how to get toll free number for business online
  • Arun Chaudhary
  • Last Updated: 05 Aug 22
  • 13 min read

How to Get Toll Free Number for Business Online?

  • Arun Chaudhary
  • Last Updated: 05 Aug 22
  • 13 min read

Getting a custom and memorable toll free number is a hectic job.  Do you want a memorable toll free number for your business that reflects your brand?

In this blog you’ll learn how to get a toll free number for business easily including

Let’s get started!

What is a Toll-Free Number?

Toll-free numbers are phone numbers you can call without being charged; instead, they charge the company that provides the service.

Businesses use it as customer service and for other few purposes. By offering a toll-free number, you will be able to reach potential customers more easily and make your business more convenient for them to reach you. It usually starts with code 800, 888, 877, 866, 855, 844, or 833.

For, e.g. 800–692–7753 is a toll free number of Apple USA.

When customers call the above number, they will not be charged; instead, Apple will be charged.

Customers feel important when they can call without having to worry about the cost.

Types of Toll-free Numbers for Business : How to get one?

There are different types of toll-free numbers based on the business requirement of a company, even though the basic functioning of all of them is the same. 

Some of the most common types of toll-free numbers are as follows:

1. International Toll-free Numbers

Toll-free numbers which do not impose a calling charge on international callers are called international toll-free numbers.

The basic purpose of these toll-free numbers is to increase the global outreach of a business. Since several multinational companies, today have customers worldwide.

Those businesses need to serve their customers better and more efficiently.

Let’s suppose a business located in the United States has its customer in the United Kingdom and Australia.

Then in such cases, an international toll-free number will allow the customers in UK and Australia to call the business located in the US without bearing any calling charges.

Thus, with the help of these phone numbers, businesses can grow their customer base by maintaining global visibility without changing their phone number.

How to buy international toll-free numbers quickly & easily?

Although purchasing an international toll-free number is not particularly challenging, KrispCall makes the process quick and simple.

Follow the below steps to purchase an international toll-free number from KrispCall:

Step 1: Go to KrispCall and click on the sign-in button.

Step 2: Fill up the required details then enter your workspace then select your payment plan. 

Step 3: After payment now you will be directed to your dashboard. 

Step 4: From the dashboard go to the setting on the left side, and click on it, then click on my number where you can get all types of the toll-free number you needed. 

Step 5: Select the country and check mark on the toll free number type then hit the search button.

UK Toll Free Numbers

Step 6: Select the toll-free numbers from the list then click on buy number and put its suitable name.

Step 7: Once you finish adding the number confirm your payment and enjoy the international toll-free number for your business. 

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2. Domestic Toll-Free Numbers

As its name suggests, a domestic toll-free number is domestic or national. In other words, domestic toll-free numbers cannot be called from outside of ONE country.

Since the domestic toll-free numbers are domestic, i.e., national numbers, the appearance of these numbers is determined by the national numbering plan.

This means that domestic toll-free numbers might have different appearances in different   However, most domestic toll-free numbers start with a prefix containing a number that is 800, 0800, 1800, etc.

The exceptions to these are the domestic toll-free numbers in Spain which start with the prefix 900, and Japan, which starts with 005.

How to buy domestic toll-free numbers quickly & easily?

Follow the below steps to purchase an domestic toll-free number from KrispCall:

Step 1: Go to KrispCall and click on the sign-in button.

Step 2: Fill up the required details then enter your workspace then select your payment plan. 

Step 3: After payment now you will be directed to your dashboard. 

Step 4: From the dashboard go to the setting on the left side, and click on it, then click on my number where you can get all types of the toll-free number you needed. 

Step 5: Select your domestic country from the list and check mark on the toll free number type then hit the search button.

Canada Toll Free Numbers

Step 6: Select the toll-free numbers from the list then click on buy number and put its suitable name.

Step 7: Once you finish adding the number confirm your payment and enjoy the international toll-free number for your business. 

3. Vanity toll-free number

Toll-free numbers with a personal touch that are memorable and easy to promote are vanity numbers. Vanity phone numbers are very easy to remember and would be a great choice for ensuring your company stands out amongst your competitors.

