KrispCall x HaloCRM

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KrispCall x HaloCRM Streamline Sales, Marketing, & Support Interactions

Connect KrispCall with HaloCRM to manage your calls, SMS, and voicemails directly within your CRM. Keep every customer conversation organized, logged, and actionable without switching tools.

HaloCRM desktop
HaloCRM mobile

HaloCRM Integration Overview

HaloCRM Integration for Increased Functionality of KrispCall Cloud Phone

HaloCRM and KrispCall work together to simplify lead handling, save time, and keep your team in sync

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Click-to-Call and SMS

Dial or message leads with just one click inside HaloCRM. Save time, reduce manual work, and ensure every interaction is recorded and traceable.
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Voicemail Logging

Missed a call? Voicemail recordings are automatically linked to the right contact. And, your team can quickly and effectively follow up with the whole context of previous conversations.
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Call Logging

Choose how calls are logged, answered, or unanswered, incoming or outgoing. Customize workflows based on your team’s needs using simple toggle controls.
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Real-Time Note Sync

Every note you take during a call in KrispCall is automatically logged into the matching HaloCRM contact. No manual entry. No lost details. Just smooth, real-time updates that keep your records complete.
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Call Recording

Every inbound and outbound call is automatically recorded and saved in HaloCRM. Recordings are linked to the relevant customer tickets, so agents can easily replay them whenever needed.

Make Sales Simpler With KrispCall and HaloCRM Integration

Bring together smart calling tools and HaloCRM’s features to help your team save time and serve customers more efficiently.

Install KrispCall Browser Extension to enable Click to Call functionality.

Install the browser extension to activate Click-to-Call with a single click.

The extension works directly within your browser, letting your team make calls without switching apps or windows. Save time, stay focused, and increase call efficiency in your daily tasks.

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Make Calls with One Click Inside HaloCRM

Start calls instantly from any contact record in HaloCRM with KrispCall’s click-to-call feature. No more dialing numbers or switching between apps, just one click and you’re connected.

Every call is logged with full details and linked to the right contact, helping your team stay on top of every conversation. With quick and effective calls, you’re not only saving time but creating more meaningful interactions and better results.

Send SMS Messages Without Leaving HaloCRM

Quickly send texts to your leads and customers right from their contact page in HaloCRM. No need to switch apps or copy numbers. Every SMS you send is automatically saved under the right contact for easy tracking and future reference.

This feature is perfect for quick reminders, confirmations, or follow-ups. Having all your messages stored in one place keeps your team organized and makes it easier to respond quickly.

Instant Access to Call Recordings and Voicemails

All your calls and voicemails are automatically recorded to the right contact inside HaloCRM. Whether it’s a sales call or customer support, your team can easily replay past conversations to capture key details and provide better service.

Having these voice records available at your fingertips reduces the likelihood of misunderstandings and speeds up the efficiency of follow-ups. This ensures your team always has the full context and can plan the follow-up script with confidence.

Keep Your Contacts Updated with Contact Sync

When you connect KrispCall with HaloCRM, an initial sync imports all your existing contacts into KrispCall, this one-time process ensures your contact list starts off complete and accurate.


Syncing your contacts at the start gives your team the correct names and numbers right away. No missing info or repeated contacts. Only clean data so agents reach the right people with the right message every time.

Keep Call Notes Synced and Organized

Whether you take notes during or after calls, KrispCall syncs them automatically to the right contact in HaloCRM. You won’t lose track of important details, and your whole team stays aligned.

Note syncing helps improve collaboration and speeds up follow-ups. It keeps your CRM clean and organized without extra effort, making every customer interaction more effective.

