Looking for a better cloud phone system than JustCall? 👀
JustCall is indeed a robust cloud phone system, but it might not be able to fulfill all of your business needs, whether that’s due to limited features, limited flexibility, pricing, or any other reason.
Regardless of your reason, we have you covered. Here are the best JustCall alternatives we’ve gathered.
With these replacements, you may be able to find solutions that are more aligned with your business needs than JustCall.
👓 Key Highlights
- We have listed the 10 best JustCall alternatives and competitors based on customer reviews, features, and affordability.
- KrispCall is one of the best alternatives in terms of affordability, features, call quality, and 24/7 human support.
- Vonage is feature-rich, can smoothly handle businesses of all sizes, has a user-friendly UI, and offers good customer service.
- Open phone services are best suitable for small businesses, startups and solopenures.
What is JustCall?
JustCall is an AI-powered customer telephony platform for instant Voice, SMS, and WhatsApp connections. It simplifies workflows, integrates with over 100 CRMs, and is trusted by more than 6,000 global businesses.
JustCall solution is cloud-based, so there’s no hardware to set up. You can take and receive calls from your mobile device, PC, or an IP desk phone.
It offers Voice service that works on any device. Packages to meet your specific needs. 24×7 US-based, bilingual, expert support. Free software upgrades and new features.
Why you might want to Consider Alternatives for JustCall?
Although Justcall is well-known as a virtual cloud phone system that serves more than 70 countries, people are looking for an alternative because of a few restrictions and issues.
Some of the restrictions and drawbacks that have led people to search for a JustCall Alternative include:
- Lacks Customization and Integration: Businesses looking for highly customized solutions, such as bespoke call flows, cannot find the customizable option in the JustCall phone system. Although it integrates with well-known tools, it does not integrate with common or basic business tools that are necessary to complete the task.
- Pricing and Limited Capabilities: JustCall lacks some of the more sophisticated capabilities offered by its rivals, such as video conferencing, sentiment analysis, and real-time transcriptions. The basic plan is reasonably priced, but if you require further features and functionalities, they are available as add-ons that could raise the price.
10 JustCall alternatives and competitors to Check Out
There are many JustCall substitutes available, but only a few meet the needs of most business owners. Based on the following criteria, we selected the top alternatives:
- Pricing
- Features that scale with your business
- Third-party integrations
- Customer service
- Global Coverage
- Business-Oriented Solutions
- 24/7 Customer Support
| Product | Pricing | Key Features | Best For |
|---|---|---|---|
| Krispcall | Starts at $12/user/year | Unified callbox, automatic transcription, recording, integrations & more | Remote teams, call centers, BPO services, international calling |
| Vonage | $13.99 per month/user | Unlimited calling & texting, auto attendant, call recording, integrations | Small businesses, startups |
| CloudTalk | Starts at $25/month | Omnichannel communication, AI-powered features, advanced reporting, CRM integrations | Mid-sized businesses, sales teams |
| Talkdesk | $75/user/month | Scalable cloud solution, advanced call routing, workforce optimization, analytics | Large enterprises, contact centers |
| Nextiva | $18.95 per month/user | Unified communications platform, video conferencing, mobile app, collaboration tools | All business sizes, remote teams |
| OpenPhone | $15 per month/user | Pay-as-you-go pricing, virtual phone numbers, call forwarding, basic integrations | Solopreneurs, freelancers, budget-conscious businesses |
| Grasshopper | $0 forever up to 10 users | Virtual extensions, custom greetings, call forwarding, mobile app | Solopreneurs, small teams, home offices |
| Aircall | Starts at $30/month | Power dialer, call recording, integrations, team collaboration | Sales teams, outbound call centers |
| RingCentral | Starts at $20.00 per user per month | Cloud PBX, video conferencing, team messaging, integrations | All business sizes, collaboration-focused teams |
| 8×8 | Starts at $12/month | Unified communications platform, global reach, advanced features, integrations | Large enterprises, multinational companies |
1. Krispcall
KrispCall is one of the best JustCall alternatives with its robust features at affordable pricing. With coverage in more than 100 countries, it has earned the trust of more than five thousand global companies. Perfect for businesses of all sizes, KrispCall manages both inbound and outbound calls effortlessly.
KrispCall is renowned for its 99.999% uptime reliability and excellent 24/7 human customer support.
KrispCall offers a unified call box for efficient communication management. This unique feature allows you to manage your personal, business, and corporate telephony needs from one user-friendly dashboard.
KrispCall integrates with powerful tools like HubSpot CRM, Pipedrive, and Zapier to better call handling, better account management, and ultimately enhance customer communication.
