KrispCall x kylas
Kylas CRM Integration Overview
Kylas CRM Integration for Increased Functionality of KrispCall Call Center Software
Keep track of calls, messages, and notes, all from Kylas CRM. Manage your work more easily and help your team stay organized.
Call or Text Without Leaving Kylas
Notes Are Saved Automatically
Notifications That Help You Respond On Time
Find Call Logs Easily
Install KrispCall Browser Extension to enable Click to Call functionality.
Install the browser extension to activate Click-to-Call with a single click.
The extension works directly within your browser, letting your team make calls without switching apps or windows. Save time, stay focused, and increase call efficiency in your daily tasks.

Calling Made Effortless
KrispCall’s integration with Kylas allows your team to place calls instantly without manually entering numbers or searching for contacts. With just one click, your team spends less time planning and more time talking with customers.
All calls are saved automatically under the correct contact in Kylas, making it simple to access past conversations. Keeping call history organized helps your team avoid missing important details and follow up more effectively.
Send SMS Straight from Your Kylas Dashboard
Send SMS messages directly from within Kylas CRM. Quickly text clients without leaving the platform or switching to another app. Every message is saved under the correct contact, keeping your records up to date.
You can send updates, reminders, or follow-ups right from the CRM. KrispCall’s integration makes sure all messages are tracked and easy to find. Managing conversations inside Kylas reduces the chance of missing important information.
Easy Access to Call Recordings and Voicemails
Keep everything organized by accessing call recordings and voicemails directly within Kylas CRM. Review any conversation whenever needed, so you are always ready for follow-ups. Also, calls and voicemails are logged automatically, saving your team valuable time.
Your team can quickly locate past calls without searching through different systems. Having all details in one place helps improve response times and keeps client interactions on point.
Keep Notes Synced Automatically
When you take or update notes during calls using KrispCall, those changes are sent to Kylas automatically. This way, the latest information is always saved with the right contact in your CRM.
Having notes synced means your team won’t waste time digging through old records. Everyone can quickly find the most recent updates, making follow-ups easier and keeping your CRM information accurate and organized.
Monitor Your Call Activity
Keep track of all call types—incoming, outgoing, and missed, right within Kylas CRM. You can easily see how many calls your team handles, how many they make, and which calls are missed.
Reviewing these call details helps you recognize trends and spot areas that may need improvement. Knowing which calls were missed ensures no lead is overlooked, while keeping an eye on outbound calls helps measure your team’s effectiveness and follow-up efforts.
Benefits of Integrating Kylas CRM with KrispCall
All Your Client Interactions Together
Quicker Responses to Clients
Clear Insights from Call Data
Organized Lead conversations
Boosting Sales, Marketing, and Remote Work
Sales Team

Marketing Team

Remote Team

Integrate Kylas CRM with KrispCall easily with our guide
Log in to KrispCall
Access your KrispCall account and head to the Settings menu to start the integration process.
Navigate to Integrations
Under “App Settings,” click on Integrations. Look for Kylas CRM from the list of available options.
Connect Kylas CRM to KrispCall
Click “Connect” under Kylas CRM. A pop-up will appear, enter the API token from your Kylas CRM account.
Complete the Setup
Click “Next” to finish. A confirmation will appear, and Kylas CRM will now show as an active integration in KrispCall.
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
Yes, with KrispCall integrated into Kylas, you can start calls right from the CRM. One-click calling makes it simple to connect with leads or clients without leaving the platform.
Yes, every call, message, and voicemail is logged automatically in Kylas CRM. This helps you save time and keeps all interactions organized without manual effort.
Yes, you can send SMS messages instantly from Kylas. All messages are saved under the correct contact, keeping your communication history complete and easy to access.