- Last Updated: 14 Dec 22
- 16 min read
Best RingCentral Alternatives & Competitors in 2023
- Last Updated: 14 Dec 22
- 16 min read
In VoIP, businesses and individuals can communicate by phone over the internet. The advantage of this is that you can speak to anyone worldwide using a computer or phone equipped with VoIP capability at a fraction of the cost.
From low cost to flexibility and increased productivity, VoIP offers wide benefits, making them ideal for business.
If you own a business, you understand how important it is to effectively communicate with customers and clients. It is also probably known that, even though emails and chats are good and all, the phone is still the most prioritized means of communication for customers.
That means a good mix of different communication channels is all you need for your business.
While there are multitudes of business phone systems that function on VoIP, not all of them are created equal. Though they all serve the same purpose, they are somehow unique in their own way. One such app that has been prominent in the VoIP industry is RingCentral.
In terms of features, it’s a fairly advanced business phone system that provides many key services needed by companies of large sizes.
Being a VoIP provider, it is indeed cheaper than traditional phone systems, but it is still costly when compared to a few other services that offer the same features.
On the other hand, you may want to look for RingCentral alternatives, its competitors, and similar services like RingCentral if you’re running a startup or small business. We’ll take a look at some of the best RingCentral alternatives and see which works best for you.
Before getting started, let’s review RingCentral, its top features and functionality.
Based in the United States, RingCentral offers phone support for various countries, including Canada, France, Germany, South Korea, Australia, and many more.
RingCentral has been a big name in the online communication space since its inception as a business phone system in 1999.
The app is similar to slack in the communication niche and offers feature-rich plans that come with multiple call management features like call forwarding, call screening, shared lines, call flips, and many more.
Besides phone support, the features expand to SMS, internet fax, and several other ways for your clients or customers to get in touch with your business.
Furthermore, RingCentral makes it easy to connect all your work applications in a single frame since it integrates with a number of other services like Slack, Zapier, Zendesk, Salesforce, and others.
When it comes to pricing, RingCentral has a complex pricing structure that ranges from $19.99 to $34.99 per user per month. Of course, this price depends on your preference (what features, how many users, and your subscription).
The most advanced features, such as video conferencing, call recording, integrations, and 24/7 support, are available only on higher-priced plans.
10 Best RingCentral Alternatives & Competitors: Similar services but better
Despite its great features, many companies are seeking out better alternatives and overall solutions. After all, it cannot cover all aspects.
On the other hand, its setup is complex and somewhat hard to use. You’ll need a dedicated IT person on the team to get the job done.
Based on several criteria such as Pricing, Ease of use, Features, and Integrations, we’ve compiled a list of best RingCentral alternatives. The below-mentioned tools and software provide similar services like RingCentral but are better in some or most aspects. Let’s get right into it.
KrispCall is the latest offering in the VoIP industry that helps you manage your personal, business, and corporate telephony requirements from a single app (Web, Android, iOS).
KrispCall helps you own national, toll-free, local, shortcode, and international numbers (for over 100 countries) in no time. The solutions offered by KrispCall include;
- Cloud Telephony
- Call Center Software
- Contact Center Software
- Sales Dialer
- Sales Automation
- CRM Phone System
KrispCall is a unified communication system that offers an advanced form of communication in addition to voice calls. With its scalable and flexible telephony solution, you can synchronize voice, data sharing, instant messaging, and more on smartphones, desktops, and laptops.
While it offers many of the same features as RingCentral, some of its most prominent features include the ability to add multiple phone numbers to one account. Having multiple phone numbers all under one VoIP account simplifies and streamlines operations for businesses.
There are three subscription plans to choose from. Essential Plan is the least expensive of all, which merely costs $15 monthly per user. This package offers almost every feature needed for small businesses, startups, and freelancers.
This includes call management features like Number sharing, Call blocking, and Call monitoring, integration with essential business toolsets, and many more. However, you can add only up to five members to this plan.
