Best Toky Alternatives and Competitors

  • Last Updated: 02 Jan 24
  • 12 min read
Best Toky Alternatives and Competitors

Are you searching for something better than the Toky VoIP phone system in 2024? 🤔

Toky phone system is best, but it requires features and support on all devices, potential customer support issues, or any other dissatisfaction that might lead you to consider alternatives.

Whatever your motive is – you’re in the right place!  ✅ We’ve got a list of the 10 best Toky alternatives. 

These alternatives are here to improve things, whether enhancing customer experience, making operations smoother, or offering advanced functionalities.

🔑 Key Points

  • Here, We have listed the Best 10 Toky Alternatives and competitors according to user testimonials, features, quality, user support, and pricing & availability.
  • MightyCall provides Extensive Integration Capabilities – with more than 30 CRM Tools.
  •  3CX has built-in WebRTC video conferencing features that provide clear audio and video quality.
  • KrispCall is the best Top alternative for Toky in terms of features, pricing, customer support, & good audio quality.

Let’s Get Started!

What is Toky?

Toky is a VoIP phone system that empowers businesses of all sizes to use a flexible and efficient communication platform. It eliminates the traditional approach of calling, embraces cloud phone systems, and gives businesses a better way to communicate with customers and manage calls from devices like phones, tablets, and PCs.

toky alternatives and competitors

Toky phone system has been providing its services to more than 60 countries and offers local and toll-free numbers globally. It provides a wide range of features like IVR Phone Tress, Call Monitoring, Live Calls, Notes and Tags, Click To Call, and many more. It is available on both Android and IOS applications, which is easy to use and configure the system.

Why are people looking for a Toky alternative?

Toky is renowned as a virtual cloud phone system providing its services to more than 60 countries, but due to some limitations and drawbacks users are seeking an alternative.

Some of the limitations and disadvantages due to which people are looking for a Toky Alternative are:

  • Lacks Customization Options: Toky phone system lacks the customizable option that a business that seeks highly tailored solutions like Custom call flows. 
  • Integration Limitation: While it integrates with popular tools, it lacks integration on basic and common business tools required for operating the task.
  • Pricing Plan & Add-ons: The basic plan is affordable while advanced features & functionalities come as add-ons that might increase the cost depending on your needs.
  • Lacks Advanced Features: Compared to its competitors, Toky lacks some of the advanced features like sentiment analysis, real-time transcriptions, and video conferencing.

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10 Best Toky Alternatives and Competitors

Many alternatives and competitors of Toky are available in the global market. Some options are available but they may not meet users who are seeking better options. 

We have selected the 10 Best Toky alternatives & competitors in 2024, based on the following criteria:

  • Exclusive Features
  • Pricing Tiers
  • User Testimonials
  • Wider Coverage
  • Customer Support

Here is what we found in the Best Toky Alternatives Comparison overview:

ProvidersPricingFeaturesBest for
KrispCallStarts at $12/user/yearCall Routing, Call Analytics, Unified Callbox, Shared Number, DNS mode for AgentsSmall to large-sized businesses
TalkdeskStarts at $75/user/month Automated Notification, Call Monitoring, IVR Menus, Call TransferSmall to large-sized businesses
CloudTalkStarts at $25/user/monthLocal Numbers, SMS, Call Blocking, Unlimited CallingSmall to large-sized businesses
AircallStarts at $30/user/monthIVR Menus, Call Queueing, Global Reach, Click To CallSmall to large-sized businesses
GrasshopperStarts at $29/monthCustom Greetings, Voicemail With Transcription, Call Forwarding, Offers Virtual Number Small to large-sized businesses
VonageStarts at $19.99/user/month Voicemail to email, Vonage Meetings, Business SMS, Admin PortalSmall to large-sized businesses
RingCentral MVPStarts at $17.99/user/month Call Logs, Business SMS & MMS, Team Collaboration, Advanced AnalyticsSmall to large-sized businesses
MightyCallStarts at  $15/ user/monthACD, Ring Groups, Call Routing, Auto AttendantSmall to large-sized businesses
Five9Starts at $149 per monthAppointment Management, Activity Dashboard, Call Analytics, Screen Pop upSmall to large-sized businesses
3CXStarts at $175 per yearVoicemail Transcription, 3CX Meet Link, Call Reports, Live ChatSmall to large-sized businesses

1. KrispCall

KrispCall, the best choice as a Toky Alternative, is a cloud-based virtual phone number that helps businesses of all sizes, enhance their customer communication with this business software solution. It has reached its service to more than 100+ countries & built trust with more than 4500+ customers across the world, KrispCall provides affordable and advanced features that are suitable for all business solutions.

best Toky alternative: KrispCall

The best features of the KrispCall VoIP Phone system are Call analytics and sentiment analysis, which aim to give valuable insights into call performance, customer interactions, and areas of improvement.

KrispCall phone system is a Unified Communication platform that has central hubs for managing all the communication tasks from a single dashboard for managing all the business activities by handling both inbound and outbound calls, voicemail, SMS, call forwarding, call transfer, and many more.

