top canada virtual phone number providers
  • Suraj Shrestha
  • Last Updated: 25 Jun 22
  • 20 min read

Top 13 Canada Virtual Phone Number Providers

  • Suraj Shrestha
  • Last Updated: 25 Jun 22
  • 20 min read

The international marketplace, robust workforce, and versatile business opportunities are just a few reasons why Canada is quickly becoming a central destination for many firms.

And, if you are one of them and intend to establish or expand your business in Canada, you are in the right place. A virtual phone number for Canada is the new normal for business communication.

In this article, you will know

Let’s get started! 

What is a Canada Virtual Phone Number?

A Canadian virtual phone number is a phone number that is hosted in the cloud. It allows callers to communicate with others without relying on traditional Canadian phone networks. Instead of a traditional method, it makes use of an internet connection.

It reduces the physical constraints that phone numbers have had in the past. Finally, advanced cloud telephony features give businesses more control and flexibility when it comes to handling phone calls.

The Canadian landline or mobile phone number consists of 11 digits starting with +1 which is their international code.

In Canada, a toll-free number is a business phone number with seven digits after 1800, 888, 877, 866, 855, 844, or 833.

Customers living in Canada, the United States, and the Caribbean region can connect to a Canadian-based business for free.

Furthermore, you can call Canada from the United States, Greenland, and many other countries. Furthermore, when a customer dials a toll-free number, businesses are charged for the service, not customers.

For example:

Canadian virtual phone number

What are the types of Virtual phone numbers in Canada?

Canadian Virtual phone numbers look exactly the same as regular phone numbers in Canada. You will need stable internet connectivity to use the phone number.

Virtual business phone system Canada offers different types of internet phone numbers in Canada. They are:

Canada Local phone numbers

The Canadian local phone number consists of 10 digits and begins with a 3-digit area code. The next 3-digit is the central office/exchange code and the remaining 4-digit are the subscriber number.

Generally, the format of a  Canadian local phone number is XXX YYY ZZZZ where XXX is the area code, YYY is the central office/exchange code and ZZZZ is the subscriber number.

Canadian Mobile phone numbers

Unlike other countries, Canada uses the same format of local numbers for their phone number. It is difficult to distinguish if a person is calling from a mobile or landline.

Thus, the Canadian mobile phone number consists of 10 digits and begins with a 3-digit area code. The next 3-digit is the central office/exchange code and the remaining 4-digit is the subscriber number.

Thus, the Canadian mobile phone number consists of 10 digits and begins with a 3-digit area code. The next 3-digit is the central office/exchange code and the remaining 4-digit is the subscriber number.

Canada Toll-free numbers

The Canadian toll-free numbers consist of 10 digits. It begins with the prefix 1800, 800, 888, 877, 866, 855, 844, or 833 and the remaining 7 digits are phone number digits.

These prefixes are not interchangeable. Each prefix directs you to a different recipient. Example: virtual 1800 number Canada

Generally, the format of a Canadian toll-free number is XXX YYY YYYY where XXX is the toll-free code(prefix) and YYY YYYY is the phone number.

Vanity phone number Canada

The Canadian vanity phone number is a 10-digit phone number similar to a Canadian toll-free number. It is a custom number as subscribers can choose either word, name, number, or acronym.  It begins with the prefix 800, 888, 877, 866, 855, 844, or 833.

Generally, the format of a Canadian vanity phone number is XXX YYY YYYY where XXX is the toll-free code and YYY YYYY is either word, name, number, or acronym.

Bring your own Carrier(BYOC)

Many Canadian Virtual phone number providers allow users to easily shift their existing virtual phone number from one virtual cloud phone system to another.

Why are businesses opting for Canada’s virtual phone numbers?

Virtual telephone number Canada enables businesses to keep track of their presence cost-effectively. It can improve and simplify communication in all aspects of your business.

Business owners are opting for a virtual number because it allows them to maintain a professional and consistent image of their brand in the market.

A Canadian VoIP number enables you to handle business calls from any location. You can get great VoIP features like a virtual attendant, customer caller ID, call routing, voicemail transcription, live call monitoring, call recording, and more with Canadian business numbers.

Let’s look at the top advantages of Canadian virtual phone numbers for international and domestic businesses.

Spend Less on Hardware

Legacy phone systems necessitate the purchase of costly hardware as well as professional installation and maintenance. With a virtual phone number, you can make calls from devices you already own which directly saves you money.

Call Forwarding

In a traditional phone system, when a call gets connected to a caller on a single desk phone but if the person on the desk is unavailable to take the call then the call is forwarded to voicemail.

