Are you searching for something better than MightyCall in 2024? 🤔
MightyCall is good, but it needs features and support on all devices, potential customer support issues, or any other dissatisfaction that might lead you to consider alternatives.
Whatever your motive is – you’re in the right place! ✅ We’ve got a list of the 10 Best MightyCall alternatives for you.
These alternatives are here to improve things, whether enhancing customer experience, making operations smoother, or offering advanced functionalities.
🔑 Key Points
- We have listed the 10 Best MightyCall Alternatives and competitors according to customer testimonials, features, quality, and pricing.
- KrispCall ranks as the top alternative for MightyCall in terms of features, pricing, customer support, and audio quality.
- Dialpad excels in AI features like Sentiment Analysis, Real-Time Assists, and Visual Voicemail.
Let’s Get Started!
What is MightyCall?
MightyCall is a VoIP phone system that provides a virtual telephony system to all types of businesses including small to large businesses. It also provides online phone numbers to all businesses for enhancing customer support and services.
It eliminates the traditional phone system with the modem system, by providing a single communication platform for making and receiving calls, sending and receiving text messages, and many more.
One of the Best features of MightyCall is AI-built call Quality management for adjusting the audio quality – feels like talking in front of each other by eliminating background noise. MightyCall is also a reliable call center software for those businesses that emphasize on enhancing their customer and sales services.
Why are people looking for a MightyCall alternative?
MightyCall is renowned as a call center software, but due to its certain limitations and drawbacks users are seeking the best option.
Some of the limitations and disadvantages due to which people are looking for a MightyCall replacement are:
- Limited Features in Basic & Standard Plans: It lacks basic features like call recording, live call monitoring, & real-time analytics, which are essential for small businesses.
- Path to High Cost: When a team grows the need for advanced features is required, which leads to an increase in cost, making it less competitive to big companies.
- Limited Customization: It provides limited customization features, that it may not be flexible like other platforms.
- Limited Integration: MightyCall offers popular CRM tools integrations but lacks options for common business tools.
10 Best MightyCall Alternatives & Competitors in 2024
Many alternatives and competitors of MightyCall are available in the global market. Some options are available but they may not meet users who are seeking better options.
We have selected the Top 10 MightyCall alternatives & competitors in 2024, based on the following criteria:
- Advanced Features
- Pricing Plan
- Customer Testimonials
- Global Coverage
- Business-Oriented Solutions:
- 24/7 Customer Support
Here is what we found in the Top MightyCall Alternatives Comparison overview:
| Providers | Pricing | Features | Best for |
| KrispCall | Starts at $12/user/year | Call Routing, CRM Integrations, Call Analytics, Global Calling, CRM Integration | Small to large-sized businesses |
| Ooma | Starts at $19.95/user/month | Video Conferencing, Private Voicemail, Virtual Receptionist, Call Park | Small to large-sized businesses |
| RingCentral MVP | Starts at $17.99 per user per month | Meeting Insights, Ring Out, Team Messaging, Automatic Call Recording | Small to large-sized businesses |
| CloudTalk | Starts at $25/user/month | Unlimited Calling, Call Analysis, Caller ID, Speech To Text, Custom Greetings | Small to large-sized businesses |
| 8×8 | Contact Sales Team | Call Routing, Automated Call Attendant, 3-way Calling, Call Waiting | Small to large-sized businesses |
| 3CX | Starts at $175 billed annually | Real-time Analytics & Monitoring, Auto Callback, CRM Integration, Answering Business Texts (SMS) | Small to large-sized businesses |
| GoTo Connect | Starts at $27 per user per month | Real-time Analytics and monitoring, Auto Callback, CRM Integration, Answering Business Texts (SMS) | Small to large-sized businesses |
| Dialpad | Starts at $23 per user per month | Voicemail, Caller ID, Call Data & Analytics, AI Voice | Small to large-sized businesses |
| Nextiva | Starts at $25.95/user/month | Virtual Voicemail, Team Chat, Web Conferencing, Auto Attendant | Small to large-sized businesses |
| Aircall | Starts at $30 /user/month | Call Queuing, Time-Based Routing, Call Transcription, CallWhispering | Small to large-sized businesses |
1. KrispCall: Unified Callbox + Advanced Call Routing
With growing its trust with more than 4500 customers and reaching its service to more than 100+ countries across the world, KrispCall is one of the growing virtual phone systems that provide affordable and advanced features that are suitable for all business solutions. It aims to manage all the business activities by handling both inbound and outbound calls.
One of the best features of the KrispCall VoIP phone system is Unified Callbox, where all communication features are integrated into a single platform and aims to manage the users from a single dashboard.
It integrates with various tools like CRM, HelpDesk, and E-commerce, to make better communication and for enhancing customer services.
KrispCall stands out as the best MightyCall alternative, is easy to set up and use, has an affordable pricing plan, provides advanced features, has great customer service, and with 24/7 human support.
