Cloze Integration

KrispCall x Cloze
Turn Every Call into Relationship Insight

Integrate KrispCall with Cloze and transform your customer conversation into actionable insights. Capture context, track relationships, and keep important details at your fingertips.

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Cloze Integration Overview

Cloze Integration for Smarter Relationship Management

Keep every call, message, and contact detail aligned across KrispCall and SuperOffice to ensure a smooth customer journey through each stage.

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Smooth Handoffs between Teams

When sales hands off to customer success, or when support takes over an escalation, every team member can see the full call history, recordings, and notes without requesting updates or digging through scattered records.
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Instantly View Conversation History

Access every past interaction the moment you open a contact profile, so you have complete context of any interaction before starting your next conversation or follow-up outreach.
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Make Calls Directly in Cloze

Launch calls with a single click from any contact record with the KrispCall dialer, keeping your workflow smooth and eliminating the need to manually dial or copy numbers.
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Sync Notes in Real-Time

Add insights during or after conversations in KrispCall, and instantly populate them in Cloze timelines, ensuring every team member works with the up-to-date information.

Accelerate Your Sales Cycle with Intelligent Call Management

Combine KrispCall’s advanced calling features with Cloze’s relationship intelligence to close deals faster. Track every touchpoint, identify leads, and never miss a follow-up opportunity again.

Install KrispCall Browser Extension for Instant Calling

Click any phone number in Cloze to instantly place a call without leaving your CRM.

The KrispCall browser extension recognizes numbers automatically, displays caller information in real-time, and logs every interaction back to Cloze.

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Start Calls with a Single Click

Start calls instantly without leaving Cloze. One click connects you directly to the right contact, eliminating the need to dial manually or switch apps. This speeds up your workflow and ensures every conversation begins smoothly.

Each call is automatically linked to the contact’s history, keeping all information in context. You can focus on the conversation, follow up efficiently, and track every interaction without worrying about lost details.

Send Messages Instantly from Cloze

Send text messages directly from Cloze, whether it’s a quick update, a reminder, or a follow-up. You don’t need to open a separate app or search for numbers to reach contacts exactly where they are.

Every text you send is automatically logged in the contact’s timeline, keeping your team aligned at every touchpoint and ensuring consistent messaging while preventing duplicate outreach.

Automatically Keep Contacts Up to Date

Keep all your contacts up to date automatically across both platforms. Any additions, edits, or removals are reflected in real time, so your team always works with the latest information.

This eliminates duplicates, outdated numbers, and communication gaps. Accurate data ensures your outreach is efficient, organized, and professional, making collaboration across teams effortless.

Capture Details During or After Calls

Document critical conversation insights without breaking your flow or relying on memory hours later. Jot down key points, action items, and customer requests directly in KrispCall during live calls.

All notes are automatically linked to the contact and conversation history. This centralizes information, prevents missed details, and gives your team the full context they need to nurture relationships and take action confidently.

Access Calls and Voicemails Anytime

Access call recordings and voicemails anytime, all from within Cloze. Review conversations for follow-ups, training, or compliance, without digging through multiple apps or folders.

Every recording and voicemail is linked to the appropriate contact, keeping your workflow organized and searchable. This ensures you never miss critical details and keeps your team aligned on client interactions.

Benefits of Integrating Cloze with KrispCall

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Eliminate Data Silos

All calls, messages, and contact information flow directly into Cloze. Teams access complete, up-to-date information in one place, removing the frustration of scattered data and ensuring everyone works with the same insights.
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Boost Team Productivity

Save hours weekly by eliminating manual call logging and contact updates. Your team spends more time building relationships and closing deals instead of administrative data entry and system updates.
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Improve Response Times

Instant access to conversation history, call notes, and synced contacts lets teams respond faster to client needs. Every interaction happens with context, reducing delays and keeping relationships moving smoothly.
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Enhance Accountability

Track every team member's calling activity transparently within Cloze. Managers gain visibility into outreach efforts, identify coaching opportunities, and recognize top performers based on comprehensive, accurate data.

