Best Talkroute Alternatives & Competitors

  • Last Updated: 31 Jan 24
  • 12 min read
best talkroute alternatives and competitors

Are you currently using Talkroute and looking for a better alternative? Or probably you are in the process of exploring various virtual phone systems. 

Well, you’ve come to the right place. 🙌

Although Talkroute is a popular choice for a virtual phone system for businesses, it might not perfectly align with your specific business needs, leading you to consider other options. 

Fortunately, we’ve compiled a list of the 10 best Talkroute alternatives and competitors to enhance your business communication. 

🔑 KEY HIGHLIGHTS

  • We compared the features, considered top customer reviews, and compiled a list of the top 10 CallHippo alternatives.
  • KrispCall is one of the best Talkroutealternatives in terms of price, features, quality, and customer support, and offers local, toll-free, vanity numbers and number porting. 
  • RingCentral MVP provides unlimited calls in the US and Canada, and voicemail transcriptions suitable for small businesses.
  • JustCall is an AI-driven platform that streamlines instant communication through Voice, SMS, and WhatsApp. 

Let’s explore beyond Talkroute 👊

What is Talkroute?

Talkroute is a cloud phone system designed to cater to business needs. It offers flexibility to make and receive business calls, SMS, and MMS from anywhere, using a variety of devices like browsers, desktops, or smartphones. 

talkroute

Talkroute provides business phone numbers including local, toll-free, vanity, 800 numbers, and number porting. With Talkroute, you can set up extensions for everyone on your team, and direct your callers to the appropriate department using the call menu. 

Additionally, Talkroute includes features like call forwarding, live call transfer, call stacking, extensions, voicemail, video conferencing, hours of operations, caller ID, and Reporting. 

Why are people looking for Talkroute alternatives?

While Talkroute is well recognized for its multitude of features, it still has its limitations and drawbacks leading people to look for its alternatives. 

Some of the reasons people are opting for Talkroute alternatives are:

  • High Pricing: Talkroute is quite expensive, considering the features it offers. You can find better options with extensive features at the same price. 
  • Confusing Set-up: Setting up the phone line is overly complicated even for the tech-savvy. 
  • Limited Features: Talkroute has a limited set of features, lacking some that are usually found in a typical cloud telephony system.
  • Call Dropping Issues: Some users have expressed their concerns about frequent call drops. 
💡 Don’t Miss: Best CallHippo Alternatives and Competitors

10 Best Talkroute Alternatives & Competitors in 2024

Many Talkroute alternatives and competitors are available in the market. However, not all are suitable for businesses looking for a better option. 

So, we have listed out best Talkroute alternatives and competitors based on the following criteria: 

  • Advanced features
  • Affordability
  • Worldwide coverage
  • Call Quality
  • Integrations
  • Testimonials and Reviews
  • Business-centric Solutions

Here is what we found in the top Talkroute Alternatives comparison overview:

ProvidersPricingFeaturesBest for
KrispCallStarts at $15/monthUnified Callbox, Shared Number, Integrations, DND mode for Agents
All business sizes
RingCentral MVPStarts at $20/monthMulti-way conference call, Call Routing & Queueing, Call Monitoring, Visual Voicemail
Small to large-sized businesses
MightyCallStarts at $15/monthCall Notes, Multi-level IVR, Call Queue, Call Screening
Small businesses
Nextiva Starts at $18.95/monthAdvanced VoIP conferencing, Unlimited audio and video meetings, Integrations,Business AppsSmall to large-sized businesses
GrasshopperStarts at $26/monthVoIP + WiFi Calling, Call Forwarding, Business Texting, Voicemail TranscriptionSmall businesses
Vonage Business CommunicationsStarts at $13.99/monthBusiness SMS, Paperless Fax, Admin Portal, Busy Lamp Field Small businesses
GoToConnectStarts at $27/monthScreen Sharing, Live Chat, Video Conferencing, Conference CallingSmall and medium-sized businesses
AircallStarts at $30/monthSMS Business Text Messaging, Interactive Voice Response (IVR), Shared Contacts, VoicemailSmall to large-sized businesses
JustCallStarts at  $19/monthIVR (Call menu), Call Forwarding, Advanced Analytics, CRM integrationsSmall and medium-sized businesses
AvoxiStarts at $19.99/monthMS Teams Direct Routing, Call Forwarding, SIP Trunks and URIs, Integrations