Fortunately, the virtual phone system either forwards the call to the agent’s mobile phone or to another available agent.

If a call goes to voicemail, the system immediately transcribes the message and emails it to the appropriate person. This way you won’t miss any calls.

Adaptability in directing calls

You can also use Direct Inward Dialing to route incoming calls to specific individuals or teams (DID). Assuming you own an auto service and repair shop, you can direct all incoming repair and maintenance calls to a specific person.

This is one of the most practical methods for increasing customer and client satisfaction. When someone contacts your company, they will now get a response quickly.

Accept calls from anywhere

You can accept calls from anywhere in the world because it isn’t tied to a physical device. Since cloud phone systems require internet connectivity to handle communication channels, you can take calls in your virtual phone number using softphone apps from any internet-enabled device.

This is an effective method for companies who have remote working practices. It helps teams to get connected with each other and customers.

Monitor your marketing efforts

In the competitive market scenario, businesses focus on multiple marketing campaigns to attract more leads. You can use multiple virtual phone numbers to spread your marketing efforts.

Each campaign is assigned a different virtual number so that businesses can determine which campaign is performing the best. It assists you to manage your investments in the right place.

Increase your international client accessibility

Even if your company is located outside of Canada, your Canadian customers can reach you at local call rates by dialing your virtual business phone number in Canada.

A phone number like this allows foreign clients to contact your company and establish your Canadian market presence.

This makes you more approachable, lending credibility and a positive brand image to your company. With the help of this number, you can be available 24 hours.

Uninterrupted Business Communication is Available

Set up call forwarding all incoming calls and inquiries to the number you specify. Furthermore, you can quickly record contacts and easily keep records of call histories.

It is even possible to add multiple extensions for remote teams, which will ensure that all inquiries are addressed as soon as possible.

In addition, a virtual number can be routed to multiple phone numbers within a single system.

Extend the Reach of Your Company

Your company’s portability is improved with free virtual phone numbers in Canada. This enables agents to manage calls without regard to geography or time constraints.

With such numbers, the need to be in an office is also eliminated. It also allows for better agent coordination.

With a virtual business number, you can take your business pitch anywhere.

Top Canada Virtual Phone Number Providers in 2022

In Canada, there are numerous virtual phone number providers. They provide different kinds of services and features for handling communication channels.

There are several factors that affect the quality of these platforms. Keeping the following factors in mind, we have compiled a list of the top and best virtual phone number providers in Canada.

Features and services: We looked at basic call management features like recording, monitoring, and real-time statistics.

Customer Service: Is customer service available at all times, and how useful is it?

Integrations: We investigated various platforms to assist you in selecting the best business phone system.

Pricing: We looked into the costs for small and large businesses with various features.

Security: We investigated system security to ensure the safety of your data.

Here is our final list of the top 13 Canadian virtual phone number providers. Let us take a look.

  1. KrispCall: Provides more than 100 + Countries with International virtual phone numbers
  2. CallHippo: Provides virtual phone plans for more than 50 countries
  3. AVOXI: Provides excellent coverage across 170+ countries
  4. Ooma: Best for both commercial and residential
  5. TollFreeForwarding: Access to International Toll-Free Numbers
  6. Sonetel: functions are available for free in perpetuity
  7. RingCentral: Best UCaaS system in the market
  8. Phone.com: perfect budget-friendly VoIP
  9. Vonage: Best internet phone services
  10. GoToConnect: Best for flexibility and adaptability
  11. DialPad: Provides 50 + Countries virtual phone number
  12. Fonvirtual: Extensive features
  13. 8*8: Best phone system for small businesses

The top 13 toll-free number providers in Canada in 2021 are as follows. Let’s look at their features, pricing and plans, free trial period, platform support, and other information in more detail.

1. KrispCall

Krispcall is a virtual cloud phone provider in Canada that provides the most secure, reliable, and cost-effective cloud telephony solution for small and large businesses.

Its integrated call contact center software gives you access to various services critical to business communication.

KrispCall has proven to be one of the best business phone systems on the market, with number sharing, number porting, Interactive Voice Response, intelligent call routing, customizable greetings, call recording, and many more.

krispcall international number-buying-process

Businesses are investing in KrispCall because of the extensive solutions it provides for unified communication. Its unified callbox is a prime example of managing all necessary information in one location.

There are several third-party applications like Hubspot, Salesforce, Microsoft teams, etc that can be seamlessly integrated into KrispCall’s sophisticated environment.

It allows you to keep track of everything without the need of switching apps.