KrispCall stands out as the best option for the Toky alternative, is easy to set up and use, has affordable pricing tiers, comes with advanced features, and has great customer service with 24/7 human support.

🔍 KrispCall Features

  • Global Calling
  • Smart IVR Menus
  • Simultaneous Call Handling
  • Call Routing
  • Call Transfer
  • In-app Call analytics

 💲 KrispCall Pricing

Essential$12/user/year
Standard$32/user/year
EnterpriseCustom

What our Customers are Saying

KrispCall has been a great tool for my business. It’s become easy for our team to talk with each other and share contacts. We integrated our Slack account with KrispCall, so calling our clients has been easier.Robert Smith, Business Development/ Tech and E-commerce

I have been using KrispCall for a few months and it’s so easy to manage contacts. I mostly use their mobile app to talk to clients. It’s like using any other chatting apps, very easy to navigate, call up contacts and look into contact history. KrispCall has been just great for handling client calls and passing calls down to my team.”  – Betty Preston, Business Development Manager

❎ KrispCall Limitations

  • Noncompatible with Windows, Mac, and Linux systems
  • Call Barging and Bulk Messages features, are still in progress.

2. Talkdesk

Talkdesk is a VoIP cloud phone system built on a cloud CX Platform, that provides a set of robust features like omnichannel communication, automation capabilities, and advanced analytics, to simplify customer interactions and empower agents.

talkdesk as toky alternatives

Talkdesk has AI-integrated features like sentiment analysis, next best action, & topic identifications, for analyzing the call data, and customer conversion, and helps to generate valuable insights for both agents and managers.

🔍 Talkdesk Features

  • Automated Notification
  • Call Monitoring
  • IVR Menus
  • Call Transfer

💲 Talkdesk Pricing

CX Cloud Essentials$75 per user per month 
CX Cloud Elevate Plan$95 per user per month
Cloud CX Elite Plan$125 per user per month
Experience CloudsQuote-based

❎ Talkdesk Limitations

  • Lacks tools like Customization Options, Chatbot, Speech Analytics
  • High Pricing Plan
  • Missing features like No Automatic Recording, Conferencing Calling

3.CloudTalk

CloudTalk can be another replacement as Toky Competitor is a VoIP phone system that provides more than 70 features and integrates with other business tools like CRM, Helpdesk, and E-commerce to empower your sales and customer service teams to soar. 

cloudtalk homepage

CloudTalk’s best feature is the power of automation tools like Auto Attendant., which greets the customer, directs them to a department of their call query,  and even schedules an appointment for the customer, enhancing customer satisfaction and experience in a short time.

🔍 CloudTalk Features

  • Local Numbers
  • SMS 
  • Call Blocking
  • Unlimited Calling
  • Call Routing

💲 CloudTalk Pricing

Starter$25 per user per month
Essential$30 per user per month
Expert$50 per user per month
CustomContact Sales Team

❎ CloudTalk Limitations

  • Lacks features like Real Time Call Transcription 
  • Phone Carrier Limitation
  • The Mobile App is unavailable 

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4. Aircall

Aircall is a reliable virtual phone system that provides its services to more than 100 countries globally and can be a great substitute as a Toky Competitor. Aircall VoIP phone system helps you to connect customers worldwide by using it from a Mobile app or browser.

aircall homepage

The Aircall phone system is easy to use, has affordable pricing plans, and provides good audio and call quality. It integrates with various business tools like Salesforce, Hubspot, Slack, and many more. 

🔍 Aircall Features

  • IVR Menus
  • Call Queueing
  • Global Reach
  • Click To Call
  • Call Forwarding

💲 Aircall Pricing

Essential$30/user/month
Professional $50/user/month
CustomContact sales team

❎ Aircall Limitations

  • No Customer support for Macs or Chromebooks
  • Video Conferencing features are unavailable
  • Does not provide Unified Messaging except for SMS

5. Grasshopper

Grasshopper is also a suitable choice as a Toky Alternative, a cloud-based calling platform that has been providing its services in the business market for more than 18 years now. It is a simple-to-use and affordable virtual phone system that allows users to make both inbound and outbound calls, text, and many more.

grasshopper

Grasshopper is suitable for small types of businesses and solopreneurs who are looking to start a business that mainly focuses on customer and sales services, and enhances business productivity. It provides phone numbers like business phone numbers, vanity numbers, and second phone numbers.

🔍 Grasshopper Features

  • Custom Greetings
  • Voicemail With Transcription
  • Call Forwarding
  • Offers Virtual Number 

💲 Grasshopper Pricing

Solo$29 per month
Partner$49 per month
Small Business$28 per month

❎ Grasshopper Limitations

  • Can only manage Phone Extensions from a Computer, not a Mobile
  • Delay occurs during Voice Transmission
  • Does not offer a Call Recording Feature

6. Vonage

Vonage is a well-known brand in the Voip Business market which can be considered as a Best Toky Alternative. With 50+ features, Vonage is a VoIP phone system that offers enterprise-level products like contact center solutions, unified communications, and communication API.

vonage cloudphone homepage

Vonage is simple to use, has a suitable pricing plan, and provides unified communications features like call routing, toll-free numbers, cell phone integration, desktop plugins, and many more, to enhance your business communication and productivity. 

