Quo vs RingCentral
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Quo vs RingCentral
Quo and RingCentral are well-known cloud phone systems with solid VoIP features. However, KrispCall outshines both with its unified workspace, advanced call handling, and more affordable scalability.
Quo (OpenPhone)
Quo, previously known as OpenPhone, is a modern, cloud-based business phone system founded in 2018 for startups and small teams. It replaces traditional phone lines with an app-based calling and messaging platform.
By bringing calls, texts, and contact management in one cross-device app, it gives teams a streamlined way to stay aligned. Shared business phone numbers and team inboxes foster collaboration over isolated work.
Quo expands with Sona, an AI voice agent that responds, assists, and gathers information on its own, showing its push toward more automated, responsive customer support.
RingCentral
RingCentral, founded in 1999, is an enterprise-grade cloud communications platform widely recognized in the business world. Its history of reliability and scale makes it a preferred choice for organizations seeking a stable communication solution.
It unifies day-to-day business communication like calls, messages, video, and internal collaboration, allowing teams to operate smoothly from a single, structured environment.
RingCentral’s extensive integrations, advanced AI features, and its 99.999% SLA uptime have truly helped them stand out in this vast ecosystem.
Quo vs RingCentral vs KrispCall:
Head-to-Head Comparison
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Annual price overview |
Starts at $12 Essential: $12 Standard: $32 Enterprise: Custom (Contact Sales) |
Starts at $20 Core: $20 Advance: $25 Ultra: $35 Customer Engagement Bundle: Contact Sales |
Starts at $15 Starter: $15 Business: $23 Scale: $35 |
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Unified Callbox |
Available in all plans. |
Does not mention this feature. |
Does not mention this feature. |
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Integrations |
100+ integrations include industry leaders such as Salesforce, HubSpot, and Pipedrive. |
Basic integrations come with Core; advanced CRM tools (Salesforce, Zendesk) are on Advanced. |
Integration comes with a business plan (HubSpot/Salesforce). |
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Customer support options |
24/7 support for all plans; |
Offers forums, live chat, support tickets, and an FAQ. |
Starter includes email ticket support only. Upgrade to the Scale plan for dedicated onboarding support. |
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Call queues |
Available in all plans. |
Basic in Core, advanced from the Advanced plan up. |
Not available. |
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Best For |
Small to large companies with remote or hybrid teams. |
Mid-sized to large companies with remote and hybrid teams. |
Startups and small to mid-sized businesses. |
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Global Coverage |
100+ countries |
100+ countries |
100+ countries |
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Call monitoring |
Available in all plans. |
Available only in the Support and Sell plans. |
Available in a business plan. |
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Power dialer |
Available from the Standard plan and above. |
Not in Business Phone; available via RingCX plan. |
Not available. |
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Local numbers |
One free local/mobile from the UK, USA, or Canada upon signup. |
Available as an add-on. |
Available on all plans. |
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Bulk SMS |
Available from Standard Plans. |
Not in Business Phone; send via High Volume SMS app. |
Group texting is available from all plans. |
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Mobile Application |
iOS and Android |
iOS and Android |
iOS and Android |
Stop Settling for Less, Choose KrispCall
Why pay more for complex VoIP systems with limited features when KrispCall offers advanced calling, global numbers, and effortless team collaboration at a price that fits your budget?
Quo vs RingCentral Comparison
Quo
Quo offers 3 pricing plans starting from $15/user/month (annual). The Starter plan costs $19/month; the Business plan costs $23/month annually (or $33/month); and the Scale plan costs $35/month annually (or $47/month).
It also offers a 7-day free trial to get used to Quo before committing. Extra numbers come with a small fixed fee, which keeps budgeting simple for teams that want more lines.
RingCentral
RingCentral starts at $20/user/month (annual) or $30 monthly. Advanced costs $25 annually ($30 monthly) and Ultra costs $35 annually ($45 monthly).
Higher plans add more advanced features and AI add-ons that help larger organizations, but the structure can feel layered, and costs rise when you need more capacity than the base plan allows.
Quo
For small to medium businesses that need reliable voice and SMS communication without enterprise complexity, Quo delivers better value with more transparent plans that don’t nickel-and-dime you as you grow.
However, KrispCall offers a strong alternative with lower entry pricing and transparent billing with no hidden fees.
Quo
Quo provides unlimited U.S./Canada calling and texting*, shared and individual numbers, voicemail transcripts, call recording, auto-attendants, call routing, and a unified inbox for all telephony activity.
It includes CRM integrations, lightweight analytics, call forwarding, group calling, and simple automation. Its layout consolidates call and text history in one place for easy organization.
RingCentral
RingCentral provides a more expansion communications platform with calls, SMS/MMS, and voicemail, video meetings, and advanced call queueing. It supports fax, HD voice, and multiple device options for distributed teams.
