KrispCall x Crisp
Bring Your Teams Together With A Single Inbox

With Crisp + KrispCall integration, users can instantly initiate calls directly from Crisp’s user interface. By eliminating the need to switch between platforms, this integration simplifies telephony processes, providing a smoother, more integrated calling experience. Therefore, it speeds up telephony communications and improves response times, thereby improving customer service.

Integrating Crisp with KrispCall offers click-to-call and SMS features that allow you to call and initiate text message conversations directly from Crisp CRM with just a single click. These features completely eliminated the hassle of finding phone numbers and switching between apps and tabs to make a call and compose SMS.

With this integration, all your call notes are automatically logged within Crisp, providing a comprehensive record of conversation details. This feature simplifies post-call processes, ensuring that important information is captured and easily accessible. With it, you get to maintain a record of discussions, decisions, and action items without the hassle of manually entering data.

With KrispCall and Crisp integration, keeping track of phone call details on both platforms is easy. It will give you detailed reports on total inbound and outbound calls, voicemails, missed calls, received calls, and transferred calls.

Moreover, you can gain insights into call duration, outgoing call destination, call time, and date. This information helps prepare reports on agent performance, productivity, and customer satisfaction.

Crisp and KrispCall integration simplifies two-way contact syncing. This feature ensures that your contact lists are always up-to-date. So you can access all contact details from either of the platforms, saving time and minimizing your workload. Whether you’re making calls or managing contacts, this synchronization feature is made for accessibility and is designed to be dependable.