KrispCall x Bitrix24
log and manage your calls directly

Enhance communication and simplify operations with Bitrix24 integration into KrispCall.

Bitrix24 integration overview

Bitrix24 Integration for Increased Functionality of KrispCall Call Center

Optimize collaboration & data exchange for improved project management & business efficiency and do more.

Reduced Manual Data Entry

The integration eliminates the need for manual contact data entry by automatically syncing contacts between KrispCall and HubSpot. Any changes made to contact information in either platform are instantly reflected in the other, ensuring data accuracy and consistency.

Increased Agent Productivity

By streamlining the calling process and providing easy access to customer data, the integration enables your sales and support teams to work more efficiently. Agents can focus on delivering high-quality service without being bogged down by manual tasks.

Optimized Inbound Marketing

The integration allows you to track the effectiveness of your inbound marketing campaigns by providing insights into the number of calls placed, leads generated, and customers acquired. This data can help you refine your marketing strategies and allocate resources more effectively.

Improved Accessibility and Flexibility

With the integration, you can access customer information and make calls directly from the HubSpot interface. This click-to-call functionality allows you to reach out to prospects and customers without switching between apps, saving time and improving efficiency.

Enhanced Customer Service

The integration logs all call activities, including incoming, outgoing, missed calls, voicemails, and SMS messages, in HubSpot. This comprehensive telephony conversation history helps you provide better customer service by having all the necessary information at your fingertips.

Click to call and SMS

Click-to-Call & SMS feature enables agents to initiate calls and send SMS directly from the Bitrix24 interface, simplifying the calling and messaging process without switching applications.

Notes Sync

Syncing notes taken during calls in Bitrix24 allows users to efficiently save and organize important information directly within the CRM. This feature enhances collaboration and ensures that all relevant details are easily accessible for future reference, improving team productivity.

Contact Sync

The KrispCall and Bitrix24 integration offers seamless contact synchronization, allowing you to sync contacts between the two platforms in one-way, two-way, or bulk modes. This ensures your contact information is always up-to-date and accessible across both systems.

Call Integration

Bitrix24 allows users to make and receive calls directly through its interface, offering convenient features like call transfer to other employees and the ability to add notes and tags to call records for easy reference and organization.

Are you ready to integrate Bitrix24 CRM with KrispCall?

You can easily make and receive client calls directly within Bitrix24, eliminating the need to switch between applications. Additionally, you can monitor all your call activities straight from the Bitrix24 interface.

Install KrispCall Browser Extension to enable calling from Bitrix24

Install the KrispCall Browser Extension to enable seamless calling functionality from within Bitrix24.

This extension integrates directly with Bitrix24, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.

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Install KrispCall Browser Extension to enable calling from Bitrix24 img

Click to Call

Click-to-Call from Bitrix24

With KrispCall’s integration, you can initiate calls directly from Bitrix24 using the Click-to-Call feature. This convenience allows your team to instantly reach out to contacts without switching between platforms, improving workflow and saving valuable time. By integrating calling functionality into your CRM, your sales and support teams can increase their productivity and reduce response times, ultimately leading to faster resolutions and higher customer satisfaction.

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Click to SMS

Message Leads With One Click

The KrispCall and Bitrix24 integration enables you to send and receive messages straight from the Bitrix24 dashboard. This functionality streamlines telephony conversations by keeping everything centralized, eliminating the need to toggle between applications. Moreover, messages remain fully synchronized across both KrispCall and Bitrix24 for effortless tracking.

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Caller Info Pop-ups

Caller ID and Contact Pop-ups

Integrating KrispCall with Bitrix24 CRM provides instant caller ID and contact pop-ups, directly within Bitrix24. This feature is crucial for delivering timely, personalized customer interactions. By automatically displaying the caller’s name, contact history, and relevant notes, your team is empowered with valuable context before even answering the call. This not only enhances the customer experience but also boosts your team’s efficiency and effectiveness in resolving customer queries.

