Aircall vs RingCentral
VS.
Aircall vs RingCentral
When it comes to selecting a contact center and business phone solution, Aircall and RingCentral definitely pop up. However, KrispCall offers better affordability, flexibility, scalability, and feature set.
Aircall
Aircall is a cloud-based business phone and customer communications platform designed primarily for sales, support, and customer service teams.
It offers dedicated features such as AI voice agents, instant insights, and WhatsApp messaging, and enables users to manage calls, texts, voicemail, and other channels from its platform.
Currently, Aircall’s entire identity revolves around AI enhancements, including conversation intelligence, proactive assistance, autonomous task execution for outbound dialing, and performance analytics.
RingCentral
RingCentral provides cloud-based business phone service (VoIP) and a contact center solution that supports voice, business SMS, team messaging, with deep CRM integrations.
It also supports video meetings for up to 200 participants, unlimited internet fax, real-time analytics, AI-powered tools like receptionists and conversation intelligence on higher plans, and global numbers.
RingCentral as a whole is a feature-rich, enterprise-oriented UCaaS that goes far beyond simple cloud telephony with a dedicated focus on reliability.
Aircall vs RingCentral vs KrispCall:
Head-to-Head Comparison
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Annual price overview |
Starts at $12 Essential: $12 Standard: $32 Enterprise: Custom (Contact Sales) |
Starts at $30 Essential: $30 Professional: $50 Enterprise: Contact Sales |
Starts at $20 Core: $20 Advance: $25 Ultra: $35 Customer Engagement Bundle: Contact Sales |
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Call whispering |
Available in all plans |
Only offers after the Professional plan. |
Does not mention this feature. |
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Unified Callbox |
Available in all plans. |
Does not mention this feature. |
Does not mention this feature. |
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Integrations |
100+ integrations include industry leaders such as Salesforce, Keap, HubSpot, and Pipedrive. |
Doesn’t integrate with useful CRMs like Apptivo and Keap. |
Basic integrations come with Core; advanced CRM tools (Salesforce, Zendesk) are on Advanced. |
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Customer support options |
24/7 support for all plans. |
24/7 live human support is not available. |
Offers forums, live chat, support tickets, and an FAQ. |
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Call queues |
Available in all plans. |
Available in all plans. |
Basic in Core, advanced from the Advanced plan up. |
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Best For |
Small to large companies with remote or hybrid teams. |
Small business looking for voice service only. |
Large companies with remote and hybrid teams. |
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Global Coverage |
100+ countries |
50+ countries |
100+ countries |
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Call Barging |
Available in all plans. |
Does not mention this feature. |
Does not mention this feature. |
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Dedicated Account Manager |
Included in the Enterprise plan. |
Not explicitly mentioned. |
Not explicitly mentioned; available through contact sales for bundles. |
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Call monitoring |
Available in all plans. |
Only offers after the professional plan. |
Available only after the premium subscription. |
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Power dialer |
Available from the Standard plan and above. |
Available only after the professional plan. |
Not in Business Phone; available via RingCX plan. |
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Local numbers |
One free local/mobile from the UK, USA, or Canada upon signup. |
1 local number is free for each plan. |
Available as an add-on. |
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Bulk SMS |
Available from Standard plans. |
Does not mention this feature. |
Not in Business Phone; send via High Volume SMS app. |
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Mobile application |
iOS and Android |
iOS and Android |
iOS and Android |
Tired of Overpaying for VoIP?
Switch to KrispCall for a more affordable, feature-rich VoIP solution that grows with your business.
Aircall vs RingCentral Comparison
Aircall
Aircall offers three main pricing plans: Essentials ($30), Professional ($50), and Custom, all on a per-license model with a minimum license requirement for each tier.
Essentials includes IVR, call queuing, basic integrations, Professional adds power dialer, unlimited storage, and the Custom plan offers API support with AI and advanced analytics as add-ons.
RingCentral
RingCentral’s RingEX offers three annual plans—Core at $20, Advanced at $25, and Ultra at $35. It also provides a custom Customer Engagement Bundle and optional RingSense AI add-ons.
The Core plan offers calls, US/Canada domestic calling, and SMS. Advanced adds CRM, multi-site support, and 1,000 toll-free minutes. Ultra includes advanced call monitoring and device analytics.
RingCentral
RingCentral takes the lead with a more affordable entry-level pricing and feature-rich mid-tier plans compared to Aircall’s higher per-license costs.
However, businesses can opt for KrispCall as a more budget-friendly option with transparent pricing that is even lower.
Aircall
Aircall provides a variety of VoIP features, including call routing, queuing with callbacks, IVR, power dialer, click-to-dial, conference calls, voicemail transcription, and barge-in monitoring.
It also offers advanced features such as call transcription, summaries, conversation intelligence, analytics dashboards, and voice agents.
RingCentral
RingCentral offers unlimited US/Canada calling, HD voice, business or toll-free numbers, call monitoring, auto-attendant, AI assistant, shared lines, and file sharing.