Small to large-sized businesses

1. KrispCall: Advanced Cloud Phone System Features + 24/7 Human Support

KrispCall is one of the best Talkroute alternatives suitable for all business sizes. It is easy to set up and offers an easy-to-use interface. It is renowned for its affordability, 99.999% uptime reliability, and excellent 24/7 human customer support

krispcall best talkroute alternatives

KrispCall provides virtual phone numbers including local phone numbers, toll-free, mobile, and vanity phone numbers, and easy number porting worldwide. 

A unified callbox, a unique feature of KrispCall, exclusive to its platform, enables users to handle all business communication effortlessly from a single place, enhancing the overall business communication experience.

Additionally, KrispCall offers many features that are not available in Talkroute. These include pin contact, pin message, call filters, SMS filters, Voicemail filters, and Do Not Disturb (DND.

KrispCall has integrations with popular business tools like HubSpot, Pipedrive, and Zapier. While with Talkroute, Integrations are only available through Zapier.

KrispCall features

  • Unified Callbox
  • Shared Number
  • Business Texting
  • Call Routing
  • Integrations
  • DND mode for Agents
  • Simultaneously Call Handling
  • Custom Greeting
  • Power Dialer
  • Extensions
  • Smart IVR
  • Call Forwarding

💰 KrispCall’s Pricing

Essential$15/user/month
Standard$40/user/month
Enterprise  Custom

❌ KrispCall’s Limitations

  • Features, like Bulk Messages and Call Barging, are still in progress.
  • Incompatible with Windows and Linux systems.

What our Customers are Saying

“KrispCall is a great fit for our large business. It has an amazing dashboard and quick purchasing system for UK numbers which allows us to do our job much faster. Before we started using KrispCall, we were facing challenges in efficiently managing the numerous phone numbers we utilize for our operations. Now, it’s no longer a problem since we can easily manage all the numbers in a single workspace. Payment process is also very crystal clear. We know the costs associated with obtaining the phone numbers before the purchase, and this transparency has greatly helped us in planning our budget more effectively.” – Peter Reese, Team Lead, Eva Guru

“KrispCall is a game-changer for small businesses like ours. Its flexible cloud phone system allows us to stay connected on the go. The reliable performance and ease of use have greatly improved our communication. KrispCall truly has been a valuable asset for our operations.” – Robert Jones, Account Executive

👀 Have a look at KrispCall’s customer reviews

2. RingCentral MVP

Ringcentral MVP is one of the leading Talkroute competitors offering multilingual IVR, 18 languages for settings, and voice prompts tailored to local languages and regions. It is an all-in-one communication solution that brings calls, messaging, SMS, video meetings, and fax together in one place to address all the communication needs of your business. 

Ringcentral MVP talkroute alternatives

RingCentral MVP provides unlimited calls in the US and Canada, and voicemail transcriptions suitable for small businesses. It is easy to use and offers 99.999% uptime reliability. It integrates with more than 300 apps to increase productivity. 

RingCentral MVP’s Features

  • Multi-way conference call
  • Call Routing & Queueing
  • Call delegation
  • Visual Voicemail
  • Call Monitoring

💰 RingCentral MVP’s Pricing

Core$20/user/month
Advanced$25/user/month
Ultra$35/user/month

  ❌ RingCentral MVP’s Limitations

  • Meeting capacity is limited to 4 users.
  • Limited call handling (only 9 calls at once)
  • Video messages are not included in the basic plan.

3. MightyCall

MightyCall is one of the great choices for businesses looking for Talkroute alternatives. It is a virtual phone system tailored to focus on business needs and is aimed at supporting business growth. It is an ideal solution for small businesses

mightycall talkroute alternatives

MightyCall offers four types of business phone numbers including local, toll-free, vanity, and international numbers, and number porting services. It uses AI to monitor and enhance call quality, ensuring top-notch connection standards at a lower rate compared to other solutions. 

Mightycall integrates with tools like Salesforce, Hubspot, Zoho, Zapier, and many more.

