KrispCall x Odoo CRM

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KrispCall x Odoo CRM Simplify Calls and Customer Management

Integrate KrispCall’s cloud phone system with Odoo’s CRM and ERP to handle calls, messages, and customer information in one place, enabling your team to respond faster and deliver more personalized service.

KrispCall x Odoo CRM desktop
KrispCall x Odoo CRM mobile

Oddo CRM Integration Overview

Oddo Integration for Increased Functionality of KrispCall Call Center

KrispCall and Odoo combine to streamline your call management and keep your customer data in perfect sync.

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Click-to-Call and SMS

Make calls or send SMS to your contacts with a single click inside Odoo. Save time, avoid manual dialing, and ensure every interaction is tracked with ease.
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Voicemail Access

Incoming voicemail is automatically linked to the correct contact in Odoo. Your team can quickly review messages and respond with full context.
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Instant Note Sync

Notes taken during KrispCall calls sync automatically with the matching Odoo contact. No manual work, no lost details, and just accurate, real-time updates.
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Call Recording

All calls are recorded and saved within Odoo. These recordings are linked to customer profiles, so your agents can listen back whenever they need to.

Make Business Calls Easier with KrispCall and Odoo Integration

Integrate KrispCall with Odoo to help your team save time and focus on what matters most: building stronger customer relationships.

Install KrispCall Browser Extension to enable Click to Call functionality.

Install the KrispCall browser extension to activate Click-to-Call with a single click.

The extension works directly within your browser, letting your team make calls without switching apps or windows. Save time, stay focused, and increase call efficiency in your daily tasks.

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Start Calls Instantly from Within Odoo CRM

Make calls instantly from any Odoo contact record with KrispCall’s click-to-call feature. Just one click to connect and say goodbye to switching between apps.

Each call is logged with full details and linked to the correct contact, helping your team manage conversations smoothly and efficiently.

Send SMS Messages Without Leaving Odoo CRM

Send SMS messages directly from Odoo without switching tools. Easily text your leads and customers right from their contact pages, with every message saved automatically under the correct profile.

This helps your team stay organized and respond quickly, perfect for reminders, updates, or quick follow-ups.

Call Recordings and Voicemail Access

Instantly access all your calls and voicemails within Odoo. Every call is recorded and linked to the right contact, allowing your team to review past interactions and provide informed support.

Having these voice records on hand reduces misunderstandings and speeds up follow-ups, giving your team the full context needed for every call.

Keep Your Contacts Updated with Contact Sync

Keep your contacts accurate with one-time sync. When you connect KrispCall with Odoo, all existing contacts are imported automatically into KrispCall.

This means your contact list is complete and up to date from day one, no duplicates or missing info. Agents can reach out to customers with confidence, every time.

Automatically Sync and Organize Your Call Notes

Notes taken during or after calls in KrispCall sync automatically with the relevant Odoo contact. With this, your team stays aligned with no important detail lost.

This note syncing boosts collaboration and speeds up follow-ups that keep your CRM clean and your customer interactions effective.

Benefits of Integrating Odoo with KrispCall

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All Customer Activity in One Place

View every call, SMS, voicemail, and note linked to the contact right inside Odoo. No need to switch between platforms or hunt for information.
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Quicker Customer Responses

Receive instant alerts for incoming calls and messages so your team can respond fast. Stay ahead and never miss an opportunity to assist your customers.
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Full Context for Every Interaction

Calls, notes, and activity logs sync automatically, giving your team a complete background before each conversation. This makes follow-ups smoother and more relevant.
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Actionable Call Data for Smarter Decisions

Track call volume, duration, and activity to gain useful insights. Use this data to optimize workflows and improve how your team engages with customers.

Boosting Sales, Marketing, and Remote Work with KrispCall and Odoo

Sales Team

Make calls to leads quickly right from Odoo’s contact or ticket pages using KrispCall’s click-to-call feature.
Keep all calls, SMS, and voicemails linked to each contact in one place, making follow-ups easier.
Check detailed call logs and notes before reaching out to customize your approach.
Calls are automatically logged with the right contacts, so you spend less time on manual work.
Spend more time closing deals and less time switching between tools.
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Marketing Team

Monitor call and SMS activity linked to your Odoo campaigns to find your hottest leads.
Use data from call volume and length to improve your marketing strategies.
Keep your branding consistent with a complete history of customer interactions across channels.
Tag calls to campaigns and track real ROI based on real conversations.
Work closely with sales by sharing real-time feedback from call results.
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Remote Team

Manage calls, messages, and customer info from anywhere with full access to Odoo.
View complete call histories and CRM data without needing to be in the office.
Use shared business numbers to maintain a professional and unified brand.
Get instant alerts for calls, voicemails, and missed messages to stay on top of every chance.
Give your remote team the tools to stay connected, productive, and efficient.
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Integrate Odoo CRM with KrispCall easily with our guide

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Sign in to KrispCall

Log in to your KrispCall account to head to the Settings page.

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Navigate to integration settings

Under App Settings, click on Integrations to see the list of available tools.

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Find and Connect Odoo

Search for Odoo in the integrations list, then click the Connect button below it.

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Authorize and Enter Details

A pop-up will ask for permission to access your Odoo data. Click Accept or Reject based on your preference. You’ll also need to provide your API key, database name, and email to complete the connection.

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Customize Integration Settings

Modify the general workflow, connected numbers, and advanced options as necessary for optimal performance.

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Visit here for complete guide

Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

Amanda C
Amanda C.

CEO

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Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

Nagendra V
Nagendra V.

Digital Marketing Specialist

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Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide &  my digital marketing needs!”

Brighton Tashobya
Brighton Tashobya

Contributing Author

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Jun 21, 2024

“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”

Eduardo Almeida
Eduardo Almeida

Member

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Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

Shazzadul Islam Fahim
Shazzadul Islam Fahim

CRM Administrator

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Feb 13, 2024

“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”

Lucas W
Lucas W.

Product Manager

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Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

Pushkar Verma
Pushkar Verma

Director

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Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

James Edward Allan
James Edward Allan

Director

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Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

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Rajendra Shrestha

Founder & CEO

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Mar 23, 2024

“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”

Jeronimo Arias Gomez
Jeronimo Arias Gomez

Founder & CEO

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Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

Hunter F
Hunter F.

Business Analyst

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Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

Matthew Jones JP AFIML
Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Achref Ben Hadj M
Achref Ben Hadj M.

Building Designer

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Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

Nomanqoba Mthembu
Nomanqoba Mthembu

Member

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Feb 19, 2024

“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”

Vuong Nguyen
Vuong Nguyen

AEM Developer

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Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

Frequently Asked Questions

Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

Yes, you can directly make calls from Odoo after integrating with KrispCall. The click-to-call feature can be used directly from the Oddo interface.

Absolutely. All your calls, voicemails, and SMS messages are automatically logged and linked to the correct contact in Odoo. No extra steps are needed to keep your records updated.

Yes, the KrispCall and Odoo integration works well for small businesses, growing companies, and large enterprises. It helps improve customer interactions and overall team efficiency.

Yes, connecting KrispCall with Odoo is straightforward and can be done in just a few steps within your KrispCall account settings.