It also offers features like video meetings, screen sharing, live transcription, and task management. Its higher plans add conversation intelligence, sentiment analysis, and analytics.
Tie
Aircall and RingCentral both deliver a solid mix of call management, AI, and productivity features, making it a close tie.
However, businesses looking for a more streamlined, modern VoIP experience with advanced capabilities at a better price point should opt for KrispCall, as it is a more practical, cost-efficient alternative.
Aircall
Aircall offers over 200 native, no-code integrations that automatically log calls, sync contacts, and trigger workflows, eliminating manual data entry.
Almost all of its integration setup is easy and available across all plans, with advanced features in the Professional and Custom tiers.
RingCentral
In terms of integrations, RingCentral offers over 500 out-of-the-box integrations with business tools, as well as open APIs, SDKs, and developer tools for custom extensions.
Many of its integrations are bidirectional and come with AI-enhanced data flow, and all its plans include the basics, but Advanced/Ultra unlock premium options.
RingCentral
While Aircall provides an impressive 200+ no-code integrations, RingCentral takes the lead with its massive ecosystem of 500+ integrations, advanced APIs, and developer-friendly tools, along with offering higher flexibility for complex workflows.
Aircall
Aircall provides support through email, chat, and phone during business hours, including a knowledge base, community forums, and dedicated success managers for the Professional and Custom tiers.
RingCentral
RingCentral offers 24/7 customer support via phone, email, live chat, and case management across all plans, backed by a reliable SLA. Users can also request a dedicated implementation specialist for remote or hybrid setups.
Tie
Both Aircall and RingCentral offer robust support options, 24/7 customer support, and dedicated assistance, giving businesses reliable help whenever needed.
However, if you’re seeking a more affordable and straightforward option without sacrificing support quality, KrispCall is a strong alternative.
Not convinced? Switch to KrispCall!
Join thousands of businesses switching to KrispCall to simplify their calling, messaging, and team collaboration. Get powerful AI features, seamless workflows, and affordable plans built for growth.
Why KrispCall Wins Over Aircall and RingCentral
KrispCall outranks Aircall and RingCentral by offering transparent & fair pricing, a full-featured VoIP platform, and quick setup & effortless porting.
Transparent, Fair Pricing
KrispCall delivers flexible, transparent pricing for businesses of every size, with plans starting at just $12–$32 per user/month (annual billing).
For scaling companies and large enterprises, KrispCall also offers an Enterprise plan tailored to their exact needs, ensuring they pay only for the features they use. No hidden fees, no surprise add-ons, just predictable, straightforward billing.
Full-featured VoIP Platform
KrispCall offers powerful features such as live call monitoring, power dialer, AI coaching, voicemail transcription, bulk messaging, and number sharing.
It also offers a Unified Callbox that brings calls, messages, voicemails, contacts, and analytics together in a single interface. This reduces fragmentation, streamlines telephony workflows, and helps teams handle customer conversations faster.
Quick Setup & Effortless Porting
KrispCall makes getting started easy. You can sign up, add your team, assign numbers, and begin calling in minutes. No hardware, no IT work, just quick steps anyone can follow on the web or mobile.
Migrating from Aircall or RingCentral is equally smooth. KrispCall handles number porting and configuration with guided support, ensuring zero disruption.
Still Not Convinced? See Why People Love Us
Honest reviews from real customers who’ve been exactly where you are now. Let their stories and results help you move forward with certainty. Rated highly on G2 for reliability and support.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
Aircall is primarily used by high-growth startups, SMBs, and mid-market companies that require a voice-focused solution with call management features for sales, support, recruitment, and marketing.
In contrast, RingCentral serves a broader range from mid-market to large enterprises needing scalable, AI-powered unified communications and contact-center solutions.
KrispCall is a better option over Aircall and RingCentral primarily due to its highly affordable pricing starting at $12 per user per month (annually), compared to Aircall’s $30 Essential tier and RingCentral’s $20–$35 range.
Additionally, KrispCall provides advanced, all-inclusive tools such as Unified Callbox, free virtual number, AI call coaching, power dialer, SMS filtering, and 100+ integrations (HubSpot, Pipedrive, Salesforce), offering better scalability, user-friendly setup, and value for startups to growing enterprises, versus Aircall’s basic features and RingCentral’s enterprise-centric complexity.
Yes, you can switch from RingCentral or Aircall to KrispCall without losing your phone numbers through its number porting service.
Number porting lets you transfer existing local, toll-free, or international numbers from most providers after verifying eligibility and submitting a simple porting request during signup.
Yes, you can easily set up KrispCall for your new team. You just have to log in to app.krispcall.com, then go to your workspace dashboard, add users (up to 5 on the Essential plan, unlimited on higher tiers), and then create your team by clicking the “+” beside “TEAMS,” entering a name, selecting members, and hitting “Done.”
