized texts for more effective engagement.
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Group Messaging

Reach multiple contacts in one go. Save yourself from the hassle of manual entry to announce, promote, and send out alerts.
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Text Message Analytics

Track VoIP text message open rates, response times, and more. Optimize your business texting strategy with actionable insights that drive better engagement.
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Short Links

Add short, clickable links in VoIP SMS or text-over-IP messages to drive customers to offers or landing pages. This approach encourages customers to take immediate action.

VoIP Texting for Businesses: Real-World Use Cases

Boost productivity and engagement with VoIP texting, sending real-time updates, and enabling smooth conversations across mobile & web applications.

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Appointment Reminders

Reduce no-shows and late arrivals with automated VoIP texting. Send timely appointment reminders via a VoIP text messaging app to keep clients informed and your schedule running smoothly.
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Customer Support

Offer fast, convenient support with VoIP text messages. Resolve issues via text without keeping customers on hold and wasting their precious time.
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Order Confirmations & Updates

Keep customers informed with VoIP with SMS notification. Send order confirmations, shipping updates, and delivery alerts using a VoIP SMS service for a transparent experience.
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Promotions & Special Offers

Boost sales with targeted VoIP text campaigns. Deliver exclusive discounts and limited-time offers straight to customers' phones through your texting business solutions.
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Event Notifications

Keep clients engaged with real-time updates via VoIP with texting. Notify them of webinars, product launches, or live events via VoIP SMS and MMS.
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Customer Feedback & Surveys

Capture insights instantly with a VoIP texting app. Send short, engaging surveys and get instant feedback to improve your service and products.
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Lead Nurturing

Warm up cold leads with a friendly text. Personal follow-ups, check-ins, and value-driven messages help prospects naturally move through your funnel.
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Internal Team Interaction

Stay aligned and efficient. Coordinate schedules, share quick updates, and streamline workflow across departments easily via VoIP messaging.
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Billing & Payment Reminders

Avoid overdue payments with polite, professional SMS VoIP reminders. Notify clients for upcoming or overdue bills using VoIP text messaging to maintain a steady cash flow.

How to Choose the Right VoIP Texting Platform for your Business?

Choosing the right VoIP texting platform depends on your business size, messaging needs, features, and budget.

Look for a platform that includes vital features such as two-way texting, MMS, automation, and CRM integration. While your business may not require every option, having flexibility is crucial. Ensure the service can adapt and grow alongside your needs.

A straightforward dashboard and easy setup can save you time and frustration. You shouldn't have to rely on a tech expert to send or schedule messages. Opt for a service with an intuitive interface that your entire team can easily use.

Prevent unexpected charges by examining the pricing model in advance. Determine if costs are based on the number of messages sent, users, or extra features. The ideal VoIP texting service offers transparent, budget-friendly plans with no hidden fees.

Your SMS tool should be available when you need it most. Look for services that guarantee high uptime and quick message delivery. Dependability is essential for maintaining customer trust and ensuring smooth operations.

Excellent support can make a significant difference when problems arise. Select a provider that offers prompt customer service via chat, phone, or email. Extra points if they offer onboarding assistance and valuable resources.

Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

jc
J C.

HR Officer

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Jun 23, 2025

“I love how easy KrispCall is to use, and the helpful support makes it easy for me to manage multiple numbers and stay connected globally.”

mike
Mike B.

Co-Founder and Business Dev...

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Jun 04, 2025

“KrispCall won us over with lightning-fast support, effortless access to numbers and SMS, and pricing that makes sense for small businesses.”

tkachenko
Tkachenko E.

Software Developer

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Apr 21, 2025

“KrispCall lets me manage all my calls, texts, and voicemails from one place, helping me stay organized and present a professional image wherever I work.”

amanda
Amanda C.

CEO

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Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

nagendra
Nagendra V.

Digital Marketing Specialist

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Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide &  my digital marketing needs!”

james
James S.

