Canadian businesses are moving to virtual phone numbers to save costs and stay flexible. With local and toll-free numbers, smart call routing, and SMS features, virtual numbers are faster, easier, and more efficient than traditional phone lines.
This guide lists the best virtual phone number providers in Canada to help your business stay connected, wherever your team works.
✨ TD; LR:
If you serve Canadian customers, plan to expand into provinces like Ontario or British Columbia, or manage support and sales teams handling inbound Canadian calls, a +1 Canada virtual phone number helps you establish instant local credibility.
To help you choose confidently, we reviewed and shortlisted the Top 10 virtual phone number providers for business use in Canada:
1. KrispCall: Best overall choice for startups, SMBs seeking a feature-rich yet affordable cloud phone system
2. Sonetel: Best for low-cost entry and AI-powered meeting summaries
3. iPlum: Best for professionals who want mobile-first calling with privacy controls
4. Grasshopper: Best for solopreneurs and small teams that need a simple, reliable virtual number
5. Dialpad: Best for teams that rely on AI-powered transcription, call summaries, and workflow automation
6. Quo (formerly OpenPhone): Best for startups wanting collaborative AI features without enterprise costs.
7. Nextiva: Best for businesses that want unified communication and advanced reporting
8. TeleCMI: Best for sales and support teams that need contact center functionality
9. RingCentral: Best for enterprises needing a scalable call center with 500+ integrations
10. Ringover: Best for businesses needing a balanced solution with AI tools and team collaboration features
In this blog, we will cover the best Canadian virtual phone number providers, their features, pricing, pros, and cons to help you find the one that meets your expectations and your business’s needs.
Top 10 virtual phone number providers in Canada
Here is the quick comparison of the 10 best Canada virtual phone number providers:
| Virtual number provider | Starting price | G2 review | Best for |
| KrispCall | $12/user/month | 4.5/5 | Startups, remote-first teams, and small-to-mid-sized businesses (SMBs) with a global client base |
| Sonetel | Basic plan is free | 4.4/5 | Small businesses, entrepreneurs, and digital nomads |
| iPlum | $8.99 | 4.3/5 | Freelancers and small businesses owners |
| Grasshopper | $14/user/month | 3.9/5 | Startups, entrepreneurs, and small businesses |
| Dialpad | $15/user/month | 4.4/5 | Businesses that need AI-powered VoIP systems |
| Quo (formerly OpenPhone) | $15/user/month | 4.7/5 | Distributed teams, startups, freelancers, and small businesses |
| Nextiva | $15/user/month | 4.9/5 | Small to mid-sized businesses |
| TeleCMI | $19.99 | 4.8/5 | SMBs and enterprises that need AI-powered cloud contact center solutions |
| RingCentral | $20/user/month | 4.1/5 | Business of all sizes |
| Ringover | $21 | 4.6/5 | Small-to-medium-sized businesses |
1. KrispCall
KrispCall offers businesses an efficient way to secure a virtual phone number in Canada and manage calls through a centralized cloud platform. With KrispCall, companies can access Canada numbers without opening a physical office in that location.
KrispCall delivers reliable VoIP infrastructure, call routing, SMS support, and number portability in a single system. It serves startups, remote teams, and growing enterprises seeking the best virtual phone number for business in Canada, with scalable plans.
Features
KrispCall includes essential business telephony tools, placing it among the top 10 virtual phone number providers in Canada:
- CRM integrations: Connect with 100+ CRM platforms and helpdesk tools to simply customer data management.
- Number porting: Easily transfer your existing Canadian number without service disruption.
- Power dialer: Automate outbound calling by sequential dialing numbers from a contact list.
- Cold transfer: Transfer a call to any team member or department without speaking to the recipient first.
Pros
- Competitive pricing structure.
- Unified voice and SMS management.
- Virtual numbers available from 100+ different countries.
- Highly responsive 24/7 customer support.
