Are you looking for a better VoIP cloud Phone System than Telzio?🤔
Talking about cloud phones, Telzio is widely known for its user-friendly interface, and unique features but 2024 is more demanding, and with competitors offering you better features at reasonably lower prices, you are not left with many options, other than seeking something better.
In this post, we handpicked the best Telzio Alternatives and competitors specifically for you so that you can make a clear decision about a better replacement.
Let’s get started 👇
What is the Telzio?
Telzio is a cloud-based phone system that redefined how businesses communicate. It is a communication powerhouse loaded with features that can completely change the way your team connects with customers, colleagues, and whoever is at the other end of the line.
Telzio is very easy to use, has a lot of features, is affordable and reliable. It has some of the most advanced features such as call forwarding, voicemail transcription, auto attendants and more. These features help a lot in boosting productivity, improving overall customer experience and staying connected with your team.
Why are people looking for Telzio alternatives?
Even though it is one of the best, Telzio has its own limitations, and those limitations are proving to be quite expensive for its people. Here are some of the reasons why people are looking for a Telzio replacement:
- Pricing Limitations: Telzio pricing might seem straightforward but be prepared for hidden fees. Specific integrations, exceeding usage limits, or extra features can make you pay more than. Depending on your plan getting help might be tough and you might also have to pay for features that you will never use.
- Limited Integrations: While Telzio does offer several integration tools, it might not work with the ones you are comfortable with and if they do they might have limited integrations. Some features may require a third party to function adding up more complexity and costs.
- International Calling Cost: International calling costs are more expensive than most of its competitors.
- Emergency Services Access: Accessing emergency services is not as straightforward or consistent as with traditional landlines.
- Learning Curve: Although it has a good user interface, the learning curve is not as easy as its competitors.
10 Best Telzio Alternatives & Competitors in 2024
With so many alternatives out there, It can be quite a hassle going through each one of them..To save your time and make a decision fast we have hand-picked the best Telzio alternatives based on the following criteria:
- Customer Support
- Features
- Payment Options
- Customer Reviews
- Integration
- Flexibility
Here is what we found the top Star2Star Phone Alternative Comparison overview.
| Providers | Pricing | Features | Best for |
|---|---|---|---|
| KrispCall | Starts at $15/month | Business Inbox, Call Queue, Call Flip, Conference Bridge | Small to large-sized businesses |
| Vonage | Contact sales team | AI and automation, Knowledge Management Tools, Customer journey management, Digital customer engagement | Small to large-sized businesses |
| Cloud Talk | Starts at $249/month | Advanced reports and analytics, Omnichannel Routing, Intelligent IVR, Virtual Agent | Small to large-sized businesses |
| Unbounce | Starts at $75/month | Workflow Automation, Digital Engagement, Interaction Analytics, Supervisor Desktop | Small to large-sized businesses |
| Telavox | Starts at $149/month | Unified Communications, VOIP Connection, Queue Management, Real-Time Monitoring | Small to large-sized businesses |
| Televerde | Contact Sales team | CRM IntegrationGlobal ReachCustomizable OptionsOmnichannel Support | Large sized businesses |
| 3CX | Starts at $14.58 per/month | Call Queuing, Time-Based Routing, Call Transcription, Call Whispering | Small to large-sized businesses |
| DialPad | Starts at $15/user/month | Predictive AnalyticsCall WaitingCustomized GreetingsCRM Integrations | Small to large-sized businesses |
| AirCall | Starts at $30/month | Call park, Multi-way conference call, Visual Voicemail, Call delegation | Small to large-sized businesses |
| RingCentral | Starts at $30/month | Call park, Multi-way conference call,Visual Voicemail, Call delegation | Small to large-sized businesses |
1. KrispCall: Modern Business Phone System + 24/7 Human Support
One of the top rivals and alternatives to Telzio is KrispCall, a cloud-based contact center platform appropriate for businesses of all kinds whose main business activity is customer and sales support. It has been serving more than 100 nations with its services and has gained the confidence of more than 4500 companies globally.
One of the most popular features of KrispCall is Unified Callbox, all communication features can be handled in a single dashboard platform for handling both inbound and outbound calls, video conferences, SMS, and many more.
To facilitate communication, KrispCall has linked with well-known business technologies including HubSpot, Salesforce, Slack, and Pipedrive.
