Download KrispCall
KrispCall x Gorgias
Gorgias integration overview
Gorgias Integration for Increased Functionality of KrispCall Call Center
Integrate KrispCall with Gorgias and enhance your customer support operations.
Click-to-Dial & SMS Functionality
Contact Syncing
In-Call Note Taking
Automatic Call Logging
Install KrispCall Browser Extension to Enable Click-to-Call Functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Outreach.
This extension integrates directly with Outreach, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.
Click-to-Call for Quick Customer Interaction
Make calls instantly with the click-to-call feature directly from Gorgias. No switching between apps—connect with customers faster to address queries, resolve issues, or close deals. Every call is logged automatically for easy tracking, saving time while boosting productivity.
Instant SMS for Fast Customer Updates
Send and receive SMS within KrispCall, and keep them synced with Gorgias. Use this feature for order updates, quick responses, and urgent alerts. Ensure every text is stored and easily accessible, streamlining how you manage customer interactions.
Notes and Tags for Better Workflow Management
Keep important details organized with notes and tags synced directly to Gorgias. Record essential call details, categorize interactions with tags, and ensure your team has quick access to customer-specific insights. This simplifies workflow and helps deliver personalized service.
Automatic Call Logging for Easy Record Keeping
Track every call—answered, missed, or voicemail—with automatic call logging in Gorgias. Forget manual data entry; all call details, including timestamps and durations, are logged for review. Stay on top of leads, follow-ups, and support requests with complete call history.
Instant Contact Sync for Effortless Data Management
Sync contacts seamlessly between KrispCall and Gorgias to ensure customer details are always up to date. Eliminate duplicate entries, streamline lead management, and maintain a unified customer database. Spend less time on manual updates and more time building relationships.
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Search KrispCall under these “Categories” in Gorgias’s marketplace
Benefits of Integrating Gorgias with KrispCall
Enhanced customer interaction
Unified Platform
Analytics and Reporting
Improved Efficiency
Integrate Gorgias With KrispCall Easily With Our Guide
Sign in to KrispCall
Access your KrispCall account and navigate to Settings to begin the integration.
Open the Integration Menu and Select Gorgias
In the Settings menu, click on Integrations under App Settings to continue and find Gorgias in the list for integration.
Enter Gorgias Domain
After clicking the connect button, a pop box will appear asking for Gorgias domain.
Enable Gorgias Integration Features
Click the Toggle button below Gorgias in KrispCall to activate and use the integration features.
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
Key features include automatic call logging, click-to-call functionality from Gorgias, seamless contact syncing, and access to call recordings and notes within Gorgias.
Calls made through KrispCall are automatically logged in Gorgias, capturing details such as call duration, timestamps, and notes without requiring manual entry.
Yes, the integration allows users to initiate calls directly from within the Gorgias platform by clicking on a contact’s phone number.
Two-way contact synchronization ensures that any updates made to contacts in either KrispCall or Gorgias are automatically reflected in both platforms, maintaining accurate and up-to-date information.
