Dialpad Vs Quo
VS.
Dialpad vs Quo
Dialpad and OpenPhone (now known as Quo) are two well-known modern VoIP platforms trusted by startups and expanding teams. However, many companies find that KrispCall offers advanced features, broader international coverage, and more transparent pricing at a lower cost.
Dialpad
Dialpad is an AI-powered, cloud-based communications platform that integrates voice calls, video meetings, messaging, and collaboration into a single workspace.
The platform leverages proprietary AI technology to automate routine tasks, provide real-time insights, and enhance team productivity through intelligent call handling and post-call analytics.
Designed for modern workplaces, Dialpad serves businesses ranging from small startups to large enterprises that require a scalable communication infrastructure with advanced AI integration and cross-platform accessibility.
Quo (OpenPhone)
Quo (OpenPhone) is a modern business phone system built specifically for startups, small businesses, and remote teams that prioritize simplicity and collaboration over enterprise complexity.
With shared phone numbers, team inbox capabilities, and integrated messaging features, Quo enables teams to handle customer calls and texts efficiently from any device.
In essence, its lightweight solution eliminates traditional phone system headaches, allowing growing teams to maintain professional communication without overwhelming features or enterprise-level costs.
Dialpad vs Quo vs KrispCall:
Head-to-Head Comparison
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Annual price overview |
Starts at $12 Essential: $12 Standard: $32 Enterprise: Custom (Contact Sales) |
Starts at $15 Standard: $15 Pro: $25 Enterprise: Contact Sales |
Starts at $15 Starter: $15 Business: $23 Scale: $35 |
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Integration |
100+ (Salesforce, Pipedrive, Zendesk) integration. |
Advanced CRM integrations are in Pro; Standard includes only Google Workspace. |
Integration comes with a business plan (Hubspot/Salesforce). |
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Global Phone Numbers Coverage |
100+ countries. |
50+ countries. |
Primarily US & Canada (North American-focused presence). |
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Customer Support |
24/7 Support across all plans. |
24/7 Live support (Available starting on the Pro plan). |
Email support only (Basic plan), priority support (Premium). |
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Call Whisper & Barge |
Included in all plans. |
Enterprise only. |
Not available. |
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Outbound Sales Feature |
Power Dialer (Included from the Standard plan). |
Auto-Dialer( require higher tiers for advanced functions). |
No Dedicated Dialer (Requires manual calling process). |
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Unified Callbox |
Available in all plans. |
Not available. |
Not available. |
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Best For |
Small to large companies with remote or hybrid teams. |
Small and mid-sized companies are working remotely. |
Startups and small to mid-sized businesses. |
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Free Phone Numbers |
One local/mobile from the UK, USA, or Canada upon signup |
Does not provide. |
Does not provide. |
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Call Monitoring |
Available in all plans. |
Available only in the Advanced plan. |
Available in a business plan. |
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Call Queue |
Available in all plans. |
Available in the Pro plan and above. |
Not available. |
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Mobile Application |
iOS and Android |
iOS and Android |
iOS and Android |
Tired of Overpaying for VoIP?
Switch to KrispCall for a more affordable, feature-rich VoIP solution that grows with your business.
Dialpad vs Quo (OpenPhone) Comparison
Dialpad
Dialpad’s subscription starts at $15 per user per month when billed annually, rising to $20 per user per month for month-to-month billing. The price for the Dialpad Enterprise plan is available upon request.
With the pro tier, you gain access to 24/7 customer support, dedicated local phone support, enterprise CRM connectivity, and developer API access.
Quo
Quo pricing starts at $15/user/month for the Starter Plan, $25 for the Business Plan, and $35 for the Scale Plan when billed annually. Contact sales for the Customer Engagement Bundle.
Higher-tier plans add advanced features like group calling, call transfers, IVR, analytics, and dedicated support, with enterprise options available at custom pricing.
Dialpad
Dialpad offers cost-effective, feature-packed plans, whereas Quo can get pricey when you add necessary business features.
However, KrispCall delivers comparable functionality starting at just $12 per user per month, making it one of the most cost-effective choices in this category.
Dialpad
Dialpad offers Live AI transcription & coaching, unlimited calling & texting in the US & Canada, video meetings, team messaging, and full contact-center capabilities on higher plans.