It’s easier to promote vanity phone numbers creatively due to how they are spelled or ordered. Additionally, vanity phone numbers make your brand more appealing.

How to buy vanity toll-free numbers quickly & easily?

Follow the below steps to purchase an vanity toll-free number from KrispCall from anywhere.

Step 1: Go to KrispCall and click on the sign-in button.

Step 2: Fill up the required details then enter your workspace then select your payment plan. 

Step 3: After payment now you will be directed to your dashboard. 

Step 4: From the dashboard go to the setting on the left side, and click on it, then click on my number where you can get all types of the toll-free number you needed. 

Step 5: Select the desired country and check mark on the toll free number type then click on advanced filters and filter by your suitable digit or name then hit the search button.

USA 833 Vanity Numbers

Step 6: Select the vanity toll-free numbers from the list then click on buy number and put its suitable name.

Step 7: Once you finish adding the number confirm your payment and enjoy the international toll-free number for your business. 

How does a toll-free number benefit your business?

Toll-free Numbers offer you lots of benefits that can help you grow your business. Some of the reasons to use a toll-free number are:

1. Improving customer satisfaction

One of the most compelling advantages of a toll-free number for your business is that they make it easy for your business to improve customer service and satisfaction.

With the availability of a toll-free number, your customers can get in touch with you more easily and get their questions answered.

Your customers will be able to contact you for any queries irrespective of the time of day, and they won’t even have to pay a single dime for contacting you.

So, providing your customers with easier access to your business increases the likelihood that they will remain your customers for a long time.

2. With Interactive Voice Response (IVR)

IVR solutions can be integrated with toll-free numbers. Since IVR technology allows incoming callers to navigate a phone system before connecting to a human operator, it opens up channels for self-service.

A technology that allows incoming callers to navigate a phone system before talking to a human operator. This is important as it opens up channels for self-service.

This means that IVR is a helpful tool for customers and can also be used to resolve simple queries based on the information provided by the customer.

With IVR solution, businesses can pre-record the answers to the basic questions regarding their products or services.

Thus, when a customer needs some additional information about the product, it can be of huge help. Further, it can also direct the caller to the website or collateral for extra information. Consequently, live agents can devote more time to complicated issues that require expert intervention.

3. Makes the business look more professional

Toll-free numbers make your business appear more established and professional. Also, the toll-free number can be accessed from anywhere inside a country. This means that your business will be able to extend outreach to a larger number of customers.

Also, your business can use the call-forwarding feature in the toll-free number to direct all the incoming calls from different country areas to the line that suits you.

4. They are easy to remember

Toll-free numbers with area codes are more accessible to memorize than ordinary phone numbers Thus, customers are more likely to call your business via a toll-free number, as a result of which your business can generate more sales.

5. They add portability to your business

Toll-free numbers do not require a physical address. Thus, you can relocate your business at any time, and the best part is your customers won’t even know about it.

No matter where you are, you can still be reached by your toll-free number by forwarding your calls to your cell phone or any other phone!

Also, another interesting fact about toll-free numbers is that once you purchase them, they will always be yours, even if you change service providers.

You don’t have to change your phone number if you’re relocating your business from one location to another. Portability is one of the significant benefits you can gain using a toll-free number.

6. They act as an effective marketing tool

It is very convenient to promote your toll-free numbers on marketing platforms to maximize your customer turnout.

In addition, you can directly link toll-free numbers with call extensions to take advantage of the click-to-call feature.

The majority of research have shown that users search and directly contact a business through the click-to-call option.

7. They are cost-effective

A toll-free number service is easy to set up & affordable for all types of businesses. Toll-free numbers have a lower subscription rate compared to regular telephone services.

Providers offer affordable monthly plans or cloud-based options (pay as you go), not requiring contracts.

8. Effective for a Larger Audience

A toll-free number can get you potential customers beyond your local area. It is excellent for businesses to expand their business with toll-free numbers.

Providing customers with phone numbers that are not local or ordinary broadens the appeal of the brand.

9. Credibility

A toll-free number is usually linked with a well-known company. And if you are about to start a start-up or a small company, getting a toll-free number can picture you as a brand in the market.