Software Engineer

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May 21, 2025

“KrispCall’s easy setup and intuitive interface keep my team’s communication organized, while its AI-powered platform has streamlined global calls and customer interactions.”

taha
Taha Ryuko S.

Founder & CEO

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May 29, 2025

“We received a prompt response right after reaching out, and KrispCall helped resolve my virtual identity issue.”

colin
Colin L.

Server

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Feb 11, 2025

“We use KrispCall for a Hong Kong number to receive OTPs—the service is reliable, support is excellent, and the daily usage emails keep us in the loop.”

lucas
Lucas W.

Product Manager

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Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

pushkar
Pushkar Verma

Director

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Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

turan
Turan B.

Researcher

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Jun 05, 2025

“KrispCall helped me get a virtual number that makes international calling smooth and easy.”

sandeep
Sandeep M.

Real Estate Specialist

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Apr 22, 2025

“KrispCall helped me get a UK number and set up WhatsApp and Telegram effortlessly for my real estate client calls from Dubai.”

teddy
Teddy M.

Finance Professional - Busin...

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Feb 04, 2025

“Super quick setup and amazing support, KrispCall made it easy for our customers to reach us!”

hunter
Hunter F.

Business Analyst

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Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

matthew
Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Instantly integrate KrispCall with 100+ CRMs

KrispCall’s robust integrations effortlessly connect with your existing technology. Plus, with support for Zapier, Make, and more, you can build custom integrations tailored to your specific needs.

Frequently Asked Questions

Still some confusion? Visit our Help Center or Contact Support

Yes, you can text a VoIP number — as long as their VoIP service provider supports SMS. If you send MMS, which includes pictures and group texts, your recipient’s provider must support MMS.

So, you’ll need a provider that supports SMS and MMS to receive all the texts your clients send you.

Yes, VoIP texts are traceable. Although they are transmitted over the internet, the sender and recipient phone numbers, along with the message content, can be recorded by the service provider for safety purposes.

Yes, mobile phones can use virtual number texting. You can access virtual numbers for texting on mobile devices through specific applications that let you send texts from your VoIP number, keeping your personal number confidential.

KrispCall takes security seriously. All messages are encrypted, and your data is securely stored with enterprise-level protection, ensuring that customer information remains safe and compliant.

Some of the limitations of using VoIP SMS are:

  • Carrier filtering: Promotional or high-volume VoIP SMS may be blocked; compliances with A2P 10DLC are required.
  • No emergency support: VoIP texts can’t be sent or received messages to emergency numbers like 911.
  • Issue in delivering message: Some carriers or international numbers may not receive VoIP SMS.
  • Dependency on internet connection: Poor connectivity can delay or block messages.

Several apps support VoIP texting, including KrispCall, Dialpad, Nextiva, and Google Voice. KrispCall is an excellent choice for businesses with features like message scheduling, auto-replies, and more than 1000+ integrations—perfect for growing teams.

Yes, it is possible to receive a call and text simultaneously on your VoIP number. Texts are handled separately from voice calls, so obtaining a VoIP text message won’t interfere with ongoing calls. A third-party SMS provider lets you send texts from your existing business number without affecting your voice services or carrier setup.

VoIP texting lets you send and receive messages from any internet-enabled device using a virtual phone number. A VoIP number or virtual phone number is assigned to a user account rather than an individual device.

Companies can use that account to send bulk SMS to customers from any device they can access. These texts appear in recipients’ inboxes like regular SMS, making communication easy and seamless.

Yes, VoIP numbers can text non-VoIP numbers with the help of a VoIP texting service. It’s simpler than texting from a traditional number, as you can do it from any internet-enabled device. From the receiver side, a text from a VoIP number arrives in a similar way and appears the same as a text from a non-VoIP number.

Internet texting is ideal for businesses seeking to enhance interaction, automate responses, safeguard personal numbers, and engage with customers through text messaging.