KrispCall Key features: 

  • Unified Callbox
  • Call center and contact center software
  • Sales automation tools
  • Click-to-call widget
  • Sales dialer
  • Intelligent call routing
  • Call forwarding
  • Call monitoring
  • Contact Tags
  • Call recording
  • CRM integration
  • Call filters
  • Voicemail

Supported devices: Windows/Mac/Android/iOS

Krispcall Free Demo period: Schedule Free KrispCall demo now.

Krispcall is ideal for:  Solopreneur/Small/Medium/Large Business

Krispcall Pricing:

The basic plan costs $ 15 per user, the standard plan starts at $ 40 per user per month, and an enterprise subscription is designed for Large Enterprises looking for Customized Solutions.

Sign up now and get one free Canadian virtual phone number from KrispCall

2. CallHippo

CallHippo is a high-end VoIP phone solution that streamlines customer support operations to improve business productivity and user experience. This VoIP phone system is extremely adaptable and can accommodate any business or workflow.

callhippo

Another important feature of CallHippo is its user-friendly interference, allowing even inexperienced personnel to operate the system easily. It also has enterprise-level security and privacy, ensuring that consumer data is always safe.

Key features: 

  • Power Dialer
  • Automatic Call Distribution
  • IVR
  • Advanced Analytics
  • Call Monitoring
  • Warm Transfer
  • Call Recording

Supported Devices: Windows/Mac/Android/iOS

Call Hippo Trial Period: 14 Days

Call hippo is ideal for: Small/Medium/Large Business

CallHippo Pricing:

CallHippo offers three business phone system plans, as follows:

  • Bronze Plan: $16 per user per month
  • Silver Plan: $24 per user per month
  • Platinum Plan: $40 per user per month

3. AVOXI

Another best toll-free number provider in Canada is the AVOXI business phone system; it is a virtual business phone number provider in over 175 countries that offers toll-free vanity numbers, local numbers, and Universal International Freephone Numbers.

Avoxi

Avoxi platform has several powerful features that make it one of the leading Canadian VoIP providers for medium to large businesses. Moreover, this system is simple to set up, and has a vast coverage area, an appealing UI, and specialized call logging tools.

Key features:

  • Real-time reporting
  • Third-party integration
  • Call routing, Call Monitoring and Call recording
  • Automatic Call Distribution
  • Knowledge base management
  • Predictive Dialer
  • Voicemail Transcription

Supported Devices: Windows/Mac/Android/iOS

Avoxi Trial Period: 30 Days

Avoxi is Ideal for: Small/Medium/Large Business

Avoxi pricing:

  • Launch Plan: USD 0 per user/month
  • Contact Plan: USD 19.99 per user/Month
  • Engaged Enterprise Plan: USD 39.99 per User/Month

4. Ooma

Ooma is also one of Canada’s best Canadian VoIP providers or virtual PBX for businesses of all sizes, whether small, medium, or large. The solution is appropriate for both commercial and residential applications.

ooma office cloud telephony video conferencing

Over 35 features are included in Ooma’s small business VoIP phone system, including a virtual receptionist, mobile apps, and video conferencing. It provides excellent business communication across different channels.

Key features:

  • Call management
  • Virtual call center
  • Employee directory
  • Call logging and call routing
  • Virtual extensions
  • Employee directory

Supported Devices: Windows/Mac

Ooma Trial Period: 30 Days

Ooma is ideal for: Small/Medium Business

Ooma Pricing: Based on customer’s requirements

5. TollFreeForwarding

TollFreeForwarding, one of the best hosted PBX providers in Canada, provides a variety of features that enable businesses to quickly connect with customers all over the world.

TollFreeForwarding Canada VoIP numbers and virtual phone systems are completely cloud-based which means they are quick and easy to set up.

tollfreeforwarding

In addition, the system is simple to set up, requiring only three steps. First, select the best type of VoIP number in Canada from the inventory–local, national, or toll-free. Then, contact the support team to have your phone number activated.

Supported Devices: Web

TollFreeForwarding is ideal for: Small/Medium business

TollFreeForwarding Pricing:
TollFreeForwarding has four different pricing plans, which are as follows:

  • Starter Plan: It costs $9 per month and can be upgraded to $11 per month.
  • Medium Plan: The Medium plan costs $19 per month and can be upgraded to $23 per month.
  • Large Plan: This plan starts at $49 per month and increases to $63 per month.
  • High Volume Plan: Provides clients with high volume with custom-priced VoIP solutions.

6. Sonetel

Sonetel provides businesses with a virtual phone system, transforming their business communications. Sonetel, one of Canada’s leading hosted PBX providers, provides a range of phone numbers and advanced and basic VoIP features that simplify, streamline, and assist business operations.

sonetel

The majority of Sonetel’s functions are available for free in perpetuity. In addition to features, the company offers adequate customer service to ensure that their clients’ questions and concerns are addressed on time.

