Best Zoom Alternatives and Competitors

  • Last Updated: 29 Feb 24
  • 16 min read
Best Zoom Alternatives and Competitors

Do you use Zoom at the moment, but it doesn’t satisfy your business needs, and seeking the best Zoom replacement? 🤔

If that’s the case, then you are at the right destination. ✅

In this article, you’ll get to know about: What is Zoom, its features, and its limitations. Moreover, we’ll guide you in exploring the 10 best Zoom alternatives and compare their highlights with estimating so that you can select the best one among them. 💡

🔑 Key Highlights 

  • Based on comparisons of pricing structures and features, we’ve compiled a list of Zoom options.
  • Jitsi Meet has CRM tools to help businesses preserve their client engagement rate and manage their relationship with them.
  • With GoTo Meeting, you’ll get top features like an automated attendant and drag-and-drop functionality.
  • KrispCall is one of the best Zoom alternatives in terms of features, customer service, quality, and price.

What is Zoom?

Zoom is widely known as the best video conferencing platform, which allows users to connect virtually for meetings, webinars, and live chats. It also enables you to keep in touch with remote coworkers efficiently. 

What is Zoom

With the advent of COVID-19, it has gained immense popularity among remote workers and educators. Due to several features like:

  • Video and audio conferencing,
  • Screen sharing,
  • File sharing,
  • Recording screens, 
  • Virtual backgrounds and 
  • Breakout rooms. 

Although Zoom’s free version offers plenty of features, the duration of a session is limited to 40 minutes, which can be inconvenient for longer conversations.

But along with the pros, there comes Zoombombing as a con, in which disruptive individuals enter Zoom meetings without permission. It is caused due to weak security.

👉 Also read: Best VoIPStudio Alternatives & Competitors

Why are people looking for a Zoom alternative?

Even though Zoom is a leading player in the VoIP industry, telecommunications companies and businesses are not entirely satisfied with its services.

It still has lots of issues and limitations, which is why people look for alternative business solutions.

1. Poor Video Quality

Although Zoom generally provides decent video quality, some users have experienced many issues. Besides Zoom’s free plan limits, it restricts video quality to 720p, which can result in unprofessional and blurry video, especially when it comes to larger meetings. 

Additionally, even paid plans provide higher video resolutions, but users have reported inconsistencies in quality, particularly when internet connections fluctuate.

2. Features limitations

The Zoom platform has a number of video conferencing features, but some users feel that some features are missing as compared to others. 

So, to get more functionality, like enhanced security measures, collaboration tools, or better integration options, they tend to seek other alternatives.

3. Integrations are limited

While Zoom offers some integrations, users might encounter compatibility issues with their existing workflow tools. Existing integrations might not offer full functionality, requiring users to switch between platforms for different tasks.

4. Collaboration tools are limited

People require more robust management tools that work in real-time, like document editing or whiteboarding tools. However, due to the Lack of advanced collaboration tools, users might need to rely on additional tools for collaborative tasks. As a result, it increases complexity and reduces efficiency.

5. Security & Privacy Concerns

As with popularity, Zoom has faced criticism for security vulnerabilities in the past, raising concerns about data privacy and potential breaches. 

The platform has been susceptible to “Zoombombing,” where uninvited users disrupt meetings. Due to this, sensitive discussions may be at risk for security concerns.

Read More😄: Best Google Voice Alternatives & Competitors.

10 Best Zoom Alternatives for 2024

There are many Zoom substitutes available in the market, But not all of them are suitable for your needs. 

So, we have listed the best Zoom Alternatives as replacements based on the following criteria so you can choose the right one that suits your needs.

  • Advanced Features
  • Easy to use
  • Cost based
  • Global reach
  • Customer reviews
  • Audio & video quality

Also, there are other Zoom alternatives like BlueJeans, Google Meet, Cisco Jabber, Lifesize, and Slack. 

The following table provides an overview comparison of these top 10 Zoom alternatives.