Cons
- Lacks a desktop application.
- Heavily voice-focused, so it lacks video conferencing.
- Internet dependency can affect call quality.
Pricing
KrispCall uses subscription-based pricing tailored for different team sizes:
| Plan | Annual price (per user/month) | Key features |
| Essential | $12 | Unified callbox, Voicemail, Web dialer |
| Standard | $32 | Unlimited users, Power dialer, New lead alerts |
| Enterprise | Custom | Bulk SMS, Developer support, Dedicated account manager |
2. Sonetel
Sonetel operates on a highly flexible subscription model tailored for individual entrepreneurs and agile small teams. It enables businesses to establish a professional Canadian presence instantly with global cloud infrastructure and proprietary AI.
While Sonetel is often recognized as a free provider, it is important to note that its $0 monthly plan requires a $1.89 monthly fee for a phone number. But this entry-tier access still includes features like SMS-to-email, AI-driven voicemail summaries, and API integrations.
Features
Sonetel integrates traditional phone capabilities with modern AI to streamline business workflows:
- Global call forwarding: Route incoming Canadian calls to any mobile or landline worldwide at local rates.
- AI meeting summaries: Automatically transcribe calls and generate concise summaries.
- Voice response (IVR): Greet callers with custom menus to ensure they are directed to the correct department every time.
- SMS-to-email & voicemail-to-text: Receive text messages and voicemails directly in your inbox as written transcripts.
Pros
- One of the most affordable professional communication solutions.
- Seamless experience across mobile and desktop with the Sonetel 2.0 app.
- Free calls to 40+ countries.
Cons
- Outbound business texting and MMS are generally not supported.
- Limited third-party integrations.
- Users often experience inconsistent app performance.
Pricing
Sonetel offers a flexible tiered pricing structure:
| Plan | Annual price (per user/month) | Key features |
| Basic | $0 | 1000 AI credits, 100 voicemail summaries, 13 meetings ever |
| Premium | $9.95 | Call transcription, Follow-up email, Voice response (IVR) |
| Business | $29.95 | Call recording, SMS-to-email, Show my number (CLI) |
3. iPlum
iPlum is a compliance-first mobile solution built around HIPAA-regulated industries. It delivers a capable second-line experience on existing smartphones. iPlum’s unique dual-mode technology can route calls through your phone’s cellular network (PSTN) and VoIP networks.
iPlum offers a secure, encrypted environment for both calling and texting, complete with a signed with a Business Associate Agreement (BAA). It combines essential VoIP tools with compliance-oriented features to appeal to businesses that need a reliable second-line communication solution.
Features
- Secure texting: Send encrypted messages to clients, and with the free iPlum app, the entire conversation remains within a secured, walled ecosystem.
- Auto-attendant (IVR): Create a professional virtual receptionist that greets callera snd routes them to specific extensions.
- HIPAA/HITECH compliance: Every number includes options for end-to-end encryption and secure messaging.
- Dual-mode reliability: Switch seamlessly between VoIP (data/Wi-Fi) and cellular (voice network) to ensure you never drop a call due to a weak internet connection.
Pros
- Apps available for iOS and Android with cloud voicemail and alerts.
- Competitive per-user pricing with full VoIP business suites.
- Simultaneous call handling allows receiving several calls at once without blocking any.
Cons
- It does not natively sync with popular CRMs like Salesforce or HubSpot.
- iPlum is strictly a voice and text tool, so you’ll need a separate service for video meetings.
- Some users report inconsistent experiences with customer support.
Pricing
iPlum’s pricing is tiered and based on per-user, per-month subscriptions:
| Plan | Annual pricing (per user) | Key features |
| Standard | $8.99 | Spam blocking, Text signature, Voicemail |
| Professional | $14.99 | Share number, Voicemail transcription, Text archiving (1 year) |
| Enterprise | $25.99 | Call recording, Recording consent announcement, 10 years of recording + texting archiving |
4. Grasshopper
Grasshopper is a simple and reliable virtual phone system built for entrepreneurs and small businesses. It allows companies to get a Canadian business number, manage calls from multiple devices, either mobile or desktop, and maintain a professional presence without installing hardware.