10. Convenient

With a cloud-based contact center and a toll-free number, you can communicate with your customers from any device remotely. You won’t miss any calls or interactions with your customers, and it will be easy for every team member.

800, 833, 844, 855, 866, 877, and 888 Toll-free numbers: Which one to buy?

The prefix you select for your toll-free number is influenced by your advertising strategy. 800 toll-free numbers are more popular on radio, television, and billboards compared to conventional advertising methods. 

Business analysts believe that conventional 800 numbers will generate more calls. There is a straightforward rationale for recognizing conventional 800 numbers as popular toll-free numbers.

However, you can purchase an 888, 877, 866, 855,844, or 833 toll free number and receive the same benefits if the desired 800 number is already in use.

Buying a Toll-free number: Things to Consider

1. Availability of Number

A toll-free number is a representation of your business. So before finalizing the phone number, check all the toll free number options that the vendor offers including : 

a. Repetitive or Easy-to-Remember:  Your toll-free number should be easy to remember. For, e.g., Numbers such as “1800-11-1313” or “1800-22-6969”. Because the numbers repeat, these sorts of numbers are simple to memorize. The cost for these types of numbers varies from vendor to vendor.

b. Vanity Numbers: Vanity numbers are those toll-free numbers in which you can include names, words, or acronyms you want to put. For, e.g., “1800-11-PLUMBER”. These types of numbers look attractive, are easy to remember for customers, and help in brand awareness and brand recognition.

c. Simple Toll-free Number: These numbers have no specific pattern, so they are difficult to remember, but they are easily available. These numbers are combinations of ten digits, a country code on the front followed by six numbers, e.g., “1800-42-5675”. It looks complicated but is the cheapest among all.

2. Phone Services

A vital factor in choosing the best toll-free vendors is their quality delivery. To ensure that your calling and customer experience go well, skilled toll-free vendors use a holistic approach by integrating the specifics of the procedures as inbuilt or add-on features.

Some of the services you should consider while getting a toll-free number are:

  • Call Recording
  • Amount of call minutes
  • Different Options for customization
  • Block Listings
  • API Integrations
  • On-Hold Sounds
  • Admin Portal
  • Dashboard Analysis

3. Pricing

Most of the vendors facilitate their customers with monthly, yearly, or pay-as-you plans with different prices. So before you start any business, a separate budget allocation for toll-free numbers will help.

The factors like call count, call duration, built-in features, etc., will affect the budget allocation for toll-free numbers. The business owner should also cover the payment for the incoming calls, so planning is required.

4. Customer Reviews

All the vendors who provide free toll numbers will promise you high-quality solutions. But you should make a background check on all of them and the services they promise.

You can check the reviews of the company and the services on social media platforms and websites. You can also contact old customers who are familiar with the vendor you are looking to contact.

5. Maintenance

Buying a toll-free number is just a half part. You should always plan to keep it smooth. The glitches and other technical issues come unannounced, and the downtime can hit your business pretty hard.

So you should always be ready for these issues, and you should consider buying from a reputed vendor. Inquire about the uptime vendors guarantee and also the time availability of the experts who can resolve your problem if one occurs.

Also, ensure that the service provider gives you a flexible porting number in the future without any complexities.

To sum Up

Choosing a perfect toll-free number can be an asset to your business, which helps to grow your business. 

With KrispCall, you can get simple and memorable all types of customizable toll free numbers at an affordable price.

Furthermore, KrispCall provides easy number porting options. So if you have already subscribed to other service providers, you can  easily switch to KrispCall without much hassle. 

The service is bundled with features like call recording, call forwarding, call transfer, Interactive Voice Responses (IVR), Automatic Call Distribution (ADC), etc.

So managing the calls will be simple and straightforward. And with KrispCall’s cloud telephony integration with CRM software, you can add more features and gain insightful information from call analytics.

And since you will be able to answer the calls from any softphone by downloading the app on smartphones, tablets, or desktops, there will be fewer chances of missing a customer call.

So why look further? You can give KrispCall a try. 

Schedule a free demo with KrispCall where you can try out their service and be the judge yourself.

Arun Chaudhary
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