Higher tiers add auto-call recording, advanced routing, large meeting capacity, video gatherings, monitoring tools, admin controls, device analytics, and broad CRM integrations.
Tie
Both Quo and RingCentral deliver strong feature sets, though each shines in different areas. Quo keeps things straightforward for teams that rely heavily on phone calls and text-based telephony.
RingCentral offers a broader range of tools for businesses that need video, heavier routing, and deeper administrative control.
Quo
Quo integrates with your existing tech stack, offering direct integrations with major CRMs like HubSpot and Salesforce, as well as collaboration tools like Slack and Gong.
Through Zapier, Quo connects to over 7,000 applications, and the Quo API lets you send automated messages, sync contacts and conversation data, and build custom integrations.
RingCentral
RingCentral offers over 500 pre-built integrations with top CRMs such as Salesforce, HubSpot, and Zendesk, as well as native integrations with Microsoft Teams, Google Workspace, analytical tools, and automation platforms.
It also supports custom integrations via its open APIs, enabling companies to build bespoke workflows or connect with niche tools.
RingCentral
RingCentral offers a far broader library of integrations, native enterprise tool connections, and its custom API-based capabilities that serve organizations with complex, multi-platform workflows.
Quo
Quo provides responsive support through email, in-app help, and a detailed knowledge base. Teams receive clear guidance for setup, number management, routing tools, and troubleshooting.
However, there are recurring complaints. Some users report long waits for replies, limited support channels (email or chat, with little or no phone support), and dissatisfaction when complex problems arise.
RingCentral
RingCentral offers 24/7 support via phone, chat, and a ticket portal, plus a comprehensive knowledge base. Larger plans offer onboarding help and dedicated account resources.
Yet many customers complain about long wait times, difficulty reaching a real person (many issues handled by AI or overseas support), delayed responses, and trouble canceling services.
Tie
Both platforms show inconsistent support experiences. Quo excels at onboarding and simple queries, but lacks phone support for critical issues.
RingCentral offers 24/7 availability, but users report being shuffled between agents and facing communication barriers with offshore teams.
Not Convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall to simplify their calling, messaging, and team collaboration. Get powerful AI features, seamless workflows, and affordable plans built for growth.
Why KrispCall is a Better Choice than Quo and RingCentral
KrispCall outranks Quo and RingCentral by offering more affordable, transparent pricing, an easy-to-use Unified Callbox interface, and a wide selection of global virtual numbers.
Transparent Pricing
KrispCall provides simple, all-inclusive pricing with plans starting at $12 per user/month, making it one of the most budget-friendly options for startups and small businesses.
Unlike other platforms, KrispCall avoids hidden fees and includes all essential features in its base plans so that companies can scale without unexpected costs.
Versatile Call Management Tools
KrispCall offers practical call management features, including IVR menus, call forwarding, call recording, and shared numbers, to manage incoming traffic with ease. These tools help distribute workloads, route callers to the right place, and maintain consistency across busy hours.
With dependable call-flow options available in a single system, teams operate more smoothly and stay prepared for daily demands.
Wide International Coverage
KrispCall supports teams aiming for a broader presence through its wide collection of international virtual numbers. With access to local, mobile, and toll-free options across numerous regions, businesses can engage customers beyond their home market using a single, organized dashboard.
This setup helps teams manage cross-border telephony conversions without added hardware or regional restrictions.
Still Not Convinced? See Why People Love Us
Browse the experiences of real users and discover how our service supports their daily operations, builds trust, and keeps their teams running smoothly.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
There is no absolute best among these three, because the one that’s suitable for you depends solely on your growth ambitions and what features you want to use.
Quo is best if you need a simple, modern phone with text and light team collaboration on a budget.
RingCentral is best if you need a full-featured, enterprise-grade communications suite with deep integrations.
And KrispCall is the best if you need to reach a global audience, with cost-effective pricing, and flexible VoIP/call management for a small or growing team.
Quo’s AI assistant, Sona, is better suited to small teams, startups, or businesses that value simplicity, transparency, and ease of use. It prioritizes simplicity and predictability for startups.
Meanwhile, RingCentral’s AI Receptionist offers more enterprise-grade flexibility and power but often at the cost of complexity, a steeper learning curve, and a higher price (especially for full AI/automation features).
The cons of Quo for small businesses or startups are:
- Primary support for the US & Canada number
- Lacks desk phones, advanced IVR
- Quo’s AI assistant Sona supports English only
The cons of RingCentral for small businesses or startups are:
- Complex setup/overwhelming pricing
- Limited features on lower plans
- Toll-free limits, extra fees
Switching from Quo or RingCentral to KrispCall is quite simple. All you need to do is submit a porting request to porting@krispCall.com, provide an LOA, recent invoices, and all other necessary details. KrispCall validates, coordinates with the current carrier, and notifies you on completion.