KrispCall’s Features
- Unified Callbox
- Shared Number
- In-app Call analytics
- VoIP/WiFi calling
- Call Forwarding
- Smart IVR
- DNS mode for Agents
💰 KrispCall’s Pricing
| Essential | $15/user/month |
| Standard | $40/user/month |
| Enterprise | Custom |
❌ KrispCall’s Limitations
- Limited Integrations.
- Incompatible with Windows and Linux systems.
What our Customers are Saying
“Good choice if you travel a lot. Could connect with my team easily from mobile phone. Also some features are great for if you share clients and contacts. You get to see what’s happening with your clients in the app and work together with your team to get clients onboard.”
Amanda Wong, Independent Consultant
2. Vonage
Vonage Business communication is one of the most popular substitutes for JustCall. It provides a unified communication platform where you can work more productively by connecting phone, message, and video calls from anywhere in the world.
With over 40 robust features, you have the ideal mix of control and flexibility, providing everything your company needs to operate more efficiently. You can collaborate nearly anywhere and control your messages from any device with the Vonage Mobile app. Vonage’s 99.999% uptime reliability guarantees the highest level of efficiency.
🔍 Vonage Features
- Voicemail to email
- Automated Attendants
- Browser Extension
- Conference Calls
- Screen Sharing
💲 Vonage Pricing
| Plans | Pricing |
|---|---|
| Basic | $13.99 per month/ per user |
| Premium | $20.99 per month/per user |
| Advanced | $27.99 per month/per user |
3. CloudTalk
CloudTalk is one of the feature-rich VoIP phone systems and is also a good alternative to JustCall. It provides 70+ features and seamless CRM/helpdesk integrations to empower your sales and customer service teams to soar. Craft the perfect calling experience, boost efficiency, and delight your customers, all from the cloud.
CloudTalk is suitable for small types of businesses and integrates with CRM tools like Zendesk and HubSpot. Cloudtalk empowers startup businesses to improve their customer service and experience with their remote workforce. It provides help desk and email support regarding the types of plans you have purchased.
🔍 CloudTalk Features
- Personalized Messages
- Call Recording
- IVR
- Real-time Dashboard
- Call Monitoring
- Performance Reports
💲 CloudTalk Pricing
| Plans | Pricing |
|---|---|
| Starter | $25 per user per month |
| Essential | $30 per user per month |
| Expert | $50 per user per month |
| Custom | Contact Sales |
❌ CloudTalk Limitation
- No Mobile Apps
- Lacks common features like Webinar
- Lacks User-friendly Interface
4. Talkdesk
Talkdesk stands above the typical contact center solution and is a good replacement for JustCall. They offer a powerful suite of services designed to elevate your business, from B2B sales and marketing to fully outsourced contact center operations. Whether your business is small or large, they offer flexible solutions tailored to your specific needs.
Talkdesk integrates advanced technology, skilled professionals, and a socially responsible model to deliver exceptional results. They handle inbound and outbound calls, email and chat support, and even social media monitoring.
🔍 Talkdesk Features
- CRM Integration
- Global Reach
- Customizable Options
- Omnichannel Support
💲 Talkdesk Pricing
| Plans | Pricing |
|---|---|
| Essential | $75/user/month |
| Standard | $95/user/month |
| Enterprise | $125/user/month |
❌ Talkdesk Limitation
- Not suitable for small business
5. Nextiva
Nextiva is a VoIP cloud telephony company and is a good substitute for JustCall. It assists companies in fostering closer relationships with their clients. Using a combination of phone, video, chat, SMS, collaboration, and survey channels, Nextiva helps companies of all sizes get the information they require at the right moment to deliver exceptional customer experiences and boost revenue.
Businesses can add applications such as sales and productivity tools at any time, and Nextiva lets them scale up or down as needed
🔍 Nextiva Features
- Video Calls
- Automated Attendants
- Instant Messaging
- Conference Calls
- Call Routing
- Mobile Access
- Screen Sharing
💲 Nextiva Pricing
| Plans | Pricing |
|---|---|
| Basic | $18.95 per month/ per user |
| Premium | $22.95 per month/per user |
| Enterprise | $32.95 per month/per user |
6. OpenPhone
OpenPhone is a relatively new cloud phone for business and is another substitute for JustCall on our list. OpenPhone is a simple, collaborative phone for businesses and is designed to be intuitive and effective. It offers powerful calling, messaging, and a lightweight CRM. It works great for individuals and teams and allows you to share a phone number with teammates, like an inbox.
OpenPhone’s rich integrations and configurability enable organizations to boost customer happiness and employee efficiency, which in turn promotes growth. Furthermore, it is available in the browser, iOS, and Android.
🔍 OpenPhone Features
- Voicemail to email
- Automated Attendants
- Browser Extension
- Conference Calls
- Screen Sharing
💲 OpenPhone Pricing
| Plans | Pricing |
|---|---|
| Basic | $15 per month/ per user |
| Premium | $23.99 per month/per user |
7. Grasshopper
Another option for JustCall is Grasshopper, a virtual phone system suitable for solopreneurs and small-sized businesses that use an internet connection to make and receive calls. It is easy to set up on mobile and desktop devices, where you can make business calls and texts to your customers.