Grasshopper focuses on usability and improving essential communication tools, so it doesn’t overwhelm users with complex AI or deep technical configurations. With unlimited calling across the U.S. and Canada, Grasshopper supports businesses seeking a reliable virtual phone number with quick setup and simple management.
Features
- Business texting: Use your Canadian business number to send and receive SMS for quick interaction.
- Custom greetings: Greet your inbound callers with a professional recording and help them to navigate your system.
- Instant response (auto text reply): Automatically send a pre-written text message to the caller if you miss a call from them.
- Extension management: Add employee or department extensions to organize incoming calls efficiently during peak times.
Pros
- 7-day free trial to test the platform before committing.
- Intuitive and simple user interface.
- Simple and affordable flat-rate pricing.
Cons
- Limited integrations compared to advanced VoIP platforms.
- Basic analytics and reporting features.
- Scaling options are restrictive for large teams.
Pricing
Grasshopper follows a tier-based subscription model:
| Plan | Annual pricing (per user/month) | Key features |
| True Solo | $14 | Contacts management, Mobile+desktop apps, Voicemail transcription |
| Solo plus | $25 | Unlimited users, Call recording, Simultaneous call handling |
| Small Business | $55 | Unlimited extensions, 4 business phone numbers, Unlimited business texting |
5. Dialpad
Dialpad is a cloud-native unified communications platform that integrates artificial intelligence directly into the call stream. It consolidates calling, messaging, and video meetings into a single application, making it a powerful tool for teams that need more than just voice connectivity.
Dialpad’s proprietary Dialpad AI engine operates in real-time during every interaction. This provides data-driven insights for sales and support teams to improve client relationships and operational efficiency.
Features
- AI transcriptions: Automatically transcribes every incoming and outgoing call in real-time with high accuracy.
- AI-powered recaps: Get a concise summary, including a transcript or recording, after every call or video meeting.
- Call flip: Seamlessly move a live call from your pc to a smartphone/cell phone (or vice versa) without interfering the call.
- AI live coach cards: Set up cheat sheets that pop up on an agent’s screen when a caller mentions specific keywords.
Pros
- Its dual-cloud architecture minimizes latency and offers high-quality audio.
- Syncs natively with major tools like Salesforce, Google Workspace, and Microsoft 365.
- Unified calling, messagings, and video meetings.
Cons
- Some advanced agentic AI features require higher-tier credits.
- Guaranteed 99.999% uptime SLA is only on the Premium plan.
- Feature complexity may be more than small businesses need.
Pricing
Dialpad uses a tiered subscription mode with monthly seats:
6. Quo
Quo is a virtual business phone system that lets businesses manage calls and texts within a shared, collaborative environment. It transforms the traditional, isolated phone line into a transparent, team-based workspace, allowing multiple team members to manage the same Canadian line simultaneously.
Quo’s proprietary AI agent, Sona, is embedded directly into the user experience. Its focus on simplicity and reliability makes it a practical choice for startups, small businesses, and remote teams seeking the best virtual phone number for business in Canada.
Features
- Sona AI assistant: Automatically generate call transcripts, identify key action items, and get suggested text replies.
- Internal threads: Share information directly with each other on a specific call or in a text log, without the client seeing it.
- Snippets & templates: Create canned responses to frequently asked questions to ensure quick, consistent client support.
- Auto-attendant (IVR): Set up professional menus to route Canadian callers to the correct agent or department.
Pros
- Offers a 7-day risk-free trial.
- Easy onboarding and setup.
- Works flawlessly across Mac, Windows, iOS, Android, and web browsers.
Cons
- Require a separate app for video meetings.