MightyCall’s features

  • Call Notes
  • Automatic Call Distribution (ACD)
  • Multi-level IVR
  • Call Queue
  • Call Screening

💰MightyCall’s Pricing

Core$15/user/month
Pro$20/user/month
EnterpriseContact Sales Team

❌ MightyCall’s Limitations

  • Limited customization features
  • Lacks basic features like call recording, live call monitoring, & real-time analytics in basic & standard plans.
🔍 Also Read: Best Skype Alternatives and Competitors

4. Nextiva

Nextiva is another replacement for Talkroute. It is an AI-driven conversational platform that combines all the communication channels and allows personalized interactions with customers on a large scale throughout their entire journey.

nextiva talkroute alternatives

Nextiva provides nationwide unlimited calling, texting, faxing, and number porting services. Its Analytics offers a real-time view of your business, allowing you to address the problems with live data Wallboards, understand trends, and make your decisions based on these insights.

Nextiva’s integrations with tools like Zendesk, Salesforce, Hubspot, Google, and Microsoft enhance your business communication. 

Nextiva Features

  • Unlimited audio and video meetings
  • Advanced VoIP conferencing
  • Integrations
  • Call Analytics
  • Business Apps

💰 Nextiva’s Pricing

Essential$18.95/user/month
Professional $22.95/user/month
Enterprise$32.95/user/month

❌  Nextiva’s Limitations

  • Lower plan includes limited integration features.
  • Call recording is available in only the Enterprise plan.
  • Mobile App is reported to be buggy.

5. Grasshopper

Grasshopper is the perfect choice for small businesses looking for Talkroute substitutes offering unlimited calls in the US and Canada in every plan. It enables businesses to manage business calls from anywhere using mobile or desktop apps. 

grasshopper talkroute alternatives

Grasshopper offers local, toll-free, vanity numbers and number porting services. It provides custom greetings and extensions to direct calls to the appropriate departments and enhances your company’s professional image. Moreover, it also allows simultaneous handling of multiple calls by directing them to other available team members, eliminating the risk of missing calls. 

Grasshopper’s features 

  • VoIP + WiFi Calling
  • Call Forwarding
  • Business Texting
  • Voicemail Transcription
  • Desktop + Mobile Apps

💰 Grasshopper’s Pricing

Solo$26/user/month
Partner $44/user/month
Small Business$80/user/month

❌  Grasshopper’s Limitations

  • Grasshopper is currently available only in the USA and Canada.
  • Troublesome to add audio messages.

6. Vonage Business Communications

Vonage Business Communications is one of the top Talkroute alternatives that provides enterprise-level features at an affordable price making it an ideal choice for small businesses. 

vonage business communications talkroute alternatives

Vonage Business Communications offers local, toll-free (in the USA only), and international numbers. It enables unlimited calls and texts in the US and Canada. It integrates with CRM tools and business productivity like Slack, Salesforce, Microsoft Dynamics, Microsoft Teams, and G Suite, for improved communication experiences. 

Some of the standout features of Vonage Business Communications are the Admin Portal, Business SMS and MMS, and Busy Lamp Field

Vonage Business Communication’s Features

  • Business SMS
  • Paperless Fax
  • Admin Portal
  • Busy Lamp Field 
  • Auto Attendant

💰 Vonage Business Communication’s Pricing

Mobile$13.99/user/month
Premium$20.99/user/month
Advanced  $27.99/user/month

 ❌Vonage Business Communication’s Limitations

  • Slightly expensive and includes many hidden charges
  • Limited video conferencing options 
  • Small meeting capacity available
👍You may like: Best CallRail Alternatives and Competitors

7. GoToConnect

GoToConnect is one of the top TalkRoute competitors providing an extensive range of features. It combines communication tools and video conferencing in one easy-to-use service. It is designed to meet the needs of small and medium-sized businesses.

GoToConnect talkroute alternatives

GoToConnect offers toll-free numbers and number porting. Its drag-and-drop Dial Plan Editor allows you to easily customize call flows. 

With GoToConnect’s latest feature, you can enhance interactions with customers through SMS campaigns and web chat, ultimately helping to boost your revenue.