With its cutting-edge features including a unified callbox, user-friendly software, high-quality audio, and an inexpensive price plan appropriate for all business kinds, KrispCall is the finest alternative to Telzio.
🔍 KrispCall Features
- Unified Callbox
- Shared Number
- WiFi calling
- In-app Call analytics
- DNS mode for Agents
- Call Forwarding
- Simultaneous Call Handling
- Call Routing
- CRM Integrations
- Call Analytics
- Global Calling
- Smart IVR Menus
💲 KrispCall Pricing
| Essential | $12/user/year |
| Standard | $32/user/year |
| Enterprise | Custom |
❎ KrispCall Limitation
- Some features, like Call Barging and Bulk Messages, are coming soon.
- Not compatible with Windows and Linux systems
Hear from customers what they are saying about KrispCall.
“We have been getting quite a number of calls from the company website. Our sales team is happy to talk to potential clients who call from the website. Overall satisfied with the service.” – Noah Williams, Growth and Study Consultant
“Calls are easily connected, no glitches yet. Good support team. Happy with the service.” – Andrew Payne, Senior Project Manager
2. Vonage
Vonage is popular for its VoIP cloud-based contact center solution. It offers a range of features to help different types of businesses improve their customer service and communication experience.
Generally, Vonage offers 50+ features with enterprise product features like unified communication, and communication APIs and enhances businesses to overcome their challenges by providing better customer experience and support. It is the best alternative to Telzio for those businesses seeking for extensive and flexible contact center solution.
🔍 Vonage Features
- Omnichannel Routing
- Real-time Reporting
- Call Queue
- IVR Recognition
💲 Vonage Pricing
- Contact Sales Team
❎ Voange Limitation
- Trail Account Limitation
- Only Available for Small Meetings
- May Include Hidden Charges
3. Cloud Talk
Businesses utilize Cloudtalk, a cloud-based contact center platform that streamlines company communication and automates tasks, for customer and sales services.
Cloud Talk works with CRM platforms like Zendesk and HubSpot and is appropriate for small organizations. With the help of Cloudtalk, startups can enhance both their remote workforce experience and customer service. Regarding the plans you have purchased, it offers email and help desk support.
🔍 CloudTalk Features
- Personalized Messages
- Call Recording
- IVR
- Real-time Dashboard
- Call Monitoring
- Reporting & Analytics
💲 CloudTalk Pricing
| Starter | $25 per user per month |
| Essential | $30 per user per month |
| Expert | $50 per user per month |
| Custom | Contact Sales |
❎ CloudTalk Limitation
- No Mobile Apps
- Lacks common features like Webinar
- Lacks User-friendly Interface
4. Unbounce: Best for Lead Generation
Unbounce offers both cloud and on-premise contact center solutions and outsourced lead outsourcing to scale your tech business globally. It helps the business to obtain its maximum potential by creating strategies like marketing, sales, and consulting.
Unbounce is specialized in complex customized solutions for businesses by offering comprehensive features like ACD and workforce management tools. It is suitable for large businesses, where its contact center solutions can be customized according to their needs.
🔍 Unbounce Features
- ACD
- Live Chat
- CRM Integration
- Email Support
- Interactive Voice Response System
- Real-Time Reporting
💲 Unbounce Pricing
- Contact Sales Team
❎ Unbounce Group Limitation
- Limited Pricing Plan Transparency
- Limited Customization Options
- Relies on Third Party Integration Software
5. Telavox
Telavox, an alternative of Telzio, is a cloud based contact center solution that helps to grow business by offering services like business process outsourcing and contact center services.
Telavox works with CRM platforms like Zendesk and HubSpot and is appropriate for small organizations. With the help of Telavox, startups can enhance both their remote workforce experience and customer service. Regarding the plans you have purchased, it offers email and help desk support.
🔍 Telavox Features
- Advanced Reporting Tools & Analytics
- Omnichannel Support
- Email Support
- Live Chat
💲 Telavox Pricing
- Contact Sales Team
❎ TelavoxLimitation
- Limited Outbound Call Handling
- Limited Integration with Third-party tools
6. Televerde
Televerde stands above the typical contact center solution. They offer a powerful suite of services designed to elevate your business, from B2B sales and marketing to fully outsourced contact center operations. Whether your business is small or large, they offer flexible solutions tailored to your specific needs.