PlatformFeaturesBest ForFree PlanPlatform Availability
Google MeetEasy screen sharing, real-time captions, live streaming, noise cancellationSimple video conferencing, remote work, small to medium teamsUp to 100 participants for 60 minutes, limited featuresWeb, Android, iOS
WebexHigh-quality video, screen sharing, recording, polling, breakout roomsLarge enterprises, webinars, complex meetingsUp to 100 participants for 40 minutes, limited featuresWeb, Android, iOS, Windows, macOS
Microsoft TeamsFile sharing, task management, chat, video calling, call recordingTeam collaboration, communication, integrated productivity toolsUp to 100 participants for 60 minutes, limited featuresWeb, Android, iOS, Windows, macOS
DiscordText chat, voice chat, video chat, screen sharing, community buildingCasual communication, gaming communities, small teamsUp to 100 participants per voice channel, unlimited video calls (1:1)Web, Android, iOS, Windows, macOS, Linux
GoTo MeetingHigh-quality video, screen sharing, recording, transcription, drawing toolsProfessional meetings, webinars, training sessionsUp to 40 participants for 40 minutes, limited featuresWeb, Android, iOS, Windows, macOS
VowelAI-powered transcription, note-taking, meeting summaries, sentiment analysisMeetings with in-depth analysis and follow-up, remote learning14-day free trial, paid plans onlyWeb
WhereByEasy screen sharing, one-click joining, no downloads requiredSimple meetings, client calls, quick catch-upsUp to 4 participants, limited featuresWeb, Android, iOS
Zoho MeetingScreen sharing, whiteboard, recording, breakout rooms, pollsSmall to medium businesses, webinars, training sessionsUp to 100 participants for 1 hour, limited featuresWeb, Android, iOS, Windows, macOS
Dialpad AIAI-powered call routing, voicemail transcription, analyticsSales teams, customer service, and contact centers14-day free trial, paid plans onlyWeb, Android, iOS, Windows, macOS
Jitsi MeetOpen-source, secure, self-hostable, no sign-up requiredSecure meetings, privacy-conscious users, developersUp to 50 participants, unlimited call durationWeb, Android, iOS, Windows, macOS (through various clients)

1. Google Meet

Google Meet was previously known as Google Hangout. It is an internet-based video conferencing platform that is developed by the Google team. 

Google Meet offers a more straightforward interface than Zoom, which offers a wide range of options. It is primarily designed for business users, but individuals can also use tools to video chat with families.

Google Meet Zoom Alternatives

Hence, with its cheap and easy-to-use features, Google Meet is a popular Zoom alternative for small businesses, offering video conferencing right from the web. Unlike Zoom, you don’t have to download an app to start using it.

🔎 Google Meet Features

  • Google Calendar
  • Jamboard
  • In-meeting presentations
  • Companion Mode

💰 Google Meet Pricing

PlanPricing (per user/per month)
Business Starter$6 
Business Standard$12
Business Plus$18
EnterpriseContact sales

✅ Google Meet Pros

  • App integration
  • Live transcription and closed captioning are available
  • Organizes one-hour meetings for up to 100 participants for free

❌ Google Meet Cons

  • It can only host 500 people at a time
  • Limited meeting management features 

Best For

  • SMEs and startups with fewer than five employees need a free, easy-to-use video conferencing tool
  • For quick check-ins and brainstorming 
  • Also, for teams who are seeking a free video-conferencing solution.

2. Webex

Webex is a web conferencing and video conferencing platform developed by Cisco Systems. So, using Cisco Webex meetings allows users to conduct online meetings, webinars, training sessions, and virtual events through audio and video communication and screen sharing.  

WebEx Zoom Alternatives

Also, if you have tried Webex Meeting before, then consider trying it again. With its complete redesign, it’s now one of the top Zoom alternatives.

