connect with customers & increase sales

With Click-to-Call enabled, your team can start calls right from Salesforce with a single click. KrispCall auto-fills the contact’s number into the dialer, making the process smooth and instant.

Every call is logged automatically to the right lead or contact. This saves time, increases call efficiency, and keeps all your conversation data organized in one place.

Send SMS messages directly from a contact inside Salesforce. Simply type and send without needing to switch tabs or copy phone numbers. Each message is saved automatically under the associated contact.

Your team can easily track conversation history, stay organized, and maintain a clear view of interactions. It’s ideal for quick updates, confirmations, or follow-ups.

Keep customer records accurate with KrispCall’s one-way and two-way contact sync. Any updates made in Salesforce or KrispCall are reflected in real-time across both platforms, saving time and eliminating the need for manual entry.

This integration helps your team respond faster with the most up-to-date information. These consistent contact data lead to better customer interactions and fewer interaction gaps.

All customer calls and voicemails are automatically recorded and linked to the correct record inside Salesforce. Whether it’s a sales follow-up or a support call, your team can easily replay past conversations to retrieve key details.

Having access to voice records directly within your CRM helps avoid misunderstandings, improves training, and ensures nothing important slips through the cracks during follow-ups.

Take notes during live calls or after they end, and KrispCall syncs them automatically to Salesforce. The notes appear under the correct contact or lead, so you never lose track of important details.

This feature helps teams stay aligned, especially during follow-ups. With real-time syncing, your CRM stays updated and your team stays informed.