🔍 KrispCall Features
- Call Forwarding
- Simultaneous Call Handling
- Call Routing
- CRM Integrations
- Call Analytics
- Unified Callbox
- Shared Number
- Voicemail
- In-app Call analytics
- DNS mode for Agents
- Global Calling
- Smart IVR Menus
💲 KrispCall Pricing
| Essential | $12/user/year |
| Standard | $32/user/year |
| Enterprise | Custom |
What our Customers are Saying
“Was a bit skeptical about upgrading to VoIP but the team at KrispCall was great. We got the Enterprise Plan and they got us all features we needed to shift our PSTN contacts to KrispCall. Pricing was reasonable, and faced very few problems that the team resolved quite fast.” – Faizi Rahardian, Chief Operation Officer
“KrispCall allowed our business and our customer base to grow since we need a contact number. Its smooth and easy subscription and user interface were our reasons to choose KrispCall. Most importantly, the customer service works at its best to help us with any troubleshoots we have.” – Berivan Birkan, Founder Terramavi
❎ KrispCall Limitations
- Not compatible with Windows, Mac, and Linux systems
- Features, like Call Barging and Bulk Messages, are still in progress.
2. Ooma
Designed for growing businesses, Ooma’s VoIP platform brings big-business features to your fingertips. Streamline communication with voicemail, call logs, click-to-call, and virtual receptionist tools—all at a price small businesses can love.
It provides two business models: Ooma Telo for Business and Personal use, offering different Ooma Office package features like Ooma Office, Ooma Office Pro, and Ooma Office Pro Plus, you can choose features according to your business requirements. Ooma can be another choice as an Alternative to MightyCall.
🔍 Ooma Features
- Call Queuing
- Call Blocking
- Video Conferencing
- Private voicemail
- Virtual Receptionist
- Call Park
💲 Ooma Pricing
| Ooma Office | $19.95/user/month |
| Ooma Office Pro | $24.95/user/month |
| Ooma Enterprise | $27.99/user/month |
❎ Ooma Limitation
- Reported for poor call quality
- Limited in outbound text messages in bulk
- Problem during call transfer during larger installations
- Potential for high recurring costs
3. RingCentral MVP
Unlimited calls, global reach, industry-leading technology—RingCentral MVP has it all. With over 400,000 businesses already thriving with their communication platform. It has been renowned as the 2023 Gartner Magic Quadrant for UCaaS globally.
RingCentral MVP transforms your every call into a crystal-clear conversation with modern noise-busting technology. It also provides features like visual voicemail, exceptional video conferencing, and real-time metrics which makes smooth, seamless communication. RingCentral can be a better replacement as a competitor of MightyCall.
🔍 RingCentral Features
- Video Meetings & Webinar
- Collaboration
- Meeting Insights
- Ring Out
- Team Messaging
- Automatic Call Recording
💲 RingCentral Pricing
| Essential | $17.99 per user per month |
| Standard | $23.99 per user per month |
| Premium | $28.99 per user per month |
| Ultimate | $33.99 per user per month |
❎ Ring Central Limitations
- May charge Hidden Fees for International Calling
- Can Only handle 9 calls at once
- Limitation of joining the meeting with 4 users only
4. CloudTalk
CloudTalk is a feature-rich VoIP phone system that provides 70+ features and seamless CRM/helpdesk integrations to empower your sales and customer service teams to soar. Craft the perfect calling experience, boost efficiency, and delight your customers, all from the cloud.
CloudTalk empowers your team to conquer even the most intense call volumes, saving you valuable minutes and boosting conversions. It automates tasks and workflow, gets actionable insights, and watches your customer satisfaction rise.
🔍 CloudTalk Features
- Unlimited Calling
- Call Analysis
- Caller ID
- Speech To Text
- Custom Greetings
💲 CloudTalk Pricing
| Starter | $25 per user per month |
| Essential | $30 per user per month |
| Expert | $50 per user per month |
| Custom | Contact Sales Team |
❎ CloudTalk Limitation
- Missing features like Webinars, Mobile Apps, and integration with other tools
- Lacks Carrier limitations
- Limited Bandwidth
- Users have reported that they have to purchase the top package to get customer service
5. 8×8
Beyond just calls, 8×8 empowers businesses to thrive with over 30 cutting-edge features. Offers endless voicemail menus with visual voicemail, keeps teams connected globally, and designs the perfect call experience with flexible flows and multi-level auto attendants. It is secure, reliable, and packed with features, 8×8 is the communication hub your business needs.
Free your teams from communication chaos with 8×8’s unified platform, and boost your efficiency by streamlining your workflows. It provides seamless collaboration across departments and unlocks hidden potential, driving productivity to new heights.