🔎  Webex Features

  • Video conferencing
  • Screen sharing
  • File sharing
  • Call recording
  • Integrations with other tools

💰  Webex Pricing

PlanPricing (per user/per month)
Webex Freefree
Webex Meet$14.50
Webex Suite$25
Webex EnterpriseContact sales

✅ Webex Pros

  • Organize and join meetings online, on your desktop or mobile
  • Use the Google or Microsoft calendar integration to manage schedules
  • There is a noise-canceling feature on the app

❌ Webex Cons

  • There are some limitations to the desktop app compared to the web version
  • A more expensive alternative to Zoom
  • Free plan does not offer video recording or file sharing

Best For

  • Team members need features like screen sharing, automatic transcription, team chat, and in-meeting device switching while on the go
  • SMBs that currently don’t need a business phone system might consider adding voice calling to video chat apps.

👍 Read also: Best BroadVoice Alternatives & Competitors.

3. Microsoft Team

Microsoft Teams is a cloud-based group messaging platform for Office 365 users. There are a lot of features in this all-in-one tool. Among its many advantages, Microsoft Teams has an advanced meeting collaboration feature that makes it a strong competitor to Zoom. 

Microsoft Teams Zoom Alternatives

So, why don’t you hop on a Microsoft Teams meeting if you’d like to chat, meet, meet over a video call, and share files with remote teams? It’s a great way to communicate with remote teams.

🔎 Microsoft Team Features

  • Supports 250 meeting room participants 
  • Screen sharing and presentation streaming features for detailed explanations
  • Recording function for recording important conferences
  • Message channels help keep conversations organized 

💰  Microsoft Team Pricing

PlanPricing (per user/per month)
BasicFree 
Microsoft 365 Basic Business$5
Microsoft 365 Business Standard$12.50

✅  Microsoft Team Pros

  • Conference calls can be joined directly without downloading
  • Mobile, iOS, and desktop versions are available and compatible with Firefox, Chrome, Edge, and Safari.
  • Managers can track the availability and work calendars of their teams.

❌  Microsoft Team Cons

  • Messaging doesn’t sync across devices sometimes 
  • It can be confusing to use MS Teams 
  • There are many reports of freezing screens

Best For

  • Teams, departments, and external guests/employees heavily reliant on daily file collaboration between remote and in-house businesses
  • Team members need co-authoring and co-annotation tools that track edits and versions of their files
  • Microsoft 365/Microsoft app users in need of video conferencing (Outlook, PowerPoint, etc.)

4. Discord

Discord was specifically designed as a gamer-friendly audio chat application for gamers to use. Moreover, Discord has evolved to host HD video calls and screen sharing, making it an attractive alternative to Zoom.

Discord Zoom Alternatives

It can also be used for team-building activities like brainstorming or co-working. As a result, it generally has better audio and video quality than Zoom.

🔎 Discord Features

  • Support for sharing images, videos, GIFs, and other media
  • Role assignment and permission management
  • Integration with gaming platforms and other services
  • APIs for building custom integrations and bots
  • Security features like two-factor authentication

💰 Discord Pricing

PlanPricing (per user/per month)
Nitro basic$2.99
Nitro$9.99

✅ Discord Pros

  • Easy to set up
  • Free to use with access to all the necessary features

❌ Discord Cons

  • The system is prone to downtime
  • You can upload files up to 50 MB in the paid version.

Best For

  • A team or community can communicate and collaborate in real-time.
  • A platform that allows communities and organizations to communicate easily and with a variety of features.
  • Event planning, discussion groups, and gaming sessions.

5. GoTo Meeting

The GoTo Meeting platform is an online video conferencing platform that is ideal for teams working in corporate environments. 

With a heavy reliance on artificial intelligence, this platform will be perfect for hybrid or fully remote teams who are looking to automate as many of their business processes as possible. 

GoTo Meeting Zoom Alternatives

In addition to integrating with GoTo Meeting, users will also be able to use GoTo Webinar, GoTo Connect, and GoTo Contact Center as part of the GoTo SaaS ecosystem. So due to this, it can be used as a better alternative.