🔍 Vonage Features

  • Voicemail to email
  • Vonage Meetings
  • Business SMS
  • Admin Portal

💲 Vonage Pricing

Entry Plan$19.99 per user per month
Advance Plan$39 .99 per user per month

❎ VonageLimitations

  • Expensive Pricing Plan, and may incur hidden charges
  • The meeting is not suitable for a larger audience 
  • Lacks features like Voicemail to text, Online faxing

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7. RingCentral MVP

RingCentral MVP is a cloud-based communication phone system that eliminates the traditional phone system, for making business communication more efficient and better than before by using advanced features like call management, voicemail, unified communication, and many more.

ringcentral cloudphone homepage

Offering its services to more than 100 countries and being trusted by 400000 businesses, RingCentral MVP is the best communication solution – as a replacement for Toky alternative. It integrates with many CRM tools like Slack, Salesforce, Zapier, and many more.

🔍 RingCentral MVP Features

  • Call Logs
  • Business SMS & MMS
  • Team Collaboration
  • Advanced Analytics
  • Call Queuing

💲  RingCentral MVP Pricing

Essential$17.99 per user per month
Standard$23.99 per user per month
Premium$28.99 per user per month
Ultimate$33.99 per user per month

❎  RingCentral MVP Limitations

  • Improvement required for Video Conferencing
  • Limited Global Coverage
  • Issues occur during Integration with CRM tools

8. MightyCall

MightyCall is another choice as a Toky Competitor, providing a range of features for calling, customer care, & team management like call forwarding and recording, performance reports, visual voicemails, call flow configuration, shared call logs, and many more.

mightycall as toky alternatives

MightyCall is a cloud-based phone system that streamlines the business for teams of all sizes. The best features of MightyCall are the Extensive Integration Capabilities, it integrates with more than 30 CRM tools like Salesforce, Slack, Hubspot, and many more.

🔍 MightyCall Features

  • ACD
  • Ring Groups
  • Call Routing
  • Auto Attendant

💲 MightyCall Pricing

Core$15/user/month
Pro$20/user/month
EnterpriseContact Sales

❎ MightyCall Limitations

  • Core Plan lacks advanced features like Live Call Monitoring, Real-Time Analytics
  • Features like Call Recording and Voicemail Transcription are not available for International numbers.

9. Five9

Five9 is a cloud-based VoIP phone system that provides communication features for a business to handle all the calls like inbound and outbound from a single dashboard. It will be a good choice as a Toky Alternatives where it provides its services to more than 104 countries and has trusted 4500 customers globally.

five9

Predictive dialing capabilities are one the powerful features of Five9 that analyze the historical call logs and availability of agents to predict an optimal time to connect with live agents.

🔍 Five9 Features

  • Appointment Management
  • Activity Dashboard
  • Call Analytics
  • Screen Pop up

💲 Five9 Pricing

Digital$149 per month
Core$149 per month
Premium$169 per month
Optimum$199 per month
Ultimate$229 per month

❎ Five9 Limitations

  • Pricing Tiers are Costly
  • Charge extra for connecting a CRM
  • Lacks Customer self-service portal
  • Unable to use Apple devices with Five9 Software

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10. 3CX

3CX is a VoIP phone system that offers hosted PBX and On-premises solutions for all types of business sizes. It provides a plethora of features and advantages making a better option as Toky Alternatives. It has a user-friendly interface, where users can join from the browser without any logins

3CX homepage

3CX offers a free phone system for users to make both inbound and outbound calls. The best feature of the 3CX phone system is built-in WebRTC video conferencing that delivers clear audio and video for smooth and productive meetings.

🔍 3CX Features

  • Voicemail Transcription
  • 3CX Meet Link
  • Call Reports
  • Live Chat

💲 3CX Pricing

3CX$0 forever up to 10 users
3CX SMB$175 billed annually
3CX PRO$145 billed annually
3CX ENT$180 billed annually

❎ 3CX Limitations

  • Limited in Native Integrations
  • Higher Pricing Tiers
  • Windows Soft Client Interface does not meet users’ expectation

Conclusion

Toky is the best VoIP phone system but there are even better alternatives available on the market as a replacement. You can choose a better option based on its affordability, features, demos, trials, and customer services & support. 

We recommend you go for KrispCall as the best choice for Toky alternative, is one of the best VoIP phone systems with enterprise-level features, positive customer feedback, affordable pricing plans at $12/user/year, high call quality, with 24/7 human support.

No matter the size of your business, whether it’s a small venture with a limited budget or a large enterprise seeking advanced features, KrispCall caters to all your needs.

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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