KrispCall x Livespace

KrispCall x Livespace
Smarter Conversations, Seamless Support

Make calls, send SMS, and automatically log every interaction within Livespace. Empower your support team with real-time context and faster response times, all without switching tools.

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Livespace Integration Overview

Integrate Livespace with KrispCall to Simplify Customer Conversations

Connect KrispCall with Livespace to manage all customer interactions from one streamlined platform. Make calls, track customer conversation history, and automate support workflows, without switching between tools or losing context.

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Automatically Log Interaction History

Every call - answered, missed, or voicemail, along with SMS and recordings, is synced into Livespace without manual effort. Your team gets a complete timeline of customer history, always up-to-date and easy to access.
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Smart Contact Synchronization

Keep your contact database clean and consistent. Whether syncing one-way from KrispCall to Livespace, two-way between both platforms, or importing existing contacts in bulk, the integration ensures no duplicates and complete visibility.
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Click-to Dial for Instant Outreach

Use KrispCall dialer right in Livespace to make calls or send messages on the spot. Handle incoming and outgoing calls, transfers, and multi-user sessions smoothly, boosting speed and support efficiency.
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Access Notes and Tags

Any notes or tags added during a call or in KrispCall’s conversation view are instantly reflected in Livespace. Teams get the context they need to understand customer history and respond with confidence.

Connect KrispCall with Livespace to Enhance Support Workflow Efficiency

Unify your customer telephony conversation and CRM records by integrating KrispCall with Livespace. Handle calls, log interactions, and manage support activities from one connected platform, saving time, reducing errors, and delivering more responsive customer experiences.

Install KrispCall Browser Extension to enable Click to Call functionality

Enable instant calling from any webpage with the KrispCall browser extension. With just one click, you can dial numbers directly, no copy-pasting, no switching tabs. Stay focused on conversations that matter while reducing manual effort.

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Make Calls Directly from Livespace

Support agents and sales teams can initiate calls straight from Livespace contact or ticket views. With KrispCall integrated, dialing becomes instant, with no manual entry, no switching tabs. Just smooth, efficient outreach from within your CRM.

All calls are automatically logged under the customer’s profile, making it easy to revisit past conversations. This organized history helps teams follow up accurately and maintain consistent interaction.

Send Messages Instantly from Livespace

Send SMS updates, reminders, or follow-ups directly from Livespace. Every message is linked to the customer’s record, so your team can track conversations and maintain context without jumping between platforms.

This integration keeps interaction fast, traceable, and error-free, enhancing customer satisfaction and internal coordination.

Auto-Sync Notes With Every Conversation

Take notes during or after calls and have them instantly synced to Livespace. Whether it’s customer feedback, action items, or internal comments, everything stays organized and accessible to your team.

Real-time syncing ensures shared visibility and helps agents make informed decisions without missing key details.

Access Recordings and Voicemails Anytime

All call recordings and voicemails are automatically saved to the relevant Livespace profile. Teams can revisit conversations to clarify customer needs, confirm details, or prepare for follow-ups.

This complete interaction history supports better service and keeps everyone aligned across departments.

Track Every Customer Interaction

Every call is logged with time, duration, caller ID, and notes, giving your team full visibility into customer engagement. These records help agents personalize outreach, spot trends, and maintain a high standard of service.

Organized logs reduce confusion and ensure your support workflows stay efficient and consistent.

Benefits of Integrating Livespace with KrispCall

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Unified Customer Conversations

Every call, voicemail, and SMS is automatically logged in Livespace. Your team can access the full conversation history without jumping between tools, ensuring smooth and consistent support.
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Shared Context for Smarter Service

Notes, tags, and call recordings sync instantly across platforms. Agents and managers stay aligned, making follow-ups accurate and improving overall customer experience.
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Time-Saving Automation

Contacts, notes, and activity logs update automatically between KrispCall and Livespace. No more manual data entry, your team spends more time engaging customers and less time on admin tasks.
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Actionable Insights into Conversations

Track calls, voicemails, and SMS directly in Livespace. This visibility helps teams analyze trends, measure performance, and refine support strategies for better outcomes.

Enhancing Workflows Across Sales, Support, and CRM Operations

Sales Team

Access complete call logs, voicemails, and SMS history directly in Livespace.
Auto-synced contacts and notes reduce manual updates and data entry.
Real-time syncing ensures every customer interaction is accurately recorded.
Centralized records help sales reps focus on building relationships and closing deals.
Less tool-switching means more time spent on meaningful outreach.
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Support Agents

View full conversation history tied to each ticket or customer profile.
Automatically log calls, messages, and notes for faster issue resolution.
Keep support workflows smooth with synced updates across platforms.
Reduce context loss and improve response accuracy with shared visibility.
Focus on solving problems, not managing tools.
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CRM Managers

Maintain clean, unified contact data with one-way, two-way, and bulk sync options.
Monitor team activity through detailed call and message logs.
Ensure consistent record-keeping and compliance across all interactions.
Gain insights into interaction trends to optimize support and sales strategies.
Strengthen operational efficiency with centralized data management.
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Integrate Livespace with KrispCall easily with our guide

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1
Log in to KrispCall

Sign in to your KrispCall account and navigate to the Settings section.

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2
Go to Integrations

Under Settings, click on Integrations to view available CRM and automation tools.

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3
Connect Livespace with KrispCall

Search for Livespace in the integrations list and click the Connect button.

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4
Retrieve Livespace API Details

Log in to your Livespace account, go to Profile → Account Settings → API Access, and copy the required credentials.

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5
Enter API Details and Connect

Paste the Livespace Domain, API Key, and Secret Key into the KrispCall pop-up window and click Connect Now. You’ll see a confirmation message once the integration is successful.

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Visit here for complete guide

Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

Amanda C
Amanda C.

CEO

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Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

Nagendra V
Nagendra V.

Digital Marketing Specialist

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Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide &  my digital marketing needs!”

Brighton Tashobya
Brighton Tashobya

Contributing Author

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Jun 21, 2024

“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”

Eduardo Almeida
Eduardo Almeida

Member

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Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

Shazzadul Islam Fahim
Shazzadul Islam Fahim

CRM Administrator

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Feb 13, 2024

“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”

Lucas W
Lucas W.

Product Manager

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Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

Pushkar Verma
Pushkar Verma

Director

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Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

James Edward Allan
James Edward Allan

Director

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Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

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Rajendra Shrestha

Founder & CEO

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Mar 23, 2024

“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”

Jeronimo Arias Gomez
Jeronimo Arias Gomez

Founder & CEO

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Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

Hunter F
Hunter F.

Business Analyst

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Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

Matthew Jones JP AFIML
Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Achref Ben Hadj M
Achref Ben Hadj M.

Building Designer

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Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

Nomanqoba Mthembu
Nomanqoba Mthembu

Member

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Feb 19, 2024

“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”

Vuong Nguyen
Vuong Nguyen

AEM Developer

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Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

Frequently Asked Questions

Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

Yes. Once KrispCall is integrated, users can initiate calls directly from Livespace using the built-in dialer. You can call contacts from their profile or ticket view without switching tabs or manually entering numbers.

Absolutely. All call activity, including answered, missed, and voicemail calls, along with SMS messages, notes, and tags, is synced instantly between KrispCall and Livespace. 

Yes. KrispCall supports call transfers, even when accessed through Livespace. This allows seamless handoffs between team members during live conversations.

The integration brings together conversation history, automates activity logging, and keeps contact data in sync. It minimizes manual tasks and reduces the need to switch between tools, allowing teams to focus on customer engagement and resolve issues more efficiently.