Pipeline CRM Integration
Pipeline integration overview
Pipeline Integration for Increased Functionality of KrispCall Call Center
Supercharge your sales strategy by seamlessly integrating KrispCall with Pipeline CRM
Click-to-Dial and SMS Functionality
Seamless contact syncing
Real-time call & SMS notification
Automatic Call Logging
Install KrispCall Browser Extension to enable Click to Call functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Pipeline.
This extension integrates directly with Pipeline, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.
Click-to-Call Functionality
Ditch the hassle of switching between platforms. With the KrispCall and Pipeline integration, you can initiate calls directly from your Pipeline dashboard. Every lead or client is just one click away, giving your team more time to focus on building meaningful connections. Whether it’s a sales pitch or a quick update, streamline your process and get more done in less time.
Instant SMS with Automatic Logging
The KrispCall + Pipeline integration allows you to send and receive SMS messages directly within the Pipeline interface. Sales and support teams can efficiently confirm appointments, follow up with clients, or share updates without switching platforms. Each message is instantly logged in both systems, ensuring a comprehensive record of all SMS conversations.
Contact Syncing
Keep your data game strong. This integration ensures all your contacts stay up-to-date, whether you’re adding new leads or managing existing clients. Forget the frustration of manual updates or duplicate entries—KrispCall and Pipeline automatically sync your contact details so you can focus on closing deals instead of fixing spreadsheets.
Call Logs and Recordings
Never lose track of a conversation again. Every call you make or receive is logged in Pipeline, along with voicemails and recording options. Review critical details, train your team, or revisit important points whenever you need to. With complete transparency and easy access, you’re always prepared for the next big deal.
Notes and Tags Integration
Turn calls into actionable insights. During or after a call, add detailed notes and organize interactions with custom tags. These updates automatically sync with Pipeline, helping your team stay organized and informed. Boost productivity and ensure every follow-up feels personal and on point.
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate Pipeline with KrispCall easily with our guide
Sign in to KrispCall
Access your KrispCall account and navigate to Settings to begin the integration.
Open the Integration Menu and Select Pipeline
In the Settings menu, click on Integrations under App Settings to continue and find Pipeline in the list for integration.
Paste the API key and email ID
After clicking the connect option in Pipeline, copy and paste the API key and email ID into the new pop-up window. Click on the Next option
Enable Pipeline Integration Features
Click the Toggle button below Pipeline in KrispCall to activate and use the integration features.
Benefits of Integrating Pipeline with KrispCall
Better call management
Enhanced customer experience
In-depth reporting and analytics
Improved lead qualification
Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2
Amanda C.
CEO
Jan 22, 2025
“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”
Nagendra V.
Digital Marketing Specialist
Oct 07, 2024
“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”
Brighton Tashobya
Contributing Author
Jun 21, 2024
“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”
Eduardo Almeida
Member
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Shazzadul Islam Fahim
CRM Administrator
Feb 13, 2024
“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”
Lucas W.
Product Manager
Dec 3, 2024
"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"
Pushkar Verma
Director
Aug 12, 2024
“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”
James Edward Allan
Director
Jun 11, 2024
"The call quality is excellent and the customer service is miles better than so many services"
Rajendra Shrestha
Founder & CEO
Mar 23, 2024
“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”
Jeronimo Arias Gomez
Founder & CEO
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Hunter F.
Business Analyst
Nov 12, 2024
"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Achref Ben Hadj M.
Building Designer
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Nomanqoba Mthembu
Member
Feb 19, 2024
“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”
Vuong Nguyen
AEM Developer
Jan 07, 2024
“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”
Frequently Asked Questions
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The integration connects KrispCall’s telephony features with Pipeline, allowing users to manage calls, track customer interactions, and streamline sales workflows directly within Pipeline.
To integrate, log into your KrispCall account, go to Settings, select Integrations, find Pipeline, click the Connect button, and follow the prompts to log in.
Key features include click-to-call functionality, automatic call logging, real-time contact syncing, and access to call recordings and notes within the Pipeline interface.
Calls made through KrispCall are automatically logged in Pipeline, capturing details such as duration, timestamps, and caller information without requiring manual entry.
