JustCall vs Aircall
VS.
JustCall vs Aircall
JustCall and Aircall offer cloud-based calling for sales and support teams. However, KrispCall offers a smoother setup, advanced telephony features, and more flexible plans, giving teams a stronger overall edge.
Justcall
JustCall is a cloud-based phone system built for teams that manage customer calls, sales outreach, and follow-ups across multiple channels. It brings virtual numbers, routing tools, and SMS into a single workspace.
Teams rely on it to place and receive calls, review recordings, schedule tasks, and track daily activity without juggling extra tools from anywhere.
Its integrations with CRMs help desks tie call details directly to customer records, giving teams a clean, organized environment for consistent call management across distributed teams.
Aircall
Aircall is a cloud phone platform created for support and sales teams that work together on shared call handling. It offers routing options, call queues, shared contacts, and flexible dialing features.
Businesses manage inbound and outbound calls, monitor workload, and analyze call patterns with Aircall’s built-in analytics, enhancing efficiency and team collaboration.
Its user-friendly interface and integration with popular CRMs store call information alongside customer data, providing teams with a complete, efficient workspace for everyday phone operations.
JustCall vs Aircall vs KrispCall:
Head-to-Head Comparison
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Annual price overview |
Starts at $12 Essential: $12 Standard: $32 Enterprise: Custom (Contact Sales) |
Starts at $29 Team: $29 Pro: $49 Pro Plus: $89 |
Starts at $30 Essential: $30 Professional: $50 Enterprise: Contact Sales |
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Call whispering |
Available in all plans. |
Only after the Pro plan |
Only offers after the Professional plan. |
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Unified Callbox |
Available in all plans. |
Does not mention this feature. |
Does not mention this feature. |
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IVR |
Both phone trees and multi-level IVR in all plans. |
Multi-level IVR is only available after the Pro plan. |
IVR is available in all plans. |
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Integrations |
100+ integrations with Salesforce, HubSpot, Outplay, Pipedrive, and Loxo. |
Limited integrations that don’t support important tools like Outplay and Loxo. |
Limited integrations that don’t support important tools like Outplay and Loxo. |
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Customer support options |
24/7 human support for all plans. |
24/7 live human support is not available. |
24/7 live human support is not available. |
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Virtual Receptionist |
Available |
No mention of such a feature. |
No mention of such a feature. |
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Best For |
Small to large companies with remote or hybrid teams. |
Small business focused on voice services. |
Small business looking for voice service only. |
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Global Coverage |
100+ countries |
50+ countries |
50+ countries |
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Call Barging |
Available in all plans. |
Does not mention this feature. |
Does not mention this feature. |
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Dedicated Account Manager |
Included in the Enterprise plan. |
Only available after the Pro plan. |
Not explicitly mentioned. |
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Local numbers |
One free local/mobile from the UK, USA, or Canada upon signup. |
Provides a local number for free with each plan. |
1 local number is free for each plan. |
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Bulk SMS |
Available from the standard plan. |
Only available after the Pro plan. |
Does not mention this feature. |
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Mobile Application |
iOS and Android |
iOS and Android |
iOS and Android |
VoIP Bills Stacking up?
Switch to KrispCall and keep your features, numbers, and calling setup steady, clear, accessible, and free from added charges.
JustCall vs Aircall Comparison
Justcall
JustCall starts at $29/user/mo (annual) or $39 monthly. The Pro plan is $49/user/mo with extra dialer tools and integrations. Custom plans are available for larger teams.
A short free trial is available to explore the platform before subscribing. Extra phone numbers incur an additional fee, so teams that scale their lines should factor in those recurring costs.
Aircall
Aircall’s Essentials plan starts at $30/user/month (annual), with higher rates for monthly billing. The Professional plan is $50/user/month (annual).
Higher tiers add features and integrations, and some plans require a minimum number of users, increasing costs for smaller teams.
JustCall
For teams that want practical calling and texting tools without tier-based barriers, JustCall offers better value. Pricing is more approachable at the entry level, and plan structure stays easier to manage as your setup expands.
However, KrispCall is a strong alternative for businesses that want predictable costs with no hidden fees.
Justcall
JustCall offers 60+ features designed for modern teams. Key capabilities include multi-channel transcription, a dynamic dialer, business SMS campaigns, APIs & webhooks, call recording management, international numbers, and moment analysis.
Aircall
Aircall offers 45+ features like real-time call adjustments, ring groups, shared call inbox, SMS & MMS messaging, virtual call center, pause/resume recording, and click-to-dial.