GoToConnect features

  • Screen Sharing
  • Live Chat
  • Video Conferencing
  • Conference Calling
  • Real-time Reporting

💰 GoToConnect’s Pricing 

Basic$27/user/month
Standard$32/user/month

❌ GoToConnect’s Limitations

  • Frequent issues in mobile app
  • Constant issues with the text message system

8. Aircall

Aircall is one of the top Talkroute competitors. It is a business phone system tailored to meet the needs of sales teams and customer support teams. Its smart IVR feature automatically routes callers to the appropriate agent, reducing wait times and improving customer experiences.

aircall talkroute alternatives

Aircall provides toll-free, local, and international numbers worldwide. It easily integrates with popular business tools like HubSpot, Salesforce, and many more.

Aircall’s call monitoring software allows businesses to view and listen to their employees’ calls in real-time. This enables them to provide advice without interrupting their conversations, promoting better call practices. 

Aircall Features

  • SMS Business Text Messaging
  • Interactive Voice Response (IVR)
  • Shared Contacts
  • Voicemail
  • Forward-To-Phone

💰 Aircall’s Pricing

Essential30$/user/month
Professional $50/user/month
CustomContact sales team

❌ Aircall’s Limitations

  • Complex call forwarding process.
  • Limited customization options.

9. JustCall

JustCall is one of the best options for those looking for Talkroute alternatives. It is an AI-driven platform that streamlines instant communication through Voice, SMS, and WhatsApp. Its intelligent call routing and multi-level IVR allow businesses to manage a high volume of calls effortlessly. 

justcall talkroute alternatives

JustCall offers local numbers, and number porting worldwide. Its AI provides complete insights into every interaction, tracking the number of texts sent, call durations, and how effectively agents are closing deals. Additionally, It delivers an exceptional customer experience with its advanced automation and AI-powered capabilities

JustCall integrates with more than 100 CRMs including business tools like Hubspot, Pipedrive, and Zendesk for enhanced business communication. 

JustCall’s features 

  • IVR (Call menu)
  • Call Forwarding
  • Advanced Analytics
  • CRM integrations
  • Automated call distributions

💰 JustCall’s Pricing

Essentials$19/user/month
Team$29/user/month
Pro$49/user/month
BusinessContact Sales Team

 ❌ JustCall’s Limitation

  • Difficulty in sharing a phone number with multiple agents.
  • Call-dropping issues are common
  • It can be slow sometimes, leading to issues in call quality.

10. Avoxi 

Avoxi is one of the top replacements for Talkroute. It serves as a one-stop communication solution with worldwide coverage. Avoxi offers seven types of numbers including local, toll-free, vanity numbers, number porting, and more.  

avoxi talkroute alternatives

Furthermore, Avoxi provides non-geographic/ national numbers to forward calls nationally and internationally. It also extends Universal International Freephone Number (UIFN) which allows businesses to use a single toll-free number to connect with customers in various countries worldwide.

 Avoxi features 

  • MS Teams Direct Routing
  • Call Forwarding
  • SIP Trunks and URIs
  • Integrations
  • Programmable Voice APIs

💰 Avoxi Pricing

Launch$0/user/month
Contact$19.99/user/month
Engaged Enterprise$39.99/user/month

❌  Avoxi Limitations

  • Has many hidden charges 
  • Complicated account cancellation process.
✅ Check out: Best Nice incontact Alternatives and Competitors

Final Thoughts: And the best TalkRoute Alternative Is..

Even though Talkroute is a great option for businesses, trying out better alternatives can clearly enhance your business communications. You can consider different factors like affordability, features, demos, customer reviews, and integration capabilities while choosing the best one.

We highly recommend KrispCall because it offers worldwide coverage and a variety of business phone numbers, including local, mobile, and toll-free all at an affordable price.

KrispCall presents you with advanced features, and exceptional call quality, followed by positive customer feedback. With pricing plans starting at just $15 per user per month, it is an option for businesses of all sizes. 

Moreover, it delivers 24/7 human support, ensuring customers are never left waiting without support.

So, don’t miss out—try KrispCall now and elevate your business communication to a new level. 🚀

Arun Chaudhary

Arun is SEO Analyst at KrispCall. He has written in extensively in the field of cloud telephony and call center solutions.

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