For mid-size businesses, there is a standard plan that costs $40 monthly per user. There are unlimited users, advanced reporting, unlimited call recording and storage, and integrations with tools like Pipedrive, Salesforce, Hubspot, and many more.
The next one is the Enterprise Plan, recommended for big companies and large enterprises. The package includes a greater range of integrations, advanced analytics, developer support, and a dedicated account manager.
KrispCall Vs RingCentral
While it offers many of the same features as RingCentral, some of its most prominent features include the ability to add multiple phone numbers to one account. Having multiple phone numbers all under one VoIP account simplifies and streamlines operations for businesses. See the comparison.
|Pricing||Starts at $15 per month per user||Starts at $19.99 per month per user|
|Location or International numbers||100+ international numbers||Limited|
|Conference call greeting message||Customizable||Non-customizable|
|Reporting||Precise||Limited and often delayed|
2. Ooma office
Ooma Office would be another noteworthy alternative to RingCentral. It offers everything a small business owner needs in a phone system. With easy setup and 35+ features that include video conferencing, virtual receptionist, call recording, multi-ring, enhanced call blocking, and many more, Ooma is best for budget-conscious businesses.
The pricing structure ranges from $19.95 to $24.95 per user per month provides almost every call management features RingCentral has to offer. You can access following advanced features for less cost as compared to the RingCentral plan;
- Caller Info Match
- Enhanced Call Blocking
- Voicemail Transcription
- Video Conferencing
Ooma Office’s Pricing
The cheapest plan of the Ooma office starts at $19.95 per user per month, where you’ll get +35 business features such as call routing, digital voicemail, and more. However, the plan lacks features such as call recording, voicemail transcription, and a desktop app.
You’ll get these features plus additional features like enhanced call blocking, caller info match, etc. in the pro plan that costs $24.95 per user per month.
Ooma Office Vs RingCentral
Here’s how Ooma Office features look like in the side-by-side comparison with KrispCall.
|Pricing||Starts at $19.95 per user per month||Starts at $19.99 per user per month|
|Best for||Up to 500 users||1000+ users|
|Call center management||Yes||No|
|IVR / Voice Recognition||Yes||Yes|
One of the best things about Ringblaze is its pricing plan. The pricing is single and crystal, where all you have to pay is $15 per user per month (billed annually). The plan includes unlimited calls to the US and Canada, free local number, and several other call management features.
Ringblaze is a capable business phone service with more functionality, ease of use, and low cost. It is ideal for small businesses having a global customer base. You can operate your business from anywhere with Ringblaze because it does not require businesses to specify a location.
Ringblaze offers some distinct features like call assignment, which allows you to assign calls to individual agents.
Also Read: Best Line2 Alternative & Competitors in 2023
One of the best things about Ringblaze is its pricing plan. The pricing is single and crystal, where all you have to pay is $15 per user per month (billed annually). The plan includes unlimited calls to the US and Canada, a free local number, and several other call management features.
RingBlaze vs RingCentral
RingBlaze indeed goes easy on the wallet when compared to RingCentral. When it comes to features, here’s how these two stacks up in a head-to-head comparison.
|Pricing||Only one plan ($15 per user per month)||Starts at $19.99 per month per user|
If you have a small business that requires a basic call management feature, Grasshopper is the ideal solution. Just like RingCentral, Grasshopper has been around for a long time and covers a wide range of business industries.
What makes Grasshopper different than RingCentral is its target user since the former is mainly focused on solopreneurs and small businesses. The pricing range from $26 to $80 per month when billed annually.
The pricing ranges from $26 to $80 per month when billed annually. Grasshopper’s plans for solo, partner and small business costs $26, $44, $80 per month respectively.
Unlike most VoIP services, the company’s prices are not per user, therefore the service is particularly affordable for companies experiencing rapid growth.
Though the plans lack advanced VoIP features like CRM integration, video conferencing, and unified messaging.
