KrispCall x Nutshell


Nutshell Integration Overview
Nutshell Integration for Increased Functionality of KrispCall Call Center
Unify customer management and telephony with Nutshell and KrispCall integration
Click-to-Call Functionality
Contact Synchronization
Comprehensive Analytics and Reporting
Note Syncing
Install KrispCall Browser Extension to Enable Click-to-Call Functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Nutshell.
This extension integrates directly with Nutshell, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.

Seamless Phone Calls Through a Single Click
By integrating KrispCall with Nutshell, you can enjoy the convenience of a click-to-call feature. This feature allows you to initiate calls directly from the Nutshell interface with just one click, eliminating the need to dial numbers for each call and switch between tabs manually.
Additionally, this integration provides you with access to a range of call management features during calls. These features include call notes, call transfers to other departments or agents, call recording for future reference, and many other to keep conversations organized.
Easy Call Recording & Voicemail Access Within Nutshell
The integration of KrispCall with Nutshell enables users to access call recordings and voicemails from all contacts seamlessly within the Nutshell interface. This functionality allows your team to retrieve and review any conversations with any customers conveniently.
By having these recordings and voicemails readily available, your team can listen back to any conversations whenever needed, ensuring they capture essential details for improved follow-up and reference in future engagements.
Call Note Sync
With the integration of KrispCall and Nutshell, you can unlock the feature of call note synchronization. This feature ensures that every note saved in KrispCall is seamlessly transferred to your Nutshell account and vice versa.
This simplifies the process of accessing crucial information from one central location, saving your team from switching back and forth between the tabs. With all notes readily available in Nutshell, your team can easily retrieve key details, enabling more informed discussions and fostering stronger customer relationships.
Two-way Contact Syncs
Integrating KrispCall with your Nutshell account enables seamless contact synchronization. With this feature, any updates or additions to contact details made in one platform (KrispCall or Nutshell) are automatically reflected in the other.
This reduces errors and eliminates the risk of duplicate contacts, ensuring agents always have access to accurate and up-to-date information.
Boosting Sales, Marketing, and Remote Work
Sales Team

Marketing Team

Remote Team

Integrate Nutshell With KrispCall Easily With Our Guide
Sign in to KrispCall
Access your KrispCall account and navigate to Settings to begin the integration.
Open the Integration Menu and Select Nutshell
In the Settings menu, click on Integrations under App Settings to continue and find Nutshell in the list for integration.
Log in to Your Nutshell Account
A pop-up will prompt you to log in to your Nutshell account to proceed with integration.
Enable Nutshell Integration Features
Click the Toggle button below Nutshell in KrispCall to activate and use the integration features.
Search KrispCall by “Categories” in Nutshell’s Marketplace
Benefits of Integrating Nutshell with KrispCall
Automation of Repetitive Tasks
Centralized Contact Management
Smooth Workflow
Personalized Interactions
Frequently Asked Questions
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Yes, the integration allows users to initiate calls directly from within the Nutshell platform with a single click.
Any call notes taken in KrispCall will automatically appear on the relevant contact’s timeline in Nutshell, ensuring that your team has access to the latest information.
Two-way contact synchronization ensures that any updates made to contacts in either KrispCall or Nutshell are automatically reflected in both platforms, maintaining data consistency.
By eliminating manual data entry and centralizing call-related information within Nutshell, teams can work more efficiently and focus on customer interactions rather than administrative tasks