🔍 8×8 Features
- Communication APIs
- Call Routing
- Automated Call Attendant
- 3-way calling
- Call Waiting
💲 8×8 Pricing
- Contact the Sales Team
❎ 8×8 Limitations
- Limited SMS Campaign
- Voicemail messages are limited
- Calling Limitation
6. 3CX
3CX, another alternative to MightyCall, is a business phone system that provides both on-premises and hosted PBX solutions for all business sizes to enhance productivity and customer satisfaction. It uses VoIP to transfer both inbound and outbound calls over the Internet.
It provides a wide range of features like web conferencing, call recording, live chat, instant messaging, skill-based routing, and round-robin queue, making business operations easier and smoother.
🔍 3CX Features
- Unified Communication
- Real-time Analytics & Monitoring
- Auto Callback
- CRM Integration
- Answering Business Texts (SMS)
💲 3CX Pricing
| 3CX | $0 forever up to 10 users |
| 3CX SMB | $175 billed annually |
| 3CX PRO | $145 billed annually |
| 3CX ENT | $180 billed annually |
❎ 3CX Limitation
- Requires Technical Expert to Install and Configure
- Lacks Reporting Features
- Limited Integrations with other popular tools
7. GoTo Connect
GoToConnect is among the MightyCall competitors offering flexibility to the users for making calls from anywhere via an internet connection. It offers more than 100 features that enhance communication and collaboration. It provides an affordable pricing plan, is easy to set up, and is ideal for small to mid-sized businesses.
GoTo Connect introduced a new feature called Dynamic Call Matching, where it automatically cleans, organizes, and updates your contact information. It provides toll-free numbers, number porting services, and unlimited extensions.
🔍 GoTo Connect Features
- Ring Groups
- Call Queues
- Real-Time Analytics & Monitoring
- Customization Option
- Desktop Sharing
💲 GoTo Connect Pricing
| Basic | $27 per user per month |
| Standard | $32 per user per month |
❎ GoTo Connect Limitation
- Provides less integration than competitor
- Basic Plan charges International Calls per minute
- Basic Plan does not offer a real-time analytics feature
8. Dialpad
Dialpad is a business phone system that automates tasks and streamlines workflows, with smart AI features and integrates with HubSpot, Zendesk, and Salesforce, to make customer information flow effortlessly. It offers high call quality and powerful features like IVR and call routing, with insightful reporting, all at an affordable price.
Dialpad empowers your team to work smarter, not harder. It is a communication platform tool that provides On-the-Sport Coaching features which helps to enhance agents’ experience.
🔍 Dialpad Features
- Dialpad Talk
- Voicemail
- Caller ID
- Call Data & Analytics
- AI Voice
💲 Dialpad Pricing
| Standard | $23 per user per month |
| Pro | $35 per user per month |
| Enterprise | Contact the sales team |
❎ Dialpad Limitations
- Limited Call Center Features
- Lacks Customizable Options
- Limited Free Support
- Dialpad Power Dialer only works in Salesforce
9. Nextiva
Nextiva, another MightyCall competitor, empowers you to connect seamlessly with customers and colleagues by using the business phone system for handling inbound and outbound calls of your businesses.
Toll-free services, 24/7 support, an auto attendant to handle call traffic, audio and video meetings, and even virtual voicemail, it’s got all the bells and whistles your business needs.
🔍 Nextiva Features
- Toll-Free Numbers
- Virtual Voicemail
- Team Chat
- Web Conferencing
- Auto Attendant
💲 Nextiva Pricing
| Essential | $25.95/user/month |
| Professional | $30.95/user/month |
| Enterprise | $40.95/user/month |
❎ Nextiva Limitations
- Complex Pricing Structure
- Steeper Learning Curve
- Big Drawback – Not a Scalable Product
- No Customer Support for lower plan
10. Aircall
Aircall is a cloud-based phone system that offers a personalized communication platform that helps the business meet the specifications of the sales and support team. It is trusted by more than 100 countries, providing a range of features that a business requires for handling and enhancing its customers.
It offers features such as IVR, integration, live chat, and call analytics however, the user interface and customer support are not responsive.
🔍 Aircall’s Features
- Virtual Call Center
- Call Queuing
- Time-Based Routing
- Call Transcription
- Call Whispering
💲 Aircall’s Pricing
| Essential | $30/user/month |
| Professional | $50/user/month |
| Custom | Contact sales team |
❎ Aircall’s Limitations
- Complicated call forwarding
- Limited customization options
Conclusion
MightyCall is best VoIP phone system but there are even better alternatives available on the market as a replacement. You can choose a better option based on its affordability, features, demos, trials, and customer services & support.
We recommend you go for KrispCall as the best choice for MightyCall alternative, is one of the best VoIP phone systems with enterprise-level features, positive customer feedback, affordable pricing plans at $12/user/year, high call quality, with 24/7 human support.
No matter the size of your business, whether it’s a small venture with a limited budget or a large enterprise seeking advanced features, KrispCall caters to all your needs.