Televerde integrates advanced technology, skilled professionals, and a socially responsible model to deliver exceptional results. They handle inbound and outbound calls, email and chat support, and even social media monitoring.
🔍 Televerde Features
- CRM Integration
- Global Reach
- Customizable Options
- Omnichannel Support
💲 Televerde Pricing
- Contact Sales Team
❎ Televerde Limitation
- Not suitable for small business
7. 3CX
3CX, another alternative to Telzio, is a contact center software and business phone system that provides both on-premises and hosted PBX solutions for all business sizes. It uses VoIP (Voice Over Internet Protocol) to transfer both inbound and outbound calls over the Internet.
It provides comprehensive features like web conferencing, call recording, live chat, instant messaging, skill-based routing, and round-robin queue, making business operations easier and smoother.
🔍 3CX Features
- Web Client
- App Free Web Browsing
- Auto Callback
- CRM Integration
- Answering Business Texts (SMS)
💲 3CX Pricing
| Startup Pro | $14.58/month |
| Dedicated Pro | $24.58/month |
| Dedicated Enterprise | $27.5/month |
❎ 3CX Limitation
- Requires Technical Expert to Install and Configure
- Lacks Reporting Features
- Limited Integrations with other popular tools
8. Dialpad
Dialpad offers a reliable phone system with AI smarts at an affordable price. It delivers high call quality and features like IVR, call routing, and analytics. Seamless integration with popular tools like HubSpot, Zendesk, and Salesforce streamlines workflows and keeps customer data organized.
Dialpad’s offers on-the-spot coaching feature that improves the agent experience and helps them address topics like competitor names, pricing inquiries, and refund requests with confidence.
🔍 Dialpad Features
- Predictive Analytics
- Call Waiting
- Customized Greetings
- CRM Integrations
💲 Dialpad Pricing
| Essentials | $15 user/month ($23 USD if billed monthly) |
| Advanced | $25 user/month ($35 USD if billed monthly) |
| Premium | Contact Sales |
❎ Dialpad Limitation
- Limited meeting time
- International Calling Capability is limited
- Customizable option in the user interface is limited
9. Aircall
Aircall is a cloud-based contact center platform that provides businesses with a central hub for managing all their customer interactions. They offer a wide range of features, including ACD, IVR, robust reporting tools, call recording, and omnichannel support.
Aircall offers live receptionists, available 24/7, to manage calls, schedule appointments, and provide information. It is a versatile choice for businesses who are seeking for reliable and efficient contact center services, as an alternative to Telzio.
🔍 Aircall Features
- Live chat
- Appointment scheduling
- Access to the Aircall app
- CRM Integrations
💲 Aircall Pricing
| Essential | $30 per month |
| Popular | $50 per month |
| Standard | Contact sales |
❎ Aircall Limitation
- Inaccurate call routing
- Customer Support agents are unfriendly
- Limited Customization
10. RingCentral
Being a unified communication as a service (UCaaS) platform, RingCentral Contact Center stands out for giving users the flexibility and accessibility to manage calls even when they are not at their workstations.
It is well known for integrating seamlessly with a wide range of CRM programs, including Salesforce, Zendesk, Zapier, Slack, and others. RingCentral is a flexible way to arrange online meetings and corporate conferences without requiring a typical PBX system configuration.
🔍 RingCentral Features
- Omnichannel Support
- Call Transcripts
- Skilled-based routing
- Intelligent Agent Assist
💲 RingCentral Pricing
| Basic | $20 per user/monthly |
| Advanced | $25 per user/monthly |
| Pro | $30 per user/monthly |
❎ RingCentral Limitation
- Limited Storage for data
- Limited customization option
- Provides Basic Reporting features
Final Thoughts: And the Best Telzio Alternative Is ..
Telzio is a good option for cloud-based phone solution. It is still one of the most preferred by lots of customers, but there is always room for better and the competitors are rushing for it. When choosing what’s best for you, look out for pricing, integrations, features and overall customer reviews.
All the cloud phones have their own features and limitations and among the ones we talked about, we recommend KrispCall as one of the best when it comes to good contact software. It is one of the best call center software out there in the market, providing quality service, features, and customer support at a very affordable price. It is currently providing its services in more than 100 countries.
Try Schedule a Free KrispCall demo now
