Best CallHippo Alternatives and Competitors

  • Last Updated: 16 Feb 24
  • 13 min read
Best CallHippo alternatives and competitors

Are you a CallHippo user looking for a better option? Or maybe you are just exploring different virtual phone systems. 

In both cases, this is the perfect place you’ve landed. 🙌

While CallHippo may look promising as a business phone system, it might not align with your specific business needs, making you think about switching. 

And, luckily, we’ve compiled a list of the 10 best CallHippo alternatives and competitors to enhance your communication experience. 

🔑 KEY HIGHLIGHTS

  • We compared the features, considered top customer reviews, and compiled a list of the top 10 CallHippo alternatives.
  • KrispCall is one of the best CallHippo alternatives in terms of price, features, quality, and customer support, and offers local, toll-free, vanity numbers and number porting. 
  • Nextiva offers nationwide unlimited calling, texting, faxing, and number porting services.
  • Vonage offers local phone numbers, toll-free numbers (in the USA only) and international numbers.

Let’s explore beyond CallHippo 👊

What is CallHippo?

CallHippo is a virtual phone system for businesses of all sizes. It provides virtual numbers including local, mobile, and toll-free numbers worldwide. Other than the office phone system, CallHippo is also a call center software designed to enhance the customer experience. 

callhippo

CallHippo offers unlimited calling in the US and Canada, but it limits the number of team members allowed. It integrates with popular tools like Salesforce, Hubspot, Zendesk, Zoho, Slack, and many more. 

Why are people looking for CallHippo alternatives?

While CallHippo is well recognized for its multitude of features, it still has its limitations and drawbacks leading people to look for its alternatives. 

Some of the reasons people are opting for a CallHippo alternative are:

  • High Pricing: CallHippo is quite expensive, considering the features it offers. You can find better options with more robust features at the same price. 
  • Does not support MMS: You cannot send or receive pictures, videos, or other files via text with CallHippo. In short, it lacks MMS features.
  • Limited features: CallHippo’s basic plan does not even offer basic call recording features. Plus many additional features require costly add-ons, which are often free with other service providers. And only the most expensive plan provides custom integrations.
  • Limited Users: Although CallHippo provides unlimited calling in the US and Canada, its most economical plan limits the team size to only 10 users, priced at $30 per user per month.
🔍 Also Read: Best Skype Alternatives and Competitors

10 Best CallHippo Alternatives & Competitors in 2024

There are many alternatives and competitors of CallHippo. However, not all are suitable for users looking for a better option. 

So, we have listed out top CallHippo alternatives and competitors based on the following criteria: 

  • Extensive feature range.
  • Cost-effective
  • Worldwide coverage
  • Testimonials and Reviews
  • Business-centric Solutions

Here is what we found in the top CallHippo Alternatives comparison overview:

ProvidersPricingFeaturesBest for
KrispCallStarts at $15/monthUnified Callbox, Shared Number, Call Routing, Business Texting
All business sizes
AircallStarts at $30/monthCall Routing, Call center Analytics, Warm Transfer, Forward-To-Phone
Small to large-sized businesses
CloudTalkStarts at $25/monthInternational Numbers, Call Center Analytics, Interactive Voice Response, Smart Dialer
Small to medium-sized businesses
RingCentral Starts at $20/monthMulti-way conference call, Call Monitoring, Visual Voicemail, Call delegation
Small to large-sized businesses
JustCallStarts at $19/monthCall Forwarding, Call Recording, Advanced Analytics, CRM integrations
Small to medium-sized businesses
Nextiva Starts at $18.95/monthUnlimited audio and video meetings, Call Recording, Analytics, Integrations
Small to large-sized businesses
Google VoiceStarts at $6/monthUnlimited Calls and Texts (for US users), Multi-level auto attendant, Voicemail transcriptions, Call forwarding
All business sizes
AvoxiStarts at $19.99/monthCall Forwarding, Integrations, Programmable Voice APIsSIP Trunks and URIs
Small to large-sized businesses
GrasshopperStarts at $26/monthBusiness Texting, Call Forwarding, Desktop + Mobile Apps, VoIP + WiFi Calling
Small businesses
Vonage Starts at $13.99/monthPaperless Fax, Admin Portal, Business Inbox, Busy Lamp Field 
Small businesses

1. KrispCall: Best virtual phone services + Call center software

KrispCall is one of the best CallHippo alternatives offering both virtual phone services and call center solutions. It is suitable for all business sizes, especially for those looking to handle both inbound and outbound calls effectively.

krispcall best callhippo alternatives

KrispCall provides virtual phone numbers including local phone number, toll-free, mobile, and vanity phone numbers worldwide. With the KrispCall number porting service, you can easily migrate your existing number to KrispCall’s cloud telephony. 

