KrispCall x LeadSquared
LeadSquared integration overview
LeadSquared Integration for increased functionality of KrispCall cloud phone
Effortlessly manage all customer interactions and information in one location and improve your agent efficiency.
Click-to-call & SMS functionality
360-degree view of customer history
Real-time pop-up alert for incoming calls
Synchronizing two-way contact
Install KrispCall Browser Extension to Enable Click-to-Call Functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within LeadSquared.
This extension integrates directly with LeadSquared, allowing users to make calls without leaving the platform, improving workflow efficiency and telephony.
Click-to-call functionality
Every business can increase its agent’s workflow efficiency with a click-to-call feature. This special feature has simplified the outgoing call process and completely eliminated the need for manual dialing to contact leads.
Agents can now effortlessly initiate a call just by clicking on a phone number and connect with customers seamlessly through the LeadSquared dashboard. Furthermore, the click-to-call feature allows agents to access other phone features, including adding notes during calls to keep track of each conversation. Besides that, agents can make hundreds of phone calls a day without any issues.
Send and Receive SMS with Ease
With the KrispCall and LeadSquared integration, businesses can now send and receive SMS directly within the LeadSquared platform. This feature allows sales and marketing teams to connect with leads quickly, share updates, and follow up on inquiries without switching platforms.
Using SMS, agents can instantly confirm appointments, send reminders, or provide personalized offers, ensuring higher engagement rates. Additionally, all SMS interactions are logged within LeadSquared, giving teams a complete view of their customer interactions.
Detailed view of customer history
Integrating KrispCall and LeadSquared allows agents to have a complete view of customer history, including call history, past purchases, conversations, and much more during calls. This 360-degree view of customer history helps agents gain insight into the leads, leading to tailor communication accordingly.
Eventually, personalized interaction will maximize customer satisfaction, which will lead to an increase in sales. Other than that, marketers can access customer’s preferences and engage with a business to launch effective marketing campaigns.
Real-time pop-up alert for incoming calls
Integrating with KrispCall and LeadSquared, agents will get a real-time pop-up alert for inbound calls directly in the LeadSquared interface. This functionality alerts sales reps instantly after a call comes in. This feature helps sales reps to attend the call easily, which prompts on screen without any delay.
Moreover, sales reps can add different fields to ensure that the call is routed to the right agent.
Apart from that, agents can track all incoming and outgoing calls with a lead activity stream and sustain transparency within their teams.
Synchronizing two-way contact
The two-way contact syncing feature has eliminated the time-consuming manual updates of data on two platforms. With the integration of KrispCall and LeadSquared, agents can add, remove, or update any data in either platform (KrispCall/LeadSquared), and the information will updated on another platform automatically.
This synchronization assures that your data remains up-to-date on both platforms.
Benefits of Integrating LeadSquared with KrispCall
Improved Lead Tracking and Capture
Enhanced Call Reporting and Analytics
Effective Automation of Workflows
Data-Driven Performance Improvement
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate LeadSquared With KrispCall Easily With Our Guide
Sign in to KrispCall
Access your KrispCall account and navigate to Settings to begin the integration.
Open the Integration Menu and Select LeadSquared
In the Settings menu, click on Integrations under App Settings to continue and find LeasSquared in the list for integration.
Enter LeadSquared Credentials
A pop-up will request your API token and LeadSquared Email.
Retrieve API Token and Email
Log in to LeadSquared and access Profile > Settings > API and Webhooks for your credentials.
Complete Integration Setup
Copy the Access ID and Secret Key, then paste them into KrispCall along with your email.
Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2
Amanda C.
CEO
Jan 22, 2025
“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”
Nagendra V.
Digital Marketing Specialist
Oct 07, 2024
“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”
Brighton Tashobya
Contributing Author
Jun 21, 2024
“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”
Eduardo Almeida
Member
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Shazzadul Islam Fahim
CRM Administrator
Feb 13, 2024
“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”
Lucas W.
Product Manager
Dec 3, 2024
"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"
Pushkar Verma
Director
Aug 12, 2024
“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”
James Edward Allan
Director
Jun 11, 2024
"The call quality is excellent and the customer service is miles better than so many services"
Rajendra Shrestha
Founder & CEO
Mar 23, 2024
“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”
Jeronimo Arias Gomez
Founder & CEO
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Hunter F.
Business Analyst
Nov 12, 2024
"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Achref Ben Hadj M.
Building Designer
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Nomanqoba Mthembu
Member
Feb 19, 2024
“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”
Vuong Nguyen
AEM Developer
Jan 07, 2024
“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
If you face any issues while integrating KrispCall with LeadSquared, consult the troubleshooting guide in the Help Center or contact customer support for assistance.
Users must have active accounts with both KrispCall and LeadSquared. A stable internet connection is also required for optimal performance.
Yes, agents can add notes during calls within the LeadSquared interface, helping them keep track of important details for future reference.
Agents receive instant notifications for incoming calls directly within the LeadSquared interface, enabling them to respond promptly without missing any calls.
