KrispCall x Bigin
Bigin integration overview
Bigin Integration for Increased Functionality of KrispCall Call Center
Unlock rapid sales growth and superior customer engagement by integrating KrispCall’s cloud phone solution with Bigin CRM’s capabilities.
Click to Call & SMS
Seamless contact syncing
Turn calls into leads instantly
Chat & call logging
Install KrispCall Browser Extension to Enable Click to Call Functionality
Enhance your Bigin experience with the KrispCall Browser Extension and enable Click-to-Call functionality instantly.
No more switching between apps. Enjoy the flexibility of initiating and receiving calls right from your Bigin dashboard.
One Click Call from Bigin
KrispCall’s integration with Bigin streamlines the calling process with an easy click-to-call feature. With this feature in action, users can initiate calls directly from the Bigin dashboard, eliminating the need for manual dialing or switching between different apps and tabs. This saves valuable time for teams, allowing sales and support reps to focus on what matters most: building strong customer relationships and closing deals.
Instant SMS Access
This integration enables quick SMS access in Bigin, allowing you to send text messages to your contacts effortlessly. With a single click, you can dispatch an SMS directly from the Bigin platform. Simply click the dialer next to the phone number, select the SMS option, and compose your message. This feature eliminates the need to toggle between different applications or enter phone numbers by hand.
Add Context to Every Conversation
Enhance call clarity and follow-up efficiency with Notes and Tags integration. Sales and support reps can take notes during or after a call directly from the dialer, ensuring that every customer interaction is well-documented. Additionally, agents can apply pre-defined tags to contacts or calls, helping categorize conversations, prioritize leads, and streamline workflows within Bigin CRM. All notes and tags are automatically synced, ensuring everyone on your team stays aligned.
Call Recordings & Customer History in One Place
Gain complete visibility into every customer interaction with call recordings, voicemails, and full customer history accessible directly within Bigin. Whether you’re analyzing past conversations, reviewing notes, or listening to voicemails, KrispCall ensures your team stays informed and aligned. This integration empowers agents to deliver data-driven, personalized experiences that improve performance and customer satisfaction
Simple and Easy Contact Sync
The integration supports one-way contact syncing from KrispCall to Bigin. Meaning, any updates made on KrispCall are instantly reflected in the Bigin interface, keeping your information accurate and up to date. This seamless sync enables agents to deliver a more personalized customer experience, increasing the likelihood of closing deals and fostering long-term customer loyalty.
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate Bigin With KrispCall Easily With Our Guide
Sign in to KrispCall
Log in to your KrispCall account to begin the integration process with Bigin.
Navigate to Integration Settings
Within the Settings menu, find the Integration option located under App Settings and click on it.
Choose & Link Your Bigin Account to KrispCall
Select the Bigin account you wish to integrate and toggle the switch to enable the integration with KrispCall.
Access Integration Settings
Click the three-dot icon next to Bigin and choose "Edit" to set up the integration.
Customize Integration Settings
Modify the general workflow, connected numbers, and advanced options as necessary for optimal performance.
Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2
Amanda C.
CEO
Jan 22, 2025
“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”
Nagendra V.
Digital Marketing Specialist
Oct 07, 2024
“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”
Brighton Tashobya
Contributing Author
Jun 21, 2024
“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”
Eduardo Almeida
Member
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Shazzadul Islam Fahim
CRM Administrator
Feb 13, 2024
“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”
Lucas W.
Product Manager
Dec 3, 2024
"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"
Pushkar Verma
Director
Aug 12, 2024
“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”
James Edward Allan
Director
Jun 11, 2024
"The call quality is excellent and the customer service is miles better than so many services"
Rajendra Shrestha
Founder & CEO
Mar 23, 2024
“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”
Jeronimo Arias Gomez
Founder & CEO
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Hunter F.
Business Analyst
Nov 12, 2024
"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Achref Ben Hadj M.
Building Designer
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Nomanqoba Mthembu
Member
Feb 19, 2024
“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”
Vuong Nguyen
AEM Developer
Jan 07, 2024
“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
Yes, with the integration, users can make calls directly from the Bigin interface using the click-to-call feature, eliminating the need to switch between different applications.
Yes, all call activities, including missed calls and recordings, will be automatically logged in Bigin, making it easy to track and access them.
Yes, the integration is easy to set up and can be completed in just a few simple steps within your KrispCall account settings. However, if you are still facing issues, get in touch with our Support Team.
This integration allows sales reps to offer personalized customer interactions by providing immediate access to customer information during calls. It also automates repetitive tasks and reduces manual errors, enhancing efficiency and boosting sales productivity.