KrispCall is renowned for its 99.999% uptime reliability and excellent 24/7 human customer support. Its standout feature, a unified callbox enables users to handle all the business communication effortlessly from a single place. 

KrispCall’s shared number features let you share your numbers with the team members for customer interactions eliminating the chance of missed calls. 

KrispCall can effectively integrates with popular business tools like CRM, Help Desk, and E-commerce to improve communication functionalities and customer service effectiveness.

KrispCall features

  • Unified Callbox
  • Shared Number
  • Call Routing
  • Call Analytics
  • Business Texting
  • Integrations
  • DND mode for Agents
  • Simultaneously Call Handling
  • Custom Greeting
  • Power Dialer
  • Extensions
  • Smart IVR
  • Call Forwarding

💰 KrispCall’s Pricing

Essential$15/user/month
Standard$40/user/month
Enterprise  Custom

❌ KrispCall’s Limitations

  • Features, like Bulk Messages and Call Barging, are still in progress.
  • Incompatible with Windows and Linux systems.

What our Customers are Saying

“I highly recommend KrispCall for virtual phone services. Over the past 3 months of using their platform, I’ve been continually impressed by their user-friendly system and smooth functionality. But the real differentiator is KrispCall’s outstanding customer support. Their team is extremely responsive, and helpful whenever I have questions or need assistance. They go above and beyond to ensure I get the most out of their services. KrispCall’s combination of an excellent virtual phone platform and stellar support truly sets them apart. I’m happy to recommend them to any business looking for reliable, high-quality virtual phone numbers and service. They have been a fantastic partner for Workforce Extensions and I look forward to continuing to work with them.” – Neil Mendoza, HR Executive, Workforce Extensions

👀 Have a look at KrispCall’s customer reviews

2. Aircall

Aircall is one of the top CallHippo competitors designed to meet the needs of sales and customer support teams. It easily integrates with popular tools like Salesforce, Zendesk, HubSpot, Pipedrive, and many more.

aircall callhippo alternatives

Aircall offers toll-free, local, and international numbers worlwide. It allows you to send and receive SMS text messages, providing seamless and personalized conversations between you and your customers.

With Aircall, you can easily set up IVR menus and smart routing rules to ensure callers always get connected to the right agent. Aircall enables you to collaborate on calls using the shared inbox, add tags or comments, and give follow-ups to your team members. 

Aircall Features

  • Call Routing
  • Interactive Voice Response (IVR)
  • Call center Analytics
  • Warm Transfer
  • Forward-To-Phone

💰 Aircall’s Pricing

Essential$30/user/month
Professional $50/user/month
CustomContact sales team

❌ Aircall’s Limitations

  • A bit complicated call forwarding process.
  • Limited customization options.

3. CloudTalk

CloudTalk is one of the top replacements for CallHippo. It is a business phone system used by sales and customer support teams. CloudTalk simplifies work processes and offers managers built-in analytics to improve team performance and make call handling more efficient.  

cloudtalk callhippo alternatives

With CloudTalk, you can have local phone numbers and free incoming calls in many countries. It is suitable for small to medium businesses size, startups, and e-commerce too. 

CloudTalk has more call center features than CallHippo and integrates easily with tools like Pipedrive, Salesforce, and HubSpot. It also gathers call data in the moment and makes it readily available for your agents. 