Maximizing Performance Across Sales, Customer Support, and Remote Teams

Sales Team

Call prospects instantly from Cloze contact profiles with KrispCall's Click-to-Call functionality.
View every call, SMS, voicemail, and note in one centralized timeline for seamless follow-ups.
Check detailed call histories and interactions before reaching out to personalize every conversation.
Automatically log calls and messages under the correct contact to eliminate duplicate entries.
Spend more time closing deals and less time juggling between multiple tools or platforms.
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Customer Support Teams

Access the complete customer call history instantly when tickets come in for faster issue resolution.
View previous support interactions, call recordings, and notes to understand context before responding.
Log support calls automatically to customer records, creating comprehensive case documentation without manual effort.
Route incoming calls efficiently with caller information displayed in real time from Cloze profiles.
Collaborate seamlessly with sales and success teams using shared contact timelines and interaction history.
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Remote Team

Make, receive, and manage calls from anywhere with KrispCall's cloud telephony integrated into Cloze.
Access full call histories, voicemails, and CRM data without being tied to a physical office location.
Use shared business numbers to present a unified brand identity, regardless of where team members work.
Get real-time alerts for incoming calls, missed messages, or voicemails to maintain responsiveness across time zones.
Empower distributed teams with tools that keep everyone connected, aligned, and productive from any location.
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Integrate Cloze with KrispCall Easily With Our Guide

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1
Access KrispCall Settings

Log in to your KrispCall account and navigate to Settings. Under the APP SETTINGS section, click on Integrations to view all available integration options.

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2
Connect to Cloze

In the Integrations page, search for Cloze and click the Connect button below Cloze. A pop-up window asking for a key credential will appear.

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3
Retrieve Your Cloze API Key

To retrieve your API key, log in to your Cloze account and click the three dots (...) or “More” option. Navigate to Settings, then to Account and Services, and finally click on API access.

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4
Enter Your Credentials

Enter your email address associated with your Cloze account and paste the API key. Make sure both the email address and API key match your Cloze account exactly.

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4
Complete the Integration

Click the Connect Now button to finalize the integration. Once successful, Cloze will appear under your Active Integrations in KrispCall.

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Visit here for complete guide

Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2

Amanda C
Amanda C.

CEO

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Jan 22, 2025

“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”

Nagendra V
Nagendra V.

Digital Marketing Specialist

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Oct 07, 2024

“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide &  my digital marketing needs!”

Brighton Tashobya
Brighton Tashobya

Contributing Author

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Jun 21, 2024

“An all-action dashboard for monitoring and analyzing your connections makes KrispCall worthwhile. Having a local number breaks the ice on its own, and the easy-to-use interface with a great user experience simplifies your work.”

Eduardo Almeida
Eduardo Almeida

Member

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Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

Shazzadul Islam Fahim
Shazzadul Islam Fahim

CRM Administrator

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Feb 13, 2024

“KrispCall is hassle-free to implement. I can now use an international number while staying in another country, which has helped my business grow.”

Lucas W
Lucas W.

Product Manager

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Dec 3, 2024

"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"

Pushkar Verma
Pushkar Verma

Director

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Aug 12, 2024

“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”

James Edward Allan
James Edward Allan

Director

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Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

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Rajendra Shrestha

Founder & CEO

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Mar 23, 2024

“KrispCall solves the problem of relying on country-specific telecom providers by offering instant access to phone numbers from multiple countries, making it easy to get international numbers and make calls.”

Jeronimo Arias Gomez
Jeronimo Arias Gomez

Founder & CEO

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Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

Hunter F
Hunter F.

Business Analyst

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Nov 12, 2024

"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"

Matthew Jones JP AFIML
Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Achref Ben Hadj M
Achref Ben Hadj M.

Building Designer

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Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

Nomanqoba Mthembu
Nomanqoba Mthembu

Member

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Feb 19, 2024

“I enjoy the ease of the app, which allows me to make calls even without having a phone, and the support team is always there to help.”

Vuong Nguyen
Vuong Nguyen

AEM Developer

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Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

Frequently Asked Questions

Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

Yes, all KrispCall call recordings are automatically attached to the corresponding contact records in Cloze, so you can access and review conversations directly within your CRM workspace.

Absolutely. The integration works seamlessly across desktop and mobile platforms, enabling you to initiate KrispCall calls from Cloze contact records on any device with full activity syncing.

Yes, the integration supports multi-user environments. Each team member’s call log is to their respective Cloze profiles, maintaining individual activity tracking while sharing organizational contact databases.

The Cloze integration is included with your KrispCall subscription at no additional cost. You’ll need active accounts on both platforms, but there are no separate integration fees.