Quo
Quo provides shared inboxes, threaded texting, snippets, auto-replies, basic IVR, and call recording on Premium plans and above. Still, it lacks built-in video meetings and advanced AI features.
Its focus is primarily on streamlined messaging and call management rather than full-scale team collaboration.
Dialpad
- Offers a complete unified communications platform with voice, video, messaging, and AI-powered features.
- Provides full contact-center capabilities, including call routing, IVR, analytics, and real-time coaching.
- Integrates seamlessly with major business apps, making it ideal for growing teams and enterprises.
Dialpad
Native support for Google Workspace, Microsoft 365, Salesforce, Zendesk, Slack, and hundreds more via Zapier. Most deep CRM connections require Pro or above.
Quo
Quo offers limited integrations, primarily with Google Workspace, Slack, and HubSpot. While these cover basic needs, they lack the breadth and depth of integrations found in more robust platforms, making them less suitable for teams that rely on multiple specialized tools.
Dialpad
Dialpad wins with a broader range of integrations and deeper connectivity options, enabling smoother workflows for growing businesses.
However, KrispCall is another strong alternative, offering essential integrations at a lower price point for small to medium-sized teams.
Dialpad
Dialpad offers multi-channel support, including live chat, email, and phone support on higher-tier plans.
Enterprise users benefit from a dedicated success manager and priority response times, while standard plan users can access a rich knowledge base and community forums for self-help.
Quo
Quo provides email and in-app chat support during business hours, with a searchable help center and tutorials.
Response times are generally quick, but phone support and 24/7 assistance are not available, making it better suited to smaller teams with basic support needs.
Dialpad
Dialpad wins with broader support options, faster response for higher-tier plans, and personalized assistance, whereas Quo offers more limited, primarily digital support suitable for smaller operations.
Not Convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall to simplify their calling, messaging, and team collaboration. Get powerful AI features, seamless workflows, and affordable plans built for growth.
Why KrispCall Wins Over Dialpad and Quo
KrispCall outshines both Dialpad and Quo by combining affordable pricing, a full-featured, easy-to-use VoIP platform, and hassle-free setup and migration.
Transparent Pricing
KrispCall provides simple, all-inclusive pricing with plans starting at $12 per user/month, making it one of the most budget-friendly options for startups and small businesses.
Unlike other platforms, KrispCall avoids hidden fees and includes all essential features in its base plans so that companies can scale without unexpected costs.
Full-featured VoIP Platform
KrispCall combines essential and advanced telephony tools into a single platform. Features include call forwarding, voicemail-to-email, call analytics, SMS messaging, and team collaboration tools, all managed through the intuitive Unified Callbox.
Its global virtual number support and multi-level IVR enable businesses to manage calls efficiently across multiple locations.
Global Reach and Number Availability
KrispCall outpaces competitors by offering virtual phone numbers in over 100 countries, enabling businesses to establish a local presence in diverse international markets with unmatched global reach.
This expansive inventory allows remote teams to easily secure local, mobile, or toll-free numbers, a capability that far exceeds the offerings of platforms like Dialpad and Quo.
Still Not Convinced? See Why People Love Us
Real reviews from real customers who’ve been exactly where you are now. Let their stories and results help you move forward with certainty. Rated highly on G2 for reliability and support.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
The best choice among Dialpad, Quo, and KrispCall depends on your business’s specific needs, as each platform excels in different areas.
- KrispCall is best if you need to establish a local presence in many different countries quickly and affordably, without requiring complex enterprise features.
- Quo is generally better for startups or SMB that rely heavily on both SMS and calling.
- Dialpad is ideal if your business lives and breathes on call data, requires real-time transcription, or runs dedicated sales/support teams.
Yes, KrispCall is easy to set up for new teams. You can sign up, add users, assign numbers, and start calling in minutes.
Yes, you can switch from Dialpad or Quo to KrispCall by porting your existing phone number. KrispCall supports number porting from various telephony providers to avoid downtime or confusion.
For a small team that wants a simple, clean, and easy-to-use phone system, KrispCall is one of the best choices thanks to its intuitive interface and affordable plans.
