Download KrispCall
KrispCall x Odoo CRM
Odoo CRM Integration Overview
Odoo Integration for Increased Functionality of KrispCall Call Center
KrispCall and Odoo combine to streamline your call management and keep your customer data in perfect sync.
Click-to-Call and SMS
Voicemail Access
Instant Note Sync
Call Recording
Install KrispCall Browser Extension to enable Click to Call functionality.
Install the KrispCall browser extension to activate Click-to-Call with a single click.
The extension works directly within your browser, letting your team make calls without switching apps or windows. Save time, stay focused, and increase call efficiency in your daily tasks.
Start Calls Instantly from Within Odoo CRM
Make calls instantly from any Odoo contact record with KrispCall’s click-to-call feature. Just one click to connect and say goodbye to switching between apps.
Each call is logged with full details and linked to the correct contact, helping your team manage conversations smoothly and efficiently.
Send SMS Messages Without Leaving Odoo CRM
Send SMS messages directly from Odoo without switching tools. Easily text your leads and customers right from their contact pages, with every message saved automatically under the correct profile.
This helps your team stay organized and respond quickly, perfect for reminders, updates, or quick follow-ups.
Call Recordings and Voicemail Access
Instantly access all your calls and voicemails within Odoo. Every call is recorded and linked to the right contact, allowing your team to review past interactions and provide informed support.
Having these voice records on hand reduces misunderstandings and speeds up follow-ups, giving your team the full context needed for every call.
Keep Your Contacts Updated with Contact Sync
Keep your contacts accurate with one-time sync. When you connect KrispCall with Odoo, all existing contacts are imported automatically into KrispCall.
This means your contact list is complete and up to date from day one, no duplicates or missing info. Agents can reach out to customers with confidence, every time.
Automatically Sync and Organize Your Call Notes
Notes taken during or after calls in KrispCall sync automatically with the relevant Odoo contact. With this, your team stays aligned with no important detail lost.
This note syncing boosts collaboration and speeds up follow-ups that keep your CRM clean and your customer interactions effective.
Benefits of Integrating Odoo with KrispCall
All Customer Activity in One Place
Quicker Customer Responses
Full Context for Every Interaction
Actionable Call Data for Smarter Decisions
Boosting Sales, Marketing, and Remote Work with KrispCall and Odoo
Sales Team
Marketing Team
Remote Team
Integrate Odoo CRM with KrispCall easily with our guide
Sign in to KrispCall
Log in to your KrispCall account to head to the Settings page.
Navigate to integration settings
Under App Settings, click on Integrations to see the list of available tools.
Find and Connect Odoo
Search for Odoo in the integrations list, then click the Connect button below it.
Authorize and Enter Details
A pop-up will ask for permission to access your Odoo data. Click Accept or Reject based on your preference. You’ll also need to provide your API key, database name, and email to complete the connection.
Customize Integration Settings
Modify the general workflow, connected numbers, and advanced options as necessary for optimal performance.
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
Yes, you can directly make calls from Odoo after integrating with KrispCall. The click-to-call feature can be used directly from the Odoo interface.
Absolutely. All your calls, voicemails, and SMS messages are automatically logged and linked to the correct contact in Odoo. No extra steps are needed to keep your records updated.
Yes, the KrispCall and Odoo integration works well for small businesses, growing companies, and large enterprises. It helps improve customer interactions and overall team efficiency.
Yes, connecting KrispCall with Odoo is straightforward and can be done in just a few steps within your KrispCall account settings.