Grasshopper Vs RingCentral
Grasshopper’s unique features set it apart from its competitors. And when compared with RingCentral, it boasts the following differences.
|Pricing||Starts at $26 per month||Starts at $19.99 per month per user|
|CRM integration||Can be connected through API||Yes|
|Ease of Use||Very easy||Easy|
|Analytics & Reporting||Extensive||Limited|
Vonage‘s feature set is pretty basic, just like RingCentral. You may call, send SMS, and message your teammates using the mobile app and desktop app. However, for the same price as RingCentral’s cheapest plan, you can become a premium user and connect to a desk phone and get access to advanced features like;
- Video conferencing
- CRM integrations
- Skills-based routing
- Global Voice Assurance
Vonage’s cheapest plan costs $19.99 per month per line (plus taxes and fees) while the price goes as high as $39.99 for their advanced plans. In between, there’s a premium plan designed for small and medium-sized businesses that starts at $29.99 per month/per line (plus taxes and fees).
This plan includes all the features included in the basic plan plus other features like CRM integration, Multi-level auto attendant, video conferencing of up to 100 participants, etc. However, for features like call recording on-demand, call groups, and visual voicemail, you have to go for Advanced Plan.
Though the plans seem affordable, the pricing can go up in no time with add-ons because it does hide a lot of extra costs.
Vonage Vs RingCentral
In the cloud telephony market, Vonage is indeed one of a kind. With its abound set of features, it gives tough competition to RingCentral. In the head-to-head comparison, these two share the following differences.
|Pricing||Starts at $19.99 per month per line (plus taxes and fees)||Starts at $19.99 per month per user|
|Integrations||Vonage App Center on all plans and CRM integration on upper tiers||Integrations available on upper-tier plans|
|International Calling||Yes||Charged based country’s specific rate per minute|
|Advanced Features on Entry-level Plan||Voicemail transcription, document sharing, call forwarding, presence, call flip, and team messaging||Team messaging, call flip, team messaging|
OpenPhone can be one of the best alternatives to RingCentral, offering no hidden charges for more than 20 users at a time. It is compatible with any device and best suited for solopreneurs at the same time.
They promise to build a stronger relationship with your customers and clients. It also allows separate professional contacts, customized information, and easy collaboration with your team.
The pricing structure of OpenPhone starts at $10 (standard), which makes it a customer’s consideration. However, some of the advanced features of OpenPhone that can be an alternative to RingCentral are:
- Unlimited calls
- Messaging and texting
- Web-based apps
- IOS and Android apps
OpenPhone pricing starts at only $10 per user per month, with some unique features such as calling to US and Canadian numbers, voicemail to text transcription, basic IVR, and many more.
While for your complex organizations or huge businesses, you may need its enterprise plans which are accessible only after you talk with their customer support.
OpenPhone vs. RingCentral
Here is the side-by-side comparison of OpenPhone and RingCentral:
|Pricing||It starts at $10/user/month.||It starts at $29.99/user/month.|
OpenPhone: Best RingCentral Alternatives for Powerful Calling.
DiaPad and RingCentral are much like each other, but when it comes to pricing, DialPad wins the game. DialPad is unified cloud communications, easy-to-use, and supports desk phones, desktop software, and has its own iOS and Android softphone applications.
The DialPad impresses everyone with its AI technology at an affordable cost. It also provides a 14-day free trial. The price of DialPad starts at $15. Some of the features that DialPad provides and can be the best alternative to RingCentral are:
- Easy Setup
- Free video conferencing
- Local number support for more than 50+ countries
- Unlimited video recording
The pricing of DialPad is unbelievable for such advanced features compared to RingCentral. It has three monthly and annual plans, and accordingly, it provides features to its users.
The pricing begins at $15 per user per month if you get billed with an annual plan; otherwise, it bumps to $20 per user per month.
Its pro plan begins at $25 per user per month (or $30 per user per month). It includes local number support, calling, CRM integrations, 24/7 customer support, and many more.