CloudTalk’s features

  • International Numbers
  • Call Center Analytics
  • Interactive Voice Response
  • Smart Dialer
  • Call Center Recording

💰CloudTalk’s Pricing

Starter$25/user/month
Expert$50/user/month
CustomContact sales team

❌ CloudTalk’s Limitations

  • Callback process is a bit annoying.
  • All local numbers are not available.
👍You may like: Best CallRail Alternatives and Competitors

4. RingCentral 

RingCentral is one of the best choices for people looking for the CallHippo alternatives. It is a unified communication solution that combines calls, SMS, messaging, video meetings, and fax all in a single place to cater to the communication needs within your organization. 

ringcentral callhippo alternatives

RingCentral is a flexible, easy-to-use system offering 99.999% uptime reliability. It offers unlimited calls in the US and Canada, and voicemail transcriptions suitable for small businesses. As your business grows, you can benefit from its wide range of call center features.

With RingCentral’s powerful analytics, you can gain insights in real-time, make a data-driven decision, and maximize return on investment (ROI).

RingCentral’s Features

  • Call Routing & Queueing
  • Multi-way conference call
  • Call Monitoring
  • Visual Voicemail
  • Call delegation

💰 RingCentral’s Pricing

Core$20/user/month
Advanced$25/user/month
Ultra$35/user/month

  ❌ RingCentral’s Limitations

  • Only 4 users can join the meeting.
  • Limited handling of calls (only 9 calls at once)
  • Basic plan does not allow video messages.

5. JustCall

JustCall is one of the substitutes for CallHippo. It is an AI-powered platform that facilitates instant Voice, SMS, and WhatsApp communication. Its AI provides detailed insights into all interactions, including the number of texts sent, the duration of each call, and the performance of the agents in closing the deals. 

justcall callhippo alternatives

JustCall offers local phone numbers, and number porting worldwide. It integrates with over 100 CRMs including business tools like Hubspot, Pipedrive, Zendesk, and Freshdesk. 

JustCall’s intelligent call routing and multi-level IVR allow you to manage a high volume of calls effortlessly. It also provides a top-notch customer experience with its advanced automation and AI-powered features. 

JustCall’s features 

  • Call Forwarding
  • Call Recording
  • Advanced Analytics
  • CRM integrations
  • Sales dialer

 JustCall’s Pricing

Essentials$19/user/month
Team$29/user/month
Pro$49/user/month
BusinessContact Sales Team

 JustCall’s Limitation

  • Troublesome in sharing a phone number with multiple agents.
  • Call-dropping issues are common
  • It can be slow sometimes, leading to issues in call quality.

6. Nextiva

Nextiva can be a great choice among people looking to upgrade from CallHippo. It is a conversational platform powered by AI. It combines all the communication channels, enabling personalized experience at a large scale across the entire customer journey.

nextiva callhippo alternatives

Nextiva offers nationwide unlimited calling, texting, faxing, and number porting services. It offers free toll-free, auto attendant, and virtual voicemail features. It integrates with popular tools like Zendesk, Hubspot, Salesforce, Microsoft, Google, and many more to enhance your business communication. 

Nextiva Analytics allows you to gain insights into a real-time overview of your business, quickly address issues with live data Wallboards, analyze trends, and make decisions accordingly. 

Nextiva Features

  • Unlimited audio and video meetings
  • Call Recording
  • Analytics
  • Integrations
  • SMS and MMS

💰 Nextiva’s Pricing

Essential$18.95/user/month
Professional $22.95/user/month
Enterprise$32.95/user/month

❌  Nextiva’s Limitations

  • Lower plan offers limited integration features.
  • Call recording is accessible only to the Enterprise plan.
  • Mobile App is reported to be buggy
👀 Have a look at Best Nice incontact Alternatives and Competitors

7. Google Voice

Google Voice is one of the CallHippo substitutes that fits the needs of every business size. This business system offers unlimited calls and texts for US users and features like voicemail transcriptions, and call forwarding in their every plan.  

google voice callhippo alternatives

Google Voice integrates with other Google services like Google Calendar and Google Meet to easily schedule and join meetings or manage your calendar directly within the Google Voice platform. 

Additionally, Google Voice utilizes Google AI to automatically block spam calls and convert voicemails into text, saving you time. 