Supported Devices: Web/iOS/Android

Sonetel is ideal for: Small/Medium business

Sonetel Pricing:

Sonetel Provides three different pricing plans, each with its own set of features, as detailed below:

  • The standard plan is free and includes only the most essential features.
  • The business plan starts at $4.99 per month per number.
  • The premium plan starts at $13.95 per month per user and includes VIP customer handling and customer service.

7. RingCentral

RingCentral is one of Canada’s best toll-free number providers, a cloud-based business phone system provider that provides various functions and is suitable for businesses, including small, medium, and large.

Users can add toll-free numbers, local numbers, and vanity numbers from over 200 area codes using this platform.

ringcentral

RingCentral is easy to set up and offers a level of flexibility that appeals to small and large businesses alike. It’s a cloud-based solution featuring a desk and conference phone rental service.

Key features: 

  • Call screening
  • Call forwarding
  • RingOut
  • Multi-level IVR
  • Call monitoring
  • Live reports

Supported devices: Windows/Mac/Android/iOS

Trial Period: 15 day

Ideal for: Small/Medium/Large Business

Pricing: Based on customer’s requirements

8. Phone.com

Phone.com is a cloud-based VoIP business phone service with various features and functionality. It’s a cutting-edge, work-from-anywhere solution that’s ideal for today’s remote and agile work environment. Furthermore, the Canada VoIP numbers phone will assist you in expanding your customer base.

phone.com voip business phone service

The system ensures maximum uptime and unrivaled customer service to assist customers in need. Furthermore, the phone.com business system setup process is relatively simple, with only three simple steps.

Key features: 

  • Call recording
  • Call screening
  • Call waiting
  • Call notifications
  • Call Analytics

Supported devices: Windows/Mac

Phone.com Trial Period: 30 days

Phone.com is ideal for: Small/Medium Business

Phone.com Pricing:

Phone.com provides three plans as listed below:

  • The basic Users begins at $12.99per User each Month
  • The plus Users begins at $19.99 per User each Month
  • The pro Users begins at $29.99 per User each Month

9. Vonage

Vonage is available in two varieties: business and residential. These products are designed to make and receive phone calls over the internet. Its mobile apps allow you to receive calls regardless of where you are.

Furthermore, advanced features such as Vonage extension, Boomerang, selective call blocking, voicemail plus, and others are available.

vonage business phone voip communication

The boomerang features allow users to communicate with friends and family worldwide more quickly and easily. The Vonage extension, on the other hand, allows you to use your cell phone to take your Vonage number with you wherever you go.

Vonage Key features: 

  • Call forwarding
  • Call screening
  • CRM integration
  • Call monitoring
  • Virtual assistant

Supported devices: Windows/Mac/Android/iOS

Vonage is ideal for: Small/Medium/Large Business

Vonage Pricing:

  • Mobile: USD 19.99 per line/month
  • Premium: USD 29.99 per line/month
  • Advance: USD 39.99 per line/month

10. GoToConnect

For all the right reasons, GoToConnect has earned a spot on our list of the “Top 10 Best Canadian VoIP Providers.” It has many features, excellent customer service, affordable plans, is suitable for small, medium, and large businesses, and is easy to use.

gotoconnect

You have the option of purchasing a virtual business phone number or migrating your current number. GoToConnect enables you to video conference with your customers and coworkers in addition to providing exceptional phone calling service in Canada.

GoToConnect key features:

  • Call Forwarding
  • Call On Hold
  • Call Routing
  • Number Porting & Transfers
  • Virtual Fax
  • Conference Calls
  • Screen Sharing
  • Call Center Analytics

Supported Devices: Windows/Mac/Android/iOS

GoToConnect Trial Period: 14 days

GoToConnect is ideal for: Small/medium business

GoToConnect Pricing:

GoToConnect has three primary plans, which are listed below:

The basic plan starts at $24 per user per month, the standard plan starts at $29 per user per month, and the premium plan starts at $39 per user per month.

11. DialPad

Dialpad is a high-end communications solution that employs novel technologies to help salespeople work more efficiently.

Dialpad’s core features are the same as you’d expect from any UCaaS: phone, video, SMS, conferencing, and so on. However, what distinguishes Dialpad from the competition is its use of natural language processing (NLP) in its Voice Intelligence feature.

dialpad

While some UCaaS solutions require specific hardware, you will not be required to purchase Dialpad business phones to use the platform. As a result, it will be an excellent choice for businesses transitioning from another communications provider.