Grasshopper offers features like automated greetings, wifi calling, extension, virtual receptionist, call forwarding, team messaging, auto attendant, customer greetings, and many more. It provides reliable customer support and services via phone, chat, and email.
🔍 Grasshopper Features
- Team Messaging
- Auto Attendant
- Custom Greetings
- Voicemail Transcription
💲 Grasshopper Pricing
| Plans | Pricing |
|---|---|
| Grasshopper | $0 forever up to 10 users |
| Grasshopper SMB | $175 billed annually |
| Grasshopper PRO | $145 billed annually |
| Grasshopper ENT | $180 billed annually |
8. AirCall
AirCall is a cloud-based Voice platform and is another replacement for JustCall. It works flawlessly with most of the popular help desk and productivity tools. The goal of Aircall’s development is to provide accessible, transparent, and cooperative phone help.
AirCall is trusted by more than 15,000 businesses globally, and admins can add numbers from more than 100 countries instantaneously and gain rich insights through real-time analytics. Air call is available on both Desktop and Mobile phones.
🔍 AirCall Features
- Video Calls
- Automated Attendants
- Instant Messaging
- Conference Calls
- Call Routing
- Mobile Access
- Screen Sharing
💲 Aircall Pricing
| Plans | Pricing |
|---|---|
| Basic | $30 per month/ per user |
| Premium | $50 per month/per user |
| Enterprise | Contact Sales |
9. RingCentral
Another best alternative for JustCall is RingCentral. Unlimited calls, global reach, industry-leading technology—RingCentral has it all. With over 400,000 businesses already thriving with their communication platform. It has been renowned as the 2023 Gartner Magic Quadrant for UCaaS globally.
RingCentral MVP transforms your every call into a crystal-clear conversation with modern noise-busting technology. It also provides features like visual voicemail, exceptional video conferencing, and real-time metrics which makes smooth, seamless communication.
🔍 RingCentral Features
- Video Meetings & Webinar
- Collaboration
- Meeting Insights
- Ring Out
- Team Messaging
- Automatic Call Recording
💲 RingCentral Pricing
| Plans | Pricing |
|---|---|
| Essential | $20.00 per user per month |
| Standard | $25.00 per user per month |
| Premium | $35.00 per user per month |
| Ultimate | $33.99 per user per month |
❌ Ring Central Limitations
- Slow UI
- Not User-Friendly
- Connection Issues
- Bad Customer Service
10. 8X8
8×8 is another better option than JustCall. It offers both cloud and on-premise contact center solutions and also outsourced lead outsourcing to scale your tech business globally. It helps the business to obtain its maximum potential by creating strategies like marketing, sales, and consulting.
8×8 specializes in complex customized solutions for businesses by offering comprehensive features like ACD and workforce management tools. It is suitable for large businesses, where its contact center solutions can be customized according to their needs.
🔍 8×8 Features
- ACD
- Live Chat
- CRM Integration
- Email Support
- Interactive Voice Response System
- Real-Time Reporting
💲 8×8 Pricing
| Plan | Monthly Price per User |
|---|---|
| X2 Essentials | $12 |
| X2 Pro | $29 |
| X3 Elite | $59 |
| X4 Enterprise | $79 |
❌ 8×8 Group Limitation
- Limited Pricing Plan Transparency
- Limited Customization Options
- Relies on Third Party Integration Software
How to find the right phone system platform for your business?
- Know what features and functionality you need: Thoroughly check on your requirements, ask for advice, and carefully attend demo sessions when choosing the phone system. Be extra careful about the features, pricing, and plan part as it will be crucial in the future, especially when you plan to scale up your business
- Make sure it’s easy to use: Make sure the UI is user-friendly and the learning curve isn’t steep as you will be heavily depending on agent training in the future.
- Know what kind of customer service you’ll be getting: Thoroughly check the most recent customer reviews and updates before deciding on the product.
Conclusion
Even if JustCall is among the top VoIP phone systems, there are even better alternatives available that would make excellent replacements. You can choose a better option based on features, pricing, trials, demos, customer services & support, and demos.
We suggest that you go with KrispCall since it’s one of the better options available instead of Jus. One of the greatest VoIP phone systems is KrispCall, which has enterprise-level features, great customer reviews, affordable price plans (beginning at $12/user/month if paid annually), good call quality, and 24/7 customer support.
KrispCall meets all of your business needs, regardless of its size, whether it’s a small business with 10 – 50 employees with a tight budget or a major enterprise in search of the latest cutting-edge features. Schedule a free demo now. And find out if it meets your business requirements.