- Advanced AI features are reserved for higher-priced plans.
- Email-only support for Standard tier users.
Pricing
Quo offers subscription tiers with monthly per-user pricing:
| Plan | Annual pricing (per user/month) | Key features |
| Starter | $15 | Quo API, Sona AI agent, Voicemail transcriptions |
| Business | $23 | Live chat support, Phone menus, Call transfers |
| Scale | $35 | AI call tags, Dedicated onboarding support, Priority live chat |
7. Nextiva
Nextiva operates as a comprehensive Customer Experience Management (CXM) platform that easily scales from small offices to large enterprises. It is designed to consolidate calls, texts, and social media interactions into a single intelligent NextOS ecosystem.
Nextiva’s intelligence-first architecture uses proprietary AI to deliver real-time insights into customer interactions and orchestrate the customer journey. For organizations looking to simplify their operations, Nextiva offers a stable, high-performance bridge between traditional business values and digital automation.
Features
- NextONE app: A unified application that combines calling, SMS, team chat, and video meetings into a single user interface.
- Unlimited virtual fax: Allows businesses to send and receive secure faxes via email or the Nextiva portal.
- Call routing: Use multi-level auto-attendants and IVR to ensure every VoIP caller reaches the correct departments.
- Advanced analytics dashboards: Provide real-time data on call volumes, agent performance, and peak hours to optimize business staffing.
Pros
- Fully compliant with SOC 2 standards with enterprise-grade security features.
- Exceptional reliability of 99.999% uptime.
- Scalable for growing teams and mid-sized businesses.
Cons
- The feature-rich NextivaONE app can be resource-heavy on older smartphones or when cellular connections are weak.
- Steep learning curve due to the massive number of features.
- International calling may add extra cost.
Pricing
Nextiva uses a tiered subscription pricing with monthly plans:
| Plan | Annual price (per user/month) | Key features |
| Core | $15 | Call routing, Business SMS, Video meetings |
| Engage | $25 | Advanced reporting, Web chat, Up to 2000 toll-free minutes |
| Power Suite CX | $75 | AI transcription, AI summarization, Blended calling |
8. TeleCMI
TeleCMI is a cloud telephony and unified communication platform designed to facilitate seamless global connectivity. By offering dedicated Canadian local and toll-free numbers, the platform allows businesses to establish an immediate, credible presence in the Canadian market.
TeleCMI’s AI-powered Contact Center AX (Agent Experience) and CX (Customer Experience) suites integrate deeply with major CRM systems. This comprehensive approach ensures that every customer interaction is documented, analyzed for sentiment, and optimized for maximum agent productivity.
Features
- Real-time AI coaching: Provide live guidance and assist cards to agents during calls to ensure consistent service quality.
- Sentiment analysis: Utilize AI to detect the mood and intent of callers in real-time, to help prioritize high-stakes interactions.
- Sticky agent routing: Automatically routes returning customers to the agent they previously spoke with to build rapport.
- Advanced call analytics: Generate detailed heatmaps and activity logs to track peak calling hours and team efficiency across provinces.
Pros
- A 14-day free trial is available for testing before committing.
- Highly praised by users for its proactive and accessible customer service teams.
- 200+ CRM integrations that enhance customer data insights.
Cons
- Some users report that the mobile app has fewer features than the desktop version.
- The setup process can be technical without onboarding help.
- Users have noted limited report customization for in-depth analysis.
Pricing
TeleCMI offers tiered plans that balance basic telephony needs with advanced contact center requirements.
| Plan | Annual pricing | Key features |
| PREMIUM | $14.99 | Unlimited calling, Call transfer, Basic IVR |
| ENTERPRISES | $24.99 | CRM integration, Call queue, Live call feed |
| CUSTOM | Contact team | Open API+SDK, IP-based authentication, Dedicated account manager |
9. RingCentral
RingCentral is an enterprise-grade unified communications platform (UCaaS). It integrates high-definition voice, video conferencing, team messaging, and advanced AI into a single RingEX ecosystem.