🔎 GoTo Meeting Features

  • Record meetings
  • Business messaging
  • Mobile meetings
  • Video chats
  • Annotation tools
  • Integration

💰 GoTo Meeting Pricing

PlanPricing (per user/per month)
Professional $14
Business $19
Enterprise Contact sales

✅ GoTo Meeting Pros

  • Easily launch meetings
  • Up to 25 video participants can be viewed at once for better team visibility
  • Outlook and Calendar integration with Office 365  

❌ GoTo Meeting Cons

  • Meetings could be delayed by having to download the app
  • Adding more features like polls, handouts, marketing integrations, advanced webinar tools, etc., can be charged.
  • Costly as compared with other video conferencing tools

Best For

  • Teams seeking affordable video conferencing software with AI-powered automation, as well as unlimited meeting duration on all plans
  • Looking for a single platform from one provider to streamline webinars, contact centers, employee training, and business phone systems.

6. Vowel

The Vowels is a platform that allows remote teams to host, record, search, and share video meetings without requiring additional add-ons. You’ll find all the basic video conferencing features like secure video calls, mic and camera settings, screen sharing, virtual backgrounds, calendar integration, and more.

Vowel Zoom Alternatives

However, its built-in functionality to make meetings searchable and shareable sets it apart, providing real-time transcriptions of meetings as well as instant cloud recordings and meeting recaps.

🔎 Vowel Features

  • One-click recording and live transcription (multiple languages)
  • Shared agendas and meeting notes
  • Universal search across meeting content 
  • Instant meeting recaps with shared links and action items

💰 Vowel Pricing

Plans Pricing (per month/user)
Free$0
Business$16.49
Enterprise Coming soon

✅ Vowel Pros

  • No need to download an app or pay for add-on tools 
  • Streamlined UI and fun emoji reactions 
  • Free plan that lets you record and transcribe meetings 

❌ Vowel Cons

  • There is a limit of 50 participants per meeting
  • No private chat 
  • No breakout rooms

Best For

  • For anyone who requires minimal setup or training
  • If your team relies heavily on real-time collaboration

7. WhereBy

Whereby is a web-based video conferencing platform that allows users to create virtual meeting rooms for collaboration, communication, and online meetings.

WhereBy Zoom Alternatives

Additionally, the Whereby app actually works pretty well if you’re looking for Zoom alternatives for small businesses with just video conferencing. Due to its simplicity and ease of use, guests can easily access the meeting room through a browser link without downloading or logging in.

Due to its intuitive UI, it adds a lot of value to your website, and it also has a built-in embedding video that you can add directly to your website. It’s definitely a step up from Zoom in terms of aesthetics as well.

🔎 WhereBy Features

  • Picture in picture
  • Grid layout control
  • Shared rooms
  • Hide self-view
  • Screen sharing

💰 WhereBy Pricing

Plans Pricing (per month/user)
ExploreFree
Build$9.99
Grow Custom 

✅ WhereBy Pros

  • Simple solution
  • Anyone can join without creating an account

❌ WhereBy Cons

  • Basic video conferencing features
  • Web-based only, so video and image quality may lag in large group meetings

Best For

  • Small to medium-sized businesses, freelancers, educators, and individuals who need a straightforward
  • Any business looking for an easy-to-use video conferencing solution

8. Zoho Meeting

Among Zoho’s online productivity tools, Zoho Meeting is one of the main ones. Basically, it’s a video conferencing solution with webinar features that are integrated into the rest of Zoho’s suite of products. 

Zoho Meeting Zoom Alternatives

It is better than Zoom because Zoho offers easy-to-use conferencing tools at a super affordable price that’s quite comparable to Zoom. However, Zoho’s price makes it extremely competitive despite its limited features. Hence, you can use Zoho for video conferencing, too, if you are already using other products in Zoho’s suite.

