By Bivek Khatiwada on 16 May 24
Posted in SMS
124 POSTS
Bivek Khatiwada
Bivek Khatiwada is a Senior Analyst at KrispCall with a wealth of knowledge in VoIP, virtual phone systems, and cloud call centers. His expertise allows him to elucidate the benefits and advancements of modern communication technologies.
text a landline
  • 7 minute read
What Happens If You Text a Landline?

You know what? The poll found that 35% of respondents prefer texting over phone calls, as indicated in a study…

21 Best Ways to Improve Your First Call Resolution Rate
  • 14 minute read
21 Best Ways to Improve Your First Call Resolution Rate

Imagine you are a customer calling 📞 a helpline because you have a problem. You need assistance desperately and quickly. …

what is voip termination feature image
  • 8 minute read
What Is VoIP Termination and Why Do You Need it?

Businesses use voice-over-Internet Protocol (VoIP) to manage communication infrastructure. VoIP offers affordable and flexible features for voice calls. One important…

What is Email Enrichment How Does It Work
  • 9 minute read
What is Email Enrichment? How Does It Work?

Email marketing has become one of the best budget-friendly tools 😀 for business owners worldwide. However, many businesses are still…

Why Your Contact Center Need a CRM Like HubSpot
  • 9 minute read
Why Your Contact Center Need a CRM Like HubSpot?

If you are struggling to provide a better customer experience, then it’s time to invest in a CRM system like…

why wont my phone call out
  • 7 minute read
Why Won’t My Phone Call Out?

Have you ever encountered a situation where your phone won’t let you make a phone call out? 📵 It can…

How Integrating CRM with VoIP Boosts Sales Efficiency
  • 9 minute read
How Integrating CRM with VoIP Boosts Sales Efficiency?

Are you willing to improve your sales efficiency? Have you ever wondered 🤔 what happens when VoIP technology is combined…

Customer Dissatisfaction: How to Manage and Prevent Unhappy Customers
  • 13 minute read
Customer Dissatisfaction: How to Manage and Prevent Unhappy Customers?

It's common for businesses to lose sales due to dissatisfied customers. Whether the problem is a product defect, service gap,…

Why Do Businesses Need to Invest in Omnichannel Customer Support
  • 9 minute read
Why Do Businesses Need to Invest in Omnichannel Customer Support?

Are you burdened by the costs of high-priced communication channels when reaching out to your valued customers? 😑 According to…

Steps to develop a CRM strategy for growth
  • 10 minute read
10 Steps to Develop a Winning CRM Strategy for Growth 

Imagine walking into your favorite bakery😍, and before you say a word, the baker hands you your usual croissant, steaming…

Seamless Customer Communication Key Strategies
  • 10 minute read
Key Strategies That Build Seamless Customer Communication

Are you struggling to keep up with the volume of messages📧 from your potential customers and clients, or having difficulties…

Omnichannel Routing Everything You Need To Know
  • 10 minute read
Omnichannel Routing: Everything You Need To Know

Customers expect personalized and consistent experiences across all channels in today's digital age. Recent data from a BRP report shows…

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