RingCentral vs. DialPad
If you’re looking for a similar niche to RingCentral, DialPad is easy on your wallet. However, here are two slack for a head-to-head comparison of DialPad and RingCentral:
|Pricing||Starts at $15 per user per month.||Starts at $19.99 per user per month.|
|Free trial||14- days||15-days|
|Sales Coaching||Available via any medium.||Limited|
|Transcriptions||native and available to all users.||Limited|
DialPad: Best alternatives of RingCentral for Pricing
CallHippo is a virtual phone system service provider that provides calling services at an affordable cost to solopreneurs, startups, businesses, and industries.
It fulfills features such as a flexible phone network, and local phone numbers with easier system implementation.
The pricing range of CallHippo begins at $15 per user per month. It provides any device with features, breaking down barriers and providing a unique, simplistic system. CallHippo has features which can be an excellent alternative to RingCentral such as:
- Team Collaboration
- International calling costs
- Email support
The pricing of CallHippo begins at $16 per user per month with features such as free number, forward-to-device, SMS, teams, and many more, which fulfill the demands of the clients and customers.
Its enterprise plan starts at $48 with unlimited calling, a free trial, custom reports, custom integration, etc. Compared to RingCentral, it is easy to set up, affordable, and easier to use for any business requirements of the potential customers.
CallHippo vs. RingCentral
CallHippo is one of the best RingCentral alternatives and most cost-effective alternatives to RingCentral. However, here are the side-by-side comparisons.
|Pricing||It starts at $15 per user per month.||It starts at $19.99 per user per month.|
8×8 is one of the best alternatives to RingCentral, which offers a single cloud platform. 8×8 is one of the excellent RingCentral alternatives for small businesses.
The price ranges from $29.99 to $59.99. 8×8 is the perfect VoIP provider, offering the right balance between features and usability for each client.
Some of the 8×8 features that can be alternative to RingCentral such as:
- Separate omnichannel contact center product
- Unlimited domestic calling
- Video Conferencing
- Content sharing
The pricing and plans of 8×8 are quite reasonable with advanced features beginning with $12 per user per month. It is reliable for small businesses offering auto-attendants, voice, SMS, and many more.
8×8’s X4 plan is advanced handling and analytics starting at $44 per user per month with features of unlimited voice calling around 48 countries, frontdesk receptionist and operators and more.
8×8 Vs. RingCentral
8X8 is one of the ringcentral competitors providing features similar to RingCentral.
Here are side-by-side comparison of RingCentral and 8×8:
|Pricing||Begins at $12 per user per month||Begins at $29.99 per user per month|
|Unlimited Domestic Calls||Yes||Yes|
|Analytics & AI||Yes||No|
|Unlimited Texting||Yes- Within US and Canada||No- $25 per user per month|
Line2 is the modern phone service with VoIP software that is affordable, easy to set up with no hardware and a wide range of features that can assist employees working together at any time.
Line2 helps to improve the productivity of the business and to provide clients more professional and trustworthy experience. Some of the features of Line2 that can be alternative to RingCentral are:
- Call recording
- Call routing
- Voice recognition
The Line2 packages and pricing ranges from $15.99 per user per month with features such as local number, toll-free number, unlimited calling and texting, and many more.
Its business plan starts from $25.99 per user per month with features such as call recording, voicemail transcriptions, advanced reporting.
Overall, Line2 is one of the best alternatives to RingCentral if you’re looking for something with similar features.
Line2 Vs. RingCentral
Line2 is a VoIP software providing services like ringcentral. So, here is a head-to-head comparison between Line2 and RingCentral.
|Pricing||Ranges from $15.99 per user per month.||Ranges from $29.99 per user per month|
|Virtual Call Center||Yes||No|
Every business is different, and they have their own sets of references. Hopefully, the alternatives listed out here help you to make a decision.
Moreover, choosing the option that increases productivity and makes their lives easier is always a good idea to take these products for a test drive together. We recommend that you try free trials or demos from the tools on this list or other tools you are researching before you buy.
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