🔎  Zoho Meeting Features

  • Can record an online meeting 
  • Audience poll and raise hand features to engage an attendee or the whole audience
  • Advanced features like moderator control to mute distractions and lock online meetings
  • Allows up to 100 participants in any meeting in the basic pricing plan

💰 Zoho Meeting Pricing

Plans Pricing (per month/user)
Meeting$3
Webinar $19

✅ Zoho Meeting Pros

  • User-friendly platform supported across desktop, Android, and iOS devices
  • For live-streaming webinars, you can assign co-organizers for extra support and moderation
  • Integrates with other Zoho apps like Zoho Projects, CRM, and Bookings

❌ Zoho Meeting Cons

  • Limited to a maximum of 250 webinar attendees
  • Can’t customize the tool, including meeting invitations 
  • Can’t lock your online meetings in the free plan

Best For

  • Conducting remote job interviews, enabling recruiters to connect with candidates from anywhere in the world
  • Businesses to engage with a large audience for marketing, training, or educational purposes.

9. Dialpad AI

Dialpad is a superior option to Zoom, elevating productivity through AI-powered features and a modern interface that surpasses VoIPStudio’s outdated tools.

With real-time transcription, sentiment analysis, coach-to-customer live sessions, and predictive CSAT, the system provides intelligent corporate phone systems.

Dialpad Ai Zoom Alternatives

It offers a unified workspace for calls, messages, meetings, and customer support for all teams, regardless of size. Microsoft Teams, Google Workplace, and CRM are all integrated with this tool.

Dialpad is also a secure and reliable platform that offers a variety of benefits for businesses. A unified workspace makes it easy to switch between calls, video, and texting on your new business phone.

🔎 DialPad AI Features

  • Call Routing
  • Call Forwarding
  • Call Parking
  • Call Flip

💰 DialPad AI Pricing

PlanPricing (month/user)
Standard$23
Professional$35
EnterpriseContact Sales

✅ DialPad AI Pros

  • Save time for users and increase overall efficiency.
  • provide more personalized assistance and recommendations over time.
  • Businesses can scale successfully with an AI system
  • Members can host meetings 

❌ DialPad AI Cons

  • DialPad Free Plan restricts users to up to 45 minutes in a meeting.
  • Missing Task Queue

Best For

  • Teams with frequent short meetings that would benefit from AI automation
  • Small businesses that often give video presentations to clients/external users
  • Teams needing in-meeting access to high-level third-party integrations

You might also be interested in 🤭: Best Dialpad Alternatives & Competitors

10. Jitsi Meet

Jitsi Meet is an open-source video conferencing platform that allows users to hold virtual meetings, conferences, and webinars.

Jitsi Meet Zoom Alternatives

Similar to Zoom and Google Meet, it provides video conferencing app functionality, but it is completely open-source, meaning that anyone can use, modify, and contribute to the source code.

🔎 Jitsi Meet Features

  • Participant management
  • Screen sharing
  • End-end encryption
  • integration

💰 Jitsi Meet Pricing

Contact sales

✅ Jitsi Meet Pros

  • Guests can join meeting rooms with an invitation link.
  • Multiple users can share their screens simultaneously 
  • As open-source software, it’s easy to customize and develop

❌ Jitsi Meet Cons

  • Stability and bandwidth issues reported by users
  • Meetings can’t be recorded
  • You can’t see your camera when you share your screen.

Best For

  • Virtual meetings that are seeking customization to maintain a consistent brand image.
  • Secure communication via end-to-end encryption.

Conclusion:

You can discover different Zoom choices or substitutions in today’s business market. Based on the business size and needs, budget, and what type of services you prefer, each VoIP provider has its own stage, highlights, and capabilities.

Among various alternatives, the best alternative you can go for is KrispCall, as it offers a flexible pricing plan, global reach of up to 100 countries, amazing customer service all year round, and a one-of-a-kind Unified Callbox dashboard that is unlike any other.

No matter whether your company is small, mid-sized, startup, or large with a limited budget, KrispCall will meet all your business needs. In case you are looking for an alternative to Zoom with more advanced VoIP features, KrispCall could be what you are looking for.
So, Hurry up and book KrispCall’s free demo right now to get a reliable business phone system.

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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