Google Voice’s features

  • Unlimited Calls and Texts (for US users)
  • Multi level auto attendant
  • Voicemail transcriptions
  • Call forwarding
  • Call Recording
Business Starter$6/user/month
Business Standard$12/user/month
Business Plus$18/user/month
EnterpriseContact Sales Team

Google Voice’s limitation

  • Lacks Collaboration tools
  • Need to Purchase Google Workspace
  • Lacks Phone System Features

8. Avoxi

Avoxi is one of the leading CallHippo alternatives. It serves as a one-stop communication solution with worldwide coverage. Avoxi offers local, toll-free, vanity numbers and easy number porting services.

avoxi callhippo alternatives

Additionally, Avoxi provides non-geographic numbers to forward calls both nationally or internationally and Universal International Freephone Number (UIFN). The UIFN enables businesses to use a single toll-free number for reaching customers in multiple countries globally.  

Avoxi makes your work easier by automating lengthy tasks and using analytics to see how your phone numbers are doing. It integrates with tools like Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, and many more to boost communication experiences.  

 Avoxi features 

  • Call Forwarding
  • Integrations
  • Programmable Voice APIs
  • SIP Trunks and URIs
  • MS Teams Direct Routing

💰 Avoxi Pricing

Launch$0/user/month
Contact$19.99/user/month
Engaged Enterprise$39.99/user/month

❌  Avoxi Limitations

  • It includes many hidden charges 
  • Account cancellation is a complicated process.

9. Grasshopper

Grasshopper is one of the leading CallHippo competitors. It is a virtual phone system tailored for small businesses. It allows you to manage business calls and texts from anywhere using desktop or mobile apps.

grasshopper callhippo alternatives

Grasshopper provides local, toll-free, vanity numbers, and number porting services. It offers unlimited calls in the US and Canada, voicemail transcriptions, and call forwarding features in every plan. 

Grasshopper will make your business look professional with its customer greetings and extensions that welcome and guide callers to the right departments. Additionally, it enables handling multiple calls simultaneously by directing them to different team members, reducing the likelihood of missing calls.

Grasshopper’s features

  • Business Texting
  • Call Forwarding
  • Desktop + Mobile Apps
  • Voicemail Transcription
  • VoIP + WiFi Calling

💰 Grasshopper’s Pricing

Solo$26/user/month
Partner $44/user/month
Small Business$80/user/month

❌  Grasshopper’s Limitations

  • Grasshopper is currently available only in the USA and Canada.
  • Difficult to add audio messages.

10. Vonage

Vonage is one of the best options if you are looking for CallHippo replacements. It is a business phone system providing enterprise-level features at a reasonable cost, making it an ideal choice for small businesses. 

vonage callhippo alternatives

Vonage offers local phone numbers, toll-free numbers (in the USA only), and international numbers. It allows unlimited calls and texts in the US and Canada.

Vonage integrates with CRM tools and business productivity like Salesforce, Microsoft Dynamics, Microsoft Teams, G Suite, and Slack for enhanced communication experiences. 

Vonage’s features

  • Paperless Fax
  • Admin Portal
  • Business Inbox
  • Busy Lamp Field 
  • Business SMS and MMS

💰 Vonage’s Pricing

Mobile$13.99/user/month
Premium$20.99/user/month
Advanced$27.99/user/month

❌ Vonage’s Limitations

  • Toll-free numbers are only available in the US.
  • Compatibility issues with some browsers.
✅ Check Out: Best GoToConnect Alternatives and Competitors

Final Thoughts: And the best CallHippo Alternative Is..

Nevertheless, CallHippo is a great virtual phone system, but exploring better alternatives can enhance the business communications experience. You can consider several factors like cost-effectiveness, features, demos, customer reviews, and integration capabilities when making a choice. 

Our top recommendation is KrispCall. It provides worldwide coverage in over 100 countries. It offers different virtual numbers including local, toll-free, mobile, vanity numbers, and number porting at an affordable price. 

KrispCall delivers advanced features, 24/7 human support, outstanding call quality, positive customer feedback, and budget-friendly pricing plans starting at just $15/user/month, ensuring it meets the needs of all business sizes. 

Don’t miss out—try KrispCall now and uplift your business communication. 🚀

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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