However, Aircall remains primarily voice-centric, and its outbound dialers and messaging capabilities are more limited compared to multichannel platforms.
JustCall
JustCall emerges as the winner for small businesses and startups needing versatile features like superior dialers, WhatsApp integrations, and bundled AI at a better value, aligning with outbound sales and multichannel needs over Aircall’s inbound strengths.
Justcall
JustCall integrates with a wide range of CRMs, helpdesks, and sales tools, enabling teams to sync calls, texts, notes, and recordings directly into their existing workflows.
It also offers deeper automation across platforms such as HubSpot, Salesforce, and Pipedrive, enabling teams to build custom actions, SMS sequences, and post-call workflows without manual updates.
Aircall
Aircall is known for its strong ecosystem of plug-and-play integrations. It integrates with tools such as Zendesk, Intercom, and Salesforce, enabling teams to manage calls and tickets within their existing service platforms.
JustCall
JustCall wins for offering deeper, more flexible integrations that support both sales and support teams, especially when automation, multichannel workflows, and customization are priorities.
Justcall
JustCall provides 24/7 support through chat and email, making it easy to get help at any time. The team assists with onboarding, setup, call routing, and advanced tools like dialers or SMS automation.
Because JustCall offers more compex features, support requests can sometimes take longer or require deeper troubleshooting, which can make each customer’s experience vary depending on the issue.
Aircall
Aircall offers structured customer support with responsive agents, strong onboarding options, and a detailed knowledge base for quick self-service.
Users often praise Aircall’s support quality, especially for setup, integrations, and call-quality fixes. Its focus on reliability and stable voice performance resolves issues quickly and consistently across teams.
Tie
Aircall wins with its tiered support, quick issue resolution, extensive self-help resources, and positive user feedback, making it ideal for teams that prioritize smooth operation and stability.
Not convinced? Switch to KrispCall!
Experience clearer calls, simpler pricing, and a platform designed to scale without hidden fees. With reliable support, powerful features, and seamless setup, KrispCall helps your team communicate better from day one.
Why KrispCall is a Better Choice than JustCall and Aircall
KrispCall outranks JustCall and AirCall by offering more affordable, transparent pricing, an easy-to-use Unified Callbox interface, and a wide selection of global virtual numbers.
Transparent, Fair Pricing
KrispCall delivers flexible, transparent pricing for businesses of every size, with plans starting at just $12–$32 per user/month (annual billing).
For scaling companies and large enterprises, KrispCall also offers an Enterprise plan tailored to their exact needs, ensuring they pay only for the features they use. No hidden fees, no surprise add-ons, just predictable, straightforward billing.
Unified Communication Platform
KrispCall combines calls, messaging, call routing, and automation into a single, intuitive workspace. Teams can manage all communications from one place, reducing clutter and improving organization.
Its streamlined interface simplifies onboarding and daily use, enabling sales and support teams to adopt the platform quickly and work efficiently. Every conversation, task, and follow-up is managed smoothly within KrispCall.
Quick Setup & Effortless Porting
KrispCall makes getting started easy. You can sign up, add your team, assign numbers, and begin calling in minutes. No hardware, no IT work, just quick steps anyone can follow on the web or mobile.
Migrating from Aircall or JustCall is equally smooth. KrispCall handles number porting and configuration with guided support, ensuring zero disruption.
Still Not Convinced? See Why People Love Us
Browse the experiences of real users and discover how our service supports their daily operations, builds trust, and keeps their teams running smoothly.
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Frequently Asked Questions
Not finding the answer you’re looking for? Reach out to our team or visit our help center.
The thing about the best is quite complicated, as it all depends on what your team needs most.
- If you want a powerful, all-in-one platform with multichannel support (calls, SMS, WhatsApp), advanced outbound dialing, CRM automation, and flexibility, go with KrispCall.
- If your focus is customer support or inbound calls and you prefer a simpler, voice-centric interface with strong call-center features, Aircall might suit you better.
- If you want multichannel support and automation but are already invested in a setup and are looking for a mid-tier balance, JustCall is just perfect for you.
Compared to JustCall, both Aircall and KrispCall tend to be easier for small or early-stage teams due to their simple, clean interfaces, easier setup, and minimal configuration. But again, the right choice depends on whether you care more about simplicity or about dialing/feature richness.
Yes, you can switch from JustCall or Aircall to KrispCall without losing your phone numbers through its number porting service.
Number porting lets you transfer existing local, toll-free, or international numbers from most providers after verifying eligibility and submitting a simple porting request during signup.