DialPad Key features: 

  • Conversation insights
  • Call transfer & Call routing
  • Peer-to-peer HD video
  • Contact Management
  • Voice & IVR Recognition
  • On-premise Gateway (OPG) solutions
  • Omnichannel support
  • Customer satisfaction (CSAT) survey

Supported Devices: Windows/Mac/Android/iOS

Dialpad Trial Period: 14 Days

Dialpad is ideal for: Small/Medium Business

DialPad Pricing:

Pricing starts at $15 per user per month, but you’ll need to pay $25 per month to get the above features. Given this, Dialpad is more expensive than the majority of its competitors.

12. Fonvirtual

Fonvirtual is a cloud-based business phone system that helps companies manage customer communications.

The extensive feature set allows organizations to monitor all aspects of the call center in real-time and communicate with agents from any location or device.

fonvirtual

One of the primary advantages of using Fonvirtual call center software includes mobile, desktop, and tablet applications.

Fonvirtual key features:

  • CRM Integration
  • Click to call
  • Take phone payments
  • WhatsApp API
  • Google Data Studio
  • Video conferencing

Supported Devices: Web

Fonvirtual is ideal for: Small/Medium Business

Fonvirtual Pricing:

Fonvirtual provides customized pricing; businesses can contact their sales team using the contact information, discuss their needs, and receive the best scheme designed specifically for them.

13. 8×8

8×8 enables workforces worldwide to connect teams and to their customers, allowing them to collaborate faster and work smarter.

8x8 phone system

The VoIP provider provides real-time business analytics and intelligence to make data-driven decisions based on unique insights across all interactions and channels.

It provides VoIP phones, video conferencing, chat, and unified communications systems.

Key features: 

  • Wait time announcement
  • Third-party integration
  • Enterprise level security
  • Call transfer, call waiting and call parking
  • Group intercom paging
  • Advanced reports and analytics
  • Inbound call management
  • Predictive outbound dialer

Supported Devices: Windows/Mac/Android/iOS

8×8 Trial Period: 30 Days

8×8 is Ideal for: Small/Medium/Large Business

8×8 pricing:

The 8×8 Express plan has many features and a lower starting price of just $12 per month per user, making it ideal for small and large businesses. The first month is free, and no contracts or hardware are required.

Where can a Canada virtual phone number be used?

The important factor in running a business is communication; virtual phone numbers have become widely used in various industries worldwide.

Businesses typically use traditional telephone services for business communications. However, there are some industries where cloud-based phone systems boost employee productivity and customer satisfaction.

Some of the major areas in Canada where virtual phone numbers can be used are as follows:

  • Call centers
  • Transports and travel
  • Remote Workspace
  • Telecommunication
  • Banks
  • Hospitals and many more where smooth communication needs

Who can use the Canada virtual phone number?

There are several individuals who can benefit from Canada’s virtual phone numbers. The main focus of using a virtual phone system Canada is handling business communications. The following individuals use virtual phone numbers:

  • Call center agent 
  • Remote workers
  • Managers and staffs
  • Customer service representative
  • And those who require a seamless cloud communication

Why Choose KrispCall for a Virtual Phone Number in Canada?

KrispCall is one of Canada’s most well-known virtual phone number providers. Its quality stands out due to our low prices and excellent customer service.

You can set up a virtual call center in Canada in less than five minutes by using KrispCall Cloud Telephony.

It also provides features such as custom hold or IVR for each Canadian business number that you own. Its super-efficient power dialer enables you to automate the dialing process, relieving your agents of time-consuming tasks (and allowing them to focus on converting the customer).

How to get a Canadian Virtual Phone Number using KrispCall?

To get Personal or business different types of Canadian virtual phone numbers follow the steps:

  1. Step 1: Signup & become a KrispCall member.
  2. Visit the KrispCall dashboard then Click my numbers from the user settings.
  3. Click on add new number and from the country list, select Canada and the desired location.
  4. Choose the number type from mobile, local, and toll-free.
  5. Pay for it, and use your virtual Canadian phone number to make international and national calls.

Final thought

The Canadian virtual phone number is essential for running a successful Canadian business. A virtual phone number provider can provide you with one. It enables you to manage your business communications through the cloud.

KrispCall wishes you a pleasant call! Providing your company with a local Canada Virtual Phone Number will help you improve your regional customer interaction efforts.

Overall, you can make your business phone number available in more cities by being just a phone call away.

Try Schedule Free KrispCall demo now to know more about kripsCall different types of virtual Canada Phone numbers.

Suraj Shrestha
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