Best JustCall Alternatives & Competitors

  • Last Updated: 30 Jan 24
  • 11 min read
justcall alternatives and competetiors

Looking for a better cloud phone system than JustCall? 👀

JustCall is indeed a robust cloud phone system, but it might not be able to fulfill all of your business needs, whether that’s due to limited features, limited flexibility, pricing, or any other reason.

Regardless of your reason, we have you covered. Here are the best JustCall alternatives we’ve gathered. 

With these replacements, you may be able to find solutions that are more aligned with your business needs than JustCall.

👓 Key Highlights

  • We have listed the 10 best JustCall alternatives and competitors based on customer reviews, features, and affordability.
  • KrispCall is one of the best alternatives in terms of affordability, features, call quality, and 24/7 human support.
  • Vonage is feature-rich, can smoothly handle businesses of all sizes, has a user-friendly UI, and offers good customer service.
  • Open phone services are best suitable for small businesses, startups and solopenures.

What is JustCall?

JustCall is an AI-powered customer telephony platform for instant Voice, SMS, and WhatsApp connections. It simplifies workflows, integrates with over 100 CRMs, and is trusted by more than 6,000 global businesses. 

JustCall

JustCall solution is cloud-based, so there’s no hardware to set up. You can take and receive calls from your mobile device, PC, or an IP desk phone. 

It offers Voice service that works on any device. Packages to meet your specific needs. 24×7 US-based, bilingual, expert support. Free software upgrades and new features.

Why you might want to Consider Alternatives for JustCall?

Although Justcall is well-known as a virtual cloud phone system that serves more than 70 countries, people are looking for an alternative because of a few restrictions and issues. 

Some of the restrictions and drawbacks that have led people to search for a JustCall Alternative include:

  • Lacks Customization and Integration: Businesses looking for highly customized solutions, such as bespoke call flows, cannot find the customizable option in the JustCall phone system. Although it integrates with well-known tools, it does not integrate with common or basic business tools that are necessary to complete the task. 
  • Pricing and Limited Capabilities: JustCall lacks some of the more sophisticated capabilities offered by its rivals, such as video conferencing, sentiment analysis, and real-time transcriptions. The basic plan is reasonably priced, but if you require further features and functionalities, they are available as add-ons that could raise the price.

10 JustCall alternatives and competitors to Check Out

There are many JustCall substitutes available, but only a few meet the needs of most business owners. Based on the following criteria, we selected the top alternatives:

  • Pricing
  • Features that scale with your business
  • Third-party integrations
  • Customer service
  • Global Coverage
  • Business-Oriented Solutions
  • 24/7 Customer Support
ProductPricingKey FeaturesBest For
KrispcallStarts at $12/user/yearUnified callbox, automatic transcription, recording, integrations & moreRemote teams, call centers, BPO services, international calling
Vonage$13.99 per month/userUnlimited calling & texting, auto attendant, call recording, integrationsSmall businesses, startups
CloudTalkStarts at $25/monthOmnichannel communication, AI-powered features, advanced reporting, CRM integrationsMid-sized businesses, sales teams
Talkdesk$75/user/monthScalable cloud solution, advanced call routing, workforce optimization, analyticsLarge enterprises, contact centers
Nextiva$18.95 per month/userUnified communications platform, video conferencing, mobile app, collaboration toolsAll business sizes, remote teams
OpenPhone$15 per month/userPay-as-you-go pricing, virtual phone numbers, call forwarding, basic integrationsSolopreneurs, freelancers, budget-conscious businesses
Grasshopper$0 forever up to 10 usersVirtual extensions, custom greetings, call forwarding, mobile appSolopreneurs, small teams, home offices
AircallStarts at $30/monthPower dialer, call recording, integrations, team collaborationSales teams, outbound call centers
RingCentralStarts at $20.00 per user per monthCloud PBX, video conferencing, team messaging, integrationsAll business sizes, collaboration-focused teams
8×8Starts at $12/monthUnified communications platform, global reach, advanced features, integrationsLarge enterprises, multinational companies

1. Krispcall 

KrispCall is one of the best JustCall alternatives with its robust features at affordable pricing. With coverage in more than 100 countries, it has earned the trust of more than five thousand global companies. Perfect for businesses of all sizes, KrispCall manages both inbound and outbound calls effortlessly.

KrispCall is renowned for its 99.999% uptime reliability and excellent 24/7 human customer support.

krispCall best alternative to justcall

KrispCall offers a unified call box for efficient communication management. This unique feature allows you to manage your personal, business, and corporate telephony needs from one user-friendly dashboard. 

KrispCall integrates with powerful tools like HubSpot CRM, Pipedrive, and Zapier to better call handling, better account management, and ultimately enhance customer communication. 