RingCentral’s RingSense AI suite transforms raw conversation data into actionable business intelligence. It uses its generative AI to provide real-time transcriptions, automated meetings summaries, and live sentiment analysis directly within the call interface.
Features
- Advanced video conferencing: Supports HD video meetings for up to 200 participants, featuring AI-powered noise reduction.
- RingSense for sales: An advanced AI layer that analyzes sales calls for sentiment and deal risk, providing coaching insights to improve closing rates.
- Omnichannel messaging: Centralize SMS, MMS, and internal team chats into a single thread to ensure consistent communication across all channels.
- Visual IVR designer: A drag-and-drop interface that allows you to easily customize complex call routing and professional greetings.
Pros
- Enterprise-grade reliability with 99.999% uptime SLA.
- Fully compliant with HIPAA, SOC 2, and GDPR.
- Seamlessly integrate with over 500 native CRMs and third-party tools.
Cons
- Steep learning curve for new users.
- SMS usage limits in each monthly plan.
- Users often report struggles with customer support and difficulty closing accounts.
Pricing
| Plan | Annual pricing (per user/month) | Key features |
| Core | $20 | Unlimited domestic calling (US & Canada), AI virtual assistant, On-demand call recording |
| Advanced | $25 | CRM integrations, AI writer, Connect multiple sites |
| Ultra | $35 | Device analytics, Unlimited storage, All AI virtual assistant features |
10. Ringover
Ringover is a versatile cloud-hosted communication platform that combines high-volume outbound sales with responsive customer support. It provides a unified interface for voice, video, and messaging, enabling teams to establish a local presence in Canada while maintaining the flexibility of a fully remote workforce.
Ringover also integrates advanced AI capabilities to transform standard voice calls into strategic business assets. It also ensures effective business communication and captures and analyzes customer interaction to drive growth and improve service standards across their operations.
Features
- Omnichannel messaging: Consolidates WhatsApp, SMS, and social media interactions into a single agent dashboard for a unified customer view.
- Video conferencing: Built-in HD video meetings that support screen sharing and collaborative tools for teams.
- Call monitoring & whispering: Listen to live calls and provide coaching to agents without the customer hearing.
- AI call transcriptions: Automatically converts every conversation into searchable text for quick reference and compliance auditing.
Pros
- Clean, intuitive, and user-friendly interface.
- Comprehensive mobile and desktop access.
- Users often report clear, consistent call quality.
Cons
- The mobile application is generally less feature-rich than the desktop version.
- Advanced AI and omnichannel messagings requires expensive monthly add-on fees.
- Some users report occasional latency or lag during high-traffic periods.
Pricing
Ringover’s pricing follows flexible monthly plans:
| Plan | Annual pricing (per user/month) | Key features |
| SMART | $21 | Unlimited calls to 90 destinations, Click-to-call, Call summary |
| BUSINESS | $44 | Advanced IVR, 2 integrations, Access to webhooks |
| ADVANCED | Custom quote | Power dialer, 3 integrations, Single sign-on |
Why get your Canadian virtual phone number from KrispCall?
Choosing KrispCall for your Canadian virtual phone number is a strategic move for businesses that prioritize modern flexibility and data-driven communication. It eliminates the need for fragmented communication tools by consolidating every call, SMS, and voicemail into a single unified callbox.
KrispCall strengthens your communication setup through:
- Advanced call routing and IVR, ensuring every caller reaches the right department
- Power dialer functionality, helping sales teams increase outbound call efficiency
- Computer telephony integration (CTI), connecting your phone system with CRM tools for better customer tracking
- Call recording and analytics, supporting quality monitoring and performance evaluation
- Shared team inbox, centralizing calls, SMS, and voicemails for streamlined collaboration
Ready to scale in Canada? Book a demo and see the difference for yourself.