Benefits of Integrating HaloCRM with KrispCall

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All Customer Interactions in One Place

See every call, SMS, voicemail, and note linked with the contact directly within HaloCRM. No more toggling between apps or losing track of important details.
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Faster Response Times

Get instant notifications for calls and messages so your team can act quickly. Stay proactive and never miss a chance to engage with customers.
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Better Context for Every Interaction

Calls, notes, and tags sync automatically, providing your team with a full context before starting any conversation. This helps make follow-ups smoother and more personalized.
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Clear Call Insights for Better Decisions

Monitor call volume, duration, and direction to gain valuable insights across your teams. Use this data to spot trends, improve workflows, and enhance how your team connects with customers.

Boosting Sales, Marketing, and Remote Work

Sales Team

Instantly call leads from tickets or contact profiles using Click-to-Call.
View every customer call, SMS, and voicemail in one place for easy follow-ups.
Access detailed call histories and notes before reaching out to improve your pitch.
Automatically log calls under the right contact to avoid manual updates.
Spend more time closing deals and less time switching tools.
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Marketing Team

Monitor call and SMS activity synced with campaigns to identify hot leads.
Gain insights from call volume and duration to optimize marketing strategies.
Maintain consistent branding across channels with a comprehensive interaction history.
Tag calls to campaigns and measure ROI based on actual conversations.
Collaborate with sales using real-time feedback from call results.
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Remote Team

Call, receive, and manage customer interactions from anywhere.
Access full call history and CRM data without needing office access.
Use shared business numbers for a unified brand presence.
Get alerts for incoming calls, voicemails, or missed messages in real time.
Empower your remote team with tools that keep everyone connected and efficient.
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Integrate HaloCRM with KrispCall easily with our guide

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Log in to KrispCall

Go to your KrispCall account dashboard and head over to the “Settings” section.

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Navigate to Integrations

Under App Settings, click on “Integrations” and search for HaloCRM from the available options.

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Integrate HaloCRM with KrispCall

Click the “Connect” button below the HaloCRM logo. A pop-up will ask for authorization to link both platforms. Click “Allow” to proceed.

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Complete the Integration

Click on the “Accept” button. A confirmation message will appear, and HaloCRM will now be displayed under active integrations.

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Visit here for complete guide

Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

Amanda C
Amanda C.

CEO

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Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

Nagendra V
Nagendra V.

Digital Marketing Specialist

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Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide &  my digital marketing needs!”

Brighton Tashobya
Brighton Tashobya

Contributing Author

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Jun 21, 2024

“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”

Eduardo Almeida
Eduardo Almeida

Member

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Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

Shazzadul Islam Fahim
Shazzadul Islam Fahim

CRM Administrator

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Feb 13, 2024

“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”

Lucas W
Lucas W.

Product Manager

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Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

Pushkar Verma
Pushkar Verma

Director

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Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

James Edward Allan
James Edward Allan

Director

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Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

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Rajendra Shrestha

Founder & CEO

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Mar 23, 2024

“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”

Jeronimo Arias Gomez
Jeronimo Arias Gomez

Founder & CEO

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Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

Hunter F
Hunter F.

Business Analyst

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Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

Matthew Jones JP AFIML
Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Achref Ben Hadj M
Achref Ben Hadj M.

Building Designer

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Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

Nomanqoba Mthembu
Nomanqoba Mthembu

Member

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Feb 19, 2024

“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”

Vuong Nguyen
Vuong Nguyen

AEM Developer

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Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

Frequently Asked Questions

Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

Yes. Once KrispCall is integrated with HaloCRM, you can make calls directly from the HaloCRM interface. With this, you eliminate the need for dialing numbers manually and avoid juggling through different apps.

Absolutely. KrispCall logs every call, SMS, and voicemail into HaloCRM. This ensures your data is well-updated without needing manual efforts.

No, you don’t need additional software to use the KrispCall and HaloCRM integration. You just need a KrispCall account and a HaloCRM account, and then everything works seamlessly once integrated.

Yes. You can send and receive text messages directly in the CRM interface after integrating with KrispCall. Each message will be logged to the correct ticket or contact.