  KrispCall’s Features

💰 KrispCall’s Pricing

Essential$15/user/month
Standard$40/user/month
Enterprise  Custom

  ❌ KrispCall’s Limitations

  • Limited Integrations.
  • Incompatible with Windows and Linux systems.

What our Customers are Saying

“Good choice if you travel a lot. Could connect with my team easily from mobile phone. Also some features are great for if you share clients and contacts. You get to see what’s happening with your clients in the app and work together with your team to get clients onboard.”

Amanda Wong, Independent Consultant

2. Vonage

Vonage Business communication is one of the most popular substitutes for JustCall. It provides a unified communication platform where you can work more productively by connecting phone, message, and video calls from anywhere in the world.

vonage as justcall alternative

With over 40 robust features, you have the ideal mix of control and flexibility, providing everything your company needs to operate more efficiently. You can collaborate nearly anywhere and control your messages from any device with the Vonage Mobile app. Vonage’s 99.999% uptime reliability guarantees the highest level of efficiency.  

🔍 Vonage Features

  • Voicemail to email
  • Automated Attendants
  • Browser Extension
  • Conference Calls
  • Screen Sharing

💲 Vonage Pricing

PlansPricing
Basic $13.99 per month/ per user
Premium $20.99 per month/per user
Advanced $27.99 per month/per user

3. CloudTalk

CloudTalk is one of the feature-rich VoIP phone systems and is also a good alternative to JustCall. It provides 70+ features and seamless CRM/helpdesk integrations to empower your sales and customer service teams to soar. Craft the perfect calling experience, boost efficiency, and delight your customers, all from the cloud.

cloudtalk as justcall alternative

CloudTalk is suitable for small types of businesses and integrates with CRM tools like Zendesk and HubSpot. Cloudtalk empowers startup businesses to improve their customer service and experience with their remote workforce. It provides help desk and email support regarding the types of plans you have purchased.

🔍 CloudTalk Features

  • Personalized Messages
  • Call Recording
  • IVR
  • Real-time Dashboard
  • Call Monitoring
  • Performance Reports

💲 CloudTalk Pricing

PlansPricing
Starter$25 per user per month
Essential$30 per user per month
Expert$50 per user per month
CustomContact Sales

CloudTalk Limitation

  • No Mobile Apps 
  • Lacks common features like Webinar
  • Lacks User-friendly Interface

4. Talkdesk

Talkdesk stands above the typical contact center solution and is a good replacement for JustCall. They offer a powerful suite of services designed to elevate your business, from B2B sales and marketing to fully outsourced contact center operations. Whether your business is small or large, they offer flexible solutions tailored to your specific needs. 

talkdesk as justcall alternative

Talkdesk integrates advanced technology, skilled professionals, and a socially responsible model to deliver exceptional results. They handle inbound and outbound calls, email and chat support, and even social media monitoring. 

🔍 Talkdesk Features

  • CRM Integration
  • Global Reach
  • Customizable Options
  • Omnichannel Support

💲 Talkdesk Pricing

PlansPricing
Essential$75/user/month
Standard$95/user/month
Enterprise$125/user/month

Talkdesk Limitation

  • Not suitable for small business 

5. Nextiva

Nextiva is a VoIP cloud telephony company and is a good substitute for JustCall. It assists companies in fostering closer relationships with their clients. Using a combination of phone, video, chat, SMS, collaboration, and survey channels, Nextiva helps companies of all sizes get the information they require at the right moment to deliver exceptional customer experiences and boost revenue.

nextiva as justcall alternative

Businesses can add applications such as sales and productivity tools at any time, and Nextiva lets them scale up or down as needed 

🔍 Nextiva Features

  • Video Calls
  • Automated Attendants
  • Instant Messaging
  • Conference Calls
  • Call Routing
  • Mobile Access
  • Screen Sharing

💲 Nextiva Pricing

PlansPricing
Basic $18.95 per month/ per user
Premium $22.95 per month/per user
Enterprise$32.95 per month/per user

6. OpenPhone

OpenPhone is a relatively new cloud phone for business and is another substitute for JustCall on our list. OpenPhone is a simple, collaborative phone for businesses and is designed to be intuitive and effective. It offers powerful calling, messaging, and a lightweight CRM. It works great for individuals and teams and allows you to share a phone number with teammates, like an inbox. 

openphone as justcalll alternative

OpenPhone’s rich integrations and configurability enable organizations to boost customer happiness and employee efficiency, which in turn promotes growth. Furthermore, it is available in the browser, iOS, and Android.