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Two-Way Sync

Seamless Contact Synchronization

KrispCall and Bitrix24 offer seamless two-way contact synchronization, ensuring that any updates or new entries on either platform are automatically synced. This ensures that your team always has the most up-to-date customer data at their fingertips, reducing the chances of outdated or inconsistent information. In fast-paced business environments, this synchronization helps maintain accuracy and provides a consistent experience for both your team and your customers, eliminating unnecessary manual updates.

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Call Logging

Automatic Logging of All Call Details

The integration also enables automatic logging of all call-related data, including call recordings, durations, activity notes, and outcomes, directly in Bitrix24. This feature is critical for maintaining detailed records without manual intervention, ensuring that no crucial information is lost. The logged data serves as a reliable resource for compliance, future reference, and reporting purposes, enabling your team to focus on more strategic tasks while ensuring operational transparency.

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Boosting Sales, Marketing, and Remote Work

Sales Team

This integration simplifies lead management by automating data syncing, freeing sales reps from manual data entry.

Sales teams can focus more on their core tasks, improving efficiency and reducing administrative workload.

The combination of KrispCall’s calling features and Bitrix24’s collaboration tools enhances communication between team members.

Representatives receive personalized insights tailored to their specific needs, improving customer engagement.

Overall, this seamless integration boosts the performance of the sales team by streamlining their workflow and enhancing productivity.

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Marketing Team

The integration helps marketing teams refine campaigns with data-driven insights from call activities, improving results.

It allows lead scoring and personalized campaign targeting, making them more effective and relevant.

The alignment of marketing efforts with business goals fosters collaboration across teams.

Automated notifications and triggers ensure timely follow-ups and successful sales tracking.

By streamlining communication and processes, the integration enhances team collaboration and overall marketing effectiveness.

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Remote Team

Integration centralizes tasks, projects, and calls in one place, improving organization and productivity for remote teams.

Eliminates the need to switch between multiple tools, streamlining workflows and enhancing work-life balance.

Keeps remote workers connected and updated on call activities without constant communication.

Provides access to call logs, history, and data regardless of location or time zone.

Improves efficiency by allowing team members to collaborate effectively and stay organized, regardless of physical distance.

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More Integration

Integrate Bitrix24 CRM with KrispCall easily with our guide

1

Sign in to KrispCall

Access your KrispCall account to begin the integration process with Bitrix24.

2

Navigate to Integration Settings

Go to the settings menu, find the integration option, click on marketplace and select Bitrix24 to start.

3

Login to Bitrix24

A new pop-up window asking you to enter the URL of the Bitrix24 account you want to integrate with KrispCall.

4

Copy the URL

Log into your Bitrix24 account, and copy the URL as shown besides.

5

Paste the URL & Click the Submit button

After clicking the next button, you should click the Submit button. You will then be redirected to the Bitrix24 connection page.

6

Integration Successful

After integrating Microsoft Teams with KrispCall, users can enable/disable different settings

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Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

+63 more recognitions

Amanda C.

CEO

Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

Nagendra V.

Digital Marketing Specialist

Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”

Brighton Tashobya

Contributing Author

Jun 21, 2024

“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”

Eduardo Almeida

Member

Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

Shazzadul Islam Fahim

CRM Administrator

Feb 13, 2024

“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”

Lucas W.

Product Manager

Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

Pushkar Verma

Director

Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

James Edward Allan

Director

Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

Rajendra Shrestha

Founder & CEO

Mar 23, 2024

“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”

Jeronimo Arias Gomez

Founder & CEO

Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

Hunter F.

Business Analyst

Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

Matthew Jones (JP, AFIML)

Associate Fellow

Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Achref Ben Hadj M.

Building Designer

Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

Nomanqoba Mthembu

Member

Feb 19, 2024

“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”

Vuong Nguyen

AEM Developer

Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

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