The Number You Have Dialed is Unallocated: Causes & Solutions

  • Last Updated: 06 Feb 24
  • 7 min read
the number you have dialed is unallocated

Are you tired of receiving the message “The number you have dialed is unallocated” when you trying to make a call?

🤔 Curious about the meaning behind the “unallocated phone number” error message and why it’s popping up?

You’re not alone. Many people receive this message 🔊 and are unsure how to proceed.

In this blog post, We’ll clarify the meaning of “unallocated phone number message” shed light on its possible causes, who is using it, and offer practical tips to solve it so that you can make successful calls, save time, and protect yourself against potential scams.

So, let’s dive in and explore the world of unallocated phone numbers.

What is an Unallocated Phone Number?

An unallocated phone number indicates that the number is currently not assigned to a specific user. It means that a particular phone number in the discussion cannot be used to make and receive calls and messages through the telecom network until and unless it is assigned to a customer by a phone number provider.

what is unallocated phone number

The existence of unallocated numbers itself is a hostile demeanor that drastically impacts the working of the telecommunications industry, service providers, and, most importantly, the callers. 

4 Common Reasons Why The Number You Have Dialed is Unallocated

1. Unassigned phone numbers

The simplest and the easiest explanation is that the number you are trying to reach has not been assigned to a subscriber yet. This exemplary situation arises when the number is new and not bound to a user or, on the other hand, the subscription of that number has ended and the provider has discontinued its services. Similarly, the use of temporary numbers can also create this scenario.

2. Technical issues with the phone network

Prominent yet rare reasons that cause this issue are technical problems on the phone network provider’s end. This may be related to network problems, maintenance, system updates, number recycling, regulatory actions, or some unforeseen event.

3. Human error in dialing the number

The leading cause, that leads to this standpoint is our mistakes. Sometimes, simple mistakes like a wrong digit, incorrect area code, or other mistakes in entering the phone number can cause the telecommunication system to recognize it as an unallocated phone number. The fixes are just as simple as the mistakes, all you need to do is check the number and correctly redial.

common reasons why the number you have dialed is unallocated message

4. Outstanding bills or defunct phone number

Lastly, another possible reason that results in this error message is pending phone bills and discontinued phone number service. Months of uncleared invoices may make the providers take this harsh step and list the number as an unallocated one and deactivate the account services. This is often done as part of the provider’s process for handling delinquent accounts, preventing number exhaustion, and dealing with inactive lines.

How to Deal With “The Number You Have Dialed is Unallocated” Error Message?

If you receive the message while you calling “The number you have dialed is unallocated” then there are several steps you can take to resolve the issue:

  • Check the number correctly
  • Restart your device
  • Contact the service provider
  • Block the number
  • Use cloud-based numbers

If you are a business representative and someone comes up with a complaint about this error, the way you deal with the situation can greatly impact your business’s reputation. To always have a positive outcome, here are some tips that you can follow:

  • Apologize to the caller for the inconvenience

When you receive such an error message, the first thing you need to do is acknowledge the situation and troubles faced by the caller. You should empathize with them and understand that there is time important while sincerely apologizing for the inconvenience.

  • Offer alternative contact methods

If the situation is dire and needs urgent resolution, you should propose the use of alternative contact methods like a second phone number, new sim cards, or virtual phone number, or ask customers to use messaging apps to keep their communication needs uninterrupted.

Also check out👉: How to Make a Private Call With Your Number on Any Phone?

Who Uses Unallocated Phone Numbers?

Anyone can use or call from unallocated phone numbers. The sole purpose of unallocated phone numbers may be for personal benefits or an organizational mistake. Regardless of that, here are some examples of the uses of unoccupied phone numbers.

  • Businesses: Many businesses often use unassigned phone numbers to test out new communication strategies or for some temporary use like dealing with an unreliable partner, protecting privacy, or avoiding unwanted calls.
  • Individuals: Considering privacy reasons, some clever fellows manage to get their hands on unallocated phone numbers and use them regularly to avoid calls from spammers and unwanted contacts.
  • Telemarketers: They are always on the lookout for new ways to get in touch with possible customers, and unallocated numbers are a free entry to disguise their identity while making it harder to block them.
  • Phishing: The most common use of unallocated numbers is for phishing scams. Scammers use these numbers to hide their true identity, making it tougher for authorities to track them while continuing to scam innocent lives.
  • Fraudsters: Generally, fraudsters utilize these numbers to create a credible personal profile and trick normal to share private information like bank details and security numbers and commit fraud using that information.
  • Non-paying customers: If owners forget to pay their bills, the number might go inactive.
  • Telephone providers: Some telephone providers may use unallocated numbers to test the network or for other internal purposes.
📵 You May Also Like: Common Reasons Why Your Phone Hangs Up Itself When Calling Someone

Get a Fully Allocated Phone Number With KrispCall

Having discussed all the here and there of a non-allocated number. Is there a solution free from such nuisance? The answer is yes, and it’s KrispCall.

With KrispCall, you can get a virtual phone number that is free from network issues and has innovative features like a unified callbox, call trees, call forwarding, and call monitoring & many more that can take your personal and professional communication to the next level that too in more than 100 countries at affordable pricing.

In addition to that, you can use it to sign up for messaging apps like Telegram and WhatsApp, create a gaming account on Blizzard, and create an account on POF, Uber, and Hinge without using your private number.

Closing Thoughts

To sum up, the error message “The number you have dialed is unallocated” can prove to be a bothersome experience for regular people and a costly one for businesses. To prevent this issue from ever happening, it is important to understand the causes and solutions related to it.

By addressing it effectively, whether through proper number allocation or getting a virtual number from KrispCall, you can ensure a smoother and more reliable telecommunications experience for everyone.

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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