🔍 OpenPhone Features

  • Voicemail to email
  • Automated Attendants
  • Browser Extension
  • Conference Calls
  • Screen Sharing

💲 OpenPhone Pricing

PlansPricing
Basic $15 per month/ per user
Premium $23.99 per month/per user

7. Grasshopper

Another option for JustCall is Grasshopper, a virtual phone system suitable for solopreneurs and small-sized businesses that use an internet connection to make and receive calls. It is easy to set up on mobile and desktop devices, where you can make business calls and texts to your customers.

grasshopper as justcall alternative

Grasshopper offers features like automated greetings, wifi calling, extension, virtual receptionist, call forwarding, team messaging, auto attendant, customer greetings, and many more. It provides reliable customer support and services via phone, chat, and email.

🔍 Grasshopper Features

  • Team Messaging
  • Auto Attendant
  • Custom Greetings
  • Voicemail Transcription

💲 Grasshopper Pricing

PlansPricing
Grasshopper$0 forever up to 10 users
Grasshopper SMB$175 billed annually
Grasshopper PRO$145 billed annually
Grasshopper ENT$180 billed annually

8. AirCall

AirCall is a cloud-based Voice platform and is another replacement for JustCall. It works flawlessly with most of the popular help desk and productivity tools. The goal of Aircall’s development is to provide accessible, transparent, and cooperative phone help.

aircall as justcall alternative

AirCall is trusted by more than 15,000 businesses globally, and admins can add numbers from more than 100 countries instantaneously and gain rich insights through real-time analytics. Air call is available on both Desktop and Mobile phones.

 🔍 AirCall Features

  • Video Calls
  • Automated Attendants
  • Instant Messaging
  • Conference Calls
  • Call Routing
  • Mobile Access
  • Screen Sharing

💲 Aircall Pricing

PlansPricing
Basic $30 per month/ per user
Premium $50 per month/per user
EnterpriseContact Sales 

9. RingCentral

Another best alternative for JustCall is RingCentral. Unlimited calls, global reach, industry-leading technology—RingCentral has it all. With over 400,000 businesses already thriving with their communication platform. It has been renowned as the 2023 Gartner Magic Quadrant for UCaaS globally.

ringcentral best justcall alternative

RingCentral MVP transforms your every call into a crystal-clear conversation with modern noise-busting technology. It also provides features like visual voicemail, exceptional video conferencing, and real-time metrics which makes smooth, seamless communication.

🔍 RingCentral Features

  • Video Meetings & Webinar
  • Collaboration
  • Meeting Insights
  • Ring Out
  • Team Messaging
  • Automatic Call Recording

💲 RingCentral Pricing

PlansPricing
Essential$20.00 per user per month
Standard$25.00 per user per month
Premium$35.00 per user per month
Ultimate$33.99 per user per month

Ring Central Limitations

  • Slow UI
  • Not User-Friendly
  • Connection Issues
  • Bad Customer Service

10. 8X8

8×8 is another better option than JustCall. It offers both cloud and on-premise contact center solutions and also outsourced lead outsourcing to scale your tech business globally. It helps the business to obtain its maximum potential by creating strategies like marketing, sales, and consulting.

8x8 as  justcall alternative

8×8 specializes in complex customized solutions for businesses by offering comprehensive features like ACD and workforce management tools. It is suitable for large businesses, where its contact center solutions can be customized according to their needs.

🔍 8×8 Features

  • ACD
  • Live Chat
  • CRM Integration
  • Email Support
  • Interactive Voice Response System
  • Real-Time Reporting 

💲 8×8 Pricing

PlanMonthly Price per User
X2 Essentials$12
X2 Pro$29
X3 Elite$59
X4 Enterprise$79

8×8 Group Limitation

  • Limited Pricing Plan Transparency
  • Limited Customization Options
  • Relies on Third Party Integration Software

How to find the right phone system platform for your business?

  • Know what features and functionality you need: Thoroughly check on your requirements, ask for advice, and carefully attend demo sessions when choosing the phone system. Be extra careful about the features, pricing, and plan part as it will be crucial in the future, especially when you plan to scale up your business
  • Make sure it’s easy to use: Make sure the UI is user-friendly and the learning curve isn’t steep as you will be heavily depending on agent training in the future.
  • Know what kind of customer service you’ll be getting: Thoroughly check the most recent customer reviews and updates before deciding on the product.

Conclusion

Even if JustCall is among the top VoIP phone systems, there are even better alternatives available that would make excellent replacements. You can choose a better option based on features, pricing, trials, demos, customer services & support, and demos. 

We suggest that you go with KrispCall since it’s one of the better options available instead of Jus. One of the greatest VoIP phone systems is KrispCall, which has enterprise-level features, great customer reviews, affordable price plans (beginning at $12/user/month if paid annually), good call quality, and 24/7 customer support.

KrispCall meets all of your business needs, regardless of its size, whether it’s a small business with 10 – 50 employees with a tight budget or a major enterprise in search of the latest cutting-edge features. Schedule a free demo now. And find out